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Summary of reviewsLake Hill Karkonosze Apartments, nestled in the heart of the Karkonosze region, offers a serene and picturesque setting by the Sosnówka reservoir with stunning mountain views. This prime location serves as an excellent base for exploring nearby attractions, engaging in outdoor activities like mountain hikes and even venturing into the Czech Republic. The apartments themselves are modern, beautifully maintained and equipped with all necessary comforts.
Guests frequently commend the exceptional breakfast experience, noting the wide variety of fresh, high-quality options that cater to diverse dietary preferences including plant-based choices. The breakfast service is often described as luxurious and exceptional, although some have noted occasional inconveniences such as crowded areas and non-child-friendly cutlery.
Dinner experiences generally receive positive feedback, particularly the delicious and well-presented dishes. The pizza in the new Italian restaurant in building D is a standout favorite. However, some guests felt that the high prices and limited menu options, coupled with occasional service lapses, detracted somewhat from the overall dining experience.
The rooms at Lake Hill Karkonosze Apartments are highly praised for their modern decor, cleanliness and spaciousness with many guests appreciating the fully equipped kitchenettes, large bathrooms and beautiful balcony views. Minor issues such as soundproofing and occasional technical problems are noted but do not significantly dampen the overall positive sentiment.
Cleanliness is a strong highlight with the property consistently praised for its immaculate condition. The clean and cozy rooms, along with the well-maintained wellness areas, contribute significantly to a comfortable and satisfying stay.
The staff at Lake Hill Karkonosze Apartments receive commendation for their friendliness, helpfulness and professionalism, particularly in the restaurant and spa areas. While there are occasional criticisms of the reception area's service, these seem to be exceptions rather than the norm.
Wi-Fi service is generally reliable with many guests noting good, fast internet speed, though some experienced occasional connectivity issues. The pool and wellness areas are also well-regarded for their beautiful views and inviting atmosphere. However, the pool area can get crowded and some guests report restricted access based on their accommodation type.
For parking, the majority of guests are satisfied with the ample and conveniently located facilities, though there are occasional security concerns and difficulties finding spots during busy periods.
The beds receive mixed reviews; while many find them comfortable and conducive to a restful night's sleep, others feel that improvements in mattress quality and bed size could enhance overall satisfaction.
In summary, Lake Hill Karkonosze Apartments is highly favored for its stunning location, comfortable accommodations, exceptional breakfast offerings, cleanliness and friendly staff. While there are areas for improvement, particularly in dinner service, pool accessibility and bed comfort, the overall guest experience is overwhelmingly positive, making it a desirable destination for relaxation and exploration in the Karkonosze Mountains. Show more
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Aparthotel with Parking
Offers parking facilities.
3-Star Aparthotel
These modern apartments provide a cozy atmosphere and stunning views of the surrounding mountains. They feature fully equipped kitchens and spacious living areas, offering a comfortable home-away-from-home experience.
Aparthotel with Outdoor Pool
Offers apartment-style accommodations with access to an outdoor pool. The apartments provide a comfortable and convenient stay with beautiful views of the Karkonosze Mountains.
Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Aparthotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Aparthotel with Indoor Pool
Aparthotel with Heated Pool
Room Types
Apartment Studio with a view on the lake and mountainsThe well-fitted kitchenette has a stovetop, a refrigerator and kitchenware. The studio features air conditioning, a tea and coffee maker, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 3 beds.
Apartment StudioGuests can make meals in the fully equipped kitchenette that features a stovetop, a refrigerator and kitchenware. This air-conditioned studio has a private bathroom, a tea and coffee maker, a seating area as well as a terrace. The unit has 3 beds.
Apartment with separate bedroom with a view on the lake and mountainsThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker. Boasting a terrace with lake views, this apartment also features air conditioning and a flat-screen TV. The unit has 3 beds.
Apartment with separate bedroomThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchenette, which features a stovetop, a refrigerator and kitchenware. Boasting a terrace, this apartment also features air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 3 beds.
Apartment Plus with a view on the lake and mountainsThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a tea and coffee maker. Featuring a terrace with mountain views, this apartment also offers air conditioning and a flat-screen TV. The unit offers 3 beds.
Apartment for active people with a view on the lake and mountainsThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a tea and coffee maker. Featuring a terrace with mountain views, this apartment also offers air conditioning and a flat-screen TV. The unit offers 3 beds.
