Best Western Plus Spartanburg receives commendations for its convenient location, praised for its proximity to major highways, eateries, retail stores and Upstate University, making it a practical choice for both short and extended stays. The soundproofing ensures a quiet environment despite the nearby highway. Guests appreciate the secluded, safe area, which minimizes traffic hassles and enhances its appeal for quick commuting and exploring Spartanburg.
The breakfast experience is well-received with many guests finding it delicious and varied, offering a range of hot and cold options, including sausages, eggs, grits and waffles. The breakfast area is generally clean and organized, although some critiques mention it could be better attended to during busy times.
Rooms are widely noted for being clean, comfortable and spacious with modern decor and useful amenities for business travelers. The soundproofing is effective and guests appreciate the helpful staff. However, there are sporadic reports of cleanliness issues, such as dirty rooms and maintenance problems, although ongoing renovations seem to be addressing these aspects over time. Overall, the rooms are seen as good value with many guests having a positive experience.
Cleanliness across the hotel is generally lauded with most guests finding the rooms and public areas clean and comfortable. Occasional issues with dirty carpets, stained sheets and unclean bathrooms are noted, but these are not the majority experience.
Staff are consistently recognized for their friendliness and efficiency, enhancing the guest experience. The front desk staff, in particular, receive praise for their professionalism and helpfulness, although there are isolated instances of less satisfactory interactions.
The free wifi is appreciated and works well for most guests, although there are a few mentions of intermittent connectivity issues. The gym is considered a nice feature with many guests noting its cleanliness and functionality, despite occasional access and restocking challenges.
Beds at the hotel are widely praised for their comfort, contributing to a restful night’s sleep. Guests appreciate the cleanliness and comfort of the beds with a few minor complaints about the pillows. The overall sentiment is that the beds significantly enhance the comfort and quality of the stay.
As a three-star hotel, Best Western Plus Spartanburg meets the expectations of its category, providing a good value despite some sentiments about price-performance ratios. It delivers an adequate experience aligned with typical three-star standards, offering a cost-effective stay for travelers.