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Hotel Astra

Sofia , 108, Besarabia Str (Show on Map)

7.3

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Astra is positively regarded for its strategic location, particularly valued by travelers needing quick access to the airport. Nestled in a quiet neighborhood approximately 10 minutes from the airport, it caters ideally to short business trips and transit stays. Despite not being centrally located, the hotel is well-connected to the city center through various public transportation options. Additionally, it offers ample, secure parking which is a strong advantage for guests traveling by car.

The hotel's rooms receive frequent praise for being clean and spacious. Guests appreciate the basic yet adequate amenities and comfortable new furniture in some rooms. While there are mentions of outdated furnishings and minor maintenance issues, the overall sentiment is positive, emphasizing the tranquil environment suitable for restful stays.

The staff at Hotel Astra are notably friendly and helpful, consistently contributing to a pleasant guest experience. The front desk and reception staff are particularly commendable for their responsiveness, professionalism and ability to communicate effectively in English. These attributes enhance the overall satisfaction, ensuring guests feel well cared for during their visit.

Wi-Fi services at Hotel Astra are generally reliable with most visitors reporting satisfactory experiences. The connection is described as strong and consistent, facilitating the needs of travelers who require dependable internet access.

An inclusive breakfast is provided, though it’s commonly seen as modest and basic, sufficient for a quick meal but lacking in variety. Dinner options at the hotel can be limited with the restaurant often closed in the evenings and during holidays. Food quality has mixed reviews and some guests find the lack of nearby dining alternatives inconvenient.

Notable for its accessibility, Hotel Astra caters well to guests with disabilities. The location is lauded for excellent connections to public transportation and the automated entry system adds to the convenience. Secure parking adds further appeal, ensuring a safe and hassle-free experience for those traveling by car.

Overall, Hotel Astra stands out as a pragmatic choice for travelers, especially business-oriented guests and those needing proximity to the airport. Its clean, spacious rooms, excellent staff service, secure parking and reliable Wi-Fi overshadow minor drawbacks, making it a favored stopover or short-stay destination.
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Cheap Hotel

Hotel Astra is a budget hotel providing essential amenities. Its location offers good access to local transport links, making it easier to explore Sofia without spending too much on transport.

Accessible Hotel

This hotel is tagged as being suitable for disabled access. It is a practical option for budget-conscious travelers.

3-Star Hotel

Situated on Besarabia Str., this hotel provides a convenient location with easy access to transportation and local attractions. It offers comfortable accommodations and essential amenities, making it a practical choice for visitors. Guests appreciate its value for money.

Business Hotel

Hotel with Parking

Room Types

About Hotel Astra

License: СФ-94Ч-5Я6-В1

Guest Reviews

7.3

Good

Location

Hotel Astra offers a convenient location primarily for travelers needing quick access to the airport. Nestled in a relatively quiet neighborhood, the hotel is favored for its proximity, just a short 10-minute journey from the airport, making it ideal for those looking to relax after a flight or needing an overnight stay before catching another.

The hotel is well-connected to the city center via bus line number 1, though the central attractions of Sofia are farther with the location being about 10 km away from the heart of the city. Despite this, public transportation options such as the trolley bus and metro line are accessible with a short walk, easing commute concerns.

Parking is another strong point of the location, offering convenience for guests traveling by car. The area surrounding the hotel is described as industrial, giving it a somewhat isolated feel. Although the location is not central and can be a bit difficult to navigate, it compensates with tranquility and suitability for short business stops or transit stays, making it a pragmatic choice for airport-related travel needs.

In terms of neighborhood amenities, the nearby Decathlon adds a touch of convenience for last-minute shopping. While some guests find it a bit out of the way and in the middle of nowhere, others appreciate the quiet and undisturbed environment for a restful stay.

