Freys Hotel
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Summary of reviewsFreys Hotel in Stockholm stands out for its prime location, situated a short five-minute walk from Central Station and close to the Arlanda Express stop. This central position allows guests easy access to key attractions, shopping and dining options while maintaining a quiet atmosphere for a peaceful stay.
The hotel receives high marks for its breakfast buffet, which is described as excellent, varied and plentiful. Guests appreciate the availability of fresh and tasty options, including traditional Swedish dishes and the ability to bake their own waffles. Despite some minor critiques about the need for more healthy options and better temperature control for certain items, the overall breakfast experience is largely positive.
Dining at Freys Hotel, particularly at the Belgobaren restaurant, is well-regarded. Guests commend the delicious cuisine and the impressive selection of Belgian beers. However, the restaurant's popularity means it can get crowded and some noted issues with service quality. Nonetheless, the dining experience is generally delightful.
Rooms at Freys Hotel are praised for cleanliness, comfort and a cozy environment. Spacious rooms with useful amenities like minibars and coffee makers are especially appreciated by families. While some rooms and bathrooms are noted to be small and a bit dated, the overall impression is positive with soundproofing and pleasant views from balconies being highlights.
The hotel's cleanliness earns high praise with guests consistently finding their accommodations spotless and well-maintained. The friendly and professional staff also contribute significantly to the hotel's appeal, providing exceptional service and creating a welcoming atmosphere.
WiFi at the hotel receives mixed reviews. While many guests find the connection satisfactory and even better than some high-end alternatives, others report slow speeds and spotty coverage. The hotel staff actively seeks to resolve these issues, but there is room for improvement in this area.
The gym at Freys Hotel is functional but could benefit from more equipment and updates to meet higher guest expectations. Parking options are convenient but limited with narrow spaces in the underground garage. It's advisable to reserve parking in advance to ensure availability.
For nightlife, the hotel's central location offers easy access to a vibrant local scene, including the highly praised Belgobaren. While there are some noise concerns from nearby bars, the hotel itself maintains a quiet and comfortable environment for restful nights.
The beds at Freys Hotel receive a mix of feedback. Many guests find them very comfortable, while some feel they are either too soft or too firm. Despite this, the overall sleeping experience is positively noted.
As a four-star hotel, Freys offers unique charms and historical allure but falls short in some areas such as room service and outdated amenities. It remains a comfortable and charming option with accessible features for guests with disabilities and a romantic ambiance for couples.
Overall, Freys Hotel presents a well-rounded and enjoyable experience with its prime location, delicious breakfast offerings, comfortable rooms and exceptional staff service, making it a solid choice for travelers visiting Stockholm.
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The hotel receives high marks for its breakfast buffet, which is described as excellent, varied and plentiful. Guests appreciate the availability of fresh and tasty options, including traditional Swedish dishes and the ability to bake their own waffles. Despite some minor critiques about the need for more healthy options and better temperature control for certain items, the overall breakfast experience is largely positive.
Dining at Freys Hotel, particularly at the Belgobaren restaurant, is well-regarded. Guests commend the delicious cuisine and the impressive selection of Belgian beers. However, the restaurant's popularity means it can get crowded and some noted issues with service quality. Nonetheless, the dining experience is generally delightful.
Rooms at Freys Hotel are praised for cleanliness, comfort and a cozy environment. Spacious rooms with useful amenities like minibars and coffee makers are especially appreciated by families. While some rooms and bathrooms are noted to be small and a bit dated, the overall impression is positive with soundproofing and pleasant views from balconies being highlights.
The hotel's cleanliness earns high praise with guests consistently finding their accommodations spotless and well-maintained. The friendly and professional staff also contribute significantly to the hotel's appeal, providing exceptional service and creating a welcoming atmosphere.
WiFi at the hotel receives mixed reviews. While many guests find the connection satisfactory and even better than some high-end alternatives, others report slow speeds and spotty coverage. The hotel staff actively seeks to resolve these issues, but there is room for improvement in this area.
