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Eleganza Family Hotel - Free Parking

Sofia , Simeonovo District, 2 Bulgarski Apokrif Str (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEleganza Family Hotel - Free Parking, located on the tranquil outskirts of Sofia, offers a serene retreat with scenic mountain views and easy access to the city. The hotel’s peaceful setting in a quiet neighborhood promises a restful stay, complemented by ample on-site parking. Proximity to Vitosha Mountain and quick access to Sofia via the ring road and public transport make it convenient for both leisure and transit travelers.

Guests praise the hotel's spacious and hygienic rooms, where cleanliness is a standout feature. The rooms are bright and airy, often equipped with balconies offering pleasant views. Comfortable beds ensure a good night's sleep, contributing to a cozy atmosphere. Although some rooms show minor signs of wear, the overall impression remains positive due to their comfort and cleanliness.

The breakfast service at the hotel receives mixed reviews with many guests enjoying the variety and taste. The breakfast is generally described as delicious and plentiful, providing a satisfying start to the day. However, some guests note a need for more variety and improvement in consistency, especially during the COVID-19 pandemic when pre-packaged options became common.

The hotel's staff is often commended for their friendliness and helpfulness. The receptionists and waitresses are described as polite and accommodating, enhancing the guest experience with their warm and considerate service. This level of hospitality contributes significantly to the positive reviews received by the hotel.

Parking at the Eleganza Family Hotel - Free Parking is particularly appreciated with ample space and organized facilities ensuring convenience for those traveling by car. The free parking service is a notable advantage, making the stay even more hassle-free.

In summary, Eleganza Family Hotel - Free Parking offers a comfortable and clean environment with excellent customer service. Its peaceful location, convenient access to Sofia and thoughtful amenities make it a reliable choice for travelers seeking both relaxation and convenience.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Parking

Small Hotel

Room Types

Double Room Room with cable TV, air conditioning, free Wi-Fi and a bathroom with shower. Some rooms have a balcony.

Junior Suite Room with a bedroom and a living area with a sofa bed for 1 person. The room features cable TV, air conditioning, free Wi-Fi and a bathroom with shower. Some rooms have a balcony.

Twin Room Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, a dressing room as well as garden views. The unit has 2 beds.

About Eleganza Family Hotel - Free Parking

License: СФ-ИЛ0-11М-1Б

Guest Reviews

8.5

Very Good

Location

Situated on the outskirts of Sofia, the Eleganza Family Hotel - Free Parking is distinguished by its serene setting, surrounded by a quiet neighborhood that offers views of the mountains on one side and the city on the other. This location is perfect for travelers seeking a peaceful retreat, inviting relaxation away from the bustling city center, yet still providing easy and quick access to Sofia via the ring road or bus line 67.

The hotel’s proximity to the mountains, specifically Vitosha, makes it a scenic choice, ideal for guests looking to escape the heat during the summer. Despite being located in a residential area, the Eleganza Family Hotel - Free Parking stands out with its tranquil atmosphere, providing a quiet night’s rest with no street noise.

Additional perks include ample on-site parking and a safe, pleasant neighborhood landscape. Travelers will also appreciate the convenience of being just a 15-minute drive from Sofia Airport. The hotel's strategic placement serves both those eager to explore urban attractions and those in transit to or from Greece, offering a restful stopover.

With easy access to Sofia’s subway system and close proximity to the city’s ring road, this location seamlessly melds convenience with relaxation, ensuring guests experience the best of both worlds.

Breakfast

The breakfast experience at Eleganza Family Hotel - Free Parking has garnered a mix of feedback from guests with a predominant emphasis on its positive aspects. Many visitors have praised the breakfast as delicious, rich and plentiful with some even describing it as excellent due to a good variety of items and tasteful presentation. Commonly highlighted elements include a range of delicious offerings and a sufficient amount of food, ensuring guests start their day on a satisfying note.

A significant number of reviewers mentioned the breakfast's good quality and tasty nature. The variety, although often sufficient, received mixed reactions; while many found it satisfactory, others felt it lacked diversity and was repetitive. Breakfast aspects like the plainness of options, limited variety and sporadic replenishments were occasionally noted with some guests pointing out the breakfast was not suitable for children or lacked certain items like fruits, vegetables or yogurt.

