The Hawthorn Suites by Wyndham Tinton Falls is favorably situated, offering guests a prime location that balances seclusion with accessibility. The hotel's proximity to highways, stores, restaurants, beaches and popular eateries like Applebee's makes it a convenient choice for both business and leisure travelers. Many guests appreciate the presence of in-room kitchens, which add to the convenience of their stay.
Opinions on the breakfast are mixed. Some guests lauded the variety and complimentary nature of the breakfast, while others noted issues with food quality, including reports of cold, stale or spoiled items.
Room reviews highlight spaciousness and a homely vibe, making them well-suited for families or groups. Well-equipped rooms with full kitchens were appreciated. However, the overall guest experience is marred by maintenance and cleanliness issues, such as dirty floors, mold, musty smells and outdated furnishings.
Cleanliness emerges as a significant concern with frequent reports of dirty facilities, hair and dirt in bathrooms and sinks and unpleasant odors. Specific complaints included bloodstains, moldy shower curtains and sightings of roaches. Both the exterior and communal areas, including aisles and the pool, were reported to be unclean, indicating a need for substantial improvements in this area.
The staff, on the other hand, receive high marks for their friendliness, politeness and helpfulness. Guests consistently praised the front desk and breakfast staff for their courteous and professional demeanor, though there were occasional mentions of unresponsive service.
WiFi connectivity appears to be problematic with guests frequently experiencing spotty signals, disconnections and challenges in reaching their rooms. Despite being a common issue, service fixes were not adequately addressed during guests' stays.
The comfort of the beds received mixed feedback. While some guests reported a good night's sleep with comfortable beds and pillows, numerous others found the mattresses too soft, old and sagging, leading to discomfort. Structural issues such as broken or off-frame beds and cleanliness concerns like stained bedding were also noted.
In summary, while the hotel's advantageous location, spacious rooms and friendly staff are highlights, significant improvements are needed in cleanliness, maintenance, WiFi connectivity and bed quality to enhance the overall guest experience.
Hershey Motel enjoys widespread praise for its advantageous location, situated just a short walk from both the beach and the boardwalk. The convenience of being within walking distance of restaurants, pubs and various activities makes it an ideal choice for families and travelers looking to park their car and explore without hassle.
The staff at Hershey Motel are frequently commended for their friendliness, politeness and willingness to assist, contributing to a warm, family-owned atmosphere. The front desk, bar and cleaning personnel are particularly noted for their attentive and helpful nature, making guests feel welcomed and valued.
Guests appreciate the clean, spacious rooms that are described as well-maintained and practical, equipped with amenities like refrigerators and microwaves. Despite an overall clean and comfortable environment, some aspects such as outdated decor and old mattresses were mentioned as areas that could benefit from updates.
The motel’s breakfast receives mixed reviews with guests praising the taste and service but noting a need for more variety and better communication about the meal offerings. The swimming pool area is a standout feature, praised for its cleanliness, spaciousness and family-friendly atmosphere, including a poolside bar and a kiddie pool.
Ample free parking, including a free pass to park at the boardwalk, adds to the convenience, though some mentioned that parking can be insufficient for the number of rooms. While the motel provides free wifi, there are frequent complaints about weak signals and inconsistent connectivity.
Overall, Hershey Motel offers a clean, convenient and family-friendly environment with commendable staff and notable amenities, making it a popular choice for seaside getaways, despite room for improvements in decor and bedding comfort.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-8 out of 8 hotels in and around Spring Lake Heights