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Summary of reviewsLocated in the heart of Špindlerův Mlýn, Wellness Hotel Grand offers an exceptional blend of comfort, convenience, and hospitality that is highly praised by its guests. The hotel's central location provides easy access to local attractions, including popular restaurants and ski areas, making it an ideal base for both adventure and relaxation. Visitors appreciate the modern, clean, and tastefully furnished rooms, characterized by comfortable beds and beautiful views, alongside excellent wellness facilities.
The hotel's breakfast receives commendations for its variety and quality, providing a delicious and hearty start to the day with a wide selection that caters to diverse tastes. Though there's some feedback about room for improvement in variety, guests generally leave satisfied. The dinner offerings also stand out, with well-prepared dishes and friendly service enhancing the dining experience. Dietary accommodations are noted, adding to the positive reviews.
The wellness area at the hotel is a notable highlight, praised for its tranquil, clean, and modern facilities. It offers a luxurious retreat with saunas, a whirlpool, and relaxation spaces, perfect for couples seeking a serene escape. Complimentary daily spa access adds to the enchantment of the visit.
Guests find the staff to be a significant asset, with reviews consistently highlighting their friendliness, helpfulness, and attentiveness. The team is recognized for going above and beyond, enriching the overall guest experience.
Parking at the hotel is convenient and affordable, with options for electric vehicle charging, adding to the seamless experience for travelers. Although the hotel lacks an elevator, which may affect guests with mobility concerns, the parking services remain highly rated.
Families find the hotel welcoming, with a pleasant atmosphere and friendly service. While specific family-oriented facilities might be limited, the hotel serves as a recommended base for mountain excursions and skiing, appealing to both families and couples alike.
Overall, Wellness Hotel Grand impresses with its clean accommodations, superb location, satisfying culinary offerings, and dedicated staff, making it a favored choice for travelers seeking a comprehensive and enjoyable stay in Špindlerův Mlýn. Show more
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Hotel near Ski Resorts
Situated in Špindlerův Mlýn, this hotel provides easy access to ski areas and offers wellness amenities for post-ski relaxation. Its location is advantageous for winter sports.
Hotel for Honeymoon
The hotel provides a luxurious and relaxing experience. Its wellness facilities and serene environment make it perfect for a rejuvenating honeymoon retreat.
Hotel with Spa
Equipped with a wellness center offering various spa treatments. Provides a relaxing environment for guests seeking rejuvenation. Known for its high-quality service and attention to detail.
Family Friendly Hotel
This hotel is tagged as wellness hotel. It provides wellness services that can be enjoyed by families.
Hotel near Nightlife Spots
Located on Okružní street, placing it within walking distance of several bars and clubs. Its central location makes it a good base for exploring the nightlife in Špindlerův Mlýn.
Hotel with Parking
This hotel provides excellent parking facilities for guests. Its location is convenient, making it easy to access nearby attractions and ensuring a hassle-free experience for drivers.
EV charging stations
Small Hotel
Wellness Hotel Grand offers a range of wellness facilities and comfortable accommodation. The hotel provides a relaxing environment and is suitable for those seeking a rejuvenating getaway.
Hotel with Tennis Courts
While specific tennis facilities aren't detailed in the provided data, Wellness Hotels often cater to active guests and may offer tennis or access to nearby courts.
3-Star Hotel
This hotel is centrally located and offers a spa with massages, a hot tub, and a sauna. It provides convenient access to skiing areas and features amenities like babysitting and ski storage, making it ideal for relaxation and winter sports.
Hotel with EV Charging Stations
Dog Friendly Hotel
Room Types
Double RoomThis room includes a private bathroom and a seating area with satellite TV.
In case of booking for 2 and more nights, guests gain a 60-minute wellness access per stay.
Triple RoomThis room includes a private bathroom and a seating area with satellite TV.
SuiteThis suite features a minibar, satellite TV and seating area.
Double Room with TerraceThis double room has a satellite TV, minibar and seating area.
Triple Room with TerraceThis triple room features a sofa, minibar and seating area.
Deluxe SuiteThis apartment features a balcony, sofa and view.
Please note that pets are not allowed in this room.
