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Summary of reviewsGaleria Valeria Seaside Downtown – MAG Quaint & Elegant Boutique Hotels is celebrated for its outstanding location, offering easy access to Split's old town, harbor and primary attractions. Guests appreciate the proximity to restaurants, shops, bars and scenic coastal walking trails, along with a convenient nearby parking facility.
Rooms at the hotel garner significant praise for their spaciousness, modern decoration and cleanliness. They are noted to be generously sized, stylishly renovated and equipped with ample amenities. Many visitors specifically enjoy the comfortable beds and spacious bathrooms, though some criticisms include harder mattresses and occasional outdated elements.
Cleanliness generally meets high standards with many guests commending the immaculate condition of the rooms and bathrooms. The overall modern and airy atmosphere contributes to a comfortable stay. However, there are some inconsistencies in housekeeping with a few guests reporting issues like stained linens and persistent odors.
The staff at the hotel receive positive feedback for their friendliness and helpfulness, enhancing the guest experience. Exceptional service by specific staff members, such as Martina and Lucija, is frequently highlighted, although some variability in staff demeanor and experience has also been noted.
The breakfast service, however, is a major point of contention. Many reviews express dissatisfaction with the limited variety and quality, describing it as not worth the extra cost and pointing out issues with the breakfast room's size and the service's inconsistency.
For parking, guests appreciate the availability of private parking spaces and nearby parking garages, though some find the fees to be higher than expected and the arrangement somewhat complicated.
The comfort of the beds is generally well-received, contributing to a restful stay, although a few guests reported discomfort due to hard or aging mattresses.
Despite its declared four-star status, some guests feel the hotel falls short of this rating, pointing to the value-for-money ratio, lack of daily room cleaning and the inconvenience of not accepting card payments as areas needing improvement.
Overall, Galeria Valeria Seaside Downtown is valued for its prime location, stylish and clean accommodations and helpful staff, though it could benefit from enhancements in breakfast quality and service consistency to fully meet four-star expectations. Show more
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Categories
Hotel for Honeymoon
This boutique hotel offers a quaint and elegant experience in downtown Split. Its seaside location provides beautiful views. The hotel's charm and elegance make it suitable for a romantic stay.
Romantic Hotel
As part of the MAG Quaint & Elegant Boutique Hotels collection, this hotel offers a unique and charming experience. Its seaside location and elegant design provide a romantic and picturesque setting.
Hotel near Nightlife Spots
Galeria Valeria Seaside Downtown is located downtown. This offers immediate access to the Riva promenade and the nightlife within the old town.
Small Hotel
Located in downtown Split, this boutique hotel offers a quaint and elegant setting near the seaside. Its charm and personalized service make it ideal for travelers seeking an intimate stay.
Hotel with Rooms With Jacuzzi / Hot-tub
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
4-Star Hotel
Room Types
Luxury Room - sea view & loggiaThis double room features a loggia, tea/coffee maker and air conditioning.
Superior Queen RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.
Lifestyle room - relaxation facilitiesThis double room has a balcony, electric kettle and air conditioning.
Please note that one room have balcony and hot tub and one room have sauna.
Luxury Suite - sea and promenade viewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.
Comfort Room - City ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Deluxe Room - Partial Sea and Promenade ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 1 bed.
Prestige Room - Balcony and SeaviewThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
Superior Room - No ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Grand Suite with Balcony - Private Wing - AnnexBoasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as an inner courtyard view. This roo is accessible by stairs only. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
Galeria Valeria Seaside Downtown boasts an extraordinary location that receives high acclaim from its guests. This charming and elegant boutique hotel is ideally situated for exploring Split with reviews frequently highlighting its prime positioning. It offers superb proximity to the harbor, old town and major attractions, making it an excellent base for travelers. Guests appreciate the convenience of being near the port for ferry journeys, the bustling center and the serene seaside to enjoy a quiet stroll.
Many reviewers commend the hotel's central location, noting it as perfect for sightseeing, eating out and accessing boat tours. Despite its centrality, it still provides a peaceful retreat away from the city's mayhem. The immediate vicinity includes restaurants, shops, bars and scenic walking trails, enhancing the overall experience. The convenience of nearby parking also adds to its appeal for those traveling by car.
In summary, the Galeria Valeria Seaside Downtown's strategic and optimal location is a standout feature, praised for being just a short walk from Split’s highlights while offering comfort and tranquility.
Breakfast
The breakfast experience at Galeria Valeria Seaside Downtown presents consistent dissatisfaction among guests. Many reviews highlight a lack of variety and quality in the breakfast offerings with guests feeling the options provided were meager, basic and not worth the additional cost, especially considering the hotel's 4-star rating. Comments reveal recurring issues such as a small, uninviting breakfast room that can only accommodate a limited number of guests, often creating an overcrowded and uncomfortable environment.
Guests mentioned that the breakfast, which is not included in the price, lacks choice and mainly consists of a fixed menu that does not cater to individual preferences. Prepared plates often featured industrial products like cold ham and the coffee quality was also frequently criticized.
Several reviewers were particularly unimpressed with the breakfast's dependence on the staff member on duty, suggesting inconsistencies in service. In summary, the hotel's breakfast has been described as overpriced, lacking in variety and overall disappointing, prompting some guests to avoid it altogether.
