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Summary of reviewsHotel Aqua Sopot - Destigo Hotels enjoys widespread acclaim from its visitors, primarily due to its outstanding location and exceptional service. Nestled near the sea, the hotel offers easy access to the beach and is conveniently situated close to the Aqua Park, SKM train station and numerous green areas. Guests appreciate the serene neighborhood ambiance while still being a comfortable walking distance from Sopot’s bustling city center and famous pier. Excellent public transport links facilitate easy movement around the Tricity area and nearby amenities like shops, restaurants and a grocery store enhance the convenience of the stay.
The breakfast offerings at Hotel Aqua Sopot are a highlight with guests praising the delicious, varied and plentiful options that include both standard items and local delicacies. The high quality and taste of the food, along with the fresh ingredients and delightful desserts, make the breakfast experience stand out. Friendly staff and the option to enjoy breakfast in a pleasant room or on a terrace add to the positive dining experience.
However, the hotel's dinner service receives mixed feedback. While the quality of the food, especially during special events like Christmas Eve and New Year's Eve, is highly praised, the limited operating hours and lack of vegetarian options are points of contention. Despite this, the friendliness of the restaurant staff and the good menu contribute to an overall enjoyable dining experience.
The rooms at Hotel Aqua Sopot are noted for their cleanliness and modern amenities. Guests appreciate the well-maintained and tidy spaces equipped with essentials such as kettles, tea and coffee. The quiet ambiance of the rooms adds to a cozy and restful stay, though some may find the room sizes small and the mattresses too soft. Minor issues like air conditioning concerns are mentioned but do not detract significantly from the overall positive experience.
Cleanliness is a recurring theme in guest reviews with high standards maintained throughout the hotel, including public areas and the underground parking. The dedication of the cleaning staff is particularly appreciated, contributing to a hygienic and pleasant atmosphere.
The staff at Hotel Aqua Sopot receive consistent praise for their friendliness, helpfulness and competence. The professional and welcoming reception service, along with the cheerful demeanor of the staff, significantly enhances the overall guest experience.
For families, the hotel offers a welcoming environment with amenities like a children's playroom and a positive attitude towards children. The proximity to the Aqua Park and the hotel's dog-friendly policy make it an appealing choice for families and pet owners alike.
While the Wi-Fi service has received mixed reviews with some guests noting issues with connectivity, the hotel compensates with its other strong points. Parking options are available, though guests should be aware of potential limitations and additional costs, especially for the underground garage.
Overall, Hotel Aqua Sopot - Destigo Hotels provides a highly positive experience for travelers, offering great value for money with its excellent location, clean and comfortable accommodations and exceptional service. The hotel is well-suited for both leisure and business travelers, making it a memorable choice for a stay in Sopot. Show more
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Family Friendly Hotel
The hotel provides family-friendly amenities, although specific details are not available in the provided context.
Dog Friendly Hotel
This hotel offers the possibility of staying with dogs, even large ones. It is described as very dog-friendly and open to animals, ensuring that guests and their pets feel equally welcomed and comfortable.
Business Hotel
Hotel Aqua Sopot features conference space and 2 meeting rooms. It also provides wired internet access, a business center, and dry cleaning/laundry services.
Hotel with Parking
This hotel offers parking facilities on its premises.
3-Star Hotel
Hotel Aqua Sopot features a convenient location near Aquapark Sopot and Sopot Beach. It provides recreation opportunities including a 24-hour fitness center and bicycles to rent. The hotel has a restaurant which features a bar/lounge, and room service is available.
Hotel Taking Steps Towards Sustainability
Accessible Hotel
Room Types
Single RoomBright, elegant room with a private bathroom and satellite TV.
Double RoomBright, elegant room with a private bathroom and satellite TV.
Deluxe Double RoomThe spacious room with a refrigerator, a TV, tea/coffee making facilities, a bathroom with a hairdryer anf Wi-Fi. Some also have a balcony.
Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 3 beds.
Guest Reviews
8.8
Excellent
Location
Hotel Aqua Sopot - Destigo Hotels boasts an enviable location that has been praised consistently by its visitors. Nestled near the sea, it provides easy access to the beach, making it ideal for beach lovers and sun seekers. Guests have emphasized its proximity to the Aqua Park, SKM train station and numerous picturesque green areas. The hotel is situated in a serene and peaceful neighborhood, yet remains within a comfortable walking distance to Sopot’s bustling city center and famous pier.
Connectivity is another highlight with excellent public transport links allowing easy movement around the Tricity area, including Gdynia and Gdansk. Local amenities such as shops, restaurants and a grocery store are conveniently close, adding to the comfort of the stay. Additionally, the tranquil environment, combined with nearby recreational paths through parks and along the beach, offers a perfect blend of relaxation and accessibility. The surrounding greenery and quiet ambiance enhance the overall charm, making it a favored spot for both leisure and exploration.
Breakfast
Hotel Aqua Sopot - Destigo Hotels is widely praised for its breakfast offerings, which are described as delicious, varied and plentiful. Guests appreciate the wide selection of dishes, including both standard items and local delicacies, ensuring something for everyone. The breakfast options are constantly replenished, which keeps everything fresh and abundant throughout the service.
