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Summary of reviewsWellness Hotel Astra is a highly praised establishment nestled in the picturesque Giant Mountains, offering a serene yet accessible location. The hotel's proximity to the city center, nature trails and ski slopes makes it an ideal spot for various activities, from hiking to skiing. The surrounding beauty and the convenient access to natural attractions further enhance its charm, catering to both nature enthusiasts and families.
Guests consistently commend the extensive and delicious breakfast variety, highlighting the fresh pastries, fruits and excellent service. The dinner offerings also receive positive feedback for their quality and variety with hearty meals catering to diverse palates, though there are occasional critiques regarding the evening buffet and vegetarian options.
Room accommodations at Wellness Hotel Astra are generally positive with many guests appreciating the spaciousness, cleanliness and pleasant decor. While some rooms are newly renovated, providing modern amenities and comfort, a few older rooms have been noted for lacking certain modern facilities and soundproofing. Nevertheless, the overall impression is favorable with beautiful views and comfortable layouts.
Cleanliness throughout the hotel is impeccable with meticulous attention to detail in both private and communal areas. The well-maintained and spotless environment greatly contributes to a pleasant stay.
The staff at Wellness Hotel Astra are frequently praised for their friendliness and professionalism, playing a significant role in enhancing the guest experience. Despite occasional issues with service in certain areas, the overall sentiment is that of a hospitable and efficient team.
The hotel offers free Wi-Fi with connectivity varying throughout the premises. While some areas boast strong signals, others, particularly on higher floors, may experience weaker reception.
The wellness and spa facilities are standout features, offering a luxurious and well-maintained environment. The pool, saunas, salt cave and massage services are frequently highlighted as top-notch, although some amenities have additional charges and occasional access restrictions.
A family-friendly atmosphere is prevalent at Wellness Hotel Astra with numerous amenities catering to children, such as a playroom and family rooms. The quiet location and staff's welcoming nature make it a suitable destination for family vacations.
Guests' experiences with the beds are mostly positive, noting comfort and quality. However, there are mixed reviews regarding specific preferences for mattress firmness and bed configurations.
For a three-star hotel, Wellness Hotel Astra provides good value with its well-rounded offerings in services and facilities, making it a commendable choice for a relaxing and enjoyable stay amidst stunning natural scenery. Show more
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Categories
Hotel for Honeymoon
Located in a serene setting, this hotel emphasizes wellness. It offers amenities and services designed for relaxation and rejuvenation.
Hotel with Spa
Located a short walk from the city center, Wellness Hotel Astra features an indoor swimming pool and a spa. Reviews rave about the great wellness facilities, including a pool, saunas, and salt cave, as well as its friendly staff.
Dog Friendly Hotel
Located in Špindlerův Mlýn, this wellness hotel allows pets. It offers relaxation and comfortable accommodation for both guests and their dogs.
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, Kč 282,85 per night
Should the dog owner notify you before checking in? Yes
What is the maximum number of dogs per room? Only one dog is allowed
Is there a maximum weight of dogs accepted? Yes, 15 Kg
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? Yes
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must have proof of current vaccinations
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Except for dogs, do you also accept other pets? Yes
Explicitly mentioned as having an indoor pool and a full-service spa, this hotel provides extensive facilities for swimming and relaxation.
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
4-Star Hotel
Room Types
Classic Double RoomThese rooms offer a flat-screen TV and a private bathroom with a shower. Unlimited access into Swimming Pool.
Family RoomThese rooms offer a flat-screen TV and a private bathroom with a shower. Some include a balcony. Unlimited access into Swimming Pool.
Classic Double Room with BalconyThese rooms offer a flat-screen TV and a private bathroom with a shower. These rooms include one double bed and extra bed 80 x 180 cm, some include a balcony. Unlimited access into Swimming Pool.
Comfort Double Room with BalconyThis double room has a balcony, tea/coffee maker and flat-screen TV. Unlimited access into Swimming Pool.
Comfort Suite with BalconyThis suite has a balcony, tea/coffee maker and bathrobe. Unlimited access into Swimming Pool.
