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Summary of reviewsHotel Consul garners considerable praise from its guests, particularly for its strategic location and exceptional staff. Nestled just 7 minutes from Sofia Airport and 25 minutes from the city center, it is a convenient choice for travelers needing quick airport access while also allowing reasonable city commuting. The hotel's proximity to the airport and tram services earns it high marks as a value-for-money option, complemented by the hospitality of its sweet and helpful staff.
Guests frequently commend the hotel for its spacious and comfortable rooms, ideal for short stays. The large rooms and comfortable beds are highlighted as good value for the price, equipped with necessary amenities for a convenient stay. While some reviews point to issues like outdated furniture and occasional cleanliness lapses, the general consensus remains that the rooms meet the needs of travelers seeking space and comfort at reasonable rates.
Cleanliness is another aspect where Hotel Consul receives mixed reviews. Many guests celebrate the hotel's cleanliness with mentions of tidiness and well-maintained rooms. Nonetheless, some visitors have noted drawbacks, such as persistent smoke odors and certain hygiene lapses that warrant improvement. Despite these issues, instances of daily cleaning service and well-prepared rooms upon arrival are often positively mentioned.
The staff at Hotel Consul consistently receives high commendation for their friendliness and helpfulness. Guests appreciate the warm greetings, cheerful service and responsiveness of the staff, including the doorman and receptionists. The staff's diligent, polite and professional demeanor contributes significantly to a welcoming and pleasant stay experience.
The hotel's breakfast offerings, while appreciated by those who experienced it, exhibit inconsistencies. Some guests enjoy the simple yet sufficient breakfast, while others report its unavailability despite being advertised. Despite these mixed reviews, the overall dining experience and the courteous service remain positively received.
In summary, Hotel Consul stands out for its convenient location, spacious rooms and exceptional staff, making it a great choice for travelers requiring easy access to Sofia Airport and the city. While there are areas for improvement in cleanliness and breakfast consistency, the hotel's value-for-money proposition and friendly service make it a favored option for many visitors. Show more
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Categories
Cheap Hotel
Hotel Consul provides basic amenities at a lower price point. Its central location allows for easy access to many of Sofia's attractions. It offers a balance of affordability and convenience.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Small Hotel
3-Star Hotel
Room Types
Junior SuiteThis room features a double bed, cable TV, a mini bar and a private bathroom with bathtub and a hairdryer.
Budget Double RoomThe double room features parquet floors, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a wardrobe, an electric kettle, a dressing room, a flat-screen TV with cable channels, as well as mountain views. The unit has 1 bed.
About Hotel Consul
License: 720917
Guest Reviews
Location
Hotel Consul's location receives consistent praise for its convenience, especially for travelers needing quick access to Sofia Airport. Guests frequently highlight the hotel's strategic position, making it an excellent choice for early flights and efficient airport transfers. Positioned just 7 minutes from the airport and 25 minutes from the city center, it balances proximity to the airport with reasonable access to central Sofia. Reviewers also appreciate the added convenience of nearby tram services for city commuting. Overall, guests find Hotel Consul an excellent, value-for-money option with sweet and helpful staff and promised room standards.
Breakfast
Hotel Consul consistently receives praise for its cleanliness, prime location and courteous staff. Guests often highlight the quality and value of the food offered. However, there is significant inconsistency regarding the availability of breakfast. While some visitors note that the included breakfast is simple yet sufficient, others report that no breakfast was offered, despite it being advertised and included in their booking. For those who did enjoy breakfast, it seemed to be a highlight of their stay, suggesting that when available, it meets positive expectations. Despite these mixed reviews, the hotel’s overall dining experience remains appreciated by guests.
Rooms
Hotel Consul offers rooms that are consistently praised for their spaciousness and comfort, making them ideal for short stays. Guests frequently highlight the large size of the rooms and comfortable beds, noting that they provide good value for the price. Rooms are equipped with necessary amenities, ensuring a level of convenience for travelers. Cleanliness is often mentioned positively with many guests noting that the rooms are very clean.
However, not all feedback is glowing. Some reviews point out issues such as outdated furniture, broken amenities and a lack of cleanliness in certain cases. Additionally, there are mentions of unpleasant odors and gloomy room atmospheres that detract from the overall experience. Despite these occasional negative remarks, the general consensus leans towards the rooms being satisfactory, particularly for those looking for spacious accommodations at a reasonable price.
Cleanliness
Hotel Consul has received a variety of feedback regarding its cleanliness. Many guests have praised the hotel for being exceptionally clean with rooms that are tidy and well-maintained. Visitors often mentioned the hotel's spacious rooms and clean beds, appreciating the daily cleaning service which ensures that rooms are well prepared upon arrival.
Despite these positive remarks, some reviews highlighted significant issues concerning cleanliness. A number of guests noticed persistent smoke odors throughout the hotel and found numerous cleanliness lapses, especially in the bathrooms. Instances of sticky stains, dust and dirty bed linens were noted, pointing to a need for improved hygiene standards.
The discrepancy between the reviews suggests that while some visitors had a pleasant and clean stay, there are areas that the hotel management needs to address to ensure a consistently clean experience for all guests. The presence of friendly doormen and a well-equipped room for short stays were additional positive aspects noted. Overall, maintaining higher cleanliness standards could significantly enhance the guest experience at Hotel Consul.
Staff
The staff at Hotel Consul receives high praise from guests for their helpfulness and friendliness. Visitors consistently highlight the warm and friendly greetings from the doorman, as well as the quick and cheerful service. The receptionists and porters are noted for their politeness and responsiveness, ensuring that guests feel welcome and well taken care of, irrespective of the time of check-in.
Guests appreciate the consistently pleasant demeanor of the team, which extends from the reception desk to the guard who even made coffee for early risers. The staff is described as diligent, professional and always polite with many reviewers specifically mentioning the amazing and very friendly nature of the personnel.
However, there are occasional critiques, such as the presence of smoking staff members in the restaurant and a lack of enthusiasm from certain staff members. Despite these minor issues, the overarching sentiment reflects a positive, welcoming and helpful staff that enhances the overall experience at Hotel Consul.
No, Hotel Consul doesn't have any pool.
No, a spa isn't available at Hotel Consul.
No, Hotel Consul doesn't allow dogs.
Yes, parking facilities are available at Hotel Consul.