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Summary of reviewsBest Western Plus Skogshöjd in Södertälje offers guests a pleasant and convenient stay, underscored by several noteworthy aspects. Located in a serene yet central area, the hotel provides easy access to nearby attractions and is within walking distance of the train station, which conveniently connects travelers to central Stockholm. The location is appreciated by guests for its proximity to shops, restaurants, and local points of interest, complemented by the added benefit of complimentary parking facilities.
An outstanding feature of the hotel is its breakfast service, which garners high praise for its variety and quality. Guests enjoy a wide selection of tasty options catered to diverse dietary needs, served by a friendly and accommodating staff in a spacious and modern dining atmosphere. The breakfast experience is generally considered a significant highlight of staying at Best Western Plus Skogshöjd.
The rooms offer a mixed experience, with many guests appreciating the comfortable beds and the welcoming ambiance of the superior rooms. Recent renovations have improved the freshness and appeal of these spaces, satisfying short business stays or family visits. While some guests note issues with older rooms that could benefit from refurbishment, overall, the quiet atmosphere and good value contribute to a positive stay.
Cleanliness at the hotel is commendable, with many guests recognizing the diligent efforts made by the staff to maintain a clean environment. Despite occasional concerns about worn areas and room maintenance, the general sentiment is positive, supported by a dedicated and attentive team.
The hotel's staff is frequently praised for their friendliness and helpfulness, significantly enhancing the guest experience with their warm demeanor and service-oriented attitude. The team at reception is particularly noted for ensuring pleasant interactions, making staff service a memorable aspect of guests' stays.
The spa and pool areas provide an inviting ambiance, appreciated for their cleanliness and relaxation potential. While some guests experience inconsistencies with facilities such as a limited setup or unexpected closures, the spa remains a valuable amenity for those seeking wellness services during their visit.
Parking facilities are generally seen positively, offering convenient and secure options, though some guests encounter challenges with tight spaces and navigation. Overall, the accessibility and security of parking enhance the overall experience at the hotel.
While bed experiences vary, many guests find the beds comfortable and conducive to a good night's sleep, though some rooms may benefit from improvements in bedding arrangements.
In summary, Best Western Plus Skogshöjd delivers a generally pleasant experience, particularly valued for its location, breakfast service, cleanliness, friendly staff, and relaxing amenities, making it a compelling choice for travelers visiting Södertälje. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel has an ETIC Green Score of 69%, indicating a commitment to environmental responsibility.
Dog Friendly Hotel
This hotel is pet-friendly and offers a relaxation area with a pool and Jacuzzi. It also features a restaurant and bar. Contact the hotel for pet policy details.
Hotel with Parking
This hotel offers free parking and private parking facilities, providing a convenient option for guests.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
King Suite with Sofa Bed - Non-SmokingThe unit offers 2 beds.
Standard Single Room - Non-SmokingThe unit offers 1 bed.
Family Room with Two Single Beds and One Sofa BedThe unit has 2 beds.
Standard Queen Room - Non-SmokingThe unit has 1 bed.
Family Room with Two Single Beds and One Sofa BedThe unit offers 2 beds.
Family Room with Two Single Beds and One Sofa BedThe unit has 2 beds.
Family Room with Two Single Beds and One Single Bunk Bed - Non-SmokingThe unit offers 3 beds.
Economy Double RoomThe unit offers 1 bed.
Classic King Room - Non-Smoking The unit offers 1 bed.
Superior King Studio with Sofa Bed - Non-SmokingThe unit has 2 beds.
Guest Reviews
7.0
Good
Location
Best Western Plus Skogshöjd boasts a favorable location that appeals to visitors looking for convenience and tranquility. Positioned in a quiet area near the town center, it provides easy access to Södertälje’s attractions, including Tom Tits Experiment and Torekällberget Ethnographic Park. The train station, linking to central Stockholm, is less than a ten-minute walk away, making it convenient for those exploring further afield. Guests appreciate the central positioning, ideal for both city exploration and enjoying the nearby green spaces. Many highlight the proximity to shops, restaurants, and other local points of interest, alongside complimentary parking, making it accessible for travelers with a car. Situated on a hill, the setting encourages guests to enjoy a short walk to and from the center, though some may find it a mild challenge. With its serene yet central location, Best Western Plus Skogshöjd remains a compelling choice for a comfortable stay in Södertälje.
Breakfast
At Best Western Plus Skogshöjd, the breakfast experience generally receives high praise from guests, highlighting a superb and very tasty array of options. The breakfast offers a wide selection, catering to various preferences and dietary needs, making it a fundamental aspect of the hotel stay. Many guests describe the breakfast as fantastic, excellent, and among the best they have experienced, with an extensive buffet available for a great price.
Guests appreciate the diverse offerings, and while some mention a desire for a wider selection that includes more vegetables and fish dishes, the overall consensus is positive. There are occasional mentions of basic selections or specific items like meatballs not being as flavorful as desired. However, these are overshadowed by praise for both quality and variety.
Guests frequently note the friendliness and helpfulness of the staff serving breakfast, contributing to a pleasant and satisfactory dining experience. Additionally, the spacious and modern atmosphere of the hotel adds to the enjoyment of the meal.
While there are isolated reviews about the breakfast being ordinary or sometimes lacking particular elements, the majority reflect a very favorable impression of the hotel's breakfast service as being very good, great, and absolutely excellent. Overall, guests leave satisfied, indicating that breakfast remains an important and valued part of their stay at Best Western Plus Skogshöjd.