Comfort Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Wellness Hotel Astra is praised for its enviable location, situated in the serene and picturesque Giant Mountains. Guests consistently highlight the hotel's proximity to various attractions, including the city center, nature trails and ski slopes. With its quiet setting, the hotel offers a peaceful retreat that is still conveniently close to shops, restaurants and the main Medvědín ski zone.
The area surrounding the hotel is frequently described as beautiful with many guests enjoying the breathtaking views from their rooms and balconies. This locale proves to be ideal for both summer and winter activities, making it a versatile destination for hiking, trail running, skiing and more.
Additionally, the hotel provides easy access to hiking areas, toboggan runs and other natural attractions, making it a dreamlike spot for nature enthusiasts and families alike. The included parking and short distances to key spots such as the bus stop further add to the convenience and appeal of this location. Many guests found the venue to be an excellent starting point for various excursions, appreciating the peaceful yet central positioning.
Overall, Wellness Hotel Astra's location strikes a harmonious balance between tranquility and accessibility, offering something for everyone amidst stunning natural beauty.
Breakfast
Wellness Hotel Astra has garnered positive attention for its morning offerings, consistently praised for its excellent and extensive breakfast variety. Guests frequently highlight its wide, diverse selection catering to all tastes, including a mix of hot and cold dishes, fresh pastries, fruits and muesli. The buffet style is notably appreciated for being both plentiful and delicious with many noting that the food is constantly replenished.
Visitors commend the quality and freshness of items such as warm rolls and tasty coffees, describing the breakfasts as "very good", "excellent" and "great". Notable mentions also go to the hotel's cozy and clean ambiance which complements the dining experience. While breakfast at Wellness Hotel Astra is characterized by diversity and abundance, some reviewers did note occasional limitations and repetition over longer stays. However, for the most part, the breakfast service meets and even exceeds expectations, making it a strong highlight of the hotel experience.
Dinner
The dinner experience at Wellness Hotel Astra has received a variety of feedback from guests with a predominantly positive tone. The food at both breakfast and dinner is frequently praised for its excellence and variety with many guests noting that it is delicious, plentiful and well-prepared. The hotel's cuisine appears to be a highlight with many mentioning the high quality and diverse options available, which include an abundant selection of fruits and vegetables.
Breakfast and dinner are often described as simply amazing with some guests highly recommending the dinner buffet. The meals served are typically hearty with a strong emphasis on meat, typical of traditional Czech cuisine. Meanwhile, specific comments spotlight the great breakfast experience, attributing it also to friendly staff and excellent service.
However, a few guests have voiced less favorable opinions, noting that the evening buffet sometimes did not align with their taste or wasn't perceived as worth its price. There were also mentions of limited options for vegetarians and occasional inconsistencies in the quality of the dinner from day to day. Despite these occasional criticisms, the overall sentiment remains that the food at Wellness Hotel Astra is mostly of high quality, varied and delicious, making it a significant positive aspect of the guests' stay.
Rooms
The Wellness Hotel Astra offers a mixed but generally positive experience when it comes to its room accommodations. Guests frequently highlight the spaciousness of the rooms, emphasizing their generous size and comfortable layouts. Many rooms are newly renovated, modern and clean, maintaining a pleasant and cozy atmosphere. The cleanliness is often noted with rooms being daily maintained by diligent cleaning staff.
Several reviews praise the well-equipped and luxurious furnishings, including comfortable beds and pleasant decor. The beautiful views, especially for rooms with balconies, have been a hit among visitors, adding to the overall appeal of the accommodation. The hotel’s prime location and the standard of amenities provided also contribute positively to guests’ stays.
However, some guests have reported issues with older rooms, noting that some are outdated and lack modern facilities such as refrigerators and kettles. Concerns were raised about insufficient soundproofing with some rooms being noisy due to their proximity to common areas and the bowling alley. There were occasional complaints about temperature control within the rooms, both regarding heating and cold water issues.
Overall, the spacious and clean nature of the rooms, combined with decent amenities and beautiful views, creates a generally favorable environment. However, potential guests might want to verify room specifications and requests in advance to ensure a comfortable stay tailored to their needs.
