Ciarus, centrally located in Strasbourg, receives widespread praise for its accessibility to notable attractions such as the historic city center, the cathedral and public transportation facilities. The area around the hotel balances tranquility and convenience, making it an ideal base for sightseeing. Guests are satisfied with the hotel's modern and clean facilities, appreciating the nearby amenities and key sights.
The breakfast at Ciarus generates mixed feedback. While many enjoy the delicious and varied buffet, others point out issues such as limited variety, early closing times, long queues and the high cost relative to the offerings. Despite these drawbacks, the fresh and high-quality options win favor among many guests.
Dinner services receive high praise for the food quality and variety during breakfast and lunch. However, the restaurant's limited availability in the evenings, often catering to specific groups, is a downside. Still, the friendly staff readily offer good dining recommendations for dinner.
Rooms at Ciarus are commended for their cleanliness, modernity and efficiency, though some guests find them a bit small and occasionally noisy. The lack of air conditioning and poor ventilation in summer is a concern, but the overall comfort and practical design of the rooms largely offset these issues. Both family and dormitory-style accommodations meet guest expectations, providing a suitable stay for short visits.
Cleanliness is a standout feature at Ciarus with many guests praising the hotel's spotless rooms and common areas. Daily cleaning routines ensure a fresh environment, adding to the overall comfortable experience. The friendly and professional staff further enhance the stay, providing exceptional service and valuable local tips.
While the availability of free Wi-Fi is appreciated, the quality varies with some guests experiencing weak signals and connectivity issues, especially in certain areas. However, in other instances, guests find the Wi-Fi satisfactory for basic needs.
Parking at Ciarus presents a mixed experience. While options for underground and street parking are available and the security and cleanliness of parking lots are appreciated, the high cost and limited availability of spaces are notable downsides. Guests may need to book in advance to secure a spot.
The beds at Ciarus are generally well-received for their cleanliness and comfort, contributing to a good night's sleep. Though a few guests find the mattresses too firm, most appreciate the quality and comfort of the bedding.
Ciarus is highly accessible with amenities and design considerations for guests with disabilities, including ground-floor facilities and elevator access. Its location and thoughtful amenities make it convenient for families and individuals with special needs.
In summary, Ciarus excels in cleanliness, staff service and location, offering a comfortable and convenient stay, particularly for short visits. While there are areas for improvement, such as breakfast variety, evening dining options and Wi-Fi quality, the overall positive experiences and modern, functional accommodations make it a favored choice among travelers in Strasbourg.
Categories
Sustainability Journey
AI-generatedCiarus is certified with the European Ecolabel and has been committed to a responsible tourism approach since 2016, actively working to minimize environmental impact. They focus on waste reduction and management, reducing energy consumption, and using organic, local, or fair trade products in their catering. Their rooms feature eco-labelled bath linen and hygiene products.
Free Wi-Fi
Parking
Accessible
Room Types
Bunk Bed Room with Private BathroomThe twin room provides soundproof walls and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 2 beds.
Triple Room with Private BathroomThe triple room provides soundproof walls, a wardrobe, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by lift. The unit offers 3 beds.
Quadruple Room with Private BathroomThe quadruple room provides soundproof walls and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 4 beds.
Single Bed in Female Dormitory RoomThis bed in dormitory has a soundproofing.
Single Bed in Male Dormitory RoomThis bed in dormitory features a soundproofing and view.
Single RoomThe single room provides soundproof walls, a wardrobe, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Room for 5 PeopleThe family room offers soundproof walls and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 5 beds.
Superior Room 5 PeopleThe family room features soundproof walls, a wardrobe, as well as a private bathroom boasting a shower. Rooms on the upper floors are reachable by lift. The unit has 4 beds.
Deluxe Quadruple RoomThe quadruple room offers soundproof walls and a wardrobe, as well as a private bathroom boasting a shower. Rooms on the upper floors are reachable by lift. The unit has 3 beds.
6-Bed RoomThe family room provides soundproof walls and a wardrobe, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by lift. The unit offers 6 beds.
Triple Room - Disability AccessThe triple room features soundproof walls, a wardrobe, as well as a private bathroom boasting a shower. Rooms on the upper floors are reachable by lift. The unit has 3 beds.