Guest Reviews
Location
Located in the heart of the Karkonosze region, Lake Hill Karkonosze Apartments offer a stunning natural experience with breathtaking views of the surrounding mountains and Sosnówka reservoir. The picturesque setting creates an ideal backdrop for relaxation and serves as a great starting point for exploring nearby attractions such as Karpacz, Jelenia Góra and Szklarska Poręba.
The serene and peaceful area makes it perfect for those looking to escape the hustle and bustle while still being within easy reach of tourist spots and amenities. The apartments themselves are beautifully maintained, modern and equipped with all necessary comforts, ensuring a pleasant stay. The location by the lake offers exceptional panoramic views, often highlighted by guests as one of the most captivating features.
Moreover, the area is highly conducive to outdoor activities, making it an excellent base for mountain hikes, sightseeing trips and even visits to the Czech Republic, given its convenient location. The onsite amenities, including a well-regarded breakfast and wellness zone, add to the overall appeal. Notably, Block C of the property is situated about 700 meters away from the main block, providing a more secluded experience, albeit at a slight distance from the reception and pool.
In summary, Lake Hill Karkonosze Apartments combine a fantastic location with beautiful surroundings and comfortable accommodations, making it a favored choice for both relaxation and exploration in the Karkonosze Mountains.
Breakfast
The breakfast experience at Lake Hill Karkonosze Apartments generally receives high praise from guests. Most reviews highlight the delicious and varied selections available, ensuring that everyone finds something to their liking. The breakfast buffet features a wide range of options, including different types of bread, deli meats, cheeses, fruits and hot items like waffles and pancakes, catering even to plant-based diets with vegan cheese and plant milk.
Guests particularly appreciate the freshness and quality of the ingredients, which contribute to a delightful dining experience. Many describe the breakfasts as exceptional, luxurious and even the best they've encountered during their travels. The extensive variety is also frequently noted with continuous replenishment ensuring that nothing runs out.
On the downside, some guests have mentioned issues such as having breakfast in a tent or a separate building, which can be less convenient. A few reviews also noted occasional crowding and queues and a lack of child-friendly cutlery. Nevertheless, the overwhelmingly positive feedback underscores a fantastic start to the day with diverse and hearty meals at this location.
Dinner
Lake Hill Karkonosze Apartments offers a dining experience that is generally well-received, especially for its varied and delicious dinners. Guests often commend the restaurant for its excellent cuisine and high-quality food, noting the beautifully presented dishes and delicious flavors. The pizzas, particularly in the newly opened Italian restaurant in building D, receive high praise for their authentic taste and friendly service with some visitors returning multiple times during their stay.
Despite the many compliments, there are several critical points highlighted in the feedback. The cost of dining and drinks is frequently mentioned as too high for the quality offered. Many guests feel that the dinner options are limited and, at times, repetitive, especially when dining in the event hall or relying on the buffet. Service issues, such as long wait times and unprofessional behavior, have also been reported, detracting from the overall dining experience.
The ambiance of the hotel restaurant is generally appreciated with live music often cited as a delightful addition that enhances the evening atmosphere. Breakfasts are another strong point, celebrated for their variety and quality. However, some visitors find the overall lack of clarity in service rules and additional charges for amenities frustrating.
In summary, while Lake Hill Karkonosze Apartments provides a range of tasty and well-prepared dishes, the high prices and occasional service shortcomings may impact the overall dining satisfaction. The positives, such as delicious food, excellent pizza and enjoyable live music, create a memorable experience, though there is room for improvement in both service quality and menu variety.
Rooms
Lake Hill Karkonosze Apartments offers a delightful stay with its modern and stylish interiors, receiving high praise for cleanliness and spaciousness. The apartments and rooms are tastefully decorated, providing a cozy and comfortable environment for guests. Many reviews highlight the well-furnished and fully equipped units, which include functional kitchenettes and large bathrooms. Guests appreciate the beautiful views from the balconies, especially those overlooking the mountains and the lake.
The property is situated in a picturesque location, offering a tranquil and charming atmosphere. The rooms are consistently described as clean, modern and spacious with comfortable beds contributing to a restful stay. Additionally, the attention to detail in the decor and the high standard of finishes are frequently noted.
Despite some minor issues, such as occasional technical problems and soundproofing concerns, the overall sentiment is very positive. The luxurious service, modern facilities and beautiful surroundings make Lake Hill Karkonosze Apartments a top choice for travelers seeking a comfortable and aesthetically pleasing stay.