However, some negative feedback did emerge, particularly regarding the quality and availability of breakfast during the COVID-19 pandemic. Instances of pre-packaged meals consisting of sandwiches and croissants or reports of no breakfast being available despite it being included in the booking, left some guests disappointed. Such experiences were often described as poor, meager and not up to par with expectations.

Overall, while the breakfast at Eleganza Family Hotel - Free Parking generally earns high marks for taste and sufficiency, there is a notable need for more consistency and variety in its offerings to cater to a broader range of guest preferences.

Rooms

Eleganza Family Hotel - Free Parking offers spacious and clean rooms with many guests appreciating the comfortable and quiet environment. The room design receives positive mentions and many visitors report clean and hygienic living spaces. Spacious bathrooms add to the comfort with the large room sizes being a frequently highlighted feature. Some rooms boast excellent views from their balconies, providing a tranquil setting away from busy roads. However, a few rooms show signs of needing renovation with peeling wallpaper reported in places. Certain amenities could use improvement, such as the lack of shelves in bathrooms and absence of outdoor furniture on balconies. Issues with smoke smell in non-smoking rooms and the design of the showers are also noted, detracting from the overall experience. Despite some minor inconveniences, the overall impression of the rooms at Eleganza Family Hotel - Free Parking remains positive, particularly for their cleanliness, spaciousness and comfort.

Beds

The guest reviews for Eleganza Family Hotel - Free Parking highlight the overall comfort of the beds with many visitors praising the beds and mattresses for being very comfortable. Frequent mentions of comfortable beds and mattresses suggest a well-maintained standard, creating a cozy and inviting atmosphere. One review specifically noted the mattresses as impeccable, further confirming the hotel's dedication to guest comfort. However, there are a few isolated concerns, including occasional mentions of an uncomfortable mattress and very hard beds, which indicate some inconsistencies. Additionally, cleanliness issues such as hair, lint and a burned bedspread were noted, pointing to areas that need improvement. Despite these minor drawbacks, the general sentiment towards the bedding experience at Eleganza Family Hotel - Free Parking remains positive.

Cleanliness

Eleganza Family Hotel - Free Parking consistently impresses with its cleanliness, as highlighted by numerous guests. The rooms and bathrooms are frequently noted for being particularly clean and tidy, contributing to a comfortable stay. Guests often describe the rooms as being very clean with dust wiped off and fresh towels and bedclothes provided. Despite the overall cleanliness, there are occasional mentions of the carpet being difficult to maintain and a specific incident of unclean sheets with hair found on them. However, the majority of the feedback emphasizes a high standard of cleanliness in both the rooms and common areas, making it a reliable choice for travelers looking for a spotless environment.

Staff

The staff at Eleganza Family Hotel - Free Parking have garnered significant praise for their friendliness and hospitality. Guests frequently highlight the politeness, attentiveness and accommodating nature of the team with numerous mentions of their courteous and helpful attitudes. The receptionists and waitresses are especially noted for their kind and considerate service, ensuring a warm and welcoming atmosphere. The hosts stand out for being flexible and responsive, enhancing the overall guest experience. Consistently described as friendly, polite and kind, the staff's exceptional attitude undoubtedly contributes to the enjoyment of staying at this hotel.

Parking

Eleganza Family Hotel - Free Parking offers excellent parking facilities for its guests, ensuring convenience and ease for those traveling by car. Guests have appreciated the availability of private parking with many noting the spacious and well-organized parking areas. The hotel provides plenty of parking space, making it easy to find a spot close to the rooms. Additionally, the courtyard parking adds an extra layer of convenience. For those arriving late, the 24/7 check-in service ensures there are no hassles. Most importantly, the parking is free of charge, which has been a significant plus for guests. Overall, Eleganza Family Hotel - Free Parking excels in offering hassle-free and plentiful parking options, making it a great choice for travelers who prioritize easy and accessible parking.

No, Eleganza Family Hotel - Free Parking doesn't have any pool.

No, a spa isn't available at Eleganza Family Hotel - Free Parking.

No, Eleganza Family Hotel - Free Parking doesn't allow dogs.

Yes, parking facilities are available at Eleganza Family Hotel - Free Parking.

No, Eleganza Family Hotel - Free Parking doesn't have a gym.

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