Breakfast

Hotel Astra offers an inclusive breakfast that is modest and often described as basic or simple. Guests report that while the breakfast is generally filling, the options are limited and lack variety, consisting of items such as toast, small portions of cheese, processed meats and sometimes a croissant with water. The quality is mixed with some finding it adequate and others criticizing it as poor or very basic. The breakfast is often served on a tray, sometimes cold and includes elements like eggs, cheese and salami.

Despite some reviews mentioning a delicious and fresh breakfast, many guests express disappointment with the minimal portions and the repetitive nature of the offerings. The experience is further diminished for some by cold or pre-cooked food and the use of disposable items. Service can be lackluster with some staff described as grumpy or unaccommodating. Breakfast options are particularly limited on special days, such as New Year’s Eve, adding to the overall impression that the hotel’s breakfast service could be significantly improved.

In summary, Hotel Astra's breakfast is included but tends to be underwhelming with limited, basic selections and inconsistent quality. While it may be sufficient for a quick meal, travelers seeking a more substantial and varied breakfast experience might find it lacking.

Dinner

When planning a stay at Hotel Astra, it's important to note that dining options at the hotel can be quite limited. Unfortunately, the hotel's restaurant is often closed in the evenings and during holidays, including Christmas and New Year's Eve. This closure leaves guests with very few dining alternatives within walking distance, as there are no nearby shops or restaurants. Some guests found this to be inconvenient, especially since the availability of coffee in the evenings is also impacted.

For those still in need of a meal, food can be ordered on request. However, the quality of the dinner served has received mixed reviews with some describing it as okay while others expressed disappointment.

Additionally, the behavior of the restaurant staff has not always met guests' expectations with some citing rudeness and dissatisfaction with the overall dining experience. Therefore, it may be advisable for guests to explore other food options in the area or plan ahead for their dining needs while staying at Hotel Astra.

Rooms

Hotel Astra offers a straightforward yet comfortable lodging experience with many of its rooms receiving positive remarks for their cleanliness and spaciousness. Guests often mention that the rooms and bathrooms are clean, creating a pleasant atmosphere. The rooms are described as basic but adequate with everything being simple and correct.

The hotel is praised for its spacious, clean rooms and the overall comfort provided. Some rooms come with comfortable, new furniture and elegant decor. Despite the generally positive comments on cleanliness and space, there are mentions of outdated furnishings and equipment in the rooms. While some rooms have been renovated with nice mattresses, other rooms are noted to be starting to show signs of wear and tear.

However, not all feedback is positive. Certain reviews highlight issues such as mold in the bathrooms, dirty rooms and unpleasant odors like cigarette smoke and stinky bedding. Some guests also experienced poor maintenance with equipment and amenities either outdated or neglected. Additionally, there are mentions of specific cleanliness lapses, such as ants in the bed and poorly maintained minibars.

While some rooms were found to be comfortable and well-maintained, others fell short due to being cold, not well cleaned or not ready upon arrival. Despite the mixed reviews, the hotel's spacious and clean rooms, when in good condition, appear to meet guests' basic needs effectively.

Beds

At Hotel Astra, the reviews show a mixed experience regarding the beds. Many guests found the beds to be comfortable with several noting that the mattresses were nice and provided a good night's sleep. However, there is a significant number of reviews mentioning that the mattresses were too soft or old and deformed, leading to discomfort during the stay. Cleanliness of the beds was generally praised, but there were some concerning reports about poorly maintained bedding and the presence of dust mites or bed bugs. While the hotel did receive applause for excellent and comfy beds from many visitors, there were also various comments about beds not being made properly and issues with stains. Overall, while numerous guests have enjoyed the comfort of their beds at Hotel Astra, there are definite areas needing improvement, particularly in mattress upkeep and cleanliness.

Cleanliness

Guests' feedback on the cleanliness of Hotel Astra presents a mixed picture. Many reviewers appreciated the overall cleanliness, frequently mentioning clean rooms and bathrooms. The meticulous upkeep of facilities, resulting in a well-maintained and tidy environment, stood out for numerous visitors. Phrases like impeccable cleanliness and very clean were used repeatedly, pointing towards high standards of hygiene in many parts of the hotel. Positive notes also highlighted clean bathrooms and thoughtfully provided toiletries.

