Fildi Hotel
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Summary of reviewsFildi Hotel receives high praise from guests for its strategic and convenient location, particularly its proximity to the Anhanguera Highway, which makes it an ideal choice for travelers and event attendees in Sumaré and Americana. The hotel's clean, modern structure, coupled with 24-hour security and ample parking, ensures a sense of safety and convenience. Exceptional customer service further enhances the overall experience.
The hotel's breakfast offering is highly regarded, featuring a variety of fresh and delicious options, including a wide selection of fruits, juices, breads and cold cuts. The breakfast is praised for its presentation and timely replenishment, providing great value for money despite minor suggestions for additional variety and vegan options.
Dining at the hotel is a delightful experience with a 24-hour open restaurant offering an à la carte menu praised for its diversity and quality. The attentive and helpful staff at the restaurant contribute to a positive dining experience, highlighted by tasty food and affordable prices. Although there are some suggestions for improvement in the dinner offerings, the overall sentiment remains positive.
Guest rooms are frequently noted for their cleanliness and comfort, featuring pristine conditions, quality amenities and modern decor. The spacious rooms, comfortable beds and cozy ambiance ensure a pleasant stay. While some minor issues such as the size of certain rooms and a lack of amenities like a hairdryer are mentioned, the overall feedback is highly positive.
Cleanliness is a standout feature of Fildi Hotel with guests consistently highlighting the spotless and well-maintained environment. The accommodations are described as impeccable, contributing significantly to guest satisfaction.
The hotel staff is highly commended for their friendliness and attentiveness. Guests frequently mention the warm and helpful reception with specific staff members receiving individual recognition for their exceptional service. Despite occasional billing confusion, the general consensus is that the staff's dedication greatly enhances the guest experience.
The pool area is praised for its beauty, cleanliness and inviting atmosphere. The well-maintained open area and heated pool make for a delightful leisure spot year-round. The pool's deck further adds to the overall appeal.
Parking at the hotel is generally well-received with guests appreciating the spacious and secure internal spaces provided at no extra charge. Minor issues such as the lack of coverage and occasional difficulty in finding a spot are noted but do not significantly detract from the overall positive feedback.
Lastly, the comfort and size of the beds receive high marks from guests, contributing to a pleasant sleeping experience. While there are some concerns about pillows and mattress comfort, the majority of reviews emphasize satisfaction with the large, comfortable beds and quality linens.
Overall, Fildi Hotel impresses with its convenient location, exceptional cleanliness and quality amenities, supported by a dedicated staff that ensures an enjoyable stay for all guests.
Categories
The hotel's breakfast offering is highly regarded, featuring a variety of fresh and delicious options, including a wide selection of fruits, juices, breads and cold cuts. The breakfast is praised for its presentation and timely replenishment, providing great value for money despite minor suggestions for additional variety and vegan options.
Dining at the hotel is a delightful experience with a 24-hour open restaurant offering an à la carte menu praised for its diversity and quality. The attentive and helpful staff at the restaurant contribute to a positive dining experience, highlighted by tasty food and affordable prices. Although there are some suggestions for improvement in the dinner offerings, the overall sentiment remains positive.
Guest rooms are frequently noted for their cleanliness and comfort, featuring pristine conditions, quality amenities and modern decor. The spacious rooms, comfortable beds and cozy ambiance ensure a pleasant stay. While some minor issues such as the size of certain rooms and a lack of amenities like a hairdryer are mentioned, the overall feedback is highly positive.
Cleanliness is a standout feature of Fildi Hotel with guests consistently highlighting the spotless and well-maintained environment. The accommodations are described as impeccable, contributing significantly to guest satisfaction.
The hotel staff is highly commended for their friendliness and attentiveness. Guests frequently mention the warm and helpful reception with specific staff members receiving individual recognition for their exceptional service. Despite occasional billing confusion, the general consensus is that the staff's dedication greatly enhances the guest experience.
The pool area is praised for its beauty, cleanliness and inviting atmosphere. The well-maintained open area and heated pool make for a delightful leisure spot year-round. The pool's deck further adds to the overall appeal.