Beds
Lake Hill Karkonosze Apartments has elicited a variety of opinions regarding its bedding, yet the predominant sentiment is remarkably positive. Many visitors have lauded the hotel for providing extremely comfortable beds and soft mattresses, contributing to restful nights. Several noted that even the folding beds were comfortable, highlighting the effort the hotel has put into ensuring a good sleep experience for its guests. The apartments' rooms were described as clean and comfortable with modern furnishings, enhancing the overall stay.
Contrarily, a common critique points to the narrowness of the beds, which some guests found limiting and less conducive to comfort. Certain reviews also mentioned that the mattresses in some rooms were too hard, causing discomfort and even back pain for a few visitors. Additionally, the sofa beds in the living rooms frequently received negative feedback, being described as very uncomfortable for sleeping.
Overall, while the beds at Lake Hill Karkonosze Apartments are largely praised for their comfort and cleanliness, improvements in mattress quality and bed size could elevate guest satisfaction even further.
Cleanliness
Lake Hill Karkonosze Apartments is frequently praised for its high standards of cleanliness. Reviews consistently highlight the immaculate condition of the rooms, bathrooms and common areas. Many guests noted that their rooms were cleaned thoroughly and the overall cleanliness of the property was highly commendable. The apartments are described as clean, modern and well-maintained with particular attention to hygiene in the wellness and spa areas.
Though there were occasional mentions of areas needing refreshment and room cleaning not being performed daily, the majority of reviews emphasize the spotless and tidy environment. The clean and cozy rooms, combined with beautifully decorated interiors, contribute significantly to the comfort and satisfaction of the guests. Additionally, the hotel's exterior and surroundings are kept clean and are equally praised for their aesthetic appeal.
The property also receives positive remarks for its modern amenities, spaciousness and beautiful views, making it a desirable place for relaxation. While there are some minor criticisms regarding maintenance and service consistency, the overall impression from the guests is that of a well-managed and exceptionally clean establishment.
Staff
The reviews of 'Lake Hill Karkonosze Apartments' frequently commend the staff for their exceptional friendliness, helpfulness and professionalism. Guests have praised the service across various areas of the hotel, highlighting the polite and attentive demeanor of the team. The restaurant and spa staff have been particularly noted for their courteous service and readiness to assist. Many guests found the hotel environment charming, supported by a smiling, welcoming team that contributed to a brightened stay experience. The staff's willingness to accommodate requests, handle issues promptly and even go the extra mile to return lost items has left a positive impression on many. However, some feedback pointed towards occasional lapses in the reception area's professionalism and friendliness, although such experiences seem to be exceptions rather than the norm. Overall, the high level of staff service and their friendly attitude appear to be cherished aspects of staying at Lake Hill Karkonosze Apartments.
Wi-Fi
Lake Hill Karkonosze Apartments offers guests complimentary Wi-Fi with many reviews highlighting the internet speed as good, fast and reliable. A significant number of reviewers experienced a seamless connection without interruptions, praising the internet connection quality. However, some reviews mentioned instances where Wi-Fi signal was weak or internet access was problematic, leading to occasional connection issues. Despite these setbacks, there were guests who affirmed that the internet worked flawlessly during their stay. While there were a few isolated cases of difficulties with receiving or using Wi-Fi passwords, the general sentiment about the internet seems to lean positively with the majority of visitors enjoying satisfactory Wi-Fi service.
Pool
Lake Hill Karkonosze Apartments offers a blend of relaxation and luxury, particularly evident in its well-maintained pool and wellness areas. Guests consistently appreciate the diverse options available, including indoor and outdoor pools, as well as hot tubs and saunas. The pools are praised for their beautiful views and warm, inviting atmospheres and the wellness area is deemed outstanding by many visitors.
However, the pool area frequently becomes crowded and is noted as being rather small relative to the number of guests with some mentioning long wait times and noisy environments. Families with children find the children's pool warm and inviting, although the children's playroom could benefit from improvements, as it currently lacks sufficient toys and furnishings.
Notably, access to the pool and wellness areas is restricted for guests staying in the resort apartments, which has led to some disappointment. Despite the pool area's charm, this accessibility issue may be a significant consideration for potential visitors.
Overall, Lake Hill Karkonosze Apartments provides a great pool experience with appealing amenities, although some operational aspects might need attention to enhance guest satisfaction fully.
Parking
Lake Hill Karkonosze Apartments offers ample and convenient parking options for its guests with many reviews highlighting the availability of free parking spaces. The parking area is spacious and comfortable, providing plenty of room for vehicles. Guests appreciate the large parking lot, which is located right in front of the apartments, making it easy to access.