However, there were significant concerns noted by others. There were instances of stained bedding, mold in bathrooms and dirty walls, suggesting inconsistencies in the cleaning regimen. Some guests encountered ants and bugs in the beds, which severely affected their experience. A few disgruntled reviewers pointed out a lack of consistent room cleaning with some reporting that their rooms weren't cleaned during the entire stay.

Overall, while Hotel Astra seems to maintain a high standard of cleanliness in numerous areas, there appear to be lapses that affect certain guests' experiences significantly.

Staff

Hotel Astra has garnered considerable praise for its staff, known for their friendliness and willingness to assist guests. Visitors frequently emphasize the helpfulness of the front desk and reception staff, who are responsive, accommodating and often go out of their way to help with directions, taxi arrangements and even ordering food. Early check-ins have also been managed efficiently, showing a high level of service readiness.

There is commendation for the polite and professional demeanor maintained by the staff with several noting their ability to communicate effectively in English, enhancing the convenience for international visitors. Specific mentions include the night administrators and managers who maintain a welcoming atmosphere, contributing to a well-rounded guest experience.

However, there are occasional reports of indifference and unprofessional behavior, particularly amongst some reception staff and cleaning personnel, which contrasts with the otherwise positive feedback. Despite these isolated incidents, the general consensus remains that Hotel Astra's staff are superb with many guests highlighting the extraordinary friendliness and helpful attitude that made their stay pleasant and memorable.

Wi-Fi

Hotel Astra offers a generally positive experience with its Wi-Fi services. Many guests have reported good Wi-Fi with comments such as excellent, fine and great frequently appearing in reviews. Several guests also specifically noted a reliable internet connection, describing it as being available and not bad. While there were a few mentions of the Wi-Fi being slow or not good in some instances, the overall sentiment leans towards a satisfactory experience with the hotel's internet provision. Travelers looking for dependable internet access may find Hotel Astra to be a suitable option. However, attention to occasional inconsistencies might be warranted.

Parking

Hotel Astra provides a convenient and secure parking experience for its guests. Parking at the hotel is free, plentiful and located within a private yard or directly in front of the hotel, ensuring easy access for those arriving by car. The availability of parking spaces is consistently noted with many guests mentioning that the parking lot is secure, often citing the presence of surveillance cameras and the overall safety of the area.

Comfortable parking is a common theme and guests appreciate that the establishment offers a secure car park with plenty of spaces available. Whether it’s private or within the hotel’s premises, the parking facilities at Hotel Astra seem to meet the needs of travelers who value safe and hassle-free vehicle accommodations.

Business

Hotel Astra emerges as a leading choice for business travelers, particularly those seeking convenience and efficiency. The hotel's proximity to the business center is highly appreciated, offering professionals easy access to essential services and meetings. Many guests describe it as ideal and great for business stopovers, highlighting its suitability for short business-related stays. The hotel's facilities clearly cater well to business needs, labeling it as a good business hotel. Those stopping by for quick business trips find it especially convenient, making it a preferred spot for efficient, hassle-free business travel.

Accessible

The Hotel Astra has received ample praise for its accessibility, especially for guests with disabilities. Reviews consistently highlight the hotel's convenient location and excellent connections to public transport, making it easy to reach both the metro and other forms of transportation. The entry system also stands out, as it is electronic and automated, providing a seamless way for guests to enter the premises with an electric card. Additionally, the secured parking facilities add an extra layer of convenience and safety for those traveling by car. Overall, the hotel's accessibility features have been well-received and positively noted by numerous guests.

No, Hotel Astra doesn't have any pool.

No, a spa isn't available at Hotel Astra.

No, Hotel Astra doesn't allow dogs.

Yes, parking facilities are available at Hotel Astra.

No, Hotel Astra doesn't have a gym.

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