Stockbridge, 110 Highway 138 W33.5539,-84.263108(Show on Map)
5.1
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Americas Best Value Inn Stockbridge is situated in a vibrant and convenient location that appeals to travelers. Its proximity to the airport and major highways makes it an accessible choice for those flying in or commuting. Guests commend the inn for its close vicinity to a variety of dining and shopping options, providing a plethora of meal choices and retail access. The added sense of security and the helpfulness of the staff enhance the stay, contributing to its appeal as a practical accommodation option.
However, the experiences regarding the rooms present a more mixed sentiment. While some guests appreciate the cleanliness and comfort, others express dissatisfaction with significant hygiene and maintenance issues such as bed bugs, mold, and unsatisfactory room upkeep. Reports of safety issues and discrepancies between room conditions and promotional images further detract from the overall experience.
Cleanliness is highlighted by guests as a critical factor, with reviews noting both clean and comfortable conditions and instances of dirty rooms, unpleasant odors, and stained linens. The upkeep of the bathrooms and other maintenance concerns are frequently mentioned, suggesting room for improvement in these areas.
The staff receives varied feedback. While some guests praise the staff's helpfulness and friendly demeanor, a significant number of reviews cite negative experiences, including rudeness, unprofessional behavior, and issues with service at check-out. This indicates a need for enhanced customer service to improve the overall guest experience.
In summary, while Americas Best Value Inn Stockbridge offers a favorable location and some positive aspects in terms of convenience and accessibility, there are significant areas for improvement, particularly in room condition, cleanliness, and customer service, to enhance the overall guest satisfaction.
Parking
Typically offers free self-parking on site.
Room Types
1 King Bed Non SmokingThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
2 Queen Beds Non SmokingThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
1 King Bed SmokingThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
2 Queen Beds SmokingThis air-conditioned quadruple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
1 King Bed Accessible Non-SmokingThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
5.1
Rated
Review Summaries
Location
Nestled in the vibrant area of Stockbridge, Americas Best Value Inn boasts a prime location that caters well to travelers' needs. Situated conveniently close to the airport, it allows easy access for those flying in or out. Guests can enjoy the benefit of being surrounded by diverse dining options, all within a comfortable walking distance, ensuring that meal choices are abundant and varied. The proximity to numerous restaurants, convenience shops, and shopping plazas makes it an ideal spot for those looking to explore local eateries and partake in retail therapy. With easy access to major highways, the hotel serves as a gateway to further adventures, also offering a straightforward commute for those traveling for work. The added sense of security and friendly staff further enhance the overall experience, making it a practical choice for visitors.
Rooms
Americas Best Value Inn Stockbridge garners mixed feedback from guests regarding the condition of its rooms. Some visitors appreciate the cleanliness and comfort, highlighting that despite its age, the motel maintains a satisfactory level of cleanliness in certain instances. However, numerous guests express concerns about significant hygiene and maintenance issues, pointing out problems like bed bugs, filthy bedding with cigarette smoke odor, and pervasive mold. Reports of safety issues, such as malfunctioning door locks and rooms not aligning with promotional images, also emerge. Additionally, disturbing findings such as stains resembling blood and general dissatisfaction with room upkeep contribute to a less favorable impression.
Cleanliness
Travelers considering a stay at Americas Best Value Inn Stockbridge should note the mixed reviews regarding cleanliness. While some guests have found rooms to be clean and comfortable, others have reported significant issues. Concerns include dirty rooms with unpleasant odors, traces of mold, and even reports of bed bugs. Stained and unhygienic towels, as well as sheets and bedding that smelled of cigarette smoke, were frequently mentioned. The condition of the bathrooms, with dirty showers and unclean floors, was also highlighted as an area needing improvement. Guests reported dissatisfaction with maintenance, pointing out problems like broken door locks and general disrepair. Overall, cleanliness appears to be a critical point for potential visitors to consider when planning their stay.
Staff
The reviews of the staff at Americas Best Value Inn Stockbridge present a mixed picture. While there's mention of the staff going above and beyond in catering to guests' needs, displaying a helpful and friendly demeanor, the majority of comments reflect a less positive experience. Many guests expressed dissatisfaction, noting that the staff appeared rude, disrespectful, and unhelpful. Issues included overcharging, unavailability at check-out, and a perceived lack of professionalism from some employees, including reports of them being overbearing or even intoxicated. Such feedback underscores a need for enhanced service and attentiveness to improve guest experiences.
FAQ
No, Americas Best Value Inn Stockbridge doesn't have any pool.
No, a spa isn't available at Americas Best Value Inn Stockbridge.
No, Americas Best Value Inn Stockbridge doesn't allow dogs.
Yes, parking facilities are available at Americas Best Value Inn Stockbridge.
No, Americas Best Value Inn Stockbridge doesn't have a gym.