Guest Reviews
8.3
Very Good
Review Summaries
Summarized by AI
Location
Ciarus enjoys overwhelmingly positive remarks regarding its location, as captured from various guest reviews. Centrally positioned, the hotel is only a short walk from both Strasbourg's main train station and its historic city center. The proximity to major attractions, including the old town and the famous cathedral, makes it a strategic base for exploring the city on foot. The area around the hotel is quiet but conveniently close to key sights, providing a perfect balance of tranquillity and accessibility. Guests frequently highlight the easy access to public transportation, the nearby Christmas markets and the availability of amenities like supermarkets and shopping malls. Additionally, the hotel is noted for its cleanliness and modern facilities, contributing to a comfortable and pleasant stay. In essence, Ciarus offers an ideal, central and convenient location for visitors looking to experience the best of Strasbourg.
Breakfast
The breakfast experience at Ciarus garners mixed reviews from guests with notable highlights and several criticisms. Many guests appreciated the breakfast offerings, describing it as delicious, varied and plentiful, especially lauding the freshness and quality of the buffet options. Terms like "very good breakfast," "excellent breakfast," and "super breakfast buffet" frequently appeared, indicating satisfaction among many patrons.
However, a significant number of reviews indicate areas needing improvement. Complaints centered around the limited variety, the early closing time of 9:00 am on weekdays and the perceived high cost relative to the offerings. Several guests found the organization of the breakfast service problematic, mentioning long queues and inefficient management that detracted from the experience. The small plate sizes, lack of vegan-friendly options and absence of certain breakfast staples like scrambled eggs and sausages were also points of contention.
Overall, while the breakfast at Ciarus has its positives, including a pleasant atmosphere and an extensive buffet that can please many, there are recurring issues related to the variety, cost and organization that the hotel could address to enhance the guest experience.
Dinner
Ciarus receives strong praise for its food services with guests noting the excellence of the meals and the variety and quality of the dishes. The hotel offers a welcoming atmosphere with helpful and friendly staff. Guests appreciated the diverse and delicious self-made products available for breakfast, although some mention that the breakfast area could benefit from better cleanliness and organization.
While the bar and leisure spaces are available and appreciated by guests, there are frequent mentions of the restaurant being either closed or only available to specific groups during certain periods. This limitation affects the ability to dine in the evening, but the staff offers good restaurant recommendations based on guest needs. The morning and lunch service receives positive feedback, though options for dinner are notably lacking.
Overall, Ciarus impresses with its breakfast variety and excellent food quality during the day, but prospective guests should be aware of the restricted dining options in the evening.
Rooms
Ciarus offers clean, modern and well-appointed rooms with new furniture. While the rooms tend to be on the smaller side, they are efficiently designed and quite functional, making them suitable for short stays. The cleanliness and comfort of the rooms are consistently praised with many guests noting the cozy and quiet environment. Some rooms even come with private showers and toilets, adding a layer of convenience.
Despite their compact size, the rooms are often described as spacious enough for the number of occupants, though a few guests felt cramped, especially in the larger dorm-style accommodations. The modern decor and well-thought-out layouts contribute to a pleasant atmosphere.
One significant drawback is the lack of air conditioning, which can make the rooms uncomfortably hot during the summer. Ventilation is also a concern for some, as not all windows can be opened, leading to stuffiness. Noise from the street and other areas is mentioned occasionally, but many guests report a quiet experience overall.
The hotel features a range of rooms equipped with the essentials, though some basic amenities like fridges or kettles are missing. However, the presence of multiple bathrooms and the overall cleanliness throughout the property make up for these minor inconveniences.
The family rooms are particularly appreciated for their space and comfort, while the dormitory-style rooms offer practicality for groups or solo travelers on a budget. Despite a few discrepancies between room photos and reality, most guests find the actual accommodations to be satisfactory and true to their expectations.
In summary, Ciarus excels at providing clean, comfortable and functional rooms that are ideal for short stays, particularly for those who value modern interiors and efficient use of space. The lack of air conditioning and some noise issues are potential downsides, but the overall experience remains positive due to the cleanliness and thoughtful design of the rooms.
Beds
Ciarus offers a range of sleeping arrangements, including bunk beds and single mattresses in simple four-person rooms. The general consensus among guests is that the beds are very clean and notably comfortable with many highlighting the excellent, soft bedding and mattresses of good quality. Most visitors reported a good night's sleep on spacious and comfortable beds, making them ideal for short stays.
However, there are some mixed feelings regarding the firmness of the mattresses. While many found the mattresses very comfortable and supportive, a few guests mentioned that they were too hard for their liking, affecting their sleep quality. Despite these occasional complaints, the majority of reviews emphasize the cleanliness and comfort of the beds.
