The Red Roof Inn Lubbock is appreciated for its strategic location, particularly its ease of access from the highway and proximity to events like Texas Tech football games. Some guests, however, raised concerns about the surrounding neighborhood. The hotel's breakfast offerings received mixed reviews with some appreciating the basic selection while others found it lacking in variety and quality.
The rooms are spacious with comfortable beds and effective air conditioning contributing to a positive stay for many guests. However, issues with cleanliness, readiness upon arrival and non-functional amenities like phones and TVs were frequently reported, indicating the need for better maintenance and updates.
Cleanliness across the property, including common areas and rooms, is a major concern among guests. Reports of dirty hallways, unpleasant odors and unkempt rooms highlight a need for comprehensive cleaning and better upkeep.
A bright spot in the reviews is the helpful and friendly staff, who often go above and beyond to assist guests. Specific staff members have been recognized for their exceptional service, contributing positively to the overall guest experience despite occasional instances of the staff being overwhelmed.
The WiFi service at the hotel receives criticism for its unreliability, which caused frustration among guests depending on a stable internet connection.
The indoor pool is a favorite feature for some guests, although operational inconsistencies and limited opening hours were noted by others.
While many guests find the beds comfortable and conducive to a good night's sleep, complaints about cleanliness and the condition of some beds highlight areas for improvement.
For travelers with disabilities, the hotel poses several challenges. Issues with elevator reliability, limited handicap parking and inadequate in-room accessibility features suggest that the hotel could benefit from better accommodating guests with mobility issues.
Overall, while the Red Roof Inn Lubbock has several positive attributes including friendly staff, a convenient location and comfortable beds, it requires significant improvements in cleanliness, maintenance and accessibility to meet guest expectations fully.
Americas Best Value Inn Lubbock East consistently provides a positive experience for travelers, particularly due to its convenient location and value for money. Positioned just off Interstate 27, the hotel offers easy access to highways, making it an ideal stop for those on the move, while still providing a peaceful, quiet setting. Its proximity to notable sites like Texas Tech University and nearby shopping areas, despite limited immediate amenities, adds to its appeal.
The breakfast service is highly praised for its quality and variety, with guests enjoying a comprehensive selection of hot and cold dishes, including a popular DIY waffle option. The cleanliness and organization of the breakfast area, coupled with the inherent friendliness of the staff, make the morning meal a highlight of the stay.
Guest rooms are noted for their spaciousness and cleanliness, featuring comfortable, large beds. Though some rooms might appear a bit dated, the inclusion of amenities such as microwaves and refrigerators enhances convenience. The cleanliness of both rooms and hotel premises, including the lobby and the pool area, is a commonly highlighted feature. This cleanliness is matched by the quiet, supportive atmosphere of the hotel, fostering a safe and restful experience.
The staff's warmth and professionalism contribute greatly to the overall experience. Their accommodating nature and efficiency in managing check-ins and check-outs enhance the pleasant atmosphere at the inn. Although there are occasional complaints, overall, the staff receive commendations for making guests feel welcome and valued.
The pool receives mixed reviews; when accessible, it provides a refreshing spot for families, although availability can be inconsistent. Lastly, the beds are frequently described as comfortable, providing much-needed rest after a day of travel. In combination with the clean environment and attentive service, the hotel offers a satisfying stay for budget-conscious travelers visiting Lubbock.
La Quinta by Wyndham Lubbock South offers a convenient and comfortable stay for travelers with numerous positive reviews emphasizing its advantageous location, accommodating amenities and excellent staff. Situated conveniently off the highway, the hotel provides easy access to main roads, local attractions and businesses, in a well-lit, safe area. Despite its proximity to major roads, guests often mention the quietness of the hotel, ensuring a restful stay.
The breakfast experience is well-received by many with guests enjoying a wide variety of options including eggs, bacon, sausage, hash browns and Texas-shaped waffles. Fresh fruit and warm coffee further enhance the morning meal, although some occurrences of messiness and limited options were mentioned.