Rooms
Best Western Plus Skogshöjd offers a mixed experience when it comes to its rooms, with some guests finding their accommodations lovely and beautifully decorated, while others mention a noticeable disparity between their expectations and reality, particularly when comparing rooms to the promotional images. Guests frequently praise the comfortable beds, and several reviews highlight the coziness and warmth of the superior rooms, along with spacious interiors providing a good size for families or individual travelers.
The hotel shows signs of recent renovations, which have resulted in fresher and more inviting rooms compared to previous stays. Despite this, there are recurring mentions of older rooms being worn and rundown, sometimes lacking adequate amenities. At times, cleanliness and maintenance seem to require attention, as certain guests thought the rooms were not well cleaned and had issues with worn furniture.
Guests consistently appreciate the quiet atmosphere and good value for the price, as well as the generally fresh appearance of the rooms. Superior hospitality, warm blankets, and decent bed linens also contribute to comfortable stays. While there are occasional inconveniences with room placements and temperature control, overall, the positive aspects seem to outweigh the negatives, particularly for short business stays or family visits. The welcoming staff and efficient service at reception further enhance the experience at this hotel, making it a generally favorable choice for travelers stopping in Södertälje.
Beds
Guests at Best Western Plus Skogshöjd have mixed experiences when it comes to the beds in the hotel. Many have praised the comfort of their beds, highlighting the coziness and warmth provided by the blankets. However, some guests have experienced discomfort, noting issues such as creaky extra beds, beds that separate, and small pillows. While some rooms feature comfortable bedding, others described beds as uncomfortable or less than ideal. Particularly in family rooms with bunk beds, the space may feel tight and less suited for families. Additionally, the combination of two single beds masquerading as a double bed poses inconvenience for guests looking for a true double bed setup. Overall, the bed experience can vary significantly depending on the room and bed type.
Cleanliness
Best Western Plus Skogshöjd receives praise for its cleanliness from numerous guests, highlighting its super clean facilities and cozy atmosphere. The staff appears eager to ensure an enjoyable stay for guests. Many reviews commend the cleanliness of the business hotel and the thorough cleaning efforts, even amidst ongoing renovations. However, there are areas for improvement, as some guests noted issues with specific details like dusty areas and occasional lapses in room cleaning and maintenance. The hotel’s age and need for updates, noted as worn and dated, further suggest that some areas, such as corridors and SPA spaces, could benefit from refurbishment. Nevertheless, the general sentiment reflects a generally clean environment maintained by a helpful and friendly team.
Staff
The reviews for the Best Western Plus Skogshöjd consistently praise the hotel staff for their friendliness and helpfulness. Guests frequently highlight the welcoming and attentive nature of the staff, with many noting that the reception team was particularly helpful and provided a pleasant interaction. The service-minded attitude of the staff contributed significantly to enjoyable stays, making their assistance an invaluable aspect of the hotel experience. Although there were occasional mentions of less service-oriented behavior and some issues not being resolved, the overwhelmingly positive feedback points to the staff being a key highlight of the hotel, often described as super friendly and kind. Overall, the staff's friendly demeanor and commitment to excellent service stand out as a memorable part of the guests' experience at the hotel.
Spa
The spa at Best Western Plus Skogshöjd receives mixed reviews from guests, with many finding both commendable and less satisfactory experiences. On the positive side, the spa area is often described as nice and relaxing, equipped with a good steam room, hot tub, and pool. Guests appreciated the chance to use these amenities, particularly enjoying the complimentary morning access for hotel guests. The spa's cleanliness also receives high marks, as do the overall services and breakfast offered at the hotel.
However, certain aspects of the spa failed to meet some guests' expectations. At times, the setup seems limited, with reports indicating that only a pool and one jacuzzi were consistently available. Complaints about the spa include unresponsive or malfunctioning facilities, such as cold or non-operational saunas, a steam room that wasn't functioning, and maintenance issues in the hot tubs. Additionally, some guests were caught off guard by the spa's closure during their stay, citing a lack of information during booking.
In conclusion, while the potential for a relaxing and enjoyable experience at the spa exists, inconsistencies and lack of clarity about operational hours and facility conditions may leave some guests desiring more from this aspect of their stay.
Pool
The pool at Best Western Plus Skogshöjd attracts guests for its inviting and warm ambiance, making it a pleasant space for families. Visitors appreciate the clean pool water and the added relaxation offered by the jacuzzi. The sauna adds a touch of wellness, creating a well-rounded spa experience. However, some areas around the pool and jacuzzi could benefit from renovation. Access to the pool comes with additional charges, which surprises some guests, as they believe it should be more readily available to them. Families particularly enjoy the dedicated time for children to enjoy the pool, providing a fun and comfortable environment. Nevertheless, some guests note the absence of staff and amenities like towels or bathrobes by the pool area. Despite these minor drawbacks, the pool and spa facilities remain a highlight of the guests' stay.
Parking
Best Western Plus Skogshöjd offers a mix of parking experiences for its guests. Many visitors appreciate the convenience of free parking, with options available right next to the hotel or in a locked basement, adding a sense of security. The availability of parking spaces, especially free of charge, is a highlight for several guests, making it easy to park the car during their stay.
However, some guests have encountered challenges with the parking situation. Parking can sometimes be tight, and finding an available spot might require patience, particularly for those with larger vehicles such as cars with trailers. Navigating to the parking area at the back of the hotel can be tricky due to insufficient signage, and some guests have noted difficulties in the surrounding area, occasionally having to resort to paid parking in the hotel's garage. Despite these occasional inconveniences, the hotel generally offers good parking facilities for cars, contributing positively to the overall experience.
Yes, Best Western Plus Skogshöjd has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Best Western Plus Skogshöjd.
Yes, Best Western Plus Skogshöjd welcomes dogs.
Yes, parking facilities are available at Best Western Plus Skogshöjd.