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Summary of reviewsQuality Inn in Lancaster is celebrated for its superb location, providing guests with both convenience and tranquility. Situated close to Amish tours, farmers markets, and local shops, it serves as a gateway to local attractions while offering picturesque rural landscapes and newly renovated facilities. Guests appreciate the serene surroundings and the property's charm, enhanced by nearby streams and garden areas.
The hotel offers a complimentary breakfast, which is considered a valuable amenity. While the selection is modest, guests particularly enjoy the waffles. The breakfast could benefit from more variety, but its inclusion is seen as a worthwhile perk, providing a convenient start to the day.
Rooms are praised for their cleanliness, spaciousness, and modern updates, with many visitors noting good value despite some having older structures. Cleanliness across the property generally meets expectations, contributing to a warm and homey feel. The staff is frequently commended for being friendly and accommodating, adding to the welcoming atmosphere.
Amenities such as free Wi-Fi and the pool add value to the guest experience, despite some mixed feedback. The Wi-Fi can be unreliable, and the pool may require maintenance but, when in good condition, offers a pleasant escape.
While the beds have received mixed reviews, with some noting comfort and others highlighting firmness, the overall experience leans positive. Reasonable pricing combined with a great location makes Quality Inn a solid choice for both families and solo travelers seeking a comfortable stay with room for enhancement. Show more
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Categories
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Efficiency Quadruple Room with Two Queen Beds - Non SmokingThe quadruple room's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. This quadruple room provides a TV. The unit offers 2 beds.
King Room - Disability Access/Non Smoking This double room provides a TV. The unit offers 1 bed.
Efficiency King Room - Non SmokingThe double room's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. This double room offers a TV. The unit has 1 bed.
King Room - Non SmokingThis double room has air conditioning, a tea and coffee maker and a TV. The unit has 1 bed.
Standard Room JThis quadruple room features air conditioning, a tea and coffee maker and a TV. The unit offers 2 beds.
Guest Reviews
7.0
Good
Location
Nestled in the heart of Lancaster, the Quality Inn offers a superb location that appeals to travelers seeking convenience and tranquility. The hotel is ideally situated close to many attractions, including Amish tours, farmers markets, and local shops. Guests appreciate the ease of access to everything Lancaster has to offer, along with the serene and peaceful surroundings.
The rural farmland setting provides stunning views, creating a beautiful and quiet ambiance despite being on a busy road. Visitors are impressed by the smooth blend of picturesque landscapes and the newly renovated facilities. Moreover, the hotel's proximity to a variety of dining, shopping, and entertainment venues is a highlight, making it a perfect choice for families and solo travelers alike.
The convenience extends beyond just location; the nearby stream and garden areas enhance the property's charm, making it not only a gateway to Lancaster's attractions but also a comfortable retreat. The Quality Inn proves to be more than just a place to stay, offering safety, super location, friendly staff, and great value for its guests. Whether you're in town for sightseeing or a quiet escape, this hotel caters to all your needs with remarkable accessibility and countryside beauty.
Breakfast
At the Quality Inn, guests can enjoy a complimentary breakfast that features a modest selection of items. The main highlight for most seems to be the waffles, a popular choice among patrons. Guests also appreciate the availability of basic options such as cold cereals, a variety of juices, fruit, and hard-boiled eggs. Some reviews mention the addition of biscuits and gravy, contributing to a more satisfying meal experience for those seeking heartier options.
While many guests found the breakfast to be sufficient, several noted that it could benefit from increased variety, particularly in terms of healthier and savory offerings. Suggestions for improvement include adding bagels, pastries, cheese, and sugar-free syrup. Despite some limitations, the free breakfast is regarded as a perk by travelers, with several mentioning the quality of the food and the convenience of starting the day with a meal on-site.
Overall, the breakfast at Quality Inn is a valuable amenity, especially appreciated for its inclusion in the stay. With room for enhancement, it offers a decent start to the day for guests who prioritize basic continental options and a comfortable dining experience.