Family SuiteFeaturing free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The spacious family room features a minibar, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as mountain views. The unit has 3 beds.
Double Room with BalconyThis double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
Nestled in the heart of Špindlerův Mlýn, Wellness Hotel Grand boasts an enviable location that garners high praise from its guests. Its central position offers unparalleled convenience, with everything from the main square to popular restaurants and a ski bus just a few steps away. Its proximity to hiking trails and the ski area makes it an ideal starting point for both mountain excursions and outdoor adventures. Despite the bustling surroundings, the hotel maintains a quiet and pleasant atmosphere, allowing for relaxation after a day of exploration. Visitors also appreciate the modern, clean, and tastefully furnished rooms, complemented by a superb wellness area and friendly staff. With excellent parking options and a great breakfast offering, this hotel provides a harmonious blend of comfort and accessibility, perfect for any traveler seeking a central base from which to enjoy the delights of Špindlerův Mlýn.
Breakfast
Nestled in a picturesque setting, the Wellness Hotel Grand offers a breakfast experience that earns accolades from guests. Visitors frequently praise the variety and quality of the morning offerings, describing them as delicious, fresh, and abundant. With a focus on replenishment and a wide selection, the breakfast appeals to diverse palates, ensuring guests start their day well-satisfied. The buffet-style service includes thoughtful additions like almond milk and, occasionally, a glass of champagne, adding a touch of luxury to the experience.
Though some guests mention areas for improvement in variety, the overall tone remains positive, emphasizing the breakfast as consistently tasty and fulfilling. The courteous staff contributes to a pleasant dining experience, often making special acknowledgments of their attentive service during breakfast hours. Additionally, the hotel's well-regarded spa complements the culinary offerings, enhancing the overall appeal for those seeking relaxation and indulgence.
While there are occasional notes about limited options, the consensus points to an excellent start to the day, characterized by great breakfasts and a diverse selection. The hotel's commitment to providing hearty, delicious meals shines through, ensuring visitors leave with their appetites and spirits lifted.
Dinner
At Wellness Hotel Grand, guests generally experience satisfying dinners with a variety of well-prepared dishes. The half board option commonly features a 3-course menu with a selection of three dishes, which have been praised for their great taste and quality. The cuisine is consistently described as delicious, with the staff providing friendly service that enhances the dining experience. Guests highlight the accommodation for dietary requirements, noting that celiac-friendly options are available, and recommend the evening meals for their tastiness. A special mention goes to the thoughtful staff who ensure even pets are catered to, as seen in the instance where a guest's dog was kindly given a bowl of water. While the food quality is often regarded as excellent, some reviews suggest that the dinner menu could benefit from more variety, as certain guests found it to be somewhat inadequate. There have also been isolated concerns about cleanliness and closure notices, which may affect overall perceptions. Despite these few issues, for many, Wellness Hotel Grand provides a worthwhile dining option characterized by high-quality dishes and a welcoming atmosphere.
Rooms
The rooms at Wellness Hotel Grand have been consistently praised for their cleanliness and modern furnishings. Many guests appreciate the spacious and well-equipped accommodations that provide a comfortable stay, with features like balconies and minibars enhancing the experience. The views from some rooms have been described as beautiful, adding to the overall appeal of the stay. Beds are frequently noted as very comfortable, contributing to a restful night's sleep.
However, a few issues have been highlighted, such as noise disturbances due to thin walls and inadequate soundproofing. The aesthetic appeal of the rooms is varied, with most being modern and beautifully designed, although some top-floor apartments are critiqued for having small windows and outdated furniture. Additionally, the absence of room cleaning during extended stays was noted as a drawback by some guests. Despite these concerns, the attentive and friendly staff, along with the appealing wellness facilities and delightful breakfasts, significantly enhance the guest experience at this well-located hotel.
Beds
The beds at the Wellness Hotel Grand have garnered significant praise for their comfort. Many guests have described the beds and mattresses as very comfortable, providing a pleasant sleeping experience with their firmness, which many found favorable. However, for some, the beds were on the harder side, which may be a consideration for those who prefer softer sleeping arrangements. A couple mentioned concerns about bed size, with one noting that the double bed measured 160 x 200, which felt too small for two adults. Despite these minor drawbacks, the overall sentiment regarding the beds was positive, with guests appreciating the quality of sleep they could enjoy.
