Hotel Recanto da Cachoeira
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Summary of reviewsHotel Recanto da Cachoeira offers a charming and picturesque setting, perfect for those seeking relaxation and natural beauty. The hotel's prime location on the Peixe River, near a stunning waterfall and surrounded by lush greenery, creates a serene atmosphere ideal for a peaceful retreat. Guests appreciate the accessibility of the hotel from nearby highways and its proximity to city attractions, adding to its convenience. Nature lovers specifically enjoy the abundant wildlife, including birds and butterflies, as well as the soothing sounds of the waterfall.
The culinary experience at Hotel Recanto da Cachoeira is highly praised, especially the breakfast, which stands out for its quality and variety. Guests delight in the well-prepared meals, which cater to various dietary needs, including gluten-free and lactose-free options. The restaurant's spacious and organized setting, combined with the pleasant atmosphere of dining amidst birds, enhances the overall experience. Lunch and dinner also receive commendation for their delicious and diverse offerings with the added charm of live music performances during meals.
Accommodations at the hotel are described as comfortable, cozy and spacious with many mentioning the cleanliness and well-maintained nature of the rooms. The quality of bedding and towels, as well as the beautiful views from certain rooms, add to the comfort of the stay. Friendly and helpful service from the hotel staff further enhances the guest experience, ensuring that visitors feel welcomed and well taken care of.
The hotel's commitment to cleanliness is evident with many guests highlighting the tidy and well-maintained environment. Polite and attentive staff contribute to the welcoming atmosphere and the family-friendly amenities, including recreational activities for children, make it an enjoyable destination for families.
However, some reviews note areas for improvement, such as inconsistent room cleaning and maintenance issues. Additionally, the Wi-Fi service is highlighted as a common concern with many guests experiencing weak and unstable connectivity.
The pool area generally receives positive feedback for its beauty and organization, although some guests mention occasional cleanliness issues and varying water temperatures. The parking facilities, while convenient, could benefit from better management.
Overall, Hotel Recanto da Cachoeira is recommended for its scenic location, excellent dining experiences and family-friendly environment. Despite minor areas for improvement, the hotel's natural charm and attentive staff ensure a memorable stay for guests seeking a peaceful retreat amidst beautiful surroundings.
Categories
The culinary experience at Hotel Recanto da Cachoeira is highly praised, especially the breakfast, which stands out for its quality and variety. Guests delight in the well-prepared meals, which cater to various dietary needs, including gluten-free and lactose-free options. The restaurant's spacious and organized setting, combined with the pleasant atmosphere of dining amidst birds, enhances the overall experience. Lunch and dinner also receive commendation for their delicious and diverse offerings with the added charm of live music performances during meals.
Accommodations at the hotel are described as comfortable, cozy and spacious with many mentioning the cleanliness and well-maintained nature of the rooms. The quality of bedding and towels, as well as the beautiful views from certain rooms, add to the comfort of the stay. Friendly and helpful service from the hotel staff further enhances the guest experience, ensuring that visitors feel welcomed and well taken care of.
The hotel's commitment to cleanliness is evident with many guests highlighting the tidy and well-maintained environment. Polite and attentive staff contribute to the welcoming atmosphere and the family-friendly amenities, including recreational activities for children, make it an enjoyable destination for families.
However, some reviews note areas for improvement, such as inconsistent room cleaning and maintenance issues. Additionally, the Wi-Fi service is highlighted as a common concern with many guests experiencing weak and unstable connectivity.
The pool area generally receives positive feedback for its beauty and organization, although some guests mention occasional cleanliness issues and varying water temperatures. The parking facilities, while convenient, could benefit from better management.
Overall, Hotel Recanto da Cachoeira is recommended for its scenic location, excellent dining experiences and family-friendly environment. Despite minor areas for improvement, the hotel's natural charm and attentive staff ensure a memorable stay for guests seeking a peaceful retreat amidst beautiful surroundings.
