The Crown Hotel

Stoke on Trent 52.98981000, -2.13602300 , C/o Crown Hotel Operations Ltd Times Square, 545 King Street, Longton (Show on Map)


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Summary of reviewsThe Crown Hotel boasts a central location that guests find highly convenient, especially for visits to Alton Towers and proximity to Longton Station and local shops. Its accessibility is heightened by being near a Tesco Extra and both train and bus stations, alongside offering free on-site parking, making transportation straightforward for visitors. Though the surrounding area might appear rough and the hotel is close to train tracks, the comfortable and clean beds ensure a satisfactory experience for those seeking budget accommodation.

Some aspects of the rooms at The Crown Hotel are positively noted, including their cleanliness and essential amenities with certain rooms featuring charming, older decor. Nonetheless, there are significant concerns regarding room conditions. Guests have reported issues like poor ventilation, excessive heat, cramped spaces, unpleasant smells, unreliable hot water and broken amenities. These issues suggest a substantial need for updates and maintenance to improve the overall guest experience.

Cleanliness and maintenance issues extend beyond the rooms. While bedding is consistently clean, other areas of the hotel, including bathrooms, sinks and walls, require better upkeep. Some guests also found the hotel environment deteriorated by the presence of unsavory characters and unpleasant odors, such as beer. Despite these challenges, visitors noted the temperature of the water, albeit without a clear consensus on whether it was a positive or negative aspect. Overall, the convenience of the location and the basic comforts of the rooms are overshadowed by the need for significant improvements in cleanliness and maintenance.
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Hotel with Parking
Located in Longton, Stoke-on-Trent, it provides parking for guests. The hotel offers convenient parking facilities for visitors to the area.

Historic Hotel

Family Friendly Hotel

Cheap Hotel

Room Types
Family Room Features include a TV, tea and coffee making facilities, and an en suite bathroom.

Single Room Features include a TV, tea and coffee making facilities, and an en suite bathroom.

Double Room Features include a TV, tea and coffee making facilities, and an en suite bathroom.

Twin Room Features include a TV, tea and coffee making facilities, and an en suite bathroom.

Small Double Room This small room features a TV, tea and coffee making facilities, and an en suite bathroom.

Two Bedroom Apartment with Shared Bathroom This apartment features an electric kettle.

Deluxe Double Room This double room features a tea and coffee maker, heating and a flat-screen TV. The unit offers 1 bed.

Deluxe Twin Room The unit has 2 beds.

Family Room with Bath The unit has 3 beds.

Guest Reviews
Location
The Crown Hotel offers a central location with easy accessibility, making it convenient for those traveling around the area. It is situated close to Alton Towers, roughly a 30-minute drive away and within close proximity to Longton Station and local shops. Additionally, the hotel stands near a Tesco Extra and both train and bus stations, making it easy for visitors to manage their transportation needs. Guests appreciate the free on-site parking and handy car park. While the surrounding area may seem rough and the hotel is near train tracks, the overall location satisfies those needing to be in specific places the next day or looking for budget accommodation. The comfortable, clean beds also contribute to a satisfactory stay.

Rooms
The Crown Hotel's rooms have garnered mixed feedback from guests. On the bright side, guests appreciated rooms that were clean and had the essentials needed for a comfortable stay. Some rooms were described as old but nicely decorated, adding a touch of charm. However, the hotel appears to struggle significantly with several issues. Numerous reviews pointed out that the rooms often lack proper ventilation and are generally too hot and cramped. Issues such as foul smells, a long wait for shower water to heat up and broken amenities were noted. There's also feedback indicating that some rooms are not as advertised and could use a significant update. Overall, while there are some redeeming qualities, many areas of the accommodation need attention and improvement.

Cleanliness
Visitors to The Crown Hotel have noted several areas for improvement regarding the hotel's cleanliness and overall condition. While bedding in the rooms was consistently clean, guests remarked that other aspects of cleanliness left much to be desired. Issues such as blocked or partially blocked sinks, dirty walls and unclean bathrooms were commonly mentioned. The overall maintenance of the hotel appeared to be minimal with some areas, like the curtains, described as being in disrepair. Additionally, the environment around the hotel contributed to an unwelcoming atmosphere with some guests encountering unsavory characters at the entrance. The pervasive smell of beer and other unpleasant odors was also a significant concern for several reviews. Despite these cleanliness issues, guests did appreciate the extreme water temperature, though it wasn't clear if this was a positive or negative feature.


No, The Crown Hotel doesn't have any pool.

No, a spa isn't available at The Crown Hotel.

No, The Crown Hotel doesn't allow dogs.

Yes, parking facilities are available at The Crown Hotel.

No, The Crown Hotel doesn't have a gym.

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