Hotel Gorna Banya

Sofia 42.67762200, 23.23746300 , Ural 2 (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Gorna Banya, located on the outskirts of Sofia, offers a peaceful retreat with clean air and beautiful views of the mountains and surrounding nature. The serene location is complemented by excellent transportation links, including proximity to the Gorna Banya metro station and frequent bus services, enabling guests to reach Sofia’s city center within 20-40 minutes. The area's amenities, such as supermarkets, cafes, pharmacies and the nearby Gorna Banya water springs, add to the hotel's convenience, making it an ideal spot for those looking to explore Sofia while enjoying a tranquil stay.

The hotel's on-site restaurant receives high praise for its excellent cuisine, featuring both traditional Bulgarian dishes and more familiar options like pizza and pasta. Guests appreciated the delicious food, generous portions and reasonable prices, which together create a pleasant dining experience. The restaurant's friendly staff and convenient location within the hotel enhance the overall dining experience.

Rooms at Hotel Gorna Banya offer a mix of spaciousness and comfort with many guests enjoying stunning mountain views from large windows or balconies. Recent renovations have improved the modernity and comfort of some rooms, which come equipped with air conditioning, refrigerators and other amenities. However, room experiences can vary with some guests noting issues like outdated decor, inconsistent cleanliness and noise disruptions.

Cleanliness in the hotel is generally positive with many guests noting tidy and well-maintained rooms and common areas. However, occasional issues like strong cleaning agent odors, minor cleanliness problems and the hotel's older structure hint at the need for some improvements in upkeep.

Staff interactions at Hotel Gorna Banya are largely favorable with guests commending the friendliness and helpfulness of the team, particularly at reception. The staff's proficiency in English and 24/7 availability are highlighted, though some guests encountered unhelpful or impolite service.

Families find Hotel Gorna Banya welcoming, enjoying the relaxed and clean environment. Free baby cribs and pet-friendly policies are notable perks, adding to the family-friendly atmosphere. Though logistical issues like room arrangements sometimes arise, the hotel’s atmosphere and amenities generally cater well to families.

Free Wi-Fi is available and while many guests found it satisfactory, some experienced connection problems and weak signals. The hotel's beds receive mixed reviews; many find them extremely comfortable, though others feel they are too hard or unsatisfactory for longer stays.

Offering a reasonable price point and basic, clean amenities, Hotel Gorna Banya is a fitting choice for budget-conscious travelers. It's described as exceeding typical three-star expectations by some guests. The hotel also serves business travelers well, providing a quiet environment, 24-hour reception and good breakfast options, making it ideal for short business trips.

In summary, Hotel Gorna Banya offers a blend of tranquility, convenience and affordability with its attractive location, commendable restaurant and friendly service. While room quality and cleanliness are inconsistent, the hotel remains a solid choice for families, business travelers and budget-conscious guests seeking a peaceful stay near Sofia.
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Cheap Hotel
Hotel Gorna Banya provides affordable accommodation. Its location in Gorna Banya offers a quieter environment. The hotel is a budget-friendly choice with essential amenities.

3-Star Hotel
Located on Ural 2, this hotel offers comfortable accommodations and essential amenities. Its location provides convenient access to transportation and local attractions. Guests appreciate the clean rooms and helpful staff.

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Accessible Hotel

Room Types
Deluxe Single Room This room has a working desk.

Deluxe Twin Room This room has a working desk.

Deluxe Triple Room This room has a seating area.

Deluxe Apartment with view to the city Spacious room with a work desk and a seating area.

Deluxe Superior Suite with Balcony and mountain view Large room with a seating area and disability access. This room can accommodate 3 people.

Deluxe Apartment with Balcony The air-conditioned apartment has 1 bedroom and 1 bathroom with a bath and a hairdryer. Boasting a balcony with mountain views, this apartment also features a seating area and a flat-screen TV with cable channels. The unit has 2 beds.

Deluxe Double Room with Balcony and mountain view This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 1 bed.

Deluxe Twin Room with Balcony and mountain view This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.

Economy Single Room Offering free toiletries, this single room includes a private bathroom with a shower. The single room offers a flat-screen TV, a wardrobe, a carpeted floor, heating as well as city views. The unit offers 1 bed.

Economy Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower. The twin room features a wardrobe, a carpeted floor, heating, a flat-screen TV, as well as city views. The unit has 2 beds.