Family Friendly Hotel
This hotel is highly rated and offers a family-friendly environment. As the name suggests ('Waterfall Retreat'), it likely features natural attractions and outdoor activities suitable for families, such as hiking and exploring waterfalls.
Dog Friendly Hotel
This hotel is listed as pet-friendly and also offers spa services. The combination of pet-friendly accommodations and spa facilities indicates a well-rounded experience for both guests and their pets.
Hotel with Swimming Pool
The hotel has swimming pool facilities. It provides comfortable accommodations and a relaxing environment, ideal for leisure travelers.
Heated Pool Indoor Pool Outdoor Pool
Hotel with Parking
This hotel provides parking. Guests can park their vehicles conveniently. The hotel ensures a hassle-free parking experience.
3-Star Hotel
This family-friendly hotel offers massages, complimentary wireless internet access, and an arcade/game room. It's conveniently located near the Municipal Garden and Moda de Fabrica, providing both relaxation and accessibility to local attractions.
Hotel with Indoor Pool
The hotel features a dedicated 'Balneário' area with a covered and climatized pool that includes hydromassage. This facility is complemented by a dry sauna, circular shower, relaxation room, and massage room, offering a complete wellness experience around the indoor pool.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Tennis Courts
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Recanto da Cachoeira enjoys a prime location celebrated by guests for its natural beauty and accessibility. Reviewers consistently praise the hotel's picturesque setting, which includes a stunning waterfall and lush greenery along the Peixe River. The landscape is described as beautiful, peaceful and charming, offering a serene environment perfect for relaxation.
The hotel's proximity to city attractions and ease of access from nearby highways add to its appeal, making it convenient for visitors. The strategic positioning close to downtown allows guests to easily explore the local area. Within the hotel grounds, the location of amenities such as pools, restaurants and game rooms are noted for their convenience.
Nature lovers appreciate the abundant wildlife, including birds and butterflies and the capability to hear the soothing sound of the nearby waterfall, which contributes to a cozy and tranquil atmosphere. The well-maintained gardens and outdoor facilities only enhance the overall experience, allowing for various leisure activities regardless of the weather.
Overall, the combination of the convenient, easily accessible location, stunning natural surroundings and well-kept facilities makes Hotel Recanto da Cachoeira a highly recommended destination for those seeking both relaxation and natural beauty.
At Hotel Recanto da Cachoeira, breakfast consistently impresses guests with its excellent quality and variety. Many patrons praise the well-prepared and delicious meals, highlighting the diverse options available from breakfast through dinner. Breakfast is often described as very good, marvelous and wonderful, featuring a range of tasty treats, including gluten-free and lactose-free cakes and the beloved cheese bread paired with Minas cheese.
The atmosphere of enjoying breakfast while surrounded by birds adds a unique charm that guests find fantastic. The hotel's restaurant is noted for its spacious and organized setting, contributing further to the overall pleasant dining experience.
Although some reviews mention limited variety in breakfast options on certain days and a preference for an earlier service time, the majority of feedback remains positive. Guests appreciate the quality coffee and the care put into every meal. Lunch and dinner receive equally high praise with many describing them as delicious, well-prepared and featuring a good range of options.
In summary, Hotel Recanto da Cachoeira provides a highly satisfying culinary experience with breakfast standing out as a highlight of many guests' stays. The excellent food quality and variety across all meals ensure a delightful dining experience during the stay.
Hotel Recanto da Cachoeira offers a dining experience that has left many guests pleasantly satisfied, highlighting the quality and variety of meals provided. The food at the hotel is frequently described as delicious, exceptional and carefully prepared without the use of fake ingredients, creating a genuine dining experience.
Guests consistently commend the restaurant for its spacious and organized setting, accompanied by a clean environment and helpful staff. The wide range of tasty dishes, including plenty of vegetarian options, ensures that different dietary needs are well catered to. The positive ambiance is further elevated by live music performances during lunch and dinner, contributing to a relaxing and enjoyable atmosphere.
