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Summary of reviewsThe Randolph Hotel in Southwold receives overwhelmingly positive reviews across multiple categories, establishing itself as an excellent choice for travelers seeking a blend of comfort, convenience, and hospitality.
Guests consistently praise its prime location, just a short, scenic walk away from Southwold town center and its lovely beach. The hotel's tranquil setting, ease of access to local amenities, and ample parking facilities further enhance its appeal. The well-maintained grounds, beautiful garden with children's play equipment, and variety of bar drinks add to the relaxing atmosphere.
The breakfast and dining experience are standout features, with many guests expressing delight over the superb quality and variety of food. Breakfast is lauded for using high-quality local ingredients and for its relaxed atmosphere, although a greater variety of vegetarian and vegan options could be beneficial. Dinner, equally praised, offers delicious meals with excellent service, although some find the menu slightly limited.
Room accommodations are highlighted for their spaciousness, modern design, and cleanliness. Guests enjoy comfortable beds and plush bedding, as well as large windows that provide natural light and pleasant views. The bathrooms are well-appointed with modern conveniences, adding to the overall comfort.
Cleanliness is a priority at The Randolph Hotel, earning high marks from visitors who describe the environment as spotless and exceptionally well-kept. The hotel's contemporary style and attention to detail contribute to a fresh and appealing living space.
The staff at The Randolph Hotel are frequently commended for their exceptional service. Their friendly, professional, and attentive demeanor ensures a warm and hospitable environment, with special mention of individuals who go above and beyond to accommodate guest needs.
Luxury is a theme throughout the hotel, expressed in the comfortable and inviting rooms, sumptuous breakfasts, and thoughtful service that promise a memorable stay. Although some areas such as mattress firmness and dining space could see minor improvements, the overall consensus is that The Randolph Hotel offers a luxurious, convenient, and welcoming experience that leaves a lasting positive impression on its guests. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Located near the town center, this boutique hotel offers a blend of historic charm and modern luxury in its elegantly furnished rooms. The rooms are individually designed and feature contemporary elegance with vintage touches. The hotel has a garden terrace for guests to relax.
Hotel with Free Wi-Fi
The Randolph Hotel offers free Wi-Fi. This small, relaxing hotel is situated in a quiet village near Southwold, providing a comfortable base to explore the Suffolk Heritage Coast.
Hotel with Parking
The hotel offers good parking and is known for its pleasant staff, bar, and restaurant.
Small Hotel
Located in Southwold, The Randolph Hotel is a smaller hotel that likely offers a personalized and welcoming atmosphere. Its location in a charming coastal town enhances its appeal for a relaxing getaway.
4-Star Hotel
The Randolph Hotel is noted for its exceptional service and excellent cuisine. This characterful hotel offers a flat-screen TV and a kettle in every room. It is situated in Reydon near Southwold.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Room Types
Twin Room with ShowerProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.
Standard Double RoomThis double room has a tea/coffee making facilities. The room boasts a fresh coastal decor theme and includes an en-suite bathroom with walk in shower
This room has a balcony door which doubles up as an emergency fire exit door.
Classic Double with Shower Only EnsuiteFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
King RoomThis king room has a tea/coffee making facilities.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite has a tea and coffee maker, flat-screen TV, a quiet street view, as well as chocolate for guests. The unit has 3 beds.
Deluxe Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests.
Guest Reviews
8.5
Very Good
Location
The Randolph Hotel boasts a prime location that offers guests the convenience of a leisurely stroll into the charming town of Southwold. Situated in a pleasant and tranquil setting, the hotel provides easy access to local amenities, making it an ideal choice for those seeking a blend of relaxation and proximity to town attractions. Guests appreciate its proximity, with only a 15 to 25-minute walk separating them from the heart of Southwold and its picturesque beach.
The surrounding area is quiet and serene, providing a peaceful retreat while still being close enough to Southwold for daily visits without the need for a car. Visitors often highlight the ease with which they can explore Southwold’s center, utilizing various paths and enjoying the scenery en route. The hotel also offers ample parking, adding further convenience for guests.
Additionally, the hotel features well-maintained grounds, a delightful garden with play equipment for children, and a variety of bar drinks, all contributing to a comfortable and enjoyable stay. The Randolph Hotel seamlessly combines accessibility with a peaceful atmosphere, making it an excellent choice for visitors to Southwold seeking both comfort and convenience.
Breakfast
The breakfast experience at The Randolph Hotel has received consistently high praise from guests. The breakfast is frequently described as superb, featuring a great variety of options that cater to diverse tastes. Many guests highlighted the exceptional quality, noting that it was freshly prepared and cooked to perfection. The scrambled eggs were particularly memorable, with one guest claiming they were the best they had ever tasted. Guests also appreciated the inclusion of high-quality local ingredients, such as kippers. The atmosphere during breakfast is described as relaxed, with polite, friendly, and efficient staff contributing to the positive experience. While the breakfast menu is considered varied and extensive, offering everything from cereals to a classic full English breakfast, some guests suggested adding more vegetarian and vegan options. Overall, the breakfast at The Randolph Hotel appears to be a standout feature, delighting guests with its delicious offerings and attentive service.