Rooms
Galeria Valeria Seaside Downtown boasts spacious, glamorously styled rooms that feature modern designs and individually tailored decor. The majority of reviews highlight the cleanliness and comfort of the rooms with numerous mentions of stylish renovations that have maintained a sense of elegance throughout. Many guests specifically appreciated the large, well-furnished rooms and noted the comfort provided by the beds, though a few found the mattresses to be on the harder side.
The hotel's location is another notable perk, situated close to the center of town and offering partial views of the sea, which many guests found beautiful and enjoyable. The rooms include ample amenities, although some reviews mentioned the absence of a kettle despite the presence of tea and coffee supplies.
Bathrooms in the rooms follow the same theme of spaciousness and style, often receiving praise for their size and cleanliness—although there were a few concerns about overall maintenance and occasional outdated elements in some rooms. Noise levels and limited daylight were mentioned as minor drawbacks.
Overall, the hotel provides an inviting and comfortable stay with beautifully decorated rooms, often exceeding expectations with their size and cleanliness. The location close to Split's downtown area and the harbor further enhances the appeal, making it a favorable choice for many travelers.
Beds
Galeria Valeria Seaside Downtown - MAG Quaint & Elegant Boutique Hotels has garnered positive feedback about its beds, often described as very comfortable. Impeccable bedding and crisp sheets add to the clean and welcoming atmosphere of the rooms. Guests frequently mentioned the comfortable beds, ranging from large, spacious beds to king-size ones, contributing to a restful stay. However, there are a few mixed reviews; some guests found the beds uncomfortable with descriptions of aging or broken beds and hard mattresses that crinkle when turning over. The hotel also features an amazing rooftop and is situated in a great location, which adds to the overall pleasant experience.
Cleanliness
Galeria Valeria Seaside Downtown – MAG Quaint & Elegant Boutique Hotels has received a mix of feedback regarding its cleanliness. On the positive side, many guests have described the hotel as very clean with spotless rooms and well-maintained facilities. The rooms and bathrooms are frequently mentioned as being spacious, clean, light and airy. Guests appreciate the modern accommodation and the comfort provided by clean and comfortable spaces. Some reviews specifically highlight the rooms are impeccably maintained, describing everything as immaculately clean.
However, there are notable exceptions. Some guests have criticized the cleanliness, mentioning questionable hygiene standards, including visibly stained linens and torn, worn towels. There are also reports of rooms having persistent unpleasant odors despite being cleaned and some containment issues like visible hairs. Although the general consensus leans towards a clean and comfortable stay, the inconsistent housekeeping standards seem to detract from an otherwise pleasant experience for some guests.
Staff
Guests of Galeria Valeria Seaside Downtown - MAG Quaint & Elegant Boutique Hotels have largely praised the staff for their friendliness and helpfulness. Words such as sociable, attentive and polite frequently describe the interactions with the staff. Many guests have highlighted the exceptional service provided by specific staff members, particularly Martina and Lucija. The reception staff is often mentioned for their friendliness and cooperative demeanor, enhancing the overall guest experience. Some guests noted excellent communication and the helpful nature of the hotel manager.
However, not all reviews were uniformly positive. A few guests mentioned the morning staff as not being very friendly and felt that the staff, while pleasant, sometimes lacked experience. There were occasional remarks about the staff being unhelpful or appearing indifferent. Despite these isolated issues, most reviews reflect a generally positive sentiment towards the staff, emphasizing their friendliness and willingness to assist.
Parking
Galeria Valeria Seaside Downtown - MAG Quaint & Elegant Boutique Hotels offers some specific parking options, including private parking spaces. Guests appreciated the choice of the hotel for its access to private parking and the proximity of a parking garage just 50m away. However, there are several aspects to consider. Parking incurs additional costs with some guests finding it expensive; the fee is noted as €38, contrary to a stated €20 in the room booklet. The hotel's management of parking has drawn mixed reviews with some suggesting a complicated scheme and limited availability of spaces. Alternative public paid parking options are nearby but can also be costly and inconvenient, sometimes being far from the hotel or incurring unexpected high charges. Moreover, parking fees and room payments often require cash transactions, which may be inconvenient for some guests.
4 Star
Galeria Valeria Seaside Downtown - MAG Quaint & Elegant Boutique Hotels has sparked some debate regarding its four-star rating among its guests. Despite being billed as a four-star establishment, multiple reviews indicate that the hotel does not quite meet the expectations typically associated with this classification. Some guests expressed dissatisfaction with the value for money, noting that the quality-price ratio was not up to par for a hotel of its rating. There were also concerns about the lack of daily room cleaning, which is an expected service in a four-star hotel. Additionally, some reviewers were disappointed that the hotel did not accept card payments and felt that the price seemed high for the services offered. However, it is acknowledged that high prices are a general trend in Croatia and are not unique to this hotel. Overall, while the hotel boasts a central, seaside location, it appears that improvements in service and amenities are necessary to truly align with its claimed four-star status.
No, Galeria Valeria Seaside Downtown - MAG Quaint & Elegant Boutique Hotels doesn't have any pool.
No, a spa isn't available at Galeria Valeria Seaside Downtown - MAG Quaint & Elegant Boutique Hotels.