Hilton Garden Inn Suffolk Riverfront

Suffolk 36.73864600, -76.58094500 , 100 East Constance Road (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHilton Garden Inn Suffolk Riverfront consistently delights guests with its prime location along the scenic Nansemond River, offering picturesque waterfront views and convenient access to local dining and entertainment options. The hotel is praised for its cleanliness, modern and spacious rooms, and unparalleled customer service delivered by its friendly and professional staff. The well-appointed accommodations, featuring comfortable and restful beds, provide a tranquil retreat enhanced by the stunning river views.

Dining at the hotel is a noteworthy experience, with many guests enjoying the delicious breakfast buffet and reasonably priced, made-to-order dinner options. The first-floor restaurant receives praise for its diverse menu choices, including favorites like honey citrus glazed roasted chicken and oven-baked mac and cheese. Even though some minor issues are mentioned, such as slow service or occasional maintenance needs, the exceptional staff typically addresses concerns promptly and efficiently.

Guests appreciate the immaculate condition of both the hotel and its grounds, which offer a serene atmosphere perfect for relaxation. The combination of cleanliness, comfort, and exceptional service makes Hilton Garden Inn Suffolk Riverfront a preferred choice among travelers visiting the area, whether for business or leisure. Positive experiences with the hotel's amenities and hospitality leave a lasting impression, encouraging many visitors to return and recommend it as one of the nicest places to stay in Suffolk, Virginia.
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Categories
Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types
King Room This room features a microwave, refrigerator, a flat-screen TV with cable channels, and a work desk.

King Room with View This room features a microwave, refrigerator, a flat-screen TV with cable channels, and a work desk.

King Room with Tub - Mobility and Hearing Access The spacious double room offers air conditioning, a tea and coffee maker and heating. The unit offers 1 bed.

King Room with Roll-In Shower - Mobility/Hearing Accessible The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room offers heating. The unit offers 1 bed.

Queen Room with Two Queen Beds The unit has 2 beds.

Queen Room with View The unit offers 2 beds.

Queen Room with Two Queen Beds and Bath Tub - Disability Access The unit offers 2 beds.

Deluxe King Room with View The unit offers 1 bed.

Guest Reviews
7.7
Good
Location
The Hilton Garden Inn Suffolk Riverfront receives high praise for its exceptional location along the scenic Nansemond River, offering guests beautiful waterfront views. Guests appreciate the convenience of being within walking distance to an array of restaurants and services, allowing for easy access to dining and entertainment options. The hotel is noted for its proximity to the heart of Suffolk and its accessibility to nearby destinations such as Virginia Beach, Norfolk, and Newport News. The surrounding park adds to the charm, providing a tranquil setting for guests to enjoy.

In addition to the prime location, the hotel is commended for its cleanliness and comfortable, modern rooms, which contribute to a pleasant stay. Visitors highlight the friendly and accommodating staff, which enhances the overall experience with excellent customer service. Whether traveling for business or leisure, the combination of attractive surroundings, great amenities, and convenience makes this hotel a popular choice for visitors to the area.

Breakfast
At Hilton Garden Inn Suffolk Riverfront, guests consistently highlight the hotel's breakfast offerings, often emphasizing the delicious and filling options available. Many guests enjoy the breakfast buffet, noting its variety and reasonable pricing, with features like made-to-order omelettes standing out as a popular choice. The quality of the food is generally praised, with some guests describing it as exceptional and amazing.

The hotel staff's professionalism and friendly service enhance the dining experience, contributing to the overall favorable impression. While some guests have reservations about specific items, such as greasy breakfast meat or poorly cooked grits, the attentive servers often make up for these occasional shortcomings.

Despite discrepancies in pricing awareness, many guests find the breakfast well worth the money, appreciating both the quality and selection of food, including items like spiced cooked apples and French toast. The complimentary breakfast, due to renovations, has been particularly appreciated.

It's clear that the breakfast experience is a strong feature of the Hilton Garden Inn Suffolk Riverfront, with many guests expressing a desire to return, thanks to both the satisfying meals and excellent service they receive.

