Park Hotel Moskva
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Summary of reviewsPark Hotel Moskva in Sofia enjoys an excellent location, praised for its convenient accessibility and serene surroundings. Located near a metro station, travelers find it easy to navigate between the airport and downtown areas, as well as to explore nearby attractions like Borisova Gradina park. The hotel's proximity to amenities, including restaurants and a supermarket, enhances the overall convenience.
Guests have mixed feelings about the hotel's breakfast, which some describe as varied and tasty, featuring options from Bulgarian to English styles. However, there are areas in need of improvement, such as replenishing items more consistently and addressing the quality of certain offerings. The hotel's dinner options, particularly at the panoramic restaurant on the 19th floor, are generally lauded for their atmosphere and delicious dishes, despite occasional issues with availability and service hours.
Room experiences at Park Hotel Moskva vary, but the spaciousness and cleanliness are frequently highlighted. Many guests appreciated the modern furnishings, comfortable beds and stunning views of the park and city. However, some reported issues with outdated interiors and a few maintenance shortcomings. Cleanliness across the hotel is consistently praised with regular room servicing contributing to a welcoming environment.
Staff at the hotel receive generally positive feedback for their friendliness and professionalism, although there are occasional reports of less satisfactory interactions. The hotel's WiFi is mostly reliable with excellent connectivity noted in common areas, though some guests experienced patchier connections in their rooms.
Parking at the hotel is secure and convenient with a large, private, 24-hour monitored lot available, albeit with a fee. The beds receive mixed reviews; while many find them comfortable and conducive to a good night's sleep, others note discomfort with the mattresses and pillows.
Park Hotel Moskva lives up to its three-star status, offering a pleasant stay with solid amenities. Pet owners will find the hotel particularly accommodating, as special pet-friendly rooms are available, complete with complementary treats and bowls and pets are even welcome in the restaurant.
Overall, Park Hotel Moskva is appreciated for its strategic location, cleanliness and welcoming staff, providing a satisfactory experience for both short stays and more extended visits.
Categories
Guests have mixed feelings about the hotel's breakfast, which some describe as varied and tasty, featuring options from Bulgarian to English styles. However, there are areas in need of improvement, such as replenishing items more consistently and addressing the quality of certain offerings. The hotel's dinner options, particularly at the panoramic restaurant on the 19th floor, are generally lauded for their atmosphere and delicious dishes, despite occasional issues with availability and service hours.
Room experiences at Park Hotel Moskva vary, but the spaciousness and cleanliness are frequently highlighted. Many guests appreciated the modern furnishings, comfortable beds and stunning views of the park and city. However, some reported issues with outdated interiors and a few maintenance shortcomings. Cleanliness across the hotel is consistently praised with regular room servicing contributing to a welcoming environment.
Staff at the hotel receive generally positive feedback for their friendliness and professionalism, although there are occasional reports of less satisfactory interactions. The hotel's WiFi is mostly reliable with excellent connectivity noted in common areas, though some guests experienced patchier connections in their rooms.
Parking at the hotel is secure and convenient with a large, private, 24-hour monitored lot available, albeit with a fee. The beds receive mixed reviews; while many find them comfortable and conducive to a good night's sleep, others note discomfort with the mattresses and pillows.
Park Hotel Moskva lives up to its three-star status, offering a pleasant stay with solid amenities. Pet owners will find the hotel particularly accommodating, as special pet-friendly rooms are available, complete with complementary treats and bowls and pets are even welcome in the restaurant.
Overall, Park Hotel Moskva is appreciated for its strategic location, cleanliness and welcoming staff, providing a satisfactory experience for both short stays and more extended visits.
Dog Friendly Hotel
This hotel is pet-friendly and allows dogs in designated rooms, offering a convenient stay in Sofia. Please note that pets cannot be left unattended in the room.
Accessible Hotel
The hotel offers accommodations suitable for disabled persons, persons with reduced mobility and disabled people. Sofia hotels and apartments offer easy access for wheelchairs, correct access to common spaces, wheelchair accessible rooms and bathrooms.
3-Star Hotel
This hotel is known for its spacious rooms and park views. It offers a comfortable stay with essential amenities, suitable for both leisure and business travelers.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
About Park Hotel Moskva
License: СФ-94Е-1Ц6-В1
Guest Reviews
Location
Surrounded by a beautiful, lush park, the hotel offers stunning views of the greenery, enhancing the serene atmosphere. It’s an excellent location for those looking to enjoy tranquility while being close to the city center. Nearby amenities include a supermarket, restaurant and even a grill restaurant called Happy, adding to the convenience of the stay.