Economy Double Room The double room provides a wardrobe, a carpeted floor, a balcony with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Guest Reviews
7.3
Good
Location
Hotel Gorna Banya boasts an enviable location on the outskirts of Sofia, providing a peaceful retreat with clean air and beautiful views of the mountains and surrounding nature. Nestled in a quiet area, the hotel remains conveniently accessible with excellent transportation links to the city. Just a 10-minute walk from the Gorna Banya metro station and near a bus stop with frequent service, visitors can easily reach Sofia’s city center within 20-40 minutes.

The proximity to the Gorna Banya water springs and a nearby park adds to the allure, making it an ideal spot for relaxing evening walks. Supermarkets, shops, cafes and pharmacies are within easy reach, catering to all immediate needs. The hotel is also close to the ring road, facilitating travel through Sofia and beyond and is just a short drive from local hospitals.

Overall, Hotel Gorna Banya offers a convenient and tranquil base for exploring Sofia with plentiful amenities and excellent transport connections ensuring guests have a comfortable and enjoyable stay.

Breakfast
Hotel Gorna Banya receives mixed reviews for its breakfast offerings. On a positive note, guests frequently describe the breakfast as modest yet high-quality, filling and nutritious. Several reviews credit the delicious taste and sufficient portions with mentions of kind and helpful service from the breakfast staff.

However, there are also criticisms. Some guests mentioned cold and unappetizing food, including cold eggs and prepared meals served directly from the fridge. Others found the breakfast to be overpriced for what it included with a limited selection and described the food quality as low with some items emitting bad smells. Additionally, a handful of reviewers highlighted that breakfast wasn't available despite being advertised and others mentioned logistical issues like having to sign up for breakfast in advance or the restaurant being closed during breakfast hours. These points suggest that while some guests had a satisfactory experience, improvements in consistency and variety could enhance the overall breakfast offering at the hotel.

Dinner
Hotel Gorna Banya boasts a commendable dining experience, characterized by its on-site restaurant featuring excellent cuisine and friendly staff. The food receives high praise for its taste and the use of quality Bulgarian products with many guests noting the delicious nature of the dishes served. The portions are generous and the prices are quite reasonable, making dining here an affordable option.

The restaurant, conveniently located on the first floor, offers a variety of options including traditional Bulgarian fare as well as easy-going choices like pizza and pasta. The tasteful cuisine and the very good food make dining at the hotel a pleasant part of the stay. Many guests appreciated the added convenience of having both a restaurant and a good market nearby, enhancing the overall experience.

Overall, the restaurant at Hotel Gorna Banya is well-regarded among guests for its quality meals, affordability and the welcoming atmosphere created by the staff.

Rooms
Hotel Gorna Banya offers a mixed experience when it comes to its rooms. On the positive side, many guests appreciated the spaciousness and comfort of the rooms, often highlighting the beautiful views of the mountains and the city from the large, airy windows. The rooms are generally clean and cozy, some even featuring balconies that provide a serene spot to enjoy the scenery. Recent renovations have left some rooms looking updated and modern, making them a pleasant place to stay. Essential amenities such as air conditioning, refrigerators and hairdryers are available in certain rooms, adding to the comfort of the guests' stay.

However, the hotel isn't without its flaws. Several comments reveal that room sizes vary significantly with some being too small and cramped for comfort. The decor and facilities in some rooms appear outdated with old carpets and beds and a lack of basic items like kettles, toiletries and even refrigerators in some cases. Cleanliness is another area of concern, as a number of reports mention dirty bathrooms, unpleasant smells and even the presence of cockroaches. Noise can also be an issue for rooms located near the elevator.

In summary, Hotel Gorna Banya excels in providing spacious and comfortable accommodations with stunning views for those lucky enough to stay in the better-maintained rooms. However, inconsistencies in room quality and cleanliness can make the experience hit-or-miss. The hotel's peaceful location offers an added bonus for travelers looking for a quiet retreat.

Beds
At Hotel Gorna Banya, guests can expect a mixed experience when it comes to the beds. Many guests praised the comfort of the beds, noting that they were among the most comfortable they had ever used. Several reviews also mention new beds and pillows, which were clean and in good condition, contributing to a restful night with everyone sleeping like children.

However, comfort seems to be subjective as some guests found the mattresses extremely hard, comparing them to a board with a bit of foam. There were also comments on the pillows with some guests finding them too high or small and uncomfortable, which detracted from their overall comfort.

For a short stay of just one night, some guests found the beds acceptable, though not ideal for longer periods due to the firmness. Additionally, there were a few logistical issues mentioned, such as beds not being prepared on arrival and instances of two single beds being pushed together to form a double, impacting sleep quality.

