Ben View Phoenix Hotel

Strontian 56.69458400, -5.57305200 , Acharacle (Show on Map)


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Summary of reviewsBen View Phoenix Hotel offers a serene retreat amidst nature's beauty, nestled in a scenic area near Lake Sunart. It’s highly regarded for its picturesque location, providing guests with tranquil views and convenient access to nearby attractions like the Isle of Mull and Fort William. Although the location may initially seem a bit challenging to navigate, it quickly becomes familiar, and the hotel's remote charm is easily accessible with ample parking.

The culinary experience at Ben View Phoenix Hotel is a major highlight, particularly the breakfast, which earns high praise for its quality, variety, and use of local Scottish products. Guests enjoy an abundant array of breakfast options, with standout dishes like scrambled eggs with salmon and hearty English breakfasts. The evening dining experience is equally commendable, with homely and flavorful meals that showcase the chef's exceptional skill, making dinner a highly recommended experience. The hotel's dining services extend their quality to every meal, maintaining a consistent reputation for delicious food.

Guests find the rooms generally spacious and comfortable, appreciated for their cleanliness and coziness despite the slightly outdated decor. While some rooms show signs of wear, they are typically well-kept, offering a simple and functional stay. Cleanliness throughout the hotel is often praised, and while there are occasional needs for improvement, the hotel succeeds in providing a clean, welcoming space. The exceptional staff, highlighted by the owner's genuine hospitality, significantly enhance the guest experience with their friendliness and helpfulness.

Families find the hotel accommodating and family-friendly, benefiting from ample space and thoughtful gestures that cater to both parents and children. The beds at Ben View Phoenix Hotel stand out for their comfort, contributing to a restful and relaxing stay, with minor instances of dissatisfaction not detracting from the overall positive feedback.

Ultimately, Ben View Phoenix Hotel is celebrated for its stunning location, excellent dining experiences, comfortable accommodations, and extraordinary hospitality, making it a preferred choice for travelers seeking a memorable and relaxing getaway.
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Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

Cheap Hotel

Small Hotel

4-Star Hotel

Room Types
Double Room with Private Bathroom This double room has an en suite bathroom and tea and coffee making facilities.

Twin Room with Bath This twin room has an en suite bathroom and tea and coffee making facilities.

Twin Room with Bathroom This twin room has an en suite bathroom with a shower and tea and coffee making facilities.

Twin Room with Bath The unit has 2 beds.

Double Room with Private Bathroom The unit has 1 bed.

Twin Room with Bathroom The unit offers 2 beds.

Twin Room with Bath The unit offers 2 beds.

Guest Reviews
Location
Nestled in a scenic and peaceful area, Ben View Phoenix Hotel offers guests a tranquil retreat surrounded by nature's beauty. Its prime location, next to the shores of Lake Sunart, provides great views across the loch and access to a peaceful beach just minutes away. Guests frequently praise the quiet and lovely setting, which is perfect for those seeking solitude and serene landscapes. The hotel is well positioned for sightseeing adventures to the Isle of Mull and Fort William, making it an ideal base for exploring the broader region. Though some find the location initially confusing, it becomes easy to navigate after the first visit. With convenient parking and set just off the road, guests find it easy to access while still enjoying its remote charm. The staff is noted for being welcoming and helpful, further enhancing the overall experience. Ben View Phoenix Hotel delivers a stunning location that combines convenience with a perfect retreat for those looking to enjoy nature's wonders.

Breakfast
At the Ben View Phoenix Hotel, breakfast is clearly a highlight of the guest experience, frequently described with superlatives such as excellent, fantastic, superb, and delicious. Guests consistently praise the morning offerings for their quality and variety, often highlighting the use of local and Scottish products that elevate the meal to an authentic experience. There's a generous buffet with options like hearty English breakfasts and the occasional standout dish of scrambled eggs with salmon or grilled kipper fish.

The breakfast is not only abundant and plentiful but also crafted with a personal touch that guests appreciate, often applauding the homemade elements for their taste and heartiness. The warm welcome and friendliness of the staff further enhance the dining experience, creating a sense of comfort and hospitality. Occasional mentions of evening meals suggest that the culinary standards extend beyond breakfast, maintaining the hotel's reputation for delicious food throughout the day. Overall, the breakfast at Ben View Phoenix Hotel leaves a lasting impression, earning accolades as some of the best in Scotland.

Dinner
Nestled within the enchanting Ben View Phoenix Hotel, guests are treated to an exceptional dining experience that leaves a lasting impression. The dinner offerings consistently earn high praise for their superb quality and flavor. Guests can enjoy homely, well-prepared meals bursting with taste, highlighting the chef's remarkable culinary skills. The use of fresh products elevates the dining experience, ensuring that each meal, whether dinner or breakfast, is not only delicious but also memorable. The restaurant serves hearty, top-notch meals that reflect the care and dedication of Graham, the owner and cook, who is regarded as an absolute treasure. His commitment to hospitality extends beyond the kitchen, providing personalized touches such as a special breakfast for pets and accommodating special requests with genuine warmth. Dining in the evening comes highly recommended, with meals described as reasonably priced and truly incredible, making it a truly worthwhile culinary adventure.

