Hotel Austria by Pierre & Vacances
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Summary of reviewsHotel Austria by Pierre & Vacances presents a compelling choice for those seeking a ski-centric getaway, highlighted by its enviable location at the base of a majestic mountain. The hotel offers convenient access to renowned ski slopes like Grau Roig and Soldeu, making it a favorite among ski enthusiasts. Guests appreciate the stunning landscapes and tranquil surroundings, with efficient shuttle services ensuring connectivity despite the area’s remote feel.
The hotel’s breakfast receives positive feedback, praised for its varied and abundant buffet that caters to diverse tastes and dietary preferences. While some guests find the breakfast pricing on the higher side and face occasional shortages in supply, the quality and variety provided often meet expectations. Likewise, the dinner offerings receive commendation for their delicious menu and friendly service, despite some variability in service speed and drink pricing.
Rooms at Hotel Austria offer a mixed experience, often noted for their comfort, cleanliness, and scenic views of the ski slopes and mountains. However, comments about smaller room sizes, limited soundproofing, and outdated furnishings suggest areas for improvement. Cleanliness consistently receives high praise across all areas of the hotel, contributing to a restful and comfortable stay.
The hotel staff stands out for their exceptional hospitality, characterized by kindness, attentiveness, and helpfulness. Praise is frequently directed at individual staff members for going above and beyond, ensuring a welcoming and memorable experience for guests.
Overall, Hotel Austria by Pierre & Vacances combines a prime location, excellent service, and comfortable amenities, making it an appealing destination for a memorable skiing vacation. With some attention to room updates and dining service efficiency, it promises an even more satisfying guest experience.
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The hotel’s breakfast receives positive feedback, praised for its varied and abundant buffet that caters to diverse tastes and dietary preferences. While some guests find the breakfast pricing on the higher side and face occasional shortages in supply, the quality and variety provided often meet expectations. Likewise, the dinner offerings receive commendation for their delicious menu and friendly service, despite some variability in service speed and drink pricing.
Rooms at Hotel Austria offer a mixed experience, often noted for their comfort, cleanliness, and scenic views of the ski slopes and mountains. However, comments about smaller room sizes, limited soundproofing, and outdated furnishings suggest areas for improvement. Cleanliness consistently receives high praise across all areas of the hotel, contributing to a restful and comfortable stay.
The hotel staff stands out for their exceptional hospitality, characterized by kindness, attentiveness, and helpfulness. Praise is frequently directed at individual staff members for going above and beyond, ensuring a welcoming and memorable experience for guests.
Overall, Hotel Austria by Pierre & Vacances combines a prime location, excellent service, and comfortable amenities, making it an appealing destination for a memorable skiing vacation. With some attention to room updates and dining service efficiency, it promises an even more satisfying guest experience.
Hotel near Ski Resorts
This hotel is located close to the Soldeu gondola station and the bottom of the home pistes returning to the resort from the Grandvalira ski area. It offers good value and a convenient location for accessing the slopes.
3-Star Hotel
This hotel offers well-equipped rooms and is suitable for families and groups. The location provides easy access to nearby attractions and outdoor activities.
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Guest Reviews
Nestled at the base of a majestic mountain and in proximity to renowned ski slopes, Hotel Austria by Pierre & Vacances boasts a highly praised location that attracts ski enthusiasts. Guests appreciate its advantageous position, noting the quick and easy access to popular skiing areas like Grau Roig and Soldeu. The location offers stunning landscapes and breathtaking views, contributing to a perfect backdrop for a winter getaway. While the area provides ample opportunities for skiing, the calm and serene surroundings also promise tranquility and relaxation. Despite its remote feel, the hotel ensures connectivity with convenient shuttle services that make reaching the ski stations and parking facilities easy. Though some reviews mention that the immediate area lacks lively atmosphere, the superb setting and excellent location for skiing, coupled with well-maintained amenities and value for money, make this hotel an appealing choice for those seeking a ski-centric escape.
Hotel Austria by Pierre & Vacances has garnered a range of reviews for its breakfast offerings, with positive feedback highlighting the varied and abundant buffet style that many guests enjoy. Reviewers frequently describe the breakfast as good, delicious, and complete, noting its diverse selection and quality service. Guests appreciate the availability of healthy options, with the buffet featuring a mix of items that cater to different tastes and dietary preferences. Despite being considered expensive by some at €12, the breakfast is often praised for meeting expectations and delivering a satisfying start to the day.