Overall, while the beds at Hotel Gorna Banya garner praise for their comfort from many, there are notable concerns about the hardness of the mattresses and the size and comfort of the pillows that may affect some visitors' sleep experiences.

Cleanliness
Hotel Gorna Banya offers a generally positive experience when it comes to cleanliness, although there are a few areas that could use improvement. Guests frequently highlight the clean and comfortable rooms, noting that they are well-maintained and tidy. The hotel's cleanliness extends to common areas with a high focus on sanitation and hygiene. Many guests appreciate the renovated interiors and spacious rooms which add to the overall pleasant environment.

However, the smaller size of some rooms and the strong scent of cleaning agents or air fresheners can detract from the experience. There are also a few mentions of cleanliness issues such as hair on carpets or beds and even cockroaches, which point to inconsistency in upkeep. The hotel's older structure shows in some areas, though it manages to stay clean and functional for the most part.

Moreover, the air quality within the hotel and rooms is frequently praised, making it a comfortable stay for guests who prioritize fresh and clean environments. While the cleanliness can sometimes fall short, especially in older and poorly maintained areas, the overall accommodation strikes a balance of being clean, renovated and cozy.

Staff
The staff at Hotel Gorna Banya received mixed reviews from guests with many highlighting positive experiences while others noted areas for improvement. On the bright side, numerous guests appreciated the friendliness, politeness and helpfulness of the staff, describing them as very good and accommodating. The reception staff were particularly commended for speaking English well, being available 24/7 and assisting with late check-ins, which many found very helpful. The waiter and cafeteria girl were singled out for their friendly attitudes and excellent service.

However, several guests encountered issues with certain staff members. There were notable mentions of unhelpful and impolite receptionists with specific complaints about rudeness and a lack of English proficiency among some team members. Instances of staff refusing to assist with damaged cars and not inquiring about breakfast in advance added to the negative feedback. Despite these concerns, many guests still found the overall experience to be good, especially praising the hotel’s value for money and the excellent panorama combined with polite service.

Wi-Fi
Hotel Gorna Banya offers free Wi-Fi, which many guests found to be of good standard and working perfectly fine. However, some visitors faced challenges, noting that the Wi-Fi connection was sometimes difficult to establish and not reliably functioning. Instances of weak signals and the absence of a saved or provided password were also mentioned. While the internet experience may vary, several guests did have a positive connection during their stay.

Family
Hotel Gorna Banya offers a welcoming and family-friendly environment with staff that are particularly accommodating for families, making it a relaxing and clean place to stay. The hotel provides baby cribs for free and the private rooms are suitable for family stays, ensuring comfort for everyone. Though there are no specific family rooms, the structure and atmosphere are friendly enough to suit families and school groups. Additionally, the hotel is animal-friendly, allowing pets in the rooms and guests have noted that staff even brought their own puppies into the restaurant, adding to the warm and friendly vibe. Overall, while there may be some logistical hiccups, like room arrangements not meeting pre-arrival expectations without an extra cost, the family-centric amenities and attentive, friendly staff make Hotel Gorna Banya a solid choice for families looking for a pleasant stay.

3 Star
Hotel Gorna Banya offers a reasonable price for travelers seeking clean, basic amenities and a friendly staff. While the hotel has a sanatorium-like feel and some may find it outdated, others feel it exceeds typical three-star expectations, even likening it to a four-star experience. The hotel provides a normal breakfast and remains an excellent option for budget-conscious guests. However, there are areas for improvement, such as the use of eco-friendly cleaning products and ensuring a fresher atmosphere in the rooms. Overall, it delivers on value for the price.

Business
Hotel Gorna Banya stands out as an excellent choice for business travelers. Its 24-hour reception ensures convenience for guests arriving at any hour, while the good breakfast provides a solid start to the day. The hotel is described as quiet and appropriate, creating a business-friendly environment that supports productivity and relaxation. Clean and comfortable rooms further enhance the stay, making it ideal for 1-2 nights during business trips. Overall, Hotel Gorna Banya seems to be a suitable and reliable option for those traveling for work.


No, Hotel Gorna Banya doesn't have any pool.

No, a spa isn't available at Hotel Gorna Banya.

No, Hotel Gorna Banya doesn't allow dogs.

No, parking facilities aren't available at Hotel Gorna Banya.

No, Hotel Gorna Banya doesn't have a gym.

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