Dinner
The dining experience at Hilton Garden Inn Suffolk Riverfront has garnered positive feedback from guests, highlighting the quality of food served at the hotel's first-floor restaurant. Guests have enjoyed delicious, made-to-order meals that are reasonably priced, with the dinner menu receiving particular praise. The restaurant offers delectable dishes such as a honey citrus glazed roasted chicken and notably impressive oven-baked mac and cheese, complemented by fresh fruit selections. Although there have been mentions of slow service, the professionalism and friendliness of the staff are often commended, contributing to an overall enjoyable dining experience. In addition to dining on-site, visitors are encouraged to explore local options like the Baron Pub, located conveniently just a short walk away in the Downtown area. Overall, guests appreciate the culinary offerings both within the hotel and in the surrounding neighborhood, making it a noteworthy aspect of their stay.

Rooms
The Hilton Garden Inn Suffolk Riverfront receives consistent praise for its spacious and clean rooms offering a tranquil retreat. Many guests highlight the comfort of the beds, contributing to restful stays. The views overlooking the Nansemond River add an appealing backdrop to the well-kept accommodations. Rooms are described as cozy, neat, and equipped with adequate charging ports, meeting the expectations associated with the Hilton brand. Although some areas of the hotel need updating, and issues like the temperature controls and occasional noise from air conditioners were noted, the overall experience seems to satisfy visitors. The hotel is beautifully situated near dining and shopping venues, enhancing its appeal. Friendly and efficient service from the staff further complements the comfortable accommodations, making it a preferred choice in the Suffolk, Virginia area. Despite a few maintenance concerns, the property provides a pleasant and peaceful environment for travelers seeking reliable hospitality.

Beds
The beds at Hilton Garden Inn Suffolk Riverfront receive mixed feedback from guests. While several guests describe the beds as extremely comfortable and super comfy, others mention discomfort, citing firmness and squeakiness as issues. A common consensus, however, highlights the comfort of the rooms, which are well-appointed with useful amenities such as a microwave, coffee machine, and refrigerator. The bedding quality is notably appreciated, despite some reviews mentioning dingy comforters and old pillows. Overall, many guests enjoyed restful sleep on comfortable beds, contributing to the positive atmosphere of their stay, though improvements could be made in consistency regarding bedding comfort.

Cleanliness
The Hilton Garden Inn Suffolk Riverfront frequently receives praise for its cleanliness, creating a positive impression among its guests. Visitors highlight the well-maintained and immaculate condition of both the hotel and its grounds, noting that cleanliness is one of the most important elements of their stay. Rooms are described as clean and comfortable, with bathrooms and bedding meeting high standards. The hotel features a serene riverfront walk that adds to the property's beauty. Guests appreciate the spaciousness and quietness of the rooms, making it an ideal choice for families with children. While some guests mention a lack of upscale amenities, the professionalism and friendliness of the staff make the hotel a welcoming and pleasant place to stay. Overall, the Hilton Garden Inn Suffolk Riverfront combines cleanliness with a peaceful atmosphere, offering an attractive option for travelers.

Staff
Hilton Garden Inn Suffolk Riverfront is frequently praised for its exceptional staff, who consistently make guests feel welcome and cared for. The staff at this hotel is often described as being incredibly friendly, courteous, and professional. From the front desk to the maintenance team, all members exhibit a helpful and accommodating attitude, ensuring seamless service even during busy times. Guests appreciate the staff's attentiveness, with many noting how issues were resolved promptly and efficiently. The warm hospitality extended by the hotel team not only contributes to a pleasant stay but also creates a homely atmosphere, with many guests mentioning their repeated visits. Special highlights include personalized gestures such as early check-ins, accommodating room changes, and thoughtful touches like providing water and snacks on arrival. This consistent level of service certainly enhances the overall experience, making Hilton Garden Inn Suffolk Riverfront a favored choice among travelers.

3 Star
Hilton Garden Inn Suffolk Riverfront offers a delightful experience for travelers passing through or visiting Suffolk, VA. Many guests have praised the hotel for its top-notch facilities and services. The breakfast service stands out, offering an impressive buffet or made-to-order options that guests thoroughly enjoy. Overall, the hotel leaves a lasting impression, with numerous visitors expressing their intention to return and recommending it to others. Whether for a short stay or an extended visit, this hotel promises a wonderful and comfortable experience, solidifying its reputation as one of the nicest places to stay in the area.


No, Hilton Garden Inn Suffolk Riverfront doesn't have any pool.

No, a spa isn't available at Hilton Garden Inn Suffolk Riverfront.

No, Hilton Garden Inn Suffolk Riverfront doesn't allow dogs.

No, parking facilities aren't available at Hilton Garden Inn Suffolk Riverfront.

Yes, Hilton Garden Inn Suffolk Riverfront has a gym.

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