Guests appreciate the hotel's strategic location, allowing easy access to various parts of Sofia, including a quick metro ride to the city center and a direct route to Borovets for further travel. The proximity to Borisova Gradina park and the quiet diplomatic district ensures a peaceful environment.
Moreover, the hotel's position is advantageous for attendees of sporting events or exhibitions and its classic 1970s architectural style offers a unique aesthetic appeal. Overall, Park Hotel Moskva provides a well-rounded location for both relaxation and accessibility with excellent views and green surroundings contributing to a pleasant stay.
Breakfast
However, there are several areas for improvement. Guests have criticized the breakfast for being poor, scanty and mediocre with frequent issues such as running out of items well before the end of breakfast time and not replenishing them. Complaints about the use of disposable tableware, lack of fresh fruit and juices, tasteless items and sometimes dirty conditions were also frequent. Some guests felt that the breakfast was disappointing and not up to the mark, calling it the worst they’d experienced with a criminal or tragic quality. There were also mentions of the staff serving breakfast being unfriendly.
Overall, while some guests found the breakfast enjoyable and adequate, others pointed out significant shortcomings in quality, variety and service that need attention to meet broader guest expectations.
Dinner
However, some consistency issues are highlighted as well. At times, the panoramic restaurant was unexpectedly closed or reserved for private parties, leaving guests disappointed. Additionally, food service was often noted to end early with no options available past 10 PM.
Service quality appears inconsistent with some guests reporting poor or unfriendly interactions with staff, alongside occasional issues with food delivery. Despite this, there are positive remarks about a nearby grill restaurant called 'Happy' and other good dining options within short walking distances.
In essence, while the Park Hotel Moskva's top-floor restaurant offers a remarkable dining ambiance and tasty dishes when available, guests should be prepared for potential service hiccups and consider nearby alternatives if dining times are restrictive.
Rooms
However, some guests found the room interiors outdated and in need of renovation. Issues like drafty windows, outdated decorations and insufficient heating or air conditioning were noted. The photos of the rooms online did not always match the actual state of the rooms, leading to some disappointment. There were also mentions of a lack of basic amenities such as soap in the dispensers and inefficiencies in room service. Despite these drawbacks, the spacious, clean and comfortable rooms with beautiful views seemed to make up for the hotel's shortcomings for many visitors.
Overall, Park Hotel Moskva is deemed a reasonable choice for a short stay, particularly for those who prioritize space, cleanliness and great city views.
Beds
However, not all experiences were flawless. A notable number of guests reported issues with the beds, describing them as uncomfortable or sagging. The pillows also received criticism, being described as hard and in need of upgrading from firm to soft. While some guests found the beds perfect for a restful stay, others experienced discomfort during their nights at the hotel.
Overall, while 'Park Hotel Moskva' has garnered favorable comments regarding the comfort of its beds, there are still areas for improvement to ensure a consistently pleasant sleeping experience for all guests.
Cleanliness
Staff
However, some comments indicate inconsistency in service quality. A few guests experienced unmotivated, demotivated or indifferent staff, leading to frustrating interactions. Issues such as non-English speaking staff, lack of proper organization at the reception and time-consuming check-in processes were also mentioned. Additionally, certain negative experiences, including encounters with unhelpful or rude staff and the lack of alignment with the hotel’s historical charm, suggest room for improvement in staff training and morale.
Despite these occasional drawbacks, the general consensus portrays Park Hotel Moskva's staff as predominantly friendly, dedicated and capable of providing a pleasant guest experience.
Wi-Fi
Parking
Many find the parking area handy and well-placed, as it is directly in front of the hotel and easily accessible. While some guests were surprised by the parking fees, others appreciated the secure and spacious features of the lot. Overall, the parking at Park Hotel Moskva is described as safe, convenient and sufficient, catering well to the needs of various types of vehicles.
3 Star
Dog Friendly
No, Park Hotel Moskva doesn't have any pool.
No, a spa isn't available at Park Hotel Moskva.
Yes, Park Hotel Moskva welcomes dogs.
Yes, parking facilities are available at Park Hotel Moskva.
No, Park Hotel Moskva doesn't have a gym.
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