Rooms are highlighted as spacious, clean and well-maintained with modern furnishings and amenities like microwaves and mini-fridges. Guests frequently compliment the comfortable beds and sizable bathrooms. Despite occasional minor issues with cleanliness and room assignments, the overall sentiment reflects an excellent value for a peaceful and pleasant stay.
Cleanliness across the property, including the lobby, pool and rooms, is generally praised, though sporadic concerns about dust, musty bathroom odors and dirty carpets were noted. The friendly and helpful staff enhance the guest experience, often cited for their professional and courteous service during check-in and throughout the stay, despite a few reports of unprofessional behavior.
For pet owners, the hotel’s pet-friendly policies make it a preferred choice with designated dog areas and a welcoming atmosphere for pets. However, occasional odors and dog hair on bedding were mentioned, as well as some guests experiencing unexpected pet fee charges.
While the wifi quality appears inconsistent with some guests facing weak connections, the overall consensus is positive. The hotel's comfortable beds, accommodating staff, convenient location and pet-friendliness make La Quinta by Wyndham Lubbock South a commendable choice for travelers.
Ashmore Inn and Suites Lubbock is highly regarded for its convenient and accessible location. Situated near a variety of dining, shopping and entertainment options, the hotel is ideally positioned for easy access to Texas Tech University and Buffalo Springs Lake. Guests appreciate the central yet quiet surroundings, enhancing their overall experience. The area is noted for its cleanliness and safety, adding to the appeal, while the friendly and helpful staff further contribute to a positive stay.
The breakfast service at Ashmore Inn and Suites is generally well-received, offering a variety of quality hot food options in a clean and well-maintained breakfast room. Guests enjoy the early availability of breakfast and its quality, though some suggest extending the hours and adding more food diversity. Despite occasional crowding, the attentive staff ensures the breakfast area remains well-stocked.
The rooms at Ashmore Inn and Suites are praised for being spacious, clean and comfortable. Guests enjoy the quiet atmosphere and the convenience of nearby stores and restaurants. Although some rooms are noted as slightly outdated, the overall comfort, cleanliness and pet-friendly policies are appreciated. Issues such as slumped mattresses and noisy plumbing are mentioned by a few, but these do not significantly detract from the positive reviews.
Cleanliness is a standout feature of the hotel with guests frequently commenting on the exceptional cleanliness of rooms and bathrooms. The housekeeping staff receives commendation for their thorough efforts and the overall facility is well-maintained. The friendly and accommodating nature of the staff, particularly at the front desk, enhances the welcoming environment.
The staff at Ashmore Inn and Suites consistently earns high praise for their friendliness, helpfulness and accommodating nature. Guests highlight the professionalism and personal touch of the team, particularly noting individuals like Laurie and Monica for their exceptional service. This courteous and efficient service ensures a comfortable and enjoyable stay.
The pool area is another positive aspect with guests appreciating the clean and inviting swimming pool and hot tub. The convenience of late-night pool access and the presence of both an indoor hot tub and an outdoor pool add to the enjoyable amenities.
When it comes to the beds, feedback is mixed. Many guests find the mattresses comfortable and the bedding cozy and clean, contributing to a restful night's sleep. However, some note issues with mattress firmness and pillow quality, suggesting room for improvement in this area.
Overall, Ashmore Inn and Suites Lubbock is well-regarded for its strategic location, cleanliness, friendly staff and comfortable rooms, providing good value for travelers to the area.
Guests of the Cotton Court Hotel, by Valencia Hotel Collection frequently applaud the exceptional service provided by the staff. Visitors consistently highlight the welcoming and friendly demeanor of the team, emphasizing their dedication to outstanding customer service that often exceeds expectations. The positive impact of the staff, particularly the valet team, stands out as a significant highlight of many stays, with their attentive and cheerful service leaving a lasting impression. Although there are rare mentions of staff occasionally appearing distracted during busy times, the overall consensus remains that the positive attitude and helpfulness of the hotel team significantly enhance the overall experience.
