Holiday Inn Express Reno Airport by IHG offers an exemplary experience for travelers seeking convenience, comfort, and exceptional service. The hotel's prime location near Reno Airport and major transportation routes makes it a practical choice for exploring local attractions, including the downtown area and popular casinos. Guests appreciate the proximity to dining and shopping options, as well as the peaceful, safe environment surrounding the hotel.
The breakfast at Holiday Inn Express Reno Airport is a standout feature, with a varied and high-quality selection surpassing typical continental offerings. Guests enjoy hot and cold options including omelets, bacon, sausage, cinnamon rolls, and good coffee, often praising the generous spread and the friendliness of the dining staff. The complimentary breakfast adds significant value to the stay, serving as a delightful start to the day.
Accommodations at the hotel are well-maintained, clean, and modern, ensuring comfort for all guests. Spacious rooms, equipped with amenities like Keurig coffee makers and microwaves, provide a fresh and relaxing atmosphere. Recently renovated areas contribute to the positive impressions, complemented by the efficient and friendly service from staff members.
Cleanliness is a key highlight, with guests frequently noting the spotless rooms and public areas. The hotel's attention to detail, such as luxury features and smoke-free surroundings, elevates the comfort level and enhances the guest experience. Staff are consistently praised for their friendliness and professionalism, creating a welcoming atmosphere throughout the property.
Facilities like complimentary Wi-Fi are reliable and strong, serving as an appreciated convenience for tech-savvy guests. The gym exceeds expectations with its modern equipment, despite occasional minor lighting issues, and the clean indoor heated pool and hot tub provide family-friendly enjoyment.
Families find the hotel particularly accommodating, with spacious rooms suitable for larger groups and a non-casino environment. Kid-friendly activities and amenities, combined with thoughtful breakfast options, strengthen the hotel’s appeal as a choice for family stays. Guests also enjoy extra treats like warm cookies and lemon water in the lobby.
The beds at Holiday Inn Express Reno Airport are frequently praised for their comfort and cleanliness, contributing to restful sleep. Excellent quality bedding and pillows are noted, with minor issues being rare.
For business travelers, the hotel stands out with practical amenities like a free shuttle service for easy access to local areas. The business center and responsive staff further enhance the property’s suitability for business stays, making it a highly recommended choice for both leisure and business visits.
Overall, Holiday Inn Express Reno Airport by IHG provides a superb experience that rivals three-star expectations, offering seamless service and facilities that encourage guests to return. Its strategic location and exceptional service make it an ideal stopover in Reno.
This guesthouse is designed specifically for couples, offering a private and intimate setting. Its focus on romance makes it ideal for those seeking a cozy and memorable getaway.
Designed specifically for couples, this retreat offers a romantic and intimate atmosphere. Its focus on providing a cozy and private space makes it ideal for a couples' getaway.
The Jesse is a small, independent hotel with only six rooms, ensuring an intimate experience. Each room is uniquely designed with custom-made bedframes, exposed brick walls, and original artwork, creating a stylish and comfortable retreat. It features a bar, lounge, and restaurant that adds an exclusive touch for hotel guests.
Howard Johnson by Wyndham Downtown Reno boasts a highly appreciated location, strategically positioned near key attractions, including casinos and downtown Reno, which makes it convenient for tourists and convention-goers alike. Accessibility from I-80 and proximity to local amenities further enhance its appeal. Despite occasional nighttime noise due to its central position, the location remains a major benefit.
The hotel's breakfast offerings, however, have drawn mixed reactions. While a limited number of guests enjoyed the breakfast, particularly the waffle-making option, many found it unsatisfactory, citing minimal choices and instances of no breakfast being provided despite advertisements suggesting otherwise.
Room quality received varied feedback. While some guests praised the cleanliness, spaciousness and recent remodels, many encountered issues with maintenance, such as leaky plumbing, broken furniture and cleanliness concerns, including unpleasant odors and visible stains. The inconsistent housekeeping standards detracted from the overall experience.
Cleanliness throughout the property also varied significantly. Some guests found the rooms clean and comfortable, while many others reported serious issues such as dirty floors, stained sheets, bathrooms needing better upkeep and even encounters with cockroaches.
Staff interactions ranged from highly positive to disappointing. Many guests appreciated the courteous and helpful nature of specific staff members, including notable mentions for their friendliness. However, there were also reports of rudeness, unresponsiveness and untimely room entries despite "do-not-disturb" signs, pointing to inconsistencies in service.
Parking is another mixed aspect. The secure, gated parking was appreciated by many guests for providing a sense of security and sufficient space. However, cleanliness and safety issues, including broken glass and unauthorized individuals in the lot, reduced the overall positive impact.
Beds receive similarly varied feedback. While some guests found them comfortable and conducive to a restful night, others experienced discomfort from lumpy mattresses, felt springs, poor quality foam and hygiene concerns like bed bugs.
In summary, while the Howard Johnson by Wyndham Downtown Reno enjoys a fantastic location and has some positive aspects in terms of staff friendliness and spacious rooms, there are significant areas needing improvement, particularly in breakfast offerings, maintenance, cleanliness and bedding quality.
This newly renovated boutique hotel offers a cozy and nostalgic charm. With only 21 rooms, it provides a more intimate setting. Individual entrances and cool little courtyards contribute to its unique appeal.
This guesthouse offers a unique movie-themed experience. The intimate setting and creative decor create a cozy and memorable stay for movie enthusiasts.
The Art Deco design offers a unique and stylish ambiance. Its small size ensures a private and cozy stay, perfect for guests who appreciate distinctive aesthetics.
This guesthouse provides a zen atmosphere, ideal for guests seeking a peaceful and relaxing retreat. The intimate setting and unique decor contribute to a cozy and charming experience.
These apartments provide a private and intimate setting within the Reno Experience District. The self-contained units are designed for a comfortable and cozy stay.