The gym at Freys Hotel is functional but could benefit from more equipment and updates to meet higher guest expectations. Parking options are convenient but limited with narrow spaces in the underground garage. It's advisable to reserve parking in advance to ensure availability.
For nightlife, the hotel's central location offers easy access to a vibrant local scene, including the highly praised Belgobaren. While there are some noise concerns from nearby bars, the hotel itself maintains a quiet and comfortable environment for restful nights.
The beds at Freys Hotel receive a mix of feedback. Many guests find them very comfortable, while some feel they are either too soft or too firm. Despite this, the overall sleeping experience is positively noted.
As a four-star hotel, Freys offers unique charms and historical allure but falls short in some areas such as room service and outdated amenities. It remains a comfortable and charming option with accessible features for guests with disabilities and a romantic ambiance for couples.
Overall, Freys Hotel presents a well-rounded and enjoyable experience with its prime location, delicious breakfast offerings, comfortable rooms and exceptional staff service, making it a solid choice for travelers visiting Stockholm.
Hotel Taking Steps Towards Sustainability
Freys Hotel is a Green Key eco-labelled hotel, with all personnel involved in environmental work. It uses microfibre cloths and eco-labelled cleaning products, and washes bed linen with eco-labelled laundry detergents. Over 80% of its lighting is low-energy, and waste is separated at the source. The hotel uses eco-labelled and recyclable shampoo/shower gel, rechargeable batteries, and biodegradable Nespresso capsules.
Family Friendly Hotel
This hotel has comfortable, nicely decorated family rooms with mini-bars and complimentary breakfast. It has a roof terrace with city views.
Hotel near Nightlife Spots
Freys Hotel is centrally located, providing easy access to Stockholm's nightlife.
Hotel with EV Charging Stations
This hotel offers an electric vehicle charging station for guests.
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Freys Hotel boasts a prime location in the heart of Stockholm, making it an excellent choice for travelers seeking convenience and accessibility. Situated just a short five-minute walk from Central Station and mere steps from the Arlanda Express stop, the hotel provides easy access to all the city's major transport links, including metro and bus services. Guests consistently praise the hotel's proximity to key attractions such as Drottninggatan, the historic Gamla Stan and a variety of shops, restaurants and museums. Despite its central setting, the hotel maintains a quiet atmosphere, allowing for a peaceful stay. The surrounding area is replete with dining and shopping options, further enhancing the appeal of Freys Hotel as a superb base for exploring Stockholm.
Freys Hotel in Stockholm garners notable praise for its breakfast offerings. Guests commonly describe the breakfast buffet as excellent, varied and plentiful with many highlighting the availability of fresh and tasty options. The buffet features a wide selection of both sweet and savory items, including homemade scrambled eggs, fresh fruits, cheeses and desserts, which cater to a range of dietary needs, such as gluten-free and lactose-free alternatives.
The quality of the breakfast items is frequently mentioned with guests appreciating the inclusion of traditional Swedish dishes and the option to bake their own waffles. Despite being busy at times and occasionally described as messy, the breakfast environment is generally well-received for its cozy ambiance and efficient restocking by staff.
The variety and richness of the breakfast buffet are standout points with many guests noting the diverse selection of hot dishes and the consistent quality each day. Some minor critiques include a desire for more healthy options and an issue with certain items not being hot enough.
Overall, the breakfast experience at Freys Hotel is seen as a major positive with many guests enjoying the generous, delicious and comprehensive offerings that start their day on a high note.
Freys Hotel offers a dining experience that has garnered predominantly positive feedback from guests. The restaurant on the first floor is highly praised for both breakfast and dinner with many guests describing the cuisine as very good or even excellent. The Belgobaren restaurant stands out with its impressive selection of Belgian beers, making the bar a highly recommended spot for beer enthusiasts. However, it is noted to be consistently packed, so booking a table in advance is advised.
Despite the fantastic food and remarkable beer selection, not all reviews are glowing. Some guests experienced issues with the restaurant's service and found it to be modest. Nonetheless, the dining experience at Freys Hotel is often described as delightful with particular praise given to the Belgian bar and the convenience of having such a popular spot within close proximity. The ambiance transforms at night, turning the breakfast area into a lively pub, which adds to the overall appeal of the hotel’s dining options.