Parking at the hotel is generally well-received with guests appreciating the spacious and secure internal spaces provided at no extra charge. Minor issues such as the lack of coverage and occasional difficulty in finding a spot are noted but do not significantly detract from the overall positive feedback.
Lastly, the comfort and size of the beds receive high marks from guests, contributing to a pleasant sleeping experience. While there are some concerns about pillows and mattress comfort, the majority of reviews emphasize satisfaction with the large, comfortable beds and quality linens.
Overall, Fildi Hotel impresses with its convenient location, exceptional cleanliness and quality amenities, supported by a dedicated staff that ensures an enjoyable stay for all guests.
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Fildi Hotel's location receives high praise for its convenience and strategic positioning. Many guests highlight its excellent location, noting the ease of access to the main highway, which is ideal for travelers. Proximity to the Anhanguera Highway is frequently mentioned, although some guests find the noise from the highway to be a drawback. The hotel offers easy access to events in Sumaré and Americana, making it a popular choice for event attendees.
Safety is also a notable feature with 24-hour security and ample parking contributing to guests' sense of security. The hotel's clean, modern and organized structure is appreciated by guests, along with a splendid breakfast that complements the overall experience. Exceptional customer service and reception further enhance the appeal of this well-located hotel.
The breakfast at Fildi Hotel generally receives high praise from guests for its variety and quality. Guests frequently describe it as excellent, wonderfully presented and delicious. Many appreciate the wide selection of fruits, juices, breads, cold cuts and cakes, as well as the availability of a sandwich maker. Fresh products and natural juices are highlighted as particular strengths. The breakfast service is also commended for being well-timed and properly replenished until closing time.
While most reviews are positive, a few guests feel there could be a greater variety, suggesting that additional fruit options and scrambled eggs would enhance the experience. Some also note the absence of vegan options and describe the breakfast as basic. Despite these minor criticisms, the overall sentiment remains positive with many guests emphasizing that the breakfast offers great value for money and complements the hotel's excellent cleaning and attentive staff.
The dining experience at Fildi Hotel's restaurant receives high praise for its exceptional staff, who are always attentive and helpful. Guests appreciate the convenience of a 24-hour open restaurant where tasty food is prepared on the spot. The à la carte menu is particularly wonderful, featuring a variety of delicious options that cater to diverse palates. Many diners have found the restaurant to offer great options at affordable prices with dinner specifically noted for its value. The buffet, including a selection of soups and broths, has been highlighted as very good. Overall, the food quality in the restaurant is great, though a few guests felt that dinner could be improved. Despite some disappointment with the breakfast, the overall dining experience at the hotel's restaurant is well-regarded.
The rooms at Fildi Hotel have generally received positive feedback from guests. They praised the cleanliness, highlighting the pristine conditions and the quality of amenities such as clean white sheets, new towels and well-maintained bedding. Guests frequently mentioned the comfort of the beds and the quality of the pillows, ensuring a good night's sleep. Many found the rooms to be spacious and able to accommodate multiple people comfortably. The modern decor and cozy ambiance also received commendation, contributing to an overall pleasant and comfortable stay. Although a few reviews noted that some rooms were a bit small or lacked amenities like a hairdryer, the majority of guests felt that the rooms met or exceeded expectations with excellent accommodations that were both safe and clean.
The beds at Fildi Hotel have received high praise from guests for their comfort and size. Many reviewers have described the beds as excellent, large and very comfortable with some even noting the top quality of both the beds and the bed linens. Guests frequently mentioned the beds as a highlight of their stay, appreciating the clean, white sheets and overall good accommodations.
However, there were some concerns regarding pillows, which some found not very good. Additionally, a few reviewers mentioned issues with the comfort of the mattress, describing it as hard or suggesting it could be more comfortable. Despite these minor complaints, the overwhelming sentiment is positive with many guests expressing satisfaction with the large, comfortable and soft mattresses provided by the hotel. Overall, Fildi Hotel seems to offer a consistently pleasant sleeping experience for its guests.