Many reviews highlight the high quality and taste of the food with specific mentions of fresh ingredients, good coffee and delightful desserts. The breakfast buffet is noted for its diversity, which includes an impressive array of hot dishes, cold cuts, vegetables and even sweet treats like pancakes.
The breakfast experience is made even better by the friendly staff and the possibility to enjoy meals in a pleasant breakfast room or even on a terrace with pets. Overall, the breakfast at Hotel Aqua Sopot adds significant value to the stay with guests often mentioning it as a standout feature of the hotel.
Dinner
Hotel Aqua Sopot, under Destigo Hotels, offers a mixed dining experience according to guest reviews. On the positive side, guests appreciated the delicious food and very good dishes served during Christmas Eve and holiday dinners. Specific praise was given for the exceptional quality of the New Year's Eve dinner, likened to Michelin restaurant standards, while a wonderfully tasty à la carte dinner was also highlighted. The restaurant boasts friendly staff and a good menu, making the dining experience enjoyable for many.
However, the dining service has its setbacks. The restaurant operates on limited hours, closing as early as 8 PM, which has caused inconvenience for some guests. Additionally, there is a noted poor choice of vegetarian options and some found the dinner prices to be disproportionately expensive. There were instances where only microwavable meals were available for purchase at the reception due to the restaurant being closed. This arrangement led to some dissatisfaction, especially when meals had to be eaten in the small, basically-equipped hotel lobby.
Conclusively, while the quality of the food receives high marks, the operational hours and menu variety leave room for improvement to meet guests' expectations fully.
Rooms
Hotel Aqua Sopot, part of the Destigo Hotels group, provides an array of rooms that are notably clean, tidy and well-maintained. The hotel, recently updated with a modern flair, offers rooms equipped with essential amenities like kettles, tea, coffee and mineral water. The beds are generally comfortable, though some guests find the mattresses too soft.
Guests appreciate the peaceful, quiet ambiance of the rooms, which contribute to a cozy stay. Despite this, some rooms are quite small and may pose challenges for unpacking larger suitcases or feeling spacious with a double bed. Additionally, while the air conditioning has raised concerns for a few guests, the rooms are usually well-lit and heated.
The hotel’s proximity to both the sea and a large leisure pool adds to its appeal, as does its position within a short walk to the city center. The breakfast offerings are varied and well-received, although the appreciation for breakfast contrast with sometimes negative impacts from unrelated issues.
Rooms vary between compact and spacious with some featuring a balcony. Some reviewers noted the minimalist style and functionality, emphasizing that while the rooms might not be soundproofed, they are generally quiet. The hotel provides a good option for travelers seeking cleanliness, basic comforts and convenient location.
Beds
Hotel Aqua Sopot by Destigo Hotels has garnered varied responses regarding its bedding, leaning heavily towards the positive. Most guests praised the hotel for its very comfortable and clean beds, making it easy to enjoy a peaceful night's sleep. Phrases like “mega bed,” “super comfortable bed,” and “large and comfortable bed” were common, reflecting a high standard of comfort and cleanliness.
However, the hotel is not without its flaws. Some guests experienced issues with beds coming apart due to using two single beds pushed together, which led to discomfort during the night. There were also occasional remarks about mattresses being either too hard or too soft with a few guests mentioning back pain caused by poor mattresses.
Despite these minor setbacks, the overwhelming consensus is that the beds at Hotel Aqua Sopot provide a cozy and restful experience, contributing greatly to the overall stay. For those particular about bed arrangements and firmness, it might be worthwhile to specify preferences during booking.
Cleanliness
Hotel Aqua Sopot is highly praised for its impeccable cleanliness, a recurring theme in guest reviews. The rooms are consistently described as very clean, tidy and well-maintained, creating a pleasant and enjoyable atmosphere for guests. The hotel's commitment to cleanliness extends beyond the rooms to include public areas and the underground parking, which are also well-kept and tidy. Additionally, the cleaning staff are noted for their continuous efforts, especially in implementing Covid-19 safety measures such as disinfection and mask-wearing.
The rooms, while sometimes mentioned as small, are appreciated for being functional and comfortable. Many guests have highlighted that the hotel’s general condition is modern and fresh, which adds to the overall positive experience. Despite a few minor issues like stained carpets or the absence of amenities like a fridge and bike ramp, the cleanliness standards of Hotel Aqua Sopot stand out, ensuring a comforting and hygienic stay for visitors.
Staff
At Hotel Aqua Sopot by Destigo Hotels, the quality of service consistently receives high praise from guests. The staff are described as exceptionally friendly with numerous mentions of their helpfulness and competence. The reception service stands out, being frequently highlighted as top-notch, professional and welcoming.
Guests appreciate the genuine kindness and courtesy exhibited by every member of the team, emphasizing their cheerful and always-smiling demeanor. The level of attentiveness and support provided by the staff adds to the pleasant atmosphere of the hotel, contributing positively to guests' overall experiences.