Despite the overall praise, some guests have noted limited variety on specific days like Sunday nights and Monday mornings and some meals could be simpler when fewer guests are present. Others suggested the inclusion of special themed nights, such as a pizza night, to diversify the dining experience further. Additional feedback includes a preference for earlier meal times, especially for families with children and elderly guests.
The restaurant’s services enhance the leisure aspects of the hotel with positive mentions of a peaceful landscape and excellent facilities, such as spacious leisure areas and meticulously maintained grounds. While there are minor areas for improvement, most guests leave with a highly favorable impression of the dining experiences at Hotel Recanto da Cachoeira, praising it for being one of the better culinary experiences they've had.
Hotel Recanto da Cachoeira offers a range of accommodations, many of which are praised for being comfortable, cozy and spacious. Visitors frequently comment on the cleanliness and organization of the rooms with some calling them impeccable and well-maintained. Many guests appreciate the quality of the bedding and towels, describing them as new and clean. A number of accommodations have received positive feedback for being airy and having beautiful views, especially those near the waterfall. The friendly and helpful service provided by the hotel staff also garners frequent commendations.
However, several reviews highlight areas that need improvement. Common complaints include the lack of air conditioning, which can result in very hot rooms and insufficient room cleaning. Maintenance issues such as moldy bathroom ceilings, peeling walls and outdated furniture are noted, as well as occasional bad smells from drains. Noises from fans and inadequate room designs also detract from the overall experience for some guests. While some rooms are described as spacious, others are considered too small with some even being uncomfortable for families or crowded with extra furniture.
In general, while the accommodations at Hotel Recanto da Cachoeira are praised for comfort and aesthetics, there are consistent remarks about the need for better maintenance and modernization to enhance the guest experience. Despite these drawbacks, the hotel's tranquil environment and proximity to nature remain attractive features for visitors.
Visitors to Hotel Recanto da Cachoeira have varied opinions about the beds, but the overall sentiment leans positively towards comfort and quality. A significant number of guests highlight the beds and pillows as comfortable, often describing them as cozy and conducive to a good night's sleep. The mattresses are frequently praised for their firmness with several reviewers finding the bedding and linens to be of excellent quality.
However, there are notable exceptions. While some guests enjoyed the softness of the mattresses, others felt they were too soft or even deformed, leading to discomfort and back pain. There are also mentions of beds being too hard or having issues such as being old, misaligned or stained, which detracted from their experience. Bunk beds seem to consistently rank lower in comfort due to thin or uncomfortable mattresses.
Cleanliness of the linens also garnered mixed reviews. Some guests appreciated the fresh and clean sheets, while others were disappointed by worn, stained or even musty-smelling bedding. The overall cleanliness of the accommodations was generally well-received despite these complaints.
In summary, while Hotel Recanto da Cachoeira tends to provide a comfortable sleep experience for many of its guests, there are inconsistencies in mattress conditions and bedding quality that the hotel could address to improve overall guest satisfaction.
Hotel Recanto da Cachoeira presents a generally positive experience for guests, particularly in terms of cleanliness. Many reviews emphasize the overall cleanliness and organization of the hotel, describing the environment as clean, cozy and well-maintained. Both the private chalets and common areas receive high marks for their tidiness and attention to detail. The clean and fragrant linens, as well as the well-kept pools and landscaped surroundings, contribute to a pleasant stay.
The staff also garner praise for their polite, attentive service, adding to the hotel's welcoming atmosphere. However, some reviews indicate areas needing improvement. There were occasional mentions of rooms not being thoroughly cleaned with specific complaints about dirty floors, stained linens and inadequate daily room cleaning. Some bathrooms also received criticism for poor maintenance and lingering odors.
Despite these minor issues, the hotel’s commitment to cleanliness is evident, making it a comforting choice for many travelers, especially those with pets. The beautiful and natural setting of the hotel, combined with its cleanliness, presents a peaceful and enjoyable retreat for guests.
