Leonardo Hotel Southampton

Southampton 50.91077400, -1.40142700 , Charlotte Place (Show on Map)
8.0
Very Good


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Summary of reviewsLeonardo Hotel Southampton enjoys a highly favorable location, making it a perfect base for all kinds of travelers. It is conveniently situated near St Mary's Stadium, Bedford Place and the cruise port with easy access to public transport, including the central train and bus stations. The hotel is within walking distance to the city center, shopping areas, parks, restaurants and entertainment venues. Despite being located on a busy roundabout, soundproof windows help mitigate traffic noise. Many guests also appreciate its proximity to beautiful parks, allowing for peaceful walks amidst the lively city atmosphere. The friendly and helpful staff enhance the overall experience.

Breakfast at Leonardo Hotel Southampton generally receives positive feedback for its variety and quality, catering to diverse tastes with options for gluten-free diets, fresh fruit salads and both cooked and continental items. The breakfast spread is described as well-organized and regularly refreshed. Although some guests mention occasional drawbacks such as chaotic dining times and lukewarm dishes, the friendly and accommodating staff consistently contribute to a pleasant breakfast experience.

The dining options receive mixed feedback. While many praise the quality and flavors of the food, especially the rib-eye steaks and pizzas, others cite high prices, early bar closures and long wait times as areas needing improvement. Nevertheless, the overall dining experience remains positive with quick service and decent pricing for bar food.

Rooms earn predominantly positive reviews for their spaciousness, comfort and cleanliness. Guests appreciate the beautifully appointed and well-equipped rooms, comfortable beds and good soundproofing. However, some note a need for updates in décor and minor maintenance. The lack of amenities like fridges in standard rooms is also mentioned. Despite these areas for improvement, the rooms are generally well-received and provide a pleasant stay.

Cleanliness is another area where the hotel generally receives commendation with many guests noting clean and comfortable rooms and well-maintained premises. However, some point to areas needing more attention, such as bathrooms and carpets. The hotel maintains a high standard overall, but further attention to these details could enhance guest satisfaction.

The staff are a standout feature of the Leonardo Hotel Southampton, consistently praised for their friendliness, helpfulness and professionalism. Guests noted the welcoming atmosphere and the staff's efficiency in handling special requests, contributing significantly to the overall excellent experience at the hotel.

Free Wi-Fi is another highlight with guests appreciating the reliable and stable connection. The internet service is noted as fast and convenient, maintaining good connectivity throughout the hotel, thus enhancing the stay for both leisure and business travelers.

Families find the hotel particularly accommodating with engaging activities for children and child-friendly amenities. The dedicated kids' room, movie showings and play area, along with spacious family rooms, make it an excellent choice for families traveling with children. The friendly and helpful staff further contribute to a warm and welcoming environment.

The nightlife around the hotel offers convenience and accessibility to various pubs, bars, restaurants and clubs within short walking distances. Guests appreciate the hotel's own bar, which provides a relaxing venue for evening drinks in a family-friendly atmosphere.

Beds at the hotel receive a mixture of reviews with the majority being positive. Many guests describe the beds as comfortable, contributing to a restful stay. Despite occasional remarks about bed firmness or size, the overall sentiment is that the beds meet or exceed expectations, ensuring a comfortable sleep experience.

Overall, the Leonardo Hotel Southampton is characterized by its excellent location, friendly staff, comfortable and clean rooms and family-friendly amenities. While there are areas for improvement, particularly in dining and room updates, the hotel offers a generally positive and enjoyable experience for a range of travelers.
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Family Friendly Hotel
This hotel offers family-friendly room options and a dedicated family check-in desk. It also features a children's cinema room with complimentary treats during school holidays and select weekends.

Business Hotel
This hotel provides nine fully equipped meeting rooms, accommodating up to 130 guests. Each meeting space is designed to meet professional needs, with a dedicated events team available. There is also a spacious, well-lit work space.

Accessible Hotel
This hotel provides wheelchair-accessible rooms and facilities across 8 floors, accessible via lift. There is level access from the main entrance, a lower reception desk, and accessible WCs on the ground floor with grab rails. The bar and restaurant areas are also level and accessible.

4-Star Hotel
Centrally located, this hotel offers convenient amenities and is within a short distance of the Mayflower Theatre. It includes a restaurant and complimentary wireless internet access.