Freys Hotel offers a variety of rooms with mixed reviews, predominantly highlighting the cleanliness, comfort and cozy environment. Many guests appreciated the spaciousness in rooms designed for three or more occupants, noting these were perfect for families and provided useful amenities such as minibars, coffee makers and microwaves. Some travelers specifically enjoyed rooms with balconies, which offered sunny locations and charming views.
Rooms described as Superior Plus and suites garnered positive feedback for their size and added comforts, including bathrobes, slippers and quality lighting, which made stays more pleasant. The soundproofing and warm insulation of the rooms were also noted by several guests, contributing to a quiet and serene atmosphere.
However, some drawbacks were frequently mentioned. A significant number of reviews pointed out the small size of several rooms and bathrooms with some guests finding them too cramped for comfort. Issues such as outdated décor, unpleasant odors and problematic locks were also reported. Despite these concerns, the rooms were largely considered clean, well-maintained and functional.
Guests seemed to favor the convenient central location of the hotel, which added to the overall positive experience. The friendly and knowledgeable staff were often praised, contributing to a welcoming and accommodating stay. Overall, despite a few common issues with room sizes and minor maintenance, Freys Hotel appears to provide a comfortable and cozy setting for its guests.
Guest reviews of the beds at Freys Hotel reveal a mixture of positive and negative experiences with a notable emphasis on comfort. Many visitors described the beds as very comfortable, soft, cozy and some even mentioned that they had the most comfortable bed among their various hotel stays. Guests appreciated the overall comfort and quality of the bedding, consistently noting the pleasantness of the bed sheets and the general coziness of the beds.
However, not all feedback was glowing. Some guests felt the beds were too soft or too firm and a few found the mattresses to be old or in need of replacement. The size of the beds sparked some discontent with several comments on small or low beds. The sofa beds, in particular, received criticism for being uncomfortable and creaky. Additionally, some reviewers were unhappy with the pillows, citing them as small, thin or worn out.
Despite these criticisms, the overarching sentiment leans towards a positive sleeping experience with comfortable and inviting beds being a frequent highlight for many guests staying at Freys Hotel.
Freys Hotel earns high marks for cleanliness according to guest reviews. Many visitors describe the hotel and rooms as very clean with some emphasizing spotless and well-maintained accommodations. Guests appreciate the consistent, day-to-day quality of cleanliness, noting fresh and clean rooms that are cozy and comfortable. Housekeeping efforts receive praise with rooms being cleaned throughout stays and towels changed daily.
A few issues were noted, such as some dusty areas and occasional problems with bathroom cleanliness. Despite these, the overall impression is that Freys Hotel maintains a reliable standard of cleanliness that leaves most guests satisfied. The clean and fresh ambiance, combined with modern, nicely decorated rooms, make for a pleasant stay.
The staff at Freys Hotel consistently receive high praise in guest reviews for their exceptional service and friendly demeanor. Guests particularly highlight the front desk staff, who are frequently described as awesome, cheerful and always helpful. The reception team is noted for their warm welcomes and professional approach, being available 24/7 to assist guests with any inquiries. The overall atmosphere created by the staff is one of friendliness and accommodation with many guests commenting on the courteous and attentive nature of the entire team.
Interestingly, the reviews also point out some inconsistencies within the dining areas. While the restaurant and breakfast staff received a mixed reception with some described as needing improvement in customer service skills, they are generally acknowledged as quite friendly. This slight disparity does not overshadow the overwhelmingly positive feedback regarding the hotel's personnel.
The staff's knowledgeability and willingness to go the extra mile have left a significant impression on visitors. From reliable and prompt service to personalized and engaging interactions, the team at Freys Hotel ensures a pleasant stay for their guests. Overall, the hospitable and professional nature of the staff significantly enhances the appeal of staying at Freys Hotel.