Hotel Recanto da Cachoeira has garnered impressive feedback for its staff, who are consistently described as exceptionally attentive, friendly and professional. Guests repeatedly highlight the service they received, mentioning that the entire team, from reception to restaurant staff, is always polite, courteous and eager to assist. Special mentions were frequently given to employees like Paloma, Sibele, Erika and Aline for their exceptional service.
Many reviewers note the staff's attentiveness and willingness to make guests feel at home, emphasizing that the employees go above and beyond to provide excellent care. The bartenders, waiters and maintenance team are often commended for their efficiency and helpfulness, contributing to a welcoming and pleasant atmosphere throughout the hotel.
Additionally, the hotel staff stands out for being well-trained and exceptionally friendly, ensuring a family-friendly environment. Special mentions are also given to the entertainers and the recreation team for their engaging and pressure-free activities, particularly for children.
While some reviews point out areas for improvement, such as maintenance issues and slow service, the overall sentiment towards the staff remains overwhelmingly positive, highlighting their dedication and professionalism in making every guest's stay memorable. The staff’s consistent focus on politeness, kindness and helpfulness ensures that Hotel Recanto da Cachoeira is a standout choice for travelers seeking warm and attentive service.
The Wi-Fi at Hotel Recanto da Cachoeira tends to be a common area of concern for guests. While some have noted excellent and quality internet service throughout the entire hotel, many reviews highlight significant inconsistencies. Guests have frequently stated that the Wi-Fi signal is weak and unstable, especially in the rooms and chalets. The connectivity issues ranged from slow speeds to complete lack of service in certain areas. Problems such as the internet not working in specific rooms, chalets or areas like the restaurant in the initial days of stay were frequently mentioned. The hotel seems to struggle to provide consistent and reliable Wi-Fi, impacted further by a large number of users at times. Despite a few instances of good connectivity, it's evident that overall, the Wi-Fi service requires substantial improvements to meet guest expectations effectively.
Hotel Recanto da Cachoeira boasts an impressive pool area that receives mixed feedback from its guests. On the positive side, the hotel features both indoor and outdoor pools, many of which are heated and offer a range of depths suitable for all ages, including non-swimmers. The outdoor pools are particularly noted for their beautiful settings, some offering stunning views of the nearby waterfall, creating an ideal environment for relaxation and enjoying nature. Guests frequently highlight the wonderful and clean pools, describing them as well-maintained, spacious and beautiful.
However, the pool experience is not without its drawbacks. Several guests mentioned occasional issues with the cleanliness of the pools, particularly during weekends and noted that the pool water can sometimes be too cold, even in the heated pools. There were also incidents of a lack of available pool towels and some complaints regarding the water temperature being too high or not warm enough. The indoor pool is occasionally described as too shallow and not always reaching a comfortable warmth.
Despite these concerns, the pool area is generally appreciated for its pleasant environment organization and the scenic views it offers. It's a great place for guests to relax and enjoy the leisure facilities provided by the hotel. The poolside bar and the proximity of local restaurants add to the overall positive experience.
Hotel Recanto da Cachoeira offers a mixed experience when it comes to parking. On a positive note, guests found the hotel to be easily accessible by car and there is parking available on-site which allows visitors the convenience of parking their car upon arrival and retrieving it only at departure. This ease of access and availability of parking options make it hassle-free to get around and explore nearby tourist spots. However, some guests have noted that the parking lot can become full, leading to the necessity of parking curbside or at a distance from the hotel. Additionally, there have been comments about the inconvenience of parking facilities, suggesting that it could be better managed. Overall, while the hotel provides practical parking solutions, improvements could enhance the guest experience.
Hotel Recanto da Cachoeira is a family-friendly haven, expertly blending relaxation and nature. Visitors applaud its tranquil and family-oriented atmosphere, making it an ideal spot for families seeking leisure and enjoyment amid beautiful surroundings. The hotel boasts spacious and cozy accommodations, ensuring comfort for every family member.