Hotel Taking Steps Towards Sustainability

Hotel near Nightlife Spots

Room Types
Double Room with Sofa Bed Stylish rooms with crisp bed linens and spacious bathrooms with luxury toiletries. Rooms also feature a flat-screen TV, work desk and high speed internet access.

Standard Double and Single Room Stylish rooms with crisp bed linens and spacious bathrooms with luxury toiletries. Rooms also feature a flat-screen TV, work desk and high speed internet access.

Superior Double Room This room includes tea and coffee facilities, mineral water, 10% food and beverage discount, and a complimentary daily coffee.

Standard Double Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Executive King Room This room includes tea and coffee facilities, mineral water, 20% food and beverage discount,luxury toiletries, complimentary newspaper on request, coffee machine, mini fridge, in room safe, complimentary daily coffee, complimentary drink from the bar and early check in from 1pm.

Superior Triple Room This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Standard Twin Room This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Superior Family Room This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Superior Double or Twin Room This air-conditioned twin/double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Standard Double or Twin Room This air-conditioned twin/double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Guest Reviews
8.0
Very Good
Location
The Leonardo Hotel Southampton enjoys a highly favorable location, making it an excellent base for various kinds of travelers. Guests find it particularly well-situated for St Mary's Stadium, the Bedford Place area and the cruise port, which is only a short taxi ride away. The hotel is centrally located with easy access to public transport, including the central train station and bus stations. It is within walking distance to the city center, shopping areas, parks, restaurants and entertainment venues, such as the Mayflower Theatre and the O2 Guildhall.

Many guests appreciate its proximity to beautiful parks, allowing for peaceful walks while remaining close to the lively city atmosphere. The location is also convenient for visitors needing access to the airport and university. Despite being situated on a busy roundabout that some guests found noisy, the hotel has soundproof windows to mitigate traffic noise. Overall, guests value the combination of convenience, accessibility and tranquility that this hotel offers, enhanced by very friendly and helpful staff.

Breakfast
The breakfast at Leonardo Hotel Southampton generally receives positive feedback with many guests praising the variety and quality of options available. Descriptions such as brilliant, excellent and delicious are common, highlighting a well-regarded breakfast spread that caters to diverse tastes. Guests appreciate the plentiful choices, including options for gluten-free diets, fresh fruit salads and a comprehensive selection of cooked and continental items. The breakfast is often described as well-organized, beautifully presented and topped up regularly, ensuring availability.

However, the experience is not universally flawless. Some guests mention that the breakfast can sometimes be chaotic, particularly when the hotel is busy and some buffet items may not be replenished promptly. There are occasional complaints about the temperature of the food with some guests noting that certain dishes were lukewarm or not as hot as expected. Additionally, a few reviews suggest that the price of breakfast may not reflect its overall value, citing limited choices or quality issues on some occasions.

Despite these occasional drawbacks, the majority of guests seem pleased with their breakfast experience, often describing it as worth the cost and a highlight of their stay. The friendly and accommodating staff also contribute positively to the breakfast experience, making it a generally well-received aspect of the hotel.

Dinner
The dining options at Leonardo Hotel Southampton present a mixed bag of experiences for guests. On the positive side, the food quality frequently earns praise with many highlighting the delicious and lovely flavors of their meals. The restaurant is described as excellent, serving delightful dishes like rib-eye steaks and pizzas. Bar food also receives positive remarks for its taste and quick service with decent pricing being a notable advantage.

However, several guests point out areas for improvement. The bar's early closure and higher drink prices are recurring concerns, while some diners felt that certain meals, particularly in the evening, could have been served hotter or were overpriced for what was offered. There are mentions of the food being too expensive, prompting some to seek dining options outside the hotel. The service has also faced criticism with instances of long wait times and unfulfilled room service orders.

Overall, while the hotel's dining has its high points with excellent and reasonably valued food at times, inconsistencies in service and pricing could potentially detract from the overall dining experience.

Rooms
The Leonardo Hotel Southampton receives predominantly positive feedback regarding its rooms with many guests highlighting their spaciousness, comfort and cleanliness. Several reviews describe the rooms as beautifully appointed, well-equipped and featuring modern furniture. Positive mentions also emphasize comfortable beds and good soundproofing.

There are, however, comments about the need for updates in some areas. A few guests noted that the décor appeared outdated and some rooms had worn carpets, old bathrooms or minor maintenance issues like stains and broken fixtures. The lack of additional room amenities such as fridges was also remarked upon, particularly by those in standard rooms.