Beds
Guests had diverse experiences with the beds at Wellness Hotel Astra. Many highlighted that the beds were very comfortable and conducive to a good night's sleep with some even mentioning high-quality or new mattresses. The rooms, often described as comfortable and offering mountain views, contributed to an overall positive stay.
However, there were some mixed opinions regarding specific aspects of the bedding. While numerous guests praised the spacious and comfortable nature of the beds, a few found the pillowcases too soft or the mattresses too firm or too soft for their liking. Issues such as beds consisting of two pushed-together singles rather than a genuine double bed and mattresses sometimes sliding apart were mentioned. Additionally, complaints about very soft mattresses and some discomfort with extra sofa beds were noted.
Despite these occasional shortcomings, the general consensus reveals that guests found the beds at Wellness Hotel Astra largely comfortable and satisfactory for restful sleep during their stay.
Cleanliness
Wellness Hotel Astra impresses with its stellar cleanliness, as consistently highlighted by numerous guest reviews. From the rooms to the communal areas, everything is tidy and well-maintained with cleaning services receiving high praise for their meticulous attention to detail. Guests particularly note that the rooms are not only clean but also bright and well-furnished, contributing to a pleasant stay. The hotel environment strikes a balance between modernity and comfort, ensuring cleanliness is upheld at all times. Though minor issues like the Kneipp pool system not functioning properly and a few instances of moldy carpet smells were mentioned, these do not overshadow the overwhelming positive remarks about the hotel's cleanliness standards. The cleaning staff are noted for their great work, ensuring rooms are always immaculate and prepared with fresh linens and towels daily. Whether appreciating the clean floors or the overall good condition of the hotel, guests repeatedly commend the pristine environment, making Wellness Hotel Astra a reliable choice for a hygienic and comfortable stay.
Staff
Wellness Hotel Astra consistently impresses visitors with its commendable staff. Predominantly praised for being friendly and helpful, the staff's warm demeanor is the backbone of many positive experiences. Guests often highlight their interactions with the welcoming and efficient team members, including the receptionists and bar staff. The receptionists were particularly noted for their professionalism and the staff’s multilingual abilities further enhanced the guest experience. The service at the bar and restaurant stood out with guests appreciating the attentiveness and communicative abilities of the personnel.
However, while most staff were friendly and accommodating, some guests noted moments where service fell short. A few mentioned issues with inattentive or unfriendly staff, particularly in the bar area and from the management. These instances appeared to be exceptions rather than the rule, overshadowed by numerous instances of exceptional service.
The overall cleanliness and pleasant atmosphere of the hotel also received high marks with cleaning staff ensuring a fragrant and spotless environment. Additionally, the hotel's family-friendly approach and the warm reception left a lasting positive impression on many visitors.
Despite minor setbacks, the majority of guests felt the staff's friendliness, helpful nature and professionalism contributed significantly to a comfortable and enjoyable stay at Wellness Hotel Astra.
Wi-Fi
The Wellness Hotel Astra offers free WLAN included in the stay, which guests appreciate. While there are positive mentions of good and even super Wi-Fi performance in some areas, others have encountered weak signals, particularly on higher floors such as the sixth floor. Wi-Fi coverage can be spotty with some guests noting it was not available in their rooms or that the signal was unreliable at times. Overall, the internet service varies throughout the hotel with some rooms and areas experiencing better connectivity than others.
Spa
The Wellness Hotel Astra offers an exceptional spa experience highly praised by guests. The wellness zone features unique attractions like a salt cave and saunas, creating an inviting and luxurious atmosphere. The pool and wellness areas are often highlighted as top-notch and well-maintained, providing a serene environment for relaxation. Many appreciated the superb massages and considered the facilities modern, clean and exclusive.
Although some amenities like the jacuzzi and additional saunas come with an extra charge, many visitors found the overall experience worth the cost. The massages, saunas and other wellness attractions contributed to an excellent and pleasant environment. However, a few guests noted limitations, such as restricted access times and occasional non-functionality of certain features, like the Kneipp path. Despite these minor issues, the wellness area remained a standout feature for many, offering a perfect setting for ideal relaxation. Overall, the spa facilities at Wellness Hotel Astra are considered a significant asset, contributing greatly to the hotel's appeal.