Kids are in for a treat with the many recreational activities and a well-equipped entertainment team that organizes fun for both children and adults. The recreational area featuring animals like cats and rabbits, alongside a playground and a jumping castle, is a hit among the young ones. Families appreciate the wide green spaces for children and pets to roam freely.
The serene environment and beautiful scenery, including picturesque falls, offer the perfect backdrop for unwinding. Multiple reviews highlight the hotel's inviting pools and beautifully lit daytime pool area as great spots for family bonding.
The welcoming family-run hotel ensures a peaceful retreat with excellent options for family relaxation and enjoyment. It's well-structured for pets, making it accommodating for furry friends. For those looking for a perfect family getaway, this hotel stands out as a top choice with its comprehensive family-friendly amenities and natural charm.
Hotel Recanto da Cachoeira is a well-located hotel offering a range of amenities suitable for guests seeking good value for money, making it an ideal cost-benefit solution for a short stay. The three-star hotel features simple yet well-structured rooms, providing an appropriate stay for those not seeking high-standard luxury.
Guests have commended the hotel for its superb reception and exceptional landscaping, which creates a tranquil atmosphere perfect for nature lovers. The vast field area further enhances the experience of being close to nature. The staff are noted for their attentiveness and the cleanliness of the hotel, adding to the generally positive experience.
While some guests felt that the hotel did not entirely meet their expectations due to various minor issues, others praised the excellent meals and the overall maintenance of the property. For those willing to overlook small shortcomings, Hotel Recanto da Cachoeira offers a charming and serene getaway with a beautiful landscape and attentive service.
Hotel Recanto da Cachoeira features multiple heated pools, which have been a significant topic in guest reviews. Many visitors appreciated the clean and beautifully maintained heated pool, describing it as a pleasant and transformative experience. Some particularly enjoyed its large size and stunning views, finding it a perfect spot for relaxation. Positive mentions highlight the tranquility and excellent atmosphere of the facility.
However, there were numerous mixed comments about the pool’s temperature consistency. Some guests found the heated pool too hot, while others experienced it as too cold or not consistently heated, sometimes even feeling colder than expected. There were also cases of the heated pool's motor being broken or the pool not functioning optimally during their stay.
Several guests suggested that the indoor pool could use better lighting and more frequent water treatment due to issues like a strange odor or somewhat cloudy water. They also recommended extending the pool’s operating hours to enhance the experience. Additionally, while some feel the pool could be warmer, they still found the heated pool to be an asset to the hotel overall.
Hotel Recanto da Cachoeira offers a captivating outdoor pool experience highlighted by its large, beautiful and clean pools. The setting is enhanced by the stunning landscape and sea views available from the pool deck. Visitors appreciate the hotel's efforts in maintaining and decorating the pool areas, noting how picturesque they are for photos and relaxation.
Particularly noteworthy is the variety of drinks available, including those from the swim-up bar which also serves snacks. The outdoor pool is family-friendly, spacious and well taken care of, making it a favorite spot for guests to unwind. However, there have been mixed experiences about the temperature of the pools. While some pools are heated, guests have pointed out that the outdoor pool often remains cold, contrary to some advertisements.
Despite occasional issues with cleanliness on weekends and the lack of towels, the outdoor complex remains a strong feature of the hotel, promising a refreshing and scenic break for those who visit.
Hotel Recanto da Cachoeira offers an indoor heated pool, which many guests found to be a valuable amenity, especially as a pleasant and enjoyable facility. Some guests praised the indoor pool for being large and covered, making it a great place for relaxation. The heated pool has also been referred to as a lifesaver by some.
However, there are several points of contention among reviewers. While the indoor pool is typically heated, there were instances when the heating system was ineffective, resulting in a colder swimming experience. Some guests also noted that the pool can become crowded and others mentioned it being small and shallow with a depth of only 1 meter. Cleanliness was another concern with a few reviews pointing out that the pool could be dirty at times.