Freys Hotel offers a WiFi experience that varies widely among its guests. On the positive side, many appreciate the excellent range and accessible connection, noting no significant issues during their stay. The WiFi was often described as decent and even better than some high-end hotels in Paris. However, some guests reported challenges, including slow speeds and spotty or patchy coverage in parts of the building. A few mentions were made of the WiFi being very poor to unusable on certain floors with occasional total failures in rooms. These issues did not go unnoticed by the hotel's reception, which actively tried to help resolve them. Overall, while some guests found the WiFi satisfactory, there is room for improvement, particularly in terms of consistent coverage and signal strength within rooms.
Freys Hotel features a gym that has elicited mixed responses from guests. Many reviews highlight that the gym is just okay or merely available with several noting that it could be better equipped, especially with more machines for arms and legs. While some guests appreciated the fully equipped gym and brand new equipment, others felt it was dark, gloomy and worn-out. Despite these criticisms, a few visitors found the gym peaceful and not completely lacking. Overall, the gym seems functional, but it could benefit from updates and enhancements to better meet guests' expectations.
Freys Hotel offers parking options that are convenient for travelers, but potential guests should be aware of some limitations. There is private parking available, including an underground garage, which some guests found to be excellent despite the limited capacity. Others appreciated being able to pre-book a parking space, thus avoiding concerns about potential damage to their vehicle. However, the parking spaces in the basement are quite narrow and navigating the area can be difficult, particularly since the parking capacity is limited with only a few available spots. Some guests faced challenges like confirmed reservations not being honored upon arrival or having to find alternative parking options at high costs. It's advisable for guests to reserve parking well in advance to secure a spot. The hotel's facilities are highly rated for cleanliness and comfort and its central location is a significant advantage, though parking can be pricey and sometimes problematic.
Freys Hotel benefits from a prime central location, making it ideal for guests who want easy access to restaurants, bars and shopping opportunities. A Belgian brasserie nearby has received positive mentions and the Belgobaren offers a variety of Belgian beers, adding to the vibrant local dining and drinking scene. While some reviews highlighted noise issues from nearby bars and early morning disruptions, many guests found the hotel itself to be a peaceful retreat. The rooms and overall setting were frequently described as quiet and comfortable, despite the bustling surroundings. The hotel provides a tranquil environment, not disturbed by traffic noise, offering a quiet night’s rest right in the heart of the city.
Freys Hotel offers a mixed experience for its guests. The historical building and nice, charming rooms are appreciated with some guests finding the hotel better than more pretentious 5-star alternatives. One of the highlights includes a very nice 4-bed room complete with its own balcony in a sunny location.
However, there are discrepancies when it comes to four-star expectations. Some guests have noted that the rooms can feel a bit impersonal and cold, though an electric heater is provided. The linens did not meet the typical standards associated with four-star hotels and there were mentions of poor room service and outdated amenities like old TV systems and insufficient soundproofing. Additionally, the room sizes and overall service levels were not always up to par.
Overall, while Freys Hotel has its unique charms and historical allure, it falls short in some areas typically expected from a four-star establishment.
Freys Hotel, known for its excellent and highly convenient location, offers commendable features for guests with disabilities. The establishment houses beautiful, clean and spacious accessible rooms, designed to cater to wheelchair users and those needing an adapted environment. These rooms are noted for being both well-adapted and spacious, ensuring a comfortable stay. While the hotel prides itself on accessibility, there are minor areas that could use improvement, such as the variety of included doors. Nonetheless, the overall accessibility of Freys Hotel makes it a reliable choice for travelers with special needs.
Freys Hotel offers a blend of cozy, romantic vibes perfect for couples looking for a memorable stay. Guests have praised the hotel's beautiful rooms that set a very romantic atmosphere, making it an ideal choice for a special getaway. Although the hotel itself provides limited romantic references, its location near a variety of restaurants, bars and shopping opportunities adds to the overall experience, giving couples plenty of options for dining and leisure. The balcony feature was appreciated, providing a charming setting for cozy evenings at the hotel. While it might not be the top choice for all romantic escapades, it certainly delivers an intimate and comfortable stay for those seeking a touch of romance.