Pool
The Wellness Hotel Astra boasts a well-maintained and inviting pool area that consistently receives positive feedback for its size and cleanliness. Many guests appreciated the pool's ample space and noted that it is sufficiently warm, providing an overall pleasant swimming experience. The pool area is also complemented by a high-level spa zone, great relaxation areas and special prices for wellness procedures, making it an ideal spot for unwinding.
However, there are some mixed reviews concerning the pool's water temperature. While some guests found the water to be refreshingly cool, others felt it was too cold with a few mentioning that the water temperature was lower than advertised. Despite this, the general consensus is that the pool and wellness area are top-notch and greatly enjoyed by visitors. The presence of billiards and ample parking further enhances the experience, making it a well-rounded choice for those seeking relaxation and leisure.
Family
Wellness Hotel Astra caters remarkably well to families, offering a range of child-friendly amenities and activities that make it an ideal choice for family vacations. Guests consistently described the hotel as very kid-friendly and noted the great selection of meals specifically designed for young ones. The hotel features a playroom, providing entertainment and activities to keep children engaged. Additionally, the location is wonderfully quiet and conveniently situated for family outings like hiking and skiing.
Family rooms, while small, are generally acceptable and come with decent-sized beds to accommodate both adults and children. The staff is welcoming and child-friendly, contributing to a nice family atmosphere. The hotel's facilities are superb for family activities with many guests expressing satisfaction with the amenities available for children.
Though the pool temperature is noted to be quite cold for kids and there are restrictions for children accessing the whirlpool, the overall family-friendly environment remains a strong point. A calm and peaceful setting, together with surrounding cafes and restaurants, make for a convenient and enjoyable stay for families.
Despite the occasional presence of noisy groups, such as retirees and the sight of dogs in dining areas, many find Wellness Hotel Astra a great fit for family trips, providing positive experiences and sufficient amenities for a wholesome family retreat.
3 Star
Wellness Hotel Astra offers good value for a three-star establishment, providing a fair standard of accommodations and services typical of its rating. The hotel features pleasant special prices for some wellness procedures, which guests have found to be appealing. Breakfasts at Wellness Hotel Astra align with the expectations of standard three-star hotels. While the overall decor may be somewhat eclectic, it maintains the essential qualities and amenities one would anticipate from a three-star hotel. The pricing for a three-star room has been noted as somewhat surprising, potentially offering a bit more than what might be expected for the cost. Overall, guests find it to be an adequate option within its category.
Indoor Pool
The Wellness Hotel Astra boasts a beautiful indoor pool that guests consistently praise for its cleanliness and warm water. The pool area is included in the hotel price, offering excellent value. Visitors often highlight the pleasant temperature of the water, describing it as perfect for swimming. The hotel's wellness area, which includes the pool and a new spa with a sauna world, provides guests with an enjoyable and relaxing experience. Standard swimming pool facilities are available, ensuring a comfortable swim each time. Overall, the indoor pool and wellness amenities at Wellness Hotel Astra contribute significantly to a satisfying stay.
Dog Friendly
The Wellness Hotel Astra is widely recognized for its dog-friendly accommodations, receiving praise from guests who appreciate the welcoming atmosphere for their furry companions. This pet-friendly hotel allows small dog breeds up to 30 cm, although there is a notable fee of 600 CZK per night per dog, which some guests find rather high. Despite the cost, the hotel is accommodating to families traveling with dogs, permitting multiple dogs to stay.
Guests frequently highlight the cleanliness of the hotel, particularly the superb family rooms and commend the amazing staff for their hospitality. The ability to have dogs in the dining room is another positive aspect noted by some. Overall, Wellness Hotel Astra provides a suitable and clean environment for visitors traveling with their pets, making it a good option for those looking to include their dogs in their travel plans.
Yes, Wellness Hotel Astra has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Wellness Hotel Astra.
Yes, Wellness Hotel Astra welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Wellness Hotel Astra.