Overall, the indoor pool at Hotel Recanto da Cachoeira has its benefits, but it might require more consistent maintenance and attention to heating and cleanliness to meet all guests' expectations.
Hotel Recanto da Cachoeira presents an ideal destination for couples seeking a romantic getaway. The establishment is fully designed with partners in mind, offering numerous romantic spots and creating an ambiance perfect for honeymooners. Guests consistently find the rooms clean and the maintenance impeccable. The environment is calm and serene, further adding to the appeal for couples. The staff is noted for being helpful and providing useful information, enhancing the overall experience. Despite not specifically mentioning honeymoon packages, the hotel's offerings make it a welcoming choice for any romantic retreat.
Hotel Recanto da Cachoeira stands out as a truly pet-friendly destination, welcoming dogs of all sizes with open arms. The hotel environment is comfortable and accommodating, making it ideal for guests traveling with their furry companions. Pets are welcome to roam freely around various points of the hotel, including designated areas of the restaurant and poolside decks, ensuring they can partake in the vacation fun too.
Many guests have expressed delight in how well their pets were received, noting the stress-free and welcoming reception. The natural surroundings of the hotel create a perfect haven for pets and their owners to enjoy leisure activities together. Additionally, the pet-friendly inn provides a spacious area for animals to explore, making it a great place for dogs to move around.
However, it's worth mentioning that some guests found the pet fee relatively high, especially since it did not come with additional perks for their pets, such as a water bowl. Despite this, the overall sentiment towards the hotel’s pet-friendly policies remains positive.
The property does maintain certain rules, like restricting pets from entering the pool, but this did not overshadow guests' experiences. Instead, the widespread acceptance of pets throughout the hotel’s premises reflects a genuine love for animals, creating a welcoming atmosphere for both pets and their owners.
Location Show Map
Location
The hotel's proximity to city attractions and ease of access from nearby highways add to its appeal, making it convenient for visitors. The strategic positioning close to downtown allows guests to easily explore the local area. Within the hotel grounds, the location of amenities such as pools, restaurants and game rooms are noted for their convenience.
Nature lovers appreciate the abundant wildlife, including birds and butterflies and the capability to hear the soothing sound of the nearby waterfall, which contributes to a cozy and tranquil atmosphere. The well-maintained gardens and outdoor facilities only enhance the overall experience, allowing for various leisure activities regardless of the weather.
Overall, the combination of the convenient, easily accessible location, stunning natural surroundings and well-kept facilities makes Hotel Recanto da Cachoeira a highly recommended destination for those seeking both relaxation and natural beauty.
Breakfast
The atmosphere of enjoying breakfast while surrounded by birds adds a unique charm that guests find fantastic. The hotel's restaurant is noted for its spacious and organized setting, contributing further to the overall pleasant dining experience.
Although some reviews mention limited variety in breakfast options on certain days and a preference for an earlier service time, the majority of feedback remains positive. Guests appreciate the quality coffee and the care put into every meal. Lunch and dinner receive equally high praise with many describing them as delicious, well-prepared and featuring a good range of options.
In summary, Hotel Recanto da Cachoeira provides a highly satisfying culinary experience with breakfast standing out as a highlight of many guests' stays. The excellent food quality and variety across all meals ensure a delightful dining experience during the stay.
Dinner
Guests consistently commend the restaurant for its spacious and organized setting, accompanied by a clean environment and helpful staff. The wide range of tasty dishes, including plenty of vegetarian options, ensures that different dietary needs are well catered to. The positive ambiance is further elevated by live music performances during lunch and dinner, contributing to a relaxing and enjoyable atmosphere.
Despite the overall praise, some guests have noted limited variety on specific days like Sunday nights and Monday mornings and some meals could be simpler when fewer guests are present. Others suggested the inclusion of special themed nights, such as a pizza night, to diversify the dining experience further. Additional feedback includes a preference for earlier meal times, especially for families with children and elderly guests.