However, not all feedback is entirely glowing. Some guests have noted occasional shortcomings, such as a lack of typical breakfast items and the buffet not always being timely in replenishing supplies, leading to certain items running out by 9 o'clock. A few reviews mention that the breakfast can be underwhelming for the price, with some expressing dissatisfaction with the variety offered.
Overall, while there are areas for improvement, the breakfast at Hotel Austria generally receives positive remarks for its variety and quality, successfully complementing the convenient location close to the slopes.
Hotel Austria by Pierre & Vacances offers an array of experiences when it comes to their dinner offerings. Guests are greeted with a buffet-style dinner that has received varied responses. Many patrons express satisfaction with the delightful meal options provided, describing the restaurant as very good and mentioning pleasantly surprised experiences with the half-board dinner. Recommendations highlight the half-board option, noting its delicious menu selections and good dinner underway for those who choose it.
Despite the positive notes, there are some critiques that surface in the reviews. Dinner service, while often enjoyable, has been described as slow at times, with some dishes falling short in quality. Additionally, some guests find the pricing of drinks to be on the expensive side, which adds to mixed feelings about the overall dining experience. Instances of reservation issues when the venue is crowded have also been highlighted, impacting the reliability of dining guarantees.
While the restaurant staff's professionalism occasionally garners criticism, the interaction remains amicable, with particular praise for the friendly demeanor of certain staff members. The dinner experience at Hotel Austria by Pierre & Vacances, thus, presents a mix of exceptional tastes amid variability in service quality and consistency.
Hotel Austria by Pierre & Vacances offers a mixed experience when it comes to its rooms, combining comfort with areas needing improvement. Guests highlight the comfortable beds and cozy rooms as a notable aspect, making for a warm and inviting retreat, especially in the winter months. Cleanliness is consistently praised, with several reviews emphasizing spotless and well-maintained environments. The friendly welcome and good value on-site restaurant further enhance the hospitality experience.
Those lucky enough to have views from their rooms often find them spectacular, especially those overlooking the ski slopes and mountains, offering a scenic backdrop to their stay. The kids' room, designated with three beds, received high marks for its size and views, providing a perfect setup for family accommodations.
Conversely, the hotel does face criticism for the room sizes, with many guests reporting that they are quite small and cramped. Rooms located on the 5th floor in the attic are noted to have sloping ceilings, adding to the feeling of limited space. Some rooms suffer from soundproofing issues, allowing late-night noise from the hallways to disturb sleep, coupled with occasional unpleasant odors.
While the comfort of the beds generally receives favorable comments, the furnishings and decor appear outdated to some guests. The lack of proper ventilation or windows in certain rooms adds to the feeling of constriction. Overall, while the hotel provides a cozy and clean environment with beautiful views for some, room size and noise issues present areas for improvement.
Hotel Austria by Pierre & Vacances offers a mixed experience when it comes to bedding. Many guests have found the beds to be very comfortable, with large mattresses that ensure a restful night's sleep. The comfortable and well-maintained bedding is often highlighted, contributing positively to guests' overall experience. However, feedback also includes reports of beds being soft, uneven, or having noticeable mattress springs, leading to some discomfort. A few guests have encountered broken bed parts, which can detract from an otherwise pleasant stay. Preferences for mattress firmness appear to vary, suggesting the importance of individual tastes in assessing bedding comfort. Overall, Hotel Austria provides comfortable bedding for the majority of its guests but could improve by addressing some specific issues noted in the reviews.
Hotel Austria by Pierre & Vacances consistently receives high praise for its cleanliness. Guests frequently comment on the very clean rooms and bathrooms, which contribute to a comfortable stay. Despite the rooms being on the smaller side, they are consistently described as clean and warm, ensuring a pleasant environment. The hotel's cleanliness extends beyond the rooms to include the restaurant and bar, maintaining a spotless standard throughout the premises. This meticulous attention to cleanliness, coupled with the comfort of the beds and overall tranquility, contributes to a restful experience for guests. While the infrastructure is generally well-maintained, some guests have noted that certain furnishings, such as mattresses, may require an update. Despite this, the commitment to hygiene and comfort is evident and appreciated by visitors.
The Hotel Austria by Pierre & Vacances is often praised for its exceptional staff, known for their kindness, friendliness, and attentiveness. Guests consistently highlight the welcoming atmosphere created by the hotel team, who are described as not only pleasant but also incredibly helpful. Whether it's the reception staff offering assistance or the waiters providing excellent service, the treatment from the employees is notable for being both professional and charming. There are particular mentions of individuals who go above and beyond, ensuring that guests feel cared for and appreciated. This attention to detail and dedication to customer service is a hallmark of their hospitality, with specific examples of staff members, like Mr. Ramon and the morning receptionist, standing out for their patience and willingness to assist in a meaningful way. The overall consensus from guest experiences points to a team that consistently prioritizes guest comfort and satisfaction, making the establishment and its team a pleasant and memorable part of any visit.