Nonetheless, the overall sentiment is that the rooms offer ample space, are generally clean and provide a pleasant stay. The hotel's location and the friendliness of staff further enhance guest experiences, making it a good option for travelers seeking a comfortable and affordable stay in Southampton.

Beds
The beds at Leonardo Hotel Southampton have received a mixture of reviews, though the majority trends towards a positive experience. Guests frequently describe the beds as comfy, nice and very comfortable, contributing significantly to the overall comfort of their rooms. Many visitors specifically praise the mattress and pillow quality, often citing the beds as some of the best they have ever slept in. The size of the beds is also commonly appreciated with mentions of large double beds that add to a restful stay.

However, some guests have noted that bed comfort can be subjective, highlighting instances where beds were either too firm or too small for their liking. There were also occasional remarks about the duvet being too short or showing noticeable wear. Despite these outliers, the general consensus indicates that the beds and bedding at the hotel ensure a clean and restful night’s sleep with the comfort level meeting or exceeding expectations for most visitors.

The overall experience suggests that while there are areas for improvement, particularly for those with specific bed preferences, Leonardo Hotel Southampton offers a generally comfortable sleep experience that enhances the comfort of the stay.

Cleanliness
The cleanliness of the Leonardo Hotel Southampton has garnered mixed reviews from guests. Many visitors praised the hotel for being very clean, commenting on clean and comfortable rooms and well-maintained premises. Numerous guests noted that the bed linens were crisp and fresh and several mentioned that both the rooms and public areas were consistently tidy and pleasant. The hotel seems to maintain high maintenance standards, leaving many guests satisfied with their stay.

However, some reviews pointed towards areas needing improvement. A few guests observed that the bathrooms required further attention with issues such as mould, stains and outdated fixtures being highlighted. Carpet cleanliness was another recurring concern with some noting dirty or stained carpets. Housekeeping practices also came under scrutiny with reports of inconsistencies and lapses, such as unclean bathrooms and missed cleaning sessions.

Overall, while the hotel generally achieves a positive impression regarding cleanliness, certain aspects like bathrooms and carpeting could benefit from more thorough cleaning and updating to meet broader guest expectations.

Staff
The numerous reviews of Leonardo Hotel Southampton paint a clear picture of the hotel's strong emphasis on customer service and friendly interaction. The staff consistently receive praise for their friendliness, helpfulness and professionalism, creating a welcoming atmosphere for guests. From the receptionists to the bar and restaurant staff, guests noted prompt and efficient service. Descriptions of the staff being lovely, attentive and accommodating are frequent and there are specific mentions of team members going above and beyond to ensure guest comfort, such as providing special amenities for children.

Despite a few instances of long wait times and less positive interactions, the overwhelming feedback is highly positive. Many guests appreciated the consistently high level of courtesy and the willingness of staff to assist with special requests, including early check-ins and room changes. The professional demeanor and genuine warmth of the team contribute significantly to the overall excellent guest experience at the hotel.

In summary, Leonardo Hotel Southampton can be identified by its excellent customer service provided by a team of dedicated and friendly staff. These positive interactions enhance the comfort and satisfaction of guests, making their stays enjoyable and inviting.

Wi-Fi
The Wi-Fi at Leonardo Hotel Southampton is generally regarded positively by guests. Many appreciated the reliable and stable connection with specific praise for the fast and excellent Wi-Fi, which ran well throughout the hotel, including in the rooms. Guests noted the convenience of free Wi-Fi access, which enhanced their stay by allowing smooth online check-in and check-out processes. Despite some comments about slow speeds and occasional issues, the overall sentiment is that the hotel provides good, stable and reasonably fast internet, making it a suitable choice for both leisure and business travelers looking for dependable connectivity.

Family
The Leonardo Hotel Southampton is widely praised for its family-friendly atmosphere and engaging activities for children. Guests appreciate the hotel's accommodating staff and pleasant service. The establishment shines in providing a variety of child-friendly amenities, emphasizing comfort and entertainment.

The hotel features a dedicated kids room where movies like Shrek are shown, complete with snacks, drinks and complimentary popcorn, which many families found delightful. Small crafts activities and a play area cater to creative and active children, making it ideal for younger guests. On arrival, children receive activity packs and discount cards for the bar, enhancing their stay even further.

Rooms are well-suited for families, including spacious options for groups of four and suites specifically designed for families. The setup often includes a double bed and an additional bed, ensuring a comfortable stay. Guests highlight the cleanliness and comfort of the beds, as well as the convenient room size that accommodates multiple pieces of luggage.