However, there have been mentions of occasional issues such as the monitored parking lot not always preventing theft, as one unfortunate guest had a camera stolen. Despite this, the overall consensus is positive with many guests satisfied with the free and accessible parking facilities.
There are some small drawbacks mentioned, including occasional difficulty in finding a parking spot and the proximity to a construction site, which might affect the view from certain rooms. Still, the majority of guests had no problems with parking and found it to be a comfortable and sufficient amenity during their stay.
Heated Pool
Lake Hill Karkonosze Apartments boasts a selection of heated pools that have received varied feedback from guests. Highlights include the overall warmth of the pools, which many found pleasant and enjoyable. The existence of a separately heated infinity pool adds a touch of luxury, complemented by the unique lazy river feature running through the heated pool. However, there were some inconsistencies in guest experiences, such as schedules not being adhered to and errors in booking that affected pool accessibility. Despite these issues, the warm water and inviting heated pools were generally appreciated, making them a notable amenity at the property.
Outdoor Pool
Lake Hill Karkonosze Apartments offers an outdoor pool that has garnered mixed feedback from guests. On the positive side, many reviewers appreciated the heated outdoor pool, which provided warm water and was well-maintained. The outdoor pool area also includes a jacuzzi that offers a breathtaking view, contributing to an impressive pool complex that features both outdoor and indoor facilities.
Guests enjoyed the amenities available, such as the sauna and fitness room, which complemented the outdoor pool experience. The overall pool area with both indoor and outdoor options, was noted positively by guests who had the chance to use them.
However, the outdoor pool garnered some criticisms. A frequent issue mentioned was the limited space with the small pool often being crowded. Access to the outdoor pool was another point of contention, as some guests found they could not use the facilities without prior booking or due to the pool being at full capacity. Additionally, a few reviewers noted that the filtration system might not always be functioning properly, impacting the pool's cleanliness.
In summary, while the outdoor pool at Lake Hill Karkonosze Apartments is appreciated for its warmth, cleanliness and scenic views, guests should be aware of potential accessibility issues and overcrowding during peak times.
Indoor Pool
The indoor pool at Lake Hill Karkonosze Apartments receives mixed reviews from guests. Many highlight the array of amenities, including an excellent indoor pool, jacuzzi and sauna with several reviews noting the fantastic wellness area that includes both indoor and outdoor pools. Guests appreciate the pool's accessibility and the serene experience of using the jacuzzi, especially with its great views. The wellness area is often praised for being clean and well-managed. However, there are some drawbacks mentioned. The indoor pool can become crowded and noisy and there have been instances where the indoor pool and hot tub were not working. The sauna area, while generally well-kept, can also get very crowded. Additionally, there have been access issues with some guests being unable to use the pool and wellness facilities altogether. Despite these concerns, the indoor facilities, when accessible, contribute positively to guests' overall experience at the hotel.
Dog Friendly
Lake Hill Karkonosze Apartments has garnered a reputation as a very dog-friendly destination, much to the delight of pet owners. The entire property is exceptionally welcoming to pets with dogs allowed in various areas including the bar and even the restaurant. This means guests can dine without having to leave their four-legged friends behind. Reviews highlight that the hotel provides facilities and amenities specifically catering to dogs, from friendly receptionists offering surprise treats to clearly marked dog-friendly trails nearby for hiking and other activities.
The friendliness towards dogs extends to all aspects of the guest experience, ensuring a hassle-free stay for pet owners. Guests have noted the convenience of being able to come with their pets and appreciate that pet stays are free of charge. There’s a strong emphasis on the hotel being a perfect spot for those traveling with their pets with numerous reviewers mentioning how much they appreciated the open acceptance of animals and the warm welcome their pets received.
While the overall sentiment is very positive, mentioning the ease and enjoyment of staying with pets, there have been some minor concerns. A few guests noted issues like dog hair on sofa cushions and occasional disturbances at night, but these were seen as minor drawbacks in an otherwise overwhelmingly positive pet-friendly environment.
All in all, Lake Hill Karkonosze Apartments stands out as one of the most animal-friendly hotels, offering an inviting and accommodating atmosphere for pet owners looking for a relaxing stay with their furry friends.
Yes, Lake Hill Karkonosze Apartments has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Lake Hill Karkonosze Apartments.
Yes, Lake Hill Karkonosze Apartments welcomes dogs.
Yes, parking facilities are available at Lake Hill Karkonosze Apartments.
No, Lake Hill Karkonosze Apartments doesn't have a gym.