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Location
Breakfast
The quality of the breakfast items is frequently mentioned with guests appreciating the inclusion of traditional Swedish dishes and the option to bake their own waffles. Despite being busy at times and occasionally described as messy, the breakfast environment is generally well-received for its cozy ambiance and efficient restocking by staff.
The variety and richness of the breakfast buffet are standout points with many guests noting the diverse selection of hot dishes and the consistent quality each day. Some minor critiques include a desire for more healthy options and an issue with certain items not being hot enough.
Overall, the breakfast experience at Freys Hotel is seen as a major positive with many guests enjoying the generous, delicious and comprehensive offerings that start their day on a high note.
Dinner
Despite the fantastic food and remarkable beer selection, not all reviews are glowing. Some guests experienced issues with the restaurant's service and found it to be modest. Nonetheless, the dining experience at Freys Hotel is often described as delightful with particular praise given to the Belgian bar and the convenience of having such a popular spot within close proximity. The ambiance transforms at night, turning the breakfast area into a lively pub, which adds to the overall appeal of the hotel’s dining options.
Rooms
Rooms described as Superior Plus and suites garnered positive feedback for their size and added comforts, including bathrobes, slippers and quality lighting, which made stays more pleasant. The soundproofing and warm insulation of the rooms were also noted by several guests, contributing to a quiet and serene atmosphere.
However, some drawbacks were frequently mentioned. A significant number of reviews pointed out the small size of several rooms and bathrooms with some guests finding them too cramped for comfort. Issues such as outdated décor, unpleasant odors and problematic locks were also reported. Despite these concerns, the rooms were largely considered clean, well-maintained and functional.
Guests seemed to favor the convenient central location of the hotel, which added to the overall positive experience. The friendly and knowledgeable staff were often praised, contributing to a welcoming and accommodating stay. Overall, despite a few common issues with room sizes and minor maintenance, Freys Hotel appears to provide a comfortable and cozy setting for its guests.
Beds
However, not all feedback was glowing. Some guests felt the beds were too soft or too firm and a few found the mattresses to be old or in need of replacement. The size of the beds sparked some discontent with several comments on small or low beds. The sofa beds, in particular, received criticism for being uncomfortable and creaky. Additionally, some reviewers were unhappy with the pillows, citing them as small, thin or worn out.
Despite these criticisms, the overarching sentiment leans towards a positive sleeping experience with comfortable and inviting beds being a frequent highlight for many guests staying at Freys Hotel.
Cleanliness
A few issues were noted, such as some dusty areas and occasional problems with bathroom cleanliness. Despite these, the overall impression is that Freys Hotel maintains a reliable standard of cleanliness that leaves most guests satisfied. The clean and fresh ambiance, combined with modern, nicely decorated rooms, make for a pleasant stay.
Staff
Interestingly, the reviews also point out some inconsistencies within the dining areas. While the restaurant and breakfast staff received a mixed reception with some described as needing improvement in customer service skills, they are generally acknowledged as quite friendly. This slight disparity does not overshadow the overwhelmingly positive feedback regarding the hotel's personnel.
The staff's knowledgeability and willingness to go the extra mile have left a significant impression on visitors. From reliable and prompt service to personalized and engaging interactions, the team at Freys Hotel ensures a pleasant stay for their guests. Overall, the hospitable and professional nature of the staff significantly enhances the appeal of staying at Freys Hotel.
Wi-Fi
Gym
Parking
Nightlife
4 Star
However, there are discrepancies when it comes to four-star expectations. Some guests have noted that the rooms can feel a bit impersonal and cold, though an electric heater is provided. The linens did not meet the typical standards associated with four-star hotels and there were mentions of poor room service and outdated amenities like old TV systems and insufficient soundproofing. Additionally, the room sizes and overall service levels were not always up to par.
Overall, while Freys Hotel has its unique charms and historical allure, it falls short in some areas typically expected from a four-star establishment.
Accessible
Romantic
No, Freys Hotel doesn't have any pool.
No, a spa isn't available at Freys Hotel.
No, Freys Hotel doesn't allow dogs.
Yes, parking facilities are available at Freys Hotel.
Yes, Freys Hotel has a gym.
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