The polite and professional behavior of the staff ensures a high-standard service, leaving a lasting impression on visitors. Whether it's the knowledgeable receptionists or the helpful service throughout the hotel, the staff's dedication to making guests feel comfortable and well-assisted is a common theme in the reviews.
Overall, the friendly, warm and efficient service at Hotel Aqua Sopot greatly enhances the stay for guests, making it a memorable choice for travelers seeking hospitality excellence.
Wi-Fi
Hotel Aqua Sopot, part of Destigo Hotels, offers a Wi-Fi service that has received mixed feedback from its guests. While some reviewers mentioned that the internet connection was good and fast, the majority found the Wi-Fi connection to be weak, unstable and inconsistent. Common issues included difficulty logging in, frequent disconnections and an often weak signal, which detracted from their experience. Despite the convenience of a supposedly free internet service without a password, many guests noted that the access procedure was cumbersome. Overall, the Wi-Fi service at the hotel seems to need improvement to meet guests' expectations consistently.
Parking
Hotel Aqua Sopot, part of Destigo Hotels, offers a mixed parking experience according to guest reviews. The hotel provides both outdoor and underground parking options with the outdoor spaces being free but limited to about 8-10 slots. The convenience of free outdoor parking is somewhat offset by the limited availability and small size of the spaces.
For those seeking a more secure option, the hotel features a clean and covered underground garage. However, this comes with an additional fee of 40 PLN per day. Guests have noted that while the underground parking offers plenty of spaces, the exit can be challenging to navigate due to its design.
Parking in front of the hotel is small and quickly fills up, especially at night. Some guests found alternative free parking in nearby alleys, which may necessitate a short walk back to the hotel.
Overall, while the hotel does provide parking, guests should be prepared for potential limitations and additional costs, particularly if relying on the underground garage.
Family
Located in a prime spot, Hotel Aqua Sopot - Destigo Hotels is praised for its excellent services tailored for families with children. The hotel fosters a family-friendly atmosphere with amenities like a children's playroom, ensuring that young ones are entertained during their stay. Families find it convenient as the staff is overtly helpful, even when dealing with kids. There is a noticeable positive attitude towards children, making it a welcoming destination for families. Additionally, the hotel’s proximity to the Aqua Park, coupled with available discounts, offers an added attraction for family fun and activities. Despite some logistical challenges mentioned, such as navigating with a stroller, the overall experience for families, including the provision of seaside equipment, is highlighted as positive. The hotel is also dog-friendly, adding to its appeal for households traveling with pets.
3 Star
Hotel Aqua Sopot - Destigo Hotels boasts a fantastic and convenient location, close to the train station and offering quiet surroundings. It is perfectly suited for travelers seeking a mid-range, three-star level experience, providing great value for money. Guests appreciated the overall cleanliness and tidiness of the hotel and the service was consistently described as pleasant and friendly with very competent staff. The hotel offers more than satisfactory services that meet basic expectations for its three-star rating. The breakfast provided aligns with the standard of a three-star facility. Overall, Hotel Aqua Sopot leaves a positive impression, making it a place guests would visit again and recommend to others.
Business
Hotel Aqua Sopot, part of Destigo Hotels, offers a modest yet effective environment for business travelers. The hotel’s strategic location is notably convenient for work-related stays, providing easy access to key business areas. The rooms are designed with work in mind, ensuring a comfortable setting for those needing to focus on tasks. Although there is limited business support equipment, the hotel offers essential amenities that meet basic needs for a business trip, including reliable electrical power and a quiet atmosphere conducive to work.
Priced favorably for the services offered, the hotel represents good value for short business trips. Additional services such as minibike rentals, available for a surcharge, enhance the convenience for guests who may need to move around locally. Overall, Hotel Aqua Sopot is a practical choice for business travelers seeking a cost-effective and functional stay.
Dog Friendly
Nestled in the picturesque location of Sopot, Hotel Aqua Sopot - Destigo Hotels stands out for its exceptional dog-friendly facilities and services. It offers guests the delightful possibility of staying with their furry friends, accommodating even the largest of dogs. The establishment is described variously as very dog-friendly and open to animals, ensuring that guests and their pets feel equally welcomed and comfortable.
The hotel charges an additional fee of 100 zł for pets, which many visitors find reasonable considering the warm reception and convenience provided. Whether traveling with a small puppy or a more mature dog, families and solo travelers alike can enjoy a pleasant stay without worry. The prevalence of positive feedback underscores the hotel's dedication to being friendly towards pets and highly recommended for those traveling with dogs.
Hotel Aqua Sopot goes beyond merely allowing dogs; it actively welcomes and embraces them, making it an ideal choice for pet owners seeking a relaxing retreat that includes their beloved companions.
No, Hotel Aqua Sopot - Destigo Hotels doesn't have any pool.
No, a spa isn't available at Hotel Aqua Sopot - Destigo Hotels.
Yes, Hotel Aqua Sopot - Destigo Hotels welcomes dogs.
Yes, parking facilities are available at Hotel Aqua Sopot - Destigo Hotels.
No, Hotel Aqua Sopot - Destigo Hotels doesn't have a gym.