On the other hand, parking at the Cotton Court Hotel introduces some challenges for guests. Though free garage parking is available, its location across the street and down the block from the hotel may pose an inconvenience for some visitors. Many find parking to be a somewhat difficult aspect of their stay, occasionally having to resort to surrounding garages. Nevertheless, for those willing to manage the slight distance, the availability of free parking can be regarded as a beneficial aspect. Generally, parking is perceived as a complicated element of the Cotton Court Hotel visit, but not one that diminishes the overall positive experiences shared by guests.
Located in downtown Lubbock alongside the Marsha Sharp Freeway, Baymont by Wyndham Lubbock - Downtown Civic Center offers a highly praised location for guests. Its proximity to Texas Tech University, the Civic Center and various event venues makes it a convenient choice for attending conferences, concerts or campus visits. Nearby amenities such as shopping centers, restaurants, Walmart and Walgreens add to its appeal, especially for business travelers and those attending events at Buddy Holly Hall.
The breakfast experience, while described as "excellent" and "delicious" by some, received mixed reviews. Guests enjoyed a variety of options including waffles, cereal and pastries, but many cited issues with overall quality and cleanliness, leading some to eat elsewhere.
Guest experiences with the rooms varied significantly. While some appreciated the comfortable beds and nice room layouts, reports of poor cleanliness, broken fixtures and maintenance issues were prevalent. Complaints included dirty carpets, stained linens, mold and even insects. Despite the central and accessible location, the condition of the rooms did not meet many guests' expectations, often differing from the images shown online.
Cleanliness was a major concern throughout the property. Guests frequently reported issues like mold, dirty carpets and unclean bathrooms. The smell of smoke and mold in non-smoking rooms was also a common complaint. The hotel's ongoing maintenance and remodeling efforts did not alleviate these issues, contributing to overall dissatisfaction with cleanliness.
Reactions to the staff were mixed. The front desk staff, particularly individuals like Eric and Diana, received praise for their professionalism and helpfulness. However, instances of rudeness, unprofessional behavior and organizational issues detracted from the positive experiences for some.
The hotel's free WiFi service faced consistent criticism for poor connectivity and slow speeds, especially in rooms located further from the main areas. Additionally, the pool was often closed or inoperative, disappointing guests who had expected to use it based on the hotel's online information.
The beds garnered mixed feedback with some guests finding them comfortable while others noted issues like hard and lumpy mattresses, stained sheets and insufficient bedding. Reports of encountering bugs and crumbs in the beds further accentuated concerns about cleanliness.
Overall, while Baymont by Wyndham Lubbock - Downtown Civic Center offers a convenient location and pet-friendly policies without extra charges, significant issues with room cleanliness, maintenance and WiFi performance suggest a need for improvements to meet guest expectations more consistently. Despite these challenges, the hotel remains a viable option for budget-conscious travelers looking for central access to Lubbock's main attractions and amenities.
Hyatt Place Lubbock enjoys a prime location ideal for guests visiting Texas Tech University, its stadium and various local restaurants. Guests commend the central yet secluded positioning, which shields them from highway noise while offering convenient access to Lubbock's attractions. The hotel features clean, spacious and well-decorated rooms, equipped with modern amenities and comfortable beds. Clean carpets and inviting spaces further enhance the rooms' appeal.
The breakfast at Hyatt Place Lubbock has earned significant praise for its variety and quality, often being described as one of the best hotel breakfasts guests have experienced. The selection includes both hot and healthy options, making it a satisfying start to the day for diverse palates.
Cleanliness is a standout feature with both rooms and common areas maintained to a high standard. This contributes to the hotel’s fresh and inviting ambiance. The friendly and helpful staff, frequently mentioned by name for their exceptional service, elevate the overall guest experience.