Rooms
The Ben View Phoenix Hotel offers a range of room experiences, primarily highlighting spaciousness and comfort. Many guests appreciate the cleanliness and coziness of the rooms, with special mention of warm and welcoming interiors. A number of rooms are noted for being quite expansive, featuring bathtubs, although some guests expressed a preference for showers. While the rooms are mostly tidy and functional, they often come across as basic and somewhat old-fashioned, with decor reflecting a modest charm. Despite the dated appearance, the hotel ensures essential amenities are available, contributing to a comfortable stay.

However, the rooms vary significantly, with some described as showing signs of wear and outdated furnishings. A few guests found certain rooms lacking in comfort due to older bedding or a less appealing aesthetic. The overarching theme suggests the hotel would benefit from a renovation to align more closely with modern expectations. Yet, overall, the clean and functional nature of the rooms generally satisfies guest needs, making Ben View Phoenix Hotel a dependable choice for travelers seeking simplicity and comfort.

Beds
At the Ben View Phoenix Hotel, visitors are consistently impressed with the exceptional comfort provided by the beds. Guests frequently highlight the hotel's beds as a notable feature, praising their coziness and the relaxing sleep experience they offer. The mattresses and pillows receive accolades for their comfort, contributing significantly to a restful stay. The rooms are maintained with a clean and fresh feel, adding to the overall cozy atmosphere. While there are occasional mentions of tired mattresses and some dissatisfaction with specific beds, these comments seem to be in the minority and don’t overshadow the predominant positive feedback. The hotel also offers practical amenities such as plenty of sockets, enhancing the convenience for guests. Overall, guests at the Ben View Phoenix Hotel tend to have a very comfortable sleep experience within a well-kept environment.

Cleanliness
Nestled in a beautiful location, the Ben View Phoenix Hotel offers a comfortable and homey atmosphere, where the cleanliness generally receives positive remarks from guests. The rooms stand out for being clean and tidy, with some described as spotlessly clean, providing a welcoming space for guests to unwind. Many guests appreciate the clean smell of their room and acknowledge the accommodating staff, who ensure the rooms are well looked after.

However, there are areas where improvements can be made. Some guests noted unwanted odors and dust, and the hotel occasionally leaves room for a bit more attention to detail. The building itself appears to need a touch of TLC, and a thorough refresh could enhance guests' overall experience. Moreover, certain amenities, like the sauna, suffer from off-putting smells, and practical issues such as missing showerheads detract from the ease of stay.

Despite minor drawbacks, the Ben View Phoenix Hotel remains a clean and comfortable haven for travelers, where hospitality shines through and potential for improvement is acknowledged.

Staff
Ben View Phoenix Hotel receives high praise for its exceptional staff and warm atmosphere, largely thanks to the remarkable efforts of the owner, Graham. Described as friendly, funny, and genuinely accommodating, Graham stands out as an incredible host who goes above and beyond to ensure guests feel welcome and comfortable. Many guests note his eagerness to understand and relate to visitors from diverse backgrounds, enhancing their stay with personal engagement.

The entire team at the hotel is recognized for their attentiveness and helpfulness, making each guest's experience pleasant and trouble-free. The staff is consistently described as friendly, talkative, and kind, contributing to a welcoming environment that leaves a lasting positive impression. Whether serving in the restaurant or fulfilling guest requests, each member is praised for their dedication to providing excellent service.

Overall, Ben View Phoenix Hotel stands out for its incredible hospitality, making it a beloved choice among travelers looking for a memorable and congenial experience.

Family
Ben View Phoenix Hotel emerges as a welcoming haven for families seeking a peaceful getaway. Its reputation for being family-friendly is strongly supported by reviews highlighting the hotel's accommodating nature, particularly the attentive service provided by the staff. Guests note the ample space available, making it a comfortable spot for families to relax and unwind. The hotel's thoughtful gestures, such as offering a separate room for older children and even providing laundry services for baby clothes, further enhance the convenience for families with young kids. The location offers ample opportunities for exploration, with great routes and spaces suitable for outings with children. While some feedback points out the compactness of the rooms, guests consistently find the facilities well-equipped for short family stays.


No, Ben View Phoenix Hotel doesn't have any pool.

No, a spa isn't available at Ben View Phoenix Hotel.

Yes, Ben View Phoenix Hotel welcomes dogs.

Yes, parking facilities are available at Ben View Phoenix Hotel.

No, Ben View Phoenix Hotel doesn't have a gym.

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