Rooms
The rooms at Quality Inn are frequently praised for being consistently clean, neat, and spacious. Guests appreciate the recent renovations, noting that rooms are modern and well-maintained, blending comfort with functionality. Updates to the property have impressed many, especially given the reasonable pricing. While some rooms are described as dated or needing further upgrades, the overall cleanliness and comfort seem to meet expectations for most visitors. However, a few guests mentioned issues such as hard mattresses, small bathrooms, and occasional musty odors. The hotel structure is older and undergoing renovations, suggesting potential improvements in the future. Guests also acknowledged the friendly staff and found the accommodation to be a good value. For those seeking a comfortable stay, this hotel offers clean and adequate amenities with some room for enhancement.
Beds
Quality Inn presents a mixed experience for travelers in terms of bed comfort. Some guests found the beds to be super comfortable, providing a restful night's sleep, which is appreciated given the affordability of the hotel. On the other hand, many reviews highlight that the beds are firm, hard, and sometimes akin to sleeping on the floor, suggesting that the mattresses and pillows may need upgrading. Several remarks point to mattresses being old and U-shaped, contributing to an uncomfortable sleeping experience. While the occasional review mentions comfortable beds, the overall sentiment leans towards a need for improvement in bed quality to enhance guest satisfaction. There’s also mention of dirty bed linens, which further suggests the need for attention to bedding and cleanliness. Overall, guests with more specific preferences for their bedding should consider these aspects when choosing Quality Inn.
Cleanliness
Quality Inn presents a generally positive impression when it comes to cleanliness, although there are mixed experiences among guests. Many reviewers highlighted clean rooms and bathrooms, appreciating the quiet environment and convenient location. Some guests described the property as very clean and comfortable, often noting the cleanliness of bedding and the surroundings. Visitors also mentioned friendly staff, adding to the welcoming ambiance.
However, some reviews pointed out areas needing improvement, such as the occasional strong smell of air freshener and cleanliness concerns in certain aspects of the rooms, including some issues with stained sheets and unclean toilets. Despite these few downsides, reviewers frequently acknowledged the room cleanliness and appreciated the affordable rates, with the understanding that low-cost accommodations might not offer top-tier comfort levels. Overall, while there's room for improvement in certain areas, Quality Inn seems to offer satisfactory cleanliness alongside a warm and homey feel.
Staff
The reviews of Quality Inn highlight the generally positive experiences guests have had with the hotel staff. Many guests found the staff to be friendly, accommodating, and attentive to their needs. The front desk personnel, in particular, received praise for their kindness and helpfulness during check-in, with specific mentions of individuals like Bob and Bernice, who were noted for their hospitality and friendliness. While there were some sporadic mentions of less friendly interactions and language barriers, the overall sentiment reflects a team that is committed to providing attentive service. The night staff also stood out, appreciated for their knowledge about the local area and its attractions. The staff's effort in maintaining a comfortable and clean environment, alongside their supportive nature, contributed to the welcoming atmosphere, making the experience feel like a home away from home.
Wi-Fi
The Quality Inn provides guests with complimentary Wi-Fi, ensuring connectivity throughout their stay. Despite this, some visitors have noted that the Wi-Fi can be unreliable at times, mentioning issues such as weak signals, especially in the rooms, and occasional buffering while using the internet on TVs. A few guests have experienced difficulties accessing the Wi-Fi during late night hours. Despite these challenges, the round-the-clock availability of coffee and tea adds a nice touch to the overall guest experience.
Pool
The Quality Inn offers a swimming pool that receives mixed feedback from guests. When in good condition, it provides a pleasant and refreshing escape, ideal after a warm day. Many visitors appreciate its cleanliness and the peaceful setting, with some noting the enjoyment of other guests swimming and lounging. The pool's location at the back, overlooking fields, adds a charming touch, making it a nice bonus for families with children seeking a relaxing dip. However, there are times when the pool requires maintenance, leading to closures or appearance issues, such as murky water and debris. Overall, when well-maintained, the pool adds value to the guest experience at Quality Inn.
3 Star
Quality Inn offers a well-situated location, making it convenient for guests visiting nearby attractions and family. The property has undergone renovations, resulting in newly refreshed rooms that are both pleasant and attractive, especially given the reasonable pricing. Despite being described by some guests as a typical motel, the updates to the property have left a positive impression on many. Guests appreciated the breakfast despite it being basic, with a suggestion for the inclusion of bacon or sausage. Overall, the hotel provides a clean and agreeable stay, with its location being a major advantage for visitors.
Yes, Quality Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn.
Yes, Quality Inn welcomes dogs.
Yes, parking facilities are available at Quality Inn.