Stepantsminda42.65820400,
44.64077400,
Stepantsminda Center, Alexander Kazbegi Square 23a, Behind The Main Sculpture(Show on Map)
8.8
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel City Plaza in Old Stancia Kazbegi consistently receives strong positive feedback across various aspects, making it a highly recommended choice for travelers in Stepantsminda. The location is a significant highlight, centrally positioned to offer easy access to local amenities and key attractions, all set against the breathtaking backdrop of Mount Kazbek and surrounding mountains. This picturesque environment extends into the hotel's rooms, restaurant and shared spaces, further enhancing the stay with stunning views.
Guests praise the rooms for being clean, modern and spacious with cozy interiors and comfortable beds. Although some travelers desire additional in-room amenities like refrigerators or more storage, the overall feedback leans positive due to the well-maintained and aesthetically pleasing accommodations. The hotel consistently impresses with its exceptional standards of cleanliness, including well-kept bathrooms and common areas.
The staff at Hotel City Plaza stands out for their exceptional friendliness and helpfulness. They significantly enhance the guest experience through warm and accommodating service. Hosts like Tekla, Thamariya and Tiba receive special commendations for adding a personal touch to each stay, further fostering a welcoming and positive atmosphere.
Dining at the hotel is another highlight with many guests praising the quality of breakfast and dinner. Breakfasts are described as tasty and diverse, complemented by the scenic views of Mount Kazbek. While a few guests suggest more variety and noted the breakfast pricing could be better balanced, the overall sentiment remains favorable. The dining experience is enhanced by the friendly restaurant staff, although the dinner service has limitations with early closing hours and a restricted buffet option due to the absence of an evening chef. Nevertheless, the Georgian cuisine is well-received and an alternative restaurant nearby offers additional dining options.
While the wifi has been mentioned as a weak point, especially on the third floor, this does not significantly detract from the overall positive experience. Family travelers appreciate the spacious rooms, convenient location and the hotel's efforts to accommodate young children, even though some family rooms have limited bathroom facilities.
In summary, Hotel City Plaza in Old Stancia Kazbegi offers a comfortable and aesthetically pleasing stay with outstanding staff service, a prime location and commendable dining options. Despite minor areas for improvement, the hotel's many positive attributes make it an excellent choice for visitors to Stepantsminda. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Room Types
Deluxe Room with Mountain ViewFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. Boasting a terrace with garden views, this family room also features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Twin Room with City ViewFeaturing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. Boasting a terrace with mountain views, this twin room also features an electric kettle and a flat-screen TV. The unit has 2 beds.
Twin Room with Mountain ViewThe twin room features an electric kettle, heating, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Double Room with Mountain ViewThis double room has a private balcony.
Double Room with City ViewOffering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. Featuring a terrace with mountain views, this double room also offers an electric kettle and a flat-screen TV. The unit offers 1 bed.
Deluxe Family Room with BalconyThe family room provides an electric kettle, heating, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 4 beds.
Economy Double or Twin RoomThis room has a large shared terrace.
Guest Reviews
8.8
Excellent
Location
Hotel City Plaza in Stepantsminda boasts an enviable location that's universally praised by guests. Nestled right in the heart of the town, the hotel provides easy access to convenience stores, restaurants and essential services like pharmacies and money exchange facilities. Its central position makes it an ideal starting point for tourists looking to explore Kazbegi or embark on hikes to nearby attractions such as the church and glacier.
The rooms offer stunning views with many guests highlighting the breathtaking vistas of Mount Kazbek and the surrounding mountains. The picturesque view extends to the hotel’s restaurant terrace and the shared spaces, including a cozy downstairs area with couches and a large balcony. Some rooms also overlook the river, adding to the charm of the stay.
Cleanliness and spaciousness are recurring positive notes, paired with the friendly and helpful staff who enhance the overall experience. Guests appreciate the beautiful natural scenery and the strategic location that allows for an immersive experience in the mountainous region. Whether it's for a brief visit or an extended stay, Hotel City Plaza emerges as a highly recommended choice for travelers drawn to the beauty and convenience of Stepantsminda.
