Best Western Plus Bristol Hotel
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Summary of reviewsThe Best Western Plus Bristol Hotel, nestled in the heart of Sofia, enjoys a strategic location praised by guests. Its proximity to key city attractions, Vitosha Boulevard and public transportation makes it an ideal spot for exploring Sofia, while its quiet setting offers a peaceful retreat.
Guests frequently praise the hotel's breakfast for its variety and abundance. The dining experience highlights fresh and delicious options, though some point out areas for improvement in terms of variety and freshness. The dinner experience is more mixed with good quality food and service but limited options and a somewhat tired-looking restaurant.
Rooms at the hotel are generally spacious, comfortable and clean with modern bathrooms and good amenities. However, some guest reviews mention outdated furniture and occasional noise issues. Cleanliness throughout the hotel is usually satisfactory with high hygiene standards maintained, though there are occasional lapses in room maintenance and some reports of unpleasant odors.
The staff receives overwhelmingly positive feedback for their friendliness, helpfulness and professionalism, contributing significantly to guest satisfaction. Though Wi-Fi quality is mixed with some areas of the hotel offering strong connections and others showing inconsistency, it remains an area for potential improvement.
The hotel's spa is a standout feature with guests enjoying a fantastic private sauna and appreciating access to a nearby 5-star spa center via complimentary vouchers. The small gym, while noted for some equipment issues, provides a basic space for exercise.
Parking arrangements, although not on-site, offer several convenient options including valet and secure parking nearby, despite the additional cost and occasional noise. The comfortable beds are frequently commended, adding to the overall positive experience, though some guests note variability in mattress comfort.
Overall, the Best Western Plus Bristol Hotel delivers a comfortable and pleasant stay with its prime location, helpful staff and notable amenities contributing to a satisfying visit for both business and leisure travelers.
Categories
Guests frequently praise the hotel's breakfast for its variety and abundance. The dining experience highlights fresh and delicious options, though some point out areas for improvement in terms of variety and freshness. The dinner experience is more mixed with good quality food and service but limited options and a somewhat tired-looking restaurant.
Rooms at the hotel are generally spacious, comfortable and clean with modern bathrooms and good amenities. However, some guest reviews mention outdated furniture and occasional noise issues. Cleanliness throughout the hotel is usually satisfactory with high hygiene standards maintained, though there are occasional lapses in room maintenance and some reports of unpleasant odors.
The staff receives overwhelmingly positive feedback for their friendliness, helpfulness and professionalism, contributing significantly to guest satisfaction. Though Wi-Fi quality is mixed with some areas of the hotel offering strong connections and others showing inconsistency, it remains an area for potential improvement.
The hotel's spa is a standout feature with guests enjoying a fantastic private sauna and appreciating access to a nearby 5-star spa center via complimentary vouchers. The small gym, while noted for some equipment issues, provides a basic space for exercise.
Parking arrangements, although not on-site, offer several convenient options including valet and secure parking nearby, despite the additional cost and occasional noise. The comfortable beds are frequently commended, adding to the overall positive experience, though some guests note variability in mattress comfort.
Overall, the Best Western Plus Bristol Hotel delivers a comfortable and pleasant stay with its prime location, helpful staff and notable amenities contributing to a satisfying visit for both business and leisure travelers.
Hotel near Nightlife Spots
Located on Hristo Botev Blvd, the Best Western Plus Bristol Hotel is in proximity to Sin City. Its location provides access to various nightlife spots.
Business Hotel
As part of the Best Western chain, this hotel offers standard amenities suitable for business travelers. It ensures a reliable and comfortable stay.
Hotel with Gym
Likely provides a fitness center for guests looking to exercise. It offers standard equipment for basic workouts.
Boutique-style Hotel
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
About Best Western Plus Bristol Hotel
License: СФ-З3М-61Н-Б1
Guest Reviews
Location
The hotel's central position also ensures easy access to public transportation with metro and tram stations merely minutes away, facilitating seamless travel around the city and even to the airport. Despite its centrality, the hotel is situated in a quiet area, providing a peaceful retreat after a day's explorations. Overall, the location of the Best Western Plus Bristol Hotel stands out as a prime feature, making it a perfect choice for both business and leisure travelers visiting Sofia.
Breakfast
Several reviews highlight the quality and taste of the coffee, which is considered a noteworthy highlight. The breakfast room, albeit mentioned as being small and sometimes crowded, does offer a diverse buffet that is deemed both extensive and complete with hearty and tasty selections.
However, there are mentions of areas for improvement. Some guests note that the breakfast could benefit from more variety and fresher options, particularly in terms of pastries and breads. A few reviews point out that the breakfast service can be inconsistent with delayed replenishments and the dining area cleanliness and preparation needing attention.
Overall, while the breakfast at Best Western Plus Bristol Hotel receives high marks for its variety and ample offerings, certain aspects could be refined to better meet the expectations of all guests. The breakfast experience is certainly a positive aspect of the hotel, providing a satisfactory and often delightful start to the day.
Dinner
However, there are areas for improvement. Some guests mentioned that the restaurant looked a bit tired and the dining area was dark. Opinions on the food quality were varied with some describing it as not fresh, average, or just okay. Additionally, the restaurant options were limited and the restaurant itself is only open for breakfast, which was a disappointment for those looking to have dinner at the hotel.
For those seeking variety, there are good restaurants in the vicinity with the hotel staff suggesting a few good places to eat nearby. Overall, while the on-site dining has its highlights, guests may want to explore other dining options around the hotel for a more satisfying culinary experience.