Families not only find the hotel practical but also warm and welcoming. This positive environment is fostered by the helpful and friendly staff, who are attentive to the needs of guests. The location is also advantageous with easy access to local attractions, including a short taxi ride to the harbor.

In summary, Leonardo Hotel Southampton stands out as a fantastic choice for families, offering a great blend of comfort, entertainment and attentive service, making it an excellent option for those traveling with children.

Nightlife
The nightlife around Leonardo Hotel Southampton offers a mix of experiences, reflecting both accessibility and quality. The hotel is centrally located, making it very convenient for guests to reach various pubs, bars, restaurants and clubs within a short walking distance. For those looking to explore the city's entertainment options, it is easy to navigate to popular spots, whether by foot or via a short taxi ride.

While the area immediately surrounding the hotel might not be bustling with nightlife, there's plenty to enjoy nearby. Guests loved the hotel's bar, often describing it as a well-kept and popular spot with a good family atmosphere. It proved to be a relaxing venue for evening drinks. Additionally, nighttime walks around the hotel were reported to be relaxing and enjoyable.

Staff at Leonardo Hotel Southampton were noted to be particularly friendly and accommodating, making it easy for guests to get recommendations and assistance for their evening plans. Overall, the combination of a central location and a welcoming in-house bar provides a balanced and enjoyable nightlife experience for guests.

4 Star
The Leonardo Hotel Southampton has garnered a multitude of positive reviews with guests finding it fantastic and praising their overall experience. This well-maintained establishment is noted for its modern facilities, making it suitable for both business and leisure travelers. Reviewers frequently compliment the cleanliness and service, which are deemed to be of high standards.

The rooms consistently receive high marks for being clean, tidy and well-kept, often highlighted for their modern design and spaciousness with some rooms offering great views. Guests appreciate the comfortable environment, although a few mention the lack of certain amenities like a fridge or minibar, which might be expected in a four-star hotel.

The hotel's restaurant and staff receive praise for their quality service, contributing to the generally positive experience. However, there are some mixed opinions regarding the hotel's four-star rating. While many believe the facilities and service match four-star expectations, a minority feel it leans more towards a three-star atmosphere. Overall, the consensus remains favorable, recommending the hotel for its comfort, quality and service.

Business
Leonardo Hotel Southampton emerges as a commendable choice for business travelers, offering a well-rounded range of facilities to accommodate various professional needs. The comfortable desks and chairs in the rooms, along with a convenient working space, make it ideal for those needing to work during their stay. The hotel is well-suited for business events and meetings, including executive rooms and large meeting spaces equipped with fast internet connection.

Its modern decor and good location add to the convenience, enhancing the overall experience for business trips. The hotel is also noted for its professional services and excellent reception staff, who contribute to a productive and pleasant stay.

Additionally, the hotel's infrastructure is robust, making it a popular and smart choice for work-related stays. However, there are some minor areas for improvement, such as the cleanliness of the room curtains and the lack of a dedicated car park.

Overall, Leonardo Hotel Southampton is recommended for business stays, providing good facilities and a professional environment, ensuring successful meetings and a comfortable working station.

Accessible
Leonardo Hotel Southampton offers a generally positive experience for guests with disabilities due to its accessibility features and central location. The hotel is only a short walk from Southampton town, car parks and other key areas, making it convenient for exploring the city. Guests appreciate the easy access with ramps and functioning elevators, as well as the availability of wheelchair-accessible rooms upon request.

The hotel is described as disabled-friendly with facilities that accommodate people with disabilities well. Additionally, the staff is frequently praised for their attentiveness and helpfulness, enhancing the overall experience for guests.

However, the location can be tricky for those arriving by car, as the hotel is situated in the middle of a roundabout, posing challenges for parking and drop-off, particularly for disabled guests. While there is no onsite parking and finding parking spaces can be difficult, the hotel is accessible easily by other means. Despite these minor inconveniences, the hotel's central position near a lovely park and its good facilities make it a favorable option for those visiting Southampton.


No, Leonardo Hotel Southampton doesn't have any pool.

No, a spa isn't available at Leonardo Hotel Southampton.

No, Leonardo Hotel Southampton doesn't allow dogs.

No, parking facilities aren't available at Leonardo Hotel Southampton.

No, Leonardo Hotel Southampton doesn't have a gym.

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