Breakfast
At Hotel City Plaza in Old Stancia Kazbegi, the breakfast experience has received varied but predominantly positive feedback from guests. Many have praised the breakfast, describing it as perfect, tasty and very good with abundant selections that cater to various tastes. Guests highlighted the delicious and diverse buffet options with some even calling it an extraordinary spread. The breakfast features both warm and cold dishes and many appreciated the beautiful presentation and the fresh, varied items available.
The hotel also offers a wonderful breakfast with breathtaking views of Mount Kazbek, which has been particularly well received by those looking to start their day with an inspiring landscape. Additionally, the associated restaurant received commendations for its quality and ambiance, providing an overall harmonious and tasteful hotel experience.
Despite the praise, some guests noted areas for improvement. There were mentions of the breakfast being a bit expensive or meager for its price with suggestions for more options to justify the higher cost. A few reviews indicated that the variety, while seemingly sufficient, could feel monotonous.
Overall, the general sentiment is that Hotel City Plaza offers a satisfying breakfast experience, enhanced by stunning views and a cozy atmosphere, although there is room for enhancements in variety and pricing.
Dinner
Hotel City Plaza in Old Stancia Kazbegi leaves a lasting impression on its guests, particularly when it comes to dining. The hotel offers delicious Georgian cuisine, which guests find particularly flavorsome and well-presented. The restaurant at the hotel is described as very good, offering a variety of local and international dishes. Visitors are recommended to try dining at the hotel restaurant as it provides wonderful and delicious meals.
The hotel's dining experience is further elevated by its great and very friendly staff, who are particularly accommodating to children and even surprise guests with gifts. The atmosphere of the restaurant is described as having a great vibe, contributing to a lovely dining experience.
However, there are some limitations. The hotel restaurant and bar close at 11:00 PM with the kitchen taking last orders at 09:00 PM. Some guests noted that the food was nearly finished by 8 PM and that not all menu items were always available for dinner. Also, the restaurant only serves breakfast and a buffet as the hotel currently does not have a chef for evening meals. Despite these drawbacks, visitors have praised the overall quality of the food and the service provided.
For those unable to dine at the hotel in the evening, there's an excellent restaurant across from the hotel that offers meals with stunning views of Kazbek mountain.
Given these mixed but mostly positive reviews, dining at Hotel City Plaza is a highly recommended experience, offering good food in a pleasant environment despite a few organizational challenges. The attentive and friendly staff and the remarkable mountain views further enhance the overall stay at the hotel.
Rooms
Hotel City Plaza in Old Stancia Kazbegi receives overall positive feedback regarding its rooms, which are often described as clean, modern and spacious. Many guests appreciate the stylish interiors and the cozy, comfortable beds, making for a pleasant stay. The view from the balconies, especially those facing the river, mountains and Gergeti church, is a highlight, offering an awesome and scenic experience.
Rooms are typically noted for their neatness, modern design and high level of cleanliness. Guests consistently mention the bright and spacious environment, ideal for relaxing after a day of exploration. However, the minimalistic and basic furnishing, while sufficient for some, leaves others desiring additional amenities such as refrigerators, clothing cabinets or more extensive storage solutions.
Despite the occasional mention of the rooms feeling a bit bare bones or spartan, the overall sentiment leans towards positivity due to the comfortable and well-maintained facilities. The hotel staff is frequently praised for their friendly and responsive nature, enhancing the overall guest experience.
In summary, guests looking for clean, modern and comfortable accommodations with stunning views will likely enjoy their stay at Hotel City Plaza, though those requiring more in-room amenities may find the simplicity somewhat limiting.
Beds
Hotel City Plaza in Old Stancia Kazbegi seems to prioritize guest comfort, particularly when it comes to their bedding. Many reviews highlight the good mattresses and emphasize the comfortable nature of the beds. Guests frequently described the beds as very comfy, extremely comfortable and even the best bed on their trip. The mattresses were often noted as excellent, making for a pleasant sleeping experience.