One point of mixed feedback is the parking situation. While many appreciate the well-lit and accessible parking area, some guests find the new $7.00 daily fee and limited spaces problematic, especially during weekends.
Overall, Hyatt Place Lubbock provides a comfortable, clean and well-located stay with excellent service and amenities, making it a favored choice for visitors to the area.
The Guest House Inn Medical District near Texas Tech University receives overwhelmingly positive reviews for its strategic location, exceptional cleanliness, and friendly staff, creating an excellent lodging choice for visitors to the area. Situated in a peaceful neighborhood, the hotel provides easy access to major medical facilities and the university, ensuring convenience with nearby dining options and stores. Guests appreciate the quiet environment, secure surroundings, and ample parking, contributing to a stress-free stay.
Visitors commend the hotel for its clean, spacious rooms that offer modern decor and comfortable furnishings, providing a relaxing atmosphere. Reviews highlight the hotel as one of the cleanest experiences, with thorough housekeeping ensuring spotless conditions, adding to the restful environment promised by the cozy beds. The ample parking facilities, with security measures like surveillance cameras and options for covered parking, enhance the guest experience with convenience and safety.
The staff at Guest House Inn are frequently praised for their friendliness and accommodating nature, ensuring that guests feel welcomed and at ease during their stay. Their commitment to excellent service reflects positively throughout guest interactions, contributing to the property's reputation for providing great value.
While breakfast offerings receive mixed feedback, many guests find the continental breakfast adequate, particularly enjoying the self-service waffle station. Although some improvements in variety and protein options were noted, the simplicity still satisfies many.
Overall, the Guest House Inn Medical District generates a welcoming and reliable lodging experience marked by cleanliness, convenience, comfortable accommodations, and a committed staff, ensuring a pleasant stay for guests visiting Texas Tech University and nearby medical centers.
Hawthorn Suites by Wyndham Lubbock provides a commendable stay experience with a strong emphasis on convenience, comfort and service. The hotel's central location near Texas Tech University and various medical facilities makes it an appealing choice for both academic visits and medical appointments. Its proximity to essential amenities and major roadways enables guests to navigate the city effortlessly, despite some minor difficulties in finding the hotel initially.
Guests frequently praise the hotel's breakfast, noting the variety and quality of selections. Hot breakfast options and good coffee are well-received, complemented by friendly, efficient breakfast service staff. Most visitors find the rooms spacious, clean and comfortable, suitable for both families and business travelers. However, occasional maintenance issues and cleanliness lapses are noted with minor suggestions for more consistent upkeep.
The overall cleanliness of the hotel is generally appreciated, though some areas like the pool and certain amenities could benefit from more rigorous maintenance. The staff consistently receives high marks for friendliness and helpfulness, contributing to a positive and welcoming environment, despite occasional issues with responsiveness and attitude from a few members.
The hotel's pool and gym facilities are well-regarded, offering clean, well-maintained spaces for relaxation and fitness, albeit with some noted minor issues regarding pool maintenance and equipment availability. The family-friendly atmosphere of the hotel is highlighted with spacious rooms and a safe environment being key positives, though the occasional smell of marijuana and lack of a dedicated kids' area are minor drawbacks.
Beds at the hotel garner mixed reviews; while many find them comfortable, others report encountering issues with firmness and cleanliness. The three-star quality experience provided at moderate pricing meets general expectations, offering a balance of comfort, service and affordability.
Business travelers find the hotel's facilities conducive for work with reliable WiFi and suitable office space. The accessible design of the hotel is applauded, particularly for guests with disabilities, who appreciate the thoughtful layout and handicap facilities.
Overall, Hawthorn Suites by Wyndham Lubbock stands out as a practical and comfortable lodging option, particularly favorable for its location, breakfast and staff. Guests can expect a generally positive stay with minor areas for improvement in maintenance and cleanliness.