The restaurant’s services enhance the leisure aspects of the hotel with positive mentions of a peaceful landscape and excellent facilities, such as spacious leisure areas and meticulously maintained grounds. While there are minor areas for improvement, most guests leave with a highly favorable impression of the dining experiences at Hotel Recanto da Cachoeira, praising it for being one of the better culinary experiences they've had.
Rooms
However, several reviews highlight areas that need improvement. Common complaints include the lack of air conditioning, which can result in very hot rooms and insufficient room cleaning. Maintenance issues such as moldy bathroom ceilings, peeling walls and outdated furniture are noted, as well as occasional bad smells from drains. Noises from fans and inadequate room designs also detract from the overall experience for some guests. While some rooms are described as spacious, others are considered too small with some even being uncomfortable for families or crowded with extra furniture.
In general, while the accommodations at Hotel Recanto da Cachoeira are praised for comfort and aesthetics, there are consistent remarks about the need for better maintenance and modernization to enhance the guest experience. Despite these drawbacks, the hotel's tranquil environment and proximity to nature remain attractive features for visitors.
Beds
However, there are notable exceptions. While some guests enjoyed the softness of the mattresses, others felt they were too soft or even deformed, leading to discomfort and back pain. There are also mentions of beds being too hard or having issues such as being old, misaligned or stained, which detracted from their experience. Bunk beds seem to consistently rank lower in comfort due to thin or uncomfortable mattresses.
Cleanliness of the linens also garnered mixed reviews. Some guests appreciated the fresh and clean sheets, while others were disappointed by worn, stained or even musty-smelling bedding. The overall cleanliness of the accommodations was generally well-received despite these complaints.
In summary, while Hotel Recanto da Cachoeira tends to provide a comfortable sleep experience for many of its guests, there are inconsistencies in mattress conditions and bedding quality that the hotel could address to improve overall guest satisfaction.
Cleanliness
The staff also garner praise for their polite, attentive service, adding to the hotel's welcoming atmosphere. However, some reviews indicate areas needing improvement. There were occasional mentions of rooms not being thoroughly cleaned with specific complaints about dirty floors, stained linens and inadequate daily room cleaning. Some bathrooms also received criticism for poor maintenance and lingering odors.
Despite these minor issues, the hotel’s commitment to cleanliness is evident, making it a comforting choice for many travelers, especially those with pets. The beautiful and natural setting of the hotel, combined with its cleanliness, presents a peaceful and enjoyable retreat for guests.
Staff
Many reviewers note the staff's attentiveness and willingness to make guests feel at home, emphasizing that the employees go above and beyond to provide excellent care. The bartenders, waiters and maintenance team are often commended for their efficiency and helpfulness, contributing to a welcoming and pleasant atmosphere throughout the hotel.
Additionally, the hotel staff stands out for being well-trained and exceptionally friendly, ensuring a family-friendly environment. Special mentions are also given to the entertainers and the recreation team for their engaging and pressure-free activities, particularly for children.
While some reviews point out areas for improvement, such as maintenance issues and slow service, the overall sentiment towards the staff remains overwhelmingly positive, highlighting their dedication and professionalism in making every guest's stay memorable. The staff’s consistent focus on politeness, kindness and helpfulness ensures that Hotel Recanto da Cachoeira is a standout choice for travelers seeking warm and attentive service.
Wi-Fi
Pool
However, the pool experience is not without its drawbacks. Several guests mentioned occasional issues with the cleanliness of the pools, particularly during weekends and noted that the pool water can sometimes be too cold, even in the heated pools. There were also incidents of a lack of available pool towels and some complaints regarding the water temperature being too high or not warm enough. The indoor pool is occasionally described as too shallow and not always reaching a comfortable warmth.
Despite these concerns, the pool area is generally appreciated for its pleasant environment organization and the scenic views it offers. It's a great place for guests to relax and enjoy the leisure facilities provided by the hotel. The poolside bar and the proximity of local restaurants add to the overall positive experience.