The rooms themselves are described as spacious and beautiful, adding to the overall comfort. While the primary beds receive high praise, there are mentions that accommodations for extra guests, like the bed for a third person or the sofa bed for kids, do not meet the same standards of comfort and can be unpleasant. Moreover, a lack of Central AC in summer rooms can detract from the comfort experience.
Overall, for those staying at Hotel City Plaza, a restful night on a superbly comfortable bed is almost guaranteed, provided all guests can share the high-quality beds available.
Cleanliness
Hotel City Plaza in Old Stancia Kazbegi boasts commendable cleanliness throughout the establishment. Guests consistently highlight the clean rooms, often described as modern, cozy and aesthetically pleasing. White sheets, towels and a well-maintained environment enhance the overall experience. Renovations are fresh, ensuring everything remains spotless and up-to-date. The cleanliness extends to the bathrooms and common areas, contributing to a well-kept and comfortable ambiance.
The hotel's staff also receives high praise for their friendliness and helpfulness, adding to the pleasant stay. The location is particularly noteworthy, offering stunning views of Kazbek and a convenient base for travelers. Additional amenities such as lovely dinners and breakfasts further enrich the guest experience. Despite an occasional issue with the shower drain, the general consensus underscores a stay defined by modern, clean and comfortable accommodations.
Staff
Hotel City Plaza in Old Stancia Kazbegi stands out primarily because of its exceptional staff, who consistently leave a positive impression on guests. The team, described as friendly, helpful and welcoming, plays a significant role in enhancing the overall experience. The host, Tekla, is frequently praised for her efforts to make guests' stays enjoyable, going out of her way to assist and add a personal touch.
Reception and restaurant staff receive commendations for their smiling faces and accommodating nature. Staff members, particularly Thamariya, Tiba and others, are recognized for their courteous and kind interactions and for being always ready to assist with any request or concern.
Guests also highlight the hotel’s positive atmosphere created by its staff, mentioning that the ladies at the reception and in the restaurant are especially wonderful. The team is described as exceptionally friendly and always ready to help, making the stay even more enjoyable.
In summary, the staff at Hotel Stancia Kazbegi - City Center with their friendliness, helpfulness and personal warmth, are consistently mentioned as the best aspect of the hotel, contributing significantly to the guests' positive experiences.
Wi-Fi
Hotel City Plaza in Old Stancia Kazbegi offers a generally pleasant stay, though guests have noted that the wifi could use some improvement. The connection is reported to be very slow and sometimes even disconnected, particularly on the third floor. While the mobile network is functional and avoids complete disconnection, the wifi doesn't perform well enough to meet all guest needs. Despite these issues, the lack of strong wifi did not significantly detract from the overall experience for most visitors.
Family
Hotel City Plaza in Old Stancia Kazbegi has garnered positive feedback from families, especially those traveling with children. The hotel offers spacious and comfortable family rooms with one guest noting that no one was disturbed despite sharing the space. A notable advantage for families is the hotel's convenient location, sparing guests the effort of walking uphill—a common issue with other accommodations in the area.
The staff receives high praise for their exceptional kindness and helpfulness, going above and beyond even using translation tools to assist guests. Their warm hospitality creates a cozy, family-run atmosphere that is felt throughout the stay. The hotel’s celebration of New Year’s with Georgian music and dance provides a vivid cultural experience that stands out in guests' memories.
Although there are mentions of children running and screaming in the corridors, the hotel's efforts to accommodate families, such as offering early breakfasts, are appreciated. However, it is noted that the family rooms are in the basement and some only have one bathroom, which may not be sufficient for larger groups. Despite this, the overall experience for families, enhanced by the beautiful mountain views from the family rooms, tends to surpass expectations seen in some 4-star hotels.
No, Hotel Stancia Kazbegi - City Center doesn't have any pool.
No, a spa isn't available at Hotel Stancia Kazbegi - City Center.
No, Hotel Stancia Kazbegi - City Center doesn't allow dogs.
Yes, parking facilities are available at Hotel Stancia Kazbegi - City Center.
No, Hotel Stancia Kazbegi - City Center doesn't have a gym.