Dinner
At The Randolph Hotel, the dining experience consistently receives high praise, with many guests highlighting the delicious and excellent quality of their meals. Diners frequently find the food to be prepared with care and skill, often using local products that enhance the flavor and presentation. The breakfast offerings are particularly notable, with a plentiful and varied menu that has impressed many visitors. Similarly, dinner receives commendations for being superb and well worth the experience, with special mentions of well-sized portions and dishes like the steak deal providing good value for money.
The service complements the dining superbly, as friendly staff ensure a welcoming atmosphere even during busy times. Despite the primarily positive feedback, some guests have observed that the dinner menu could be more expansive, though the quality typically makes up for this limitation. While a few found dinner to be somewhat expensive or lacking coziness, the prevailing sentiment is that The Randolph Hotel offers a dining experience that is both satisfying and memorable.
Rooms
The Randolph Hotel offers an inviting atmosphere with its welcoming and comfortable ambiance, making it an ideal choice for travelers. Guests are consistently impressed by the spaciousness of the rooms, which often feature large windows that bring in plenty of natural light and offer delightful views. The rooms are tastefully decorated with a modern flair, and many boast newly refurbished, contemporary designs. Comfort is a key highlight, with plush bedding and excellent bathroom facilities frequently mentioned. Cleanliness is also a standout quality, with the property maintaining a spotless environment throughout. The hotel is conveniently located close to amenities, and many rooms come with modern en-suites that feature walk-in showers, adding to the overall comfort and convenience. Overall, The Randolph Hotel is praised for its blend of elegant charm and modern comfort, making it a superb choice for a memorable stay.
Beds
The Randolph Hotel is frequently praised for its comfortable and inviting beds, providing guests with a restful night's sleep. Many appreciate the large double beds complemented by crisp, clean bed linens, contributing to an overall sense of comfort and tranquility. The rooms are often described as spacious and luxurious, further enhanced by excellent and generously sized bathrooms.
While most guests find the beds to be a source of contentment, there are mentions of varied mattress preferences. Some found the mattresses too soft or, conversely, too hard, indicating room for improvement in catering to individual preferences. The bedding is noted as comfortable by many, though a few reviews suggested enhancements could be made with the pillows.
Overall, despite a few divergent opinions on mattress firmness, the general consensus is that the Randolph Hotel provides a comfortable bedding experience, contributing positively to its warm and welcoming atmosphere.
Cleanliness
The Randolph Hotel consistently receives high praise for its cleanliness, earning descriptors such as "spotlessly clean," "very clean," and "exceptionally clean." Guests highlight the hotel's immaculate state and well-maintained properties, with rooms often described as comfortable, tidy, and in excellent decorative order. While some rooms may be small, they are noted for being clean and functional. The hotel's modern and contemporary style adds to its appeal, with well-decorated interiors that enhance the overall pleasant experience. Despite minor issues, such as occasional unpleasant smells and small room sizes, the emphasis is on the cleanliness and comfort that guests consistently appreciate. The positive feedback reflects the hotel's dedication to a pristine environment, ensuring guests enjoy a fresh and warm atmosphere during their stay.
Staff
At The Randolph Hotel, visitors consistently praise the exceptional service provided by its staff, highlighting their friendliness, professionalism, and attentive nature. Guests are greeted with a warm, welcoming atmosphere where staff members are not only responsive but also go above and beyond to ensure a pleasant stay, demonstrating a genuine willingness to assist. This hospitality is evident in various ways, from accommodating requests and providing special attention, to ensuring that rooms are clean and quiet, and breakfast is satisfying. The team's civility and helpful demeanor contribute greatly to the hotel's inviting ambiance. The staff’s efficiency and willingness to assist with any need, whether it be providing extra amenities like fresh fruit or facilitating a smooth check-in, enhance the overall guest experience. Special mentions are made towards individuals like Bradley, who exemplify the welcoming and attentive nature of the team. Overall, The Randolph Hotel stands out for its excellent staff, whose outstanding service is a key element in making the hotel the preferred choice for travelers seeking comfort and hospitality.
Parking
The Randolph Hotel boasts a well-regarded parking facility that consistently pleases its guests. Visitors frequently highlight the availability of ample parking spaces and a large on-site car park, emphasizing the ease and convenience it brings to their stay. The parking area is noted for being spacious and not cramped, providing plenty of room for vehicles. Additionally, the inclusion of free parking is appreciated by many. Although some guests mention the stoney surface of the car park, which can be less convenient for wheeling suitcases, the overall consensus is positive. For those seeking hassle-free parking in a hotel, The Randolph Hotel provides a reliable and accommodating option.
Luxury
The Randolph Hotel provides a luxurious and comfortable experience for its guests. The rooms are described as luxurious, clean, and spacious, offering a sense of relaxation, particularly in the Churchill Suite. Guests are treated to sumptuous breakfasts that prepare them well for the day ahead. The service is thoughtful and complemented by lovely decor throughout the hotel. Additionally, the dining areas could be adjusted for more spacious seating, but this does not detract from the excellent overall experience. The combination of excellent service and delicious meals ensures a memorable stay.
No, The Randolph Hotel doesn't have any pool.
No, a spa isn't available at The Randolph Hotel.
No, The Randolph Hotel doesn't allow dogs.
Yes, parking facilities are available at The Randolph Hotel.