Rooms
Comfort is another strong point with guests mentioning the beds and overall room ambiance as pleasant and cozy. The hotel features functional rooms that provide all necessary amenities for a comfortable stay, including air conditioning and modern bathrooms. Soundproofing in the rooms is appreciated, ensuring a quiet environment despite the hotel's central location.
However, the reviews also reveal some areas that could use improvement. Many rooms are described as outdated with old furniture and decor, including stained carpets and curtains, which detracted from the overall experience for some guests. There were occasional mentions of unpleasant odors, such as cigarette smoke and other bad smells in the rooms.
Noise can be an issue for rooms facing the main streets due to tramway traffic and some guests found the lighting in the rooms to be insufficient. Despite these drawbacks, the hotel’s central location and spacious rooms generally provide a satisfactory stay for most guests. The occasional issues with cleanliness and maintenance suggest room for improvement, but overall, the hotel delivers comfortable and functional accommodations with excellent bathrooms and adequate space.
Beds
However, opinions on bed comfort vary. While many find the beds very comfortable or even perfect, a notable number of guests have described the beds as too hard or too soft and some have mentioned the need for updates and improvements in mattress quality. Issues with the old and stained bed covers, as well as uncomfortable pillows, are occasionally mentioned.
Overall, despite some discrepancies in bed preferences, the hotel's beds receive positive feedback for their comfort and support with many guests experiencing restful nights. The clean and well-maintained condition of the bedding further enhances the overall sleeping experience, making Best Western Plus Bristol Hotel a solid choice for travelers seeking comfort during their stay.
Cleanliness
However, there are occasional concerns about housekeeping and room maintenance. Some rooms reportedly had dirty carpets, stained upholstery and dust accumulation. A few guests mentioned specific issues such as mold, bad smells, cigarette odors and inadequate room cleaning. Common areas sometimes appeared messy with certain amenities, like carpets and furniture, showing signs of wear and tear.
Overall, while most guests find the hotel's cleanliness satisfactory to excellent, there is room for improvement in more consistent maintenance and attention to detail to address the occasional lapses and ensure a uniformly clean experience throughout the property.
Staff
Wi-Fi
However, many reviews indicate that the Wi-Fi quality could use significant improvement. Several guests reported weak signals, frequent dropouts and unstable connections, especially in the rooms. Issues included slow speeds, intermittent service and difficulty in staying connected, which detracted from their overall experience. Particularly on higher floors, guests mentioned unreliable connections and times when the Wi-Fi didn't work at all.
In summary, while the Wi-Fi at Best Western Plus Bristol Hotel has its strong points, it appears inconsistent with several guests suggesting updates and improvements to enhance connectivity throughout the hotel.
Spa
The concession with the external spa at Ramada received particularly positive feedback; guests appreciated the thoughtful arrangements and the quality of the facilities. Many mentioned that their stay included a spa package and they found the package and associated massages to be very good and a real bonus. The spa facilities both within the hotel and at the partnered center offered immense relief and were described as amazing and well-planned. Overall, the spa experience at Best Western Plus Bristol Hotel seems to be a highlight for many visitors, contributing significantly to their satisfaction with their stay.
Gym
Parking
Despite the lack of on-site parking, the nearby parking solutions are deemed satisfactory by most guests. Although some reviews mention the parking service is a bit noisy and the cost can add up, the convenience of having a safe place to leave the car close to the hotel is appreciated. The valet service, which includes car pick-up and drop-off, is particularly highlighted as being a beneficial feature.
However, it's worth noting that the parking facilities are near the hotel, public and require a fee. This parking situation might not be ideal for everyone, especially those who prefer on-site parking. There are instances where parking was found to be far from the hotel and some guests did not find it easy to park, mentioning situations where they missed having a private parking lot associated directly with the hotel.
For motorcyclists and cyclists, secure parking space for bikes is an added advantage. Overall, while the parking arrangements at Best Western Plus Bristol Hotel are not without their small inconveniences, the various options and the helpfulness of the staff make it a manageable aspect of staying at this well-located hotel.
4 Star
On a positive note, guests frequently highlighted the breakfast, noting it offers a decent selection with reasonable international options, which is commendable for a four-star establishment. The rooms, while sometimes noted as flawed, are appreciated for their cleanliness and soundproofing, aligning with the expected standards of a four-star hotel.
However, several reviews indicate that the facilities and services fall short of expectations. The appearance and condition of the hotel, characterized by outdated equipment and furniture, detract significantly from its four-star status. Many guests felt that it did not deserve the four-star rating, suggesting it aligns more closely with a three-star or even a two-star level in terms of service and amenities.
Business
The spacious and comfortable rooms provide a relaxing environment after a day of work, complemented by a great private sauna and free parking. The hotel excels with its international breakfast options and good coffee, providing a solid start to the day. Additional relaxing spaces and a quiet area contribute to a restful stay.
While some aspects for extensive work stays may be lacking, the hotel remains an excellent choice for business-related visits. Professional and friendly reception staff enhance the experience, offering helpful and accommodating service. Functional and cost-effective, the hotel also offers suitable settings for business meetings. The overall good service, reasonable prices and quality food make it a reliable option for business accommodation.
Romantic
No, Best Western Plus Bristol Hotel doesn't have any pool.
Yes, a spa is available at Best Western Plus Bristol Hotel.
No, Best Western Plus Bristol Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus Bristol Hotel.
Yes, Best Western Plus Bristol Hotel has a gym.
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