Nestled close to the French border, Hotel Austria by Pierre & Vacances is an ideal destination for ski enthusiasts, offering convenient access to renowned slopes like Grau Roig and Soldeu. Guests regularly commend the hotel's strategic location, highlighting the availability of excellent shuttles that provide free transportation to the nearby ski areas. While the shuttle service is noted for its efficiency, some travelers point out its limited seating capacity.
The hotel's value for money is frequently mentioned, characterizing it as a premium hostel experience with the comfort of en-suite bathrooms that surpasses expectations, especially given its reasonable pricing. Visitors appreciate the thoughtfully renovated rooms and well-maintained facilities, complemented by breathtaking views of the mountains and the slopes from their accommodations. Those seeking to maximize their skiing adventure can indulge in the unique experience of night skiing.
When it comes to dining, the hotel offers a highly rated breakfast that enhances the overall guest experience. Guests recommend opting for half-board to fully enjoy the culinary offerings. The reception staff earn praise for their friendliness and helpfulness, contributing to the hotel’s warm and welcoming atmosphere. Overall, the combination of location, amenities, and service makes this hotel a great choice for a skiing vacation.
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Location
Breakfast
However, not all feedback is entirely glowing. Some guests have noted occasional shortcomings, such as a lack of typical breakfast items and the buffet not always being timely in replenishing supplies, leading to certain items running out by 9 o'clock. A few reviews mention that the breakfast can be underwhelming for the price, with some expressing dissatisfaction with the variety offered.
Overall, while there are areas for improvement, the breakfast at Hotel Austria generally receives positive remarks for its variety and quality, successfully complementing the convenient location close to the slopes.
Dinner
Despite the positive notes, there are some critiques that surface in the reviews. Dinner service, while often enjoyable, has been described as slow at times, with some dishes falling short in quality. Additionally, some guests find the pricing of drinks to be on the expensive side, which adds to mixed feelings about the overall dining experience. Instances of reservation issues when the venue is crowded have also been highlighted, impacting the reliability of dining guarantees.
While the restaurant staff's professionalism occasionally garners criticism, the interaction remains amicable, with particular praise for the friendly demeanor of certain staff members. The dinner experience at Hotel Austria by Pierre & Vacances, thus, presents a mix of exceptional tastes amid variability in service quality and consistency.
Rooms
Those lucky enough to have views from their rooms often find them spectacular, especially those overlooking the ski slopes and mountains, offering a scenic backdrop to their stay. The kids' room, designated with three beds, received high marks for its size and views, providing a perfect setup for family accommodations.
Conversely, the hotel does face criticism for the room sizes, with many guests reporting that they are quite small and cramped. Rooms located on the 5th floor in the attic are noted to have sloping ceilings, adding to the feeling of limited space. Some rooms suffer from soundproofing issues, allowing late-night noise from the hallways to disturb sleep, coupled with occasional unpleasant odors.
While the comfort of the beds generally receives favorable comments, the furnishings and decor appear outdated to some guests. The lack of proper ventilation or windows in certain rooms adds to the feeling of constriction. Overall, while the hotel provides a cozy and clean environment with beautiful views for some, room size and noise issues present areas for improvement.
Beds
Cleanliness
Staff
Ski
The hotel's value for money is frequently mentioned, characterizing it as a premium hostel experience with the comfort of en-suite bathrooms that surpasses expectations, especially given its reasonable pricing. Visitors appreciate the thoughtfully renovated rooms and well-maintained facilities, complemented by breathtaking views of the mountains and the slopes from their accommodations. Those seeking to maximize their skiing adventure can indulge in the unique experience of night skiing.
When it comes to dining, the hotel offers a highly rated breakfast that enhances the overall guest experience. Guests recommend opting for half-board to fully enjoy the culinary offerings. The reception staff earn praise for their friendliness and helpfulness, contributing to the hotel’s warm and welcoming atmosphere. Overall, the combination of location, amenities, and service makes this hotel a great choice for a skiing vacation.
No, Hotel Austria by Pierre & Vacances doesn't have any pool.
No, a spa isn't available at Hotel Austria by Pierre & Vacances.
Yes, Hotel Austria by Pierre & Vacances welcomes dogs.
No, parking facilities aren't available at Hotel Austria by Pierre & Vacances.
No, Hotel Austria by Pierre & Vacances doesn't have a gym.
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