Eden Roc Hotel & Spa by Brava Hoteles, located on the stunning Costa Brava coastline, excels in providing a memorable stay through its picturesque location and serene ambiance. The hotel is set within a tranquil, rocky bay, offering breathtaking sea views from virtually every angle. Guests appreciate the serene environment, ideal for relaxation and romantic getaways, combined with the convenience of being a short walk from Sant Féliu de Guíxols town center, which offers shops, restaurants and a sandy beach.
The breakfast experience is highly praised for its quality, variety and plentiful options with the ability to enjoy meals on a terrace with stunning sea views. Despite some feedback suggesting more variety for dietary restrictions, the overall sentiment is overwhelmingly positive.
Dinner at the hotel receives mixed feedback with many guests praising the quality and taste of the food and the excellent sea views from the restaurant. However, some find the dinner buffet lacking in variety and warmth, suggesting that more attention to detail could elevate the dining experience to meet higher expectations.
Rooms at the hotel are described as spacious, clean and comfortable with exceptional sea views enhancing their appeal. While the beds are large and cozy, there is a notable need for renovations to address issues like outdated decor and poor noise insulation. Improving these aspects could significantly enhance guest satisfaction.
Cleanliness is a strong point for the hotel with many guests highlighting the spotless condition of the rooms and common areas. The hotel's housekeeping is commended for its thoroughness. However, occasional lapses in specific areas, such as bathrooms and the spa, are noted.
The hotel's staff is a standout feature, receiving high praise for their friendliness, professionalism and dedication to guest satisfaction. Specific staff members are often mentioned for going above and beyond to enhance the guest experience.
The WiFi service, however, consistently disappoints guests with its weak and unstable connection, especially in rooms and pool areas. This is an area that requires significant improvement.
The spa facilities receive mixed reviews. While appreciated for their peaceful ambiance and range of amenities, the spa is frequently closed or under renovation and guests report issues with maintenance and cleanliness. Enhancing these facilities could significantly improve guest satisfaction.
The gym facilities also garner mixed feedback. Some guests appreciate the equipment and offered classes, but many criticize the gym as outdated and under-equipped with poor maintenance and unclear signage.
The hotel’s pools, both outdoor and indoor, are generally praised for their cleanliness and beautiful settings. However, occasional maintenance issues and overcrowding have been noted.
Parking presents some challenges, despite various options, including a parking garage with electric charging stations.
Overall, Eden Roc Hotel & Spa by Brava Hoteles is highly regarded for its stunning location, excellent breakfast, cleanliness and outstanding staff. While certain areas, such as the dinner buffet, room updates and spa and gym facilities, could benefit from improvements, the overall guest experience remains positive and memorable.
Categories
Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
Golf
Spa
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around Solius