Parking
Family
Kids are in for a treat with the many recreational activities and a well-equipped entertainment team that organizes fun for both children and adults. The recreational area featuring animals like cats and rabbits, alongside a playground and a jumping castle, is a hit among the young ones. Families appreciate the wide green spaces for children and pets to roam freely.
The serene environment and beautiful scenery, including picturesque falls, offer the perfect backdrop for unwinding. Multiple reviews highlight the hotel's inviting pools and beautifully lit daytime pool area as great spots for family bonding.
The welcoming family-run hotel ensures a peaceful retreat with excellent options for family relaxation and enjoyment. It's well-structured for pets, making it accommodating for furry friends. For those looking for a perfect family getaway, this hotel stands out as a top choice with its comprehensive family-friendly amenities and natural charm.
3 Star
Guests have commended the hotel for its superb reception and exceptional landscaping, which creates a tranquil atmosphere perfect for nature lovers. The vast field area further enhances the experience of being close to nature. The staff are noted for their attentiveness and the cleanliness of the hotel, adding to the generally positive experience.
While some guests felt that the hotel did not entirely meet their expectations due to various minor issues, others praised the excellent meals and the overall maintenance of the property. For those willing to overlook small shortcomings, Hotel Recanto da Cachoeira offers a charming and serene getaway with a beautiful landscape and attentive service.
Heated Pool
However, there were numerous mixed comments about the pool’s temperature consistency. Some guests found the heated pool too hot, while others experienced it as too cold or not consistently heated, sometimes even feeling colder than expected. There were also cases of the heated pool's motor being broken or the pool not functioning optimally during their stay.
Several guests suggested that the indoor pool could use better lighting and more frequent water treatment due to issues like a strange odor or somewhat cloudy water. They also recommended extending the pool’s operating hours to enhance the experience. Additionally, while some feel the pool could be warmer, they still found the heated pool to be an asset to the hotel overall.
Outdoor Pool
Particularly noteworthy is the variety of drinks available, including those from the swim-up bar which also serves snacks. The outdoor pool is family-friendly, spacious and well taken care of, making it a favorite spot for guests to unwind. However, there have been mixed experiences about the temperature of the pools. While some pools are heated, guests have pointed out that the outdoor pool often remains cold, contrary to some advertisements.
Despite occasional issues with cleanliness on weekends and the lack of towels, the outdoor complex remains a strong feature of the hotel, promising a refreshing and scenic break for those who visit.
Indoor Pool
However, there are several points of contention among reviewers. While the indoor pool is typically heated, there were instances when the heating system was ineffective, resulting in a colder swimming experience. Some guests also noted that the pool can become crowded and others mentioned it being small and shallow with a depth of only 1 meter. Cleanliness was another concern with a few reviews pointing out that the pool could be dirty at times.
Overall, the indoor pool at Hotel Recanto da Cachoeira has its benefits, but it might require more consistent maintenance and attention to heating and cleanliness to meet all guests' expectations.
Honeymoon
Dog Friendly
Many guests have expressed delight in how well their pets were received, noting the stress-free and welcoming reception. The natural surroundings of the hotel create a perfect haven for pets and their owners to enjoy leisure activities together. Additionally, the pet-friendly inn provides a spacious area for animals to explore, making it a great place for dogs to move around.
However, it's worth mentioning that some guests found the pet fee relatively high, especially since it did not come with additional perks for their pets, such as a water bowl. Despite this, the overall sentiment towards the hotel’s pet-friendly policies remains positive.
The property does maintain certain rules, like restricting pets from entering the pool, but this did not overshadow guests' experiences. Instead, the widespread acceptance of pets throughout the hotel’s premises reflects a genuine love for animals, creating a welcoming atmosphere for both pets and their owners.
Yes, Hotel Recanto da Cachoeira has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hotel Recanto da Cachoeira.
Yes, Hotel Recanto da Cachoeira welcomes dogs.
Yes, parking facilities are available at Hotel Recanto da Cachoeira.
No, Hotel Recanto da Cachoeira doesn't have a gym.
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