Cleanliness
Wellness Hotel Grand offers a consistently high standard of cleanliness, with guest reviews frequently highlighting the spotless condition of the rooms and facilities. Many guests appreciate the modern, well-maintained bathrooms and describe the rooms as clean, nicely furnished, and spacious. The wellness area also receives praise for its cleanliness and modern design. Moreover, guests often mention the hotel’s central location as a bonus, paired with good services like ample parking and a well-regarded restaurant serving excellent breakfasts. The hotel is described as functional and clean, offering pleasant and quiet accommodation. However, a few guests noted areas for improvement, such as the room cleaning services and the cost of using some of the wellness facilities. Despite this, the hotel's commitment to maintaining a clean environment is evident, making it a recommended choice for those prioritizing cleanliness in their stay.
Staff
The reviews for Wellness Hotel Grand consistently highlight the exceptional service provided by the staff, emphasizing their friendliness, helpfulness, and attentiveness. Guests frequently describe the staff as accommodating, polite, and willing to go above and beyond to ensure a pleasant stay. The reception team, in particular, receives commendation for their friendliness and ability to speak German, ensuring guests feel welcome from the moment they arrive. The restaurant staff also receives praise, creating a warm atmosphere during meals. Numerous reviews mention the hotel staff’s consistent politeness and attentiveness throughout the entire facility, from the reception desk to breakfast and dinner services. Overall, the hotel's staff is recognized as a significant asset, delivering excellent service and contributing to the positive experiences of the guests.
Spa
Nestled within the alluring confines of Wellness Hotel Grand, the spa area emerges as a notable highlight. Guests frequently praise its ability to provide a tranquil escape, with private access amplifying its charm for intimate experiences. Though considered compact, the wellness area impresses with its modern facilities, including an infrared cabin, steam and Finnish saunas, a whirlpool, and relaxation spaces.
Cleanliness shines through as a consistent virtue, fostering a comfortable and inviting atmosphere. The spa’s intimate design makes it particularly suited for couples seeking exclusivity, despite its smaller size. Compliments flow steadily towards the overall ambiance, describing the spa as homely yet luxurious. The array of offerings, such as the Kneipp basin and multiple saunas, is touted as top-notch, ensuring a comprehensive wellness experience.
Additionally, the inclusion of daily spa access for two hours leaves guests satisfied, and those seeking a more exclusive experience can enjoy private use of the facilities for an hour. In sum, Wellness Hotel Grand’s spa area is an excellent feature, providing a serene retreat enriched with modern amenities and exemplary cleanliness.
Parking
The Wellness Hotel Grand offers a variety of convenient parking options for its guests. The facility provides covered parking, which is noted for its affordability and proximity to the hotel. Guests have the convenience of parking right by the hotel, making access easy and stress-free. For electric vehicle owners, there is the possibility to charge cars directly in the parking area. The parking is cost-effective, with charges clearly stated, making planning straightforward. There is also private parking available under the hotel and behind the building, providing an added layer of security and convenience. However, some guests have noted that the hotel lacks certain amenities like an elevator, so it may be less ideal for those with mobility concerns. Overall, the parking experience at the Wellness Hotel Grand is positively received, praised for its coverage, accessibility, and value.
Family
Wellness Hotel Grand offers a welcoming environment for families with children. Many guests note how they enjoyed their stay with kids, highlighting the comfortable experience and friendly service. The hotel's small and clean atmosphere is praised for adding to the charm and ensuring a pleasant visit. While it may not have dedicated spaces specifically for family activities, it serves as a great base for outdoor adventures, making it ideal for families looking to explore the nearby mountains and enjoy skiing trips. Alongside its serene setting which couples appreciate, the hotel manages to cater well to those traveling with children, offering a satisfying stay for the whole family.
No, Wellness Hotel Grand doesn't have any pool.
Yes, a spa is available at Wellness Hotel Grand.
Yes, Wellness Hotel Grand welcomes dogs.
Yes, parking facilities are available at Wellness Hotel Grand.