Additional points of note include the already made beds upon arrival and the thoughtful details like clean sheets and itch-free bedding. Though the bunk bed setup lends a somewhat impersonal feel, it's well-maintained overall. While there are occasional mentions of discomfort from the lower bunks and the absence of slatted frames on some beds, these concerns are relatively few compared to the overall positive feedback on bed comfort and quality at Ciarus.
Cleanliness
When it comes to cleanliness, Ciarus scores highly among guests who have stayed there. Many reviews highlight the hotel as very clean with spotless rooms and well-maintained facilities. Reviewers frequently describe the rooms as clean and modern, often mentioning the impeccable cleaning services. The towels and bed sheets are noted for their cleanliness, adding to the overall comfortable experience. The hostel’s common areas and bathrooms also receive positive comments for their hygiene.
Guests appreciate the daily cleaning routines, ensuring that rooms remain fresh throughout their stay. Some even mention that the establishment is super clean and virtually brand new. The bright, cozy atmosphere, coupled with clean and practically new furniture, makes for a welcoming environment.
Overall, the cleanliness at Ciarus stands out as outstanding with many reviews expressing satisfaction with the spotless and tidy conditions, making it a top choice for those prioritizing hygiene during their travels. The friendly staff also contributes positively to maintaining the high standards of cleanliness, ensuring a pleasant stay for all visitors.
Staff
The guest reviews for 'Ciarus' highlight the overwhelmingly positive interactions with the hotel staff, underscoring their friendliness, attentiveness and professionalism. Numerous guests mentioned the welcoming and helpful nature of the reception staff with specific praise for their ability to communicate in multiple languages and provide exceptional service. The staff's willingness to assist with various requests, offer valuable local tips and maintain a courteous demeanor significantly contributed to the guests' positive experiences. There were a few isolated instances of less favorable interactions, particularly with night staff, but these were far outweighed by reports of amiable and competent service. The staff's professionalism and eagerness to resolve any issues effectively were frequently mentioned, making the stay at 'Ciarus' notably enjoyable for many visitors.
Wi-Fi
Guests at Ciarus have mixed feelings about the Wi-Fi quality. While many appreciated the availability of free Wi-Fi throughout the property, others reported inconsistent and weak signals, especially in dorm rooms and specific areas like the top floors. Some guests found the Wi-Fi satisfactory, adequate or even described it as good with a few noting the added convenience of power outlets and quiet spaces for work. However, common issues included slow internet speeds, frequent disconnections and difficulties connecting to certain websites. In some cases, guests were unable to access Wi-Fi from their rooms altogether, needing to rely on public areas for a more stable connection. Despite these drawbacks, the Wi-Fi did seem to work adequately for others, highlighting a somewhat unpredictable experience overall.
Parking
Travelers visiting Ciarus can anticipate a mixed experience regarding parking facilities. Many guests have appreciated the presence of both underground and street parking options. A sizable number of reviews indicate that parking is available nearby with some praising the cleanliness and security of the parking lots. There are options to reserve parking spaces and the convenience of parking directly in front of the hotel has been noted positively, especially the feature of a private parking garage.
However, despite these positive aspects, the cost of parking remains a major concern for visitors. Several reviews highlight that parking fees are high, often ranging between 18 to 35 euros per day, which can be a significant added expense. In addition, the scarcity of parking spots and the narrowness of available spaces have been flagged, making it a challenging task to find suitable parking, especially during peak times. Securing a parking spot might require advance booking, as the limited spaces fill up quickly.
For those intending to park on the street, it's free after 7:00 pm and on Sundays, but street parking is metered otherwise and lacks the dedicated hotel parking. The underground garage offers a more secure option but comes with a higher fee. Overall, while parking at Ciarus offers some conveniences, guests should be prepared for possible difficulties and additional costs.
Accessible
Located in a prime area of Strasbourg, Ciarus is praised for its easy accessibility for guests with disabilities. Guests find the hotel's central location extremely convenient, being close to the train station, tram stops and major attractions such as the European Parliament, city hall and the old town. Public transport options are readily available, making it an excellent base for exploring Strasbourg.
The hotel's design is modern and functional, accommodating both families and individuals with special needs. Ground floor facilities cater to guests with disabilities and elevator access is available for all floors. Each room is equipped with its own toilet, further enhancing convenience. Whether traveling with children, pets or family members with mobility issues, guests appreciate the thoughtful amenities offered by Ciarus. Everything within the vicinity is accessible by foot, contributing to a seamless travel experience in the heart of Strasbourg.