Fildi Hotel stands out for its exceptional cleanliness and organization, consistently noted in guest reviews. The hotel and its rooms meet high standards of hygiene and tidiness, often described as very clean, impeccable and well-maintained. Guests frequently highlight the spotless and spacious rooms, the sanitized bathrooms and the fresh, fragrant bed linens. The accommodations are praised not only for their cleanliness but also for their comfort and modern amenities. Overall, Fildi Hotel impresses with its dedication to maintaining a pristine and welcoming environment, ensuring a comfortable stay for its guests.
For travelers seeking a welcoming and attentive experience, Fildi Hotel's staff could be one of its standout features. The majority of guest reviews highlight the staff as friendly, attentive and highly polite. Guests consistently note the warm and helpful attitude of the reception with special mentions of team members going above and beyond in providing superb service.
The cleaning staff and attendants across various hotel services are praised for their efficiency and cordiality. Specific staff members, such as Macélia and LU, received individual recognition for their exceptional service and professionalism, further emphasizing the overall high standard of hospitality at the hotel.
However, there were instances of confusion with billing that could tarnish an otherwise excellent experience. Nonetheless, the general consensus is that the Fildi Hotel team is extraordinarily dedicated, contributing significantly to the guest satisfaction with their attentive, pleasant and well-mannered demeanor.
The pool area at Fildi Hotel consistently impresses guests with its beautiful and clean appearance. The open area surrounding the pool is often described as spectacular and very well maintained, making it a delightful spot for relaxation. The deck near the pool is highlighted as a unique differentiator, adding to the overall appeal. Guests appreciate the pool's inviting atmosphere, noting its pleasant and comfortable leisure area. The pool is also heated, ensuring a pleasant swim year-round. Overall, the pool and its surrounding leisure areas receive high praise for their cleanliness, maintenance and aesthetic appeal.
The parking situation at Fildi Hotel generally receives positive feedback from guests. Many reviews highlight the spacious and ample nature of the parking lot, making it easy to find a spot upon arrival. The parking also provides secure internal spaces without any extra charges. Guests appreciate the convenient access from the parking area to other parts of the hotel. However, there are a few drawbacks noted, such as the absence of coverage, which can cause cars to become very hot in the open-air lot and occasional difficulties in finding a spot upon returning from events. Despite these minor issues, the overall satisfaction with the parking facilities remains high.
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Location
Safety is also a notable feature with 24-hour security and ample parking contributing to guests' sense of security. The hotel's clean, modern and organized structure is appreciated by guests, along with a splendid breakfast that complements the overall experience. Exceptional customer service and reception further enhance the appeal of this well-located hotel.
Breakfast
While most reviews are positive, a few guests feel there could be a greater variety, suggesting that additional fruit options and scrambled eggs would enhance the experience. Some also note the absence of vegan options and describe the breakfast as basic. Despite these minor criticisms, the overall sentiment remains positive with many guests emphasizing that the breakfast offers great value for money and complements the hotel's excellent cleaning and attentive staff.
Dinner
Rooms
Beds
However, there were some concerns regarding pillows, which some found not very good. Additionally, a few reviewers mentioned issues with the comfort of the mattress, describing it as hard or suggesting it could be more comfortable. Despite these minor complaints, the overwhelming sentiment is positive with many guests expressing satisfaction with the large, comfortable and soft mattresses provided by the hotel. Overall, Fildi Hotel seems to offer a consistently pleasant sleeping experience for its guests.
Cleanliness
Staff
The cleaning staff and attendants across various hotel services are praised for their efficiency and cordiality. Specific staff members, such as Macélia and LU, received individual recognition for their exceptional service and professionalism, further emphasizing the overall high standard of hospitality at the hotel.
However, there were instances of confusion with billing that could tarnish an otherwise excellent experience. Nonetheless, the general consensus is that the Fildi Hotel team is extraordinarily dedicated, contributing significantly to the guest satisfaction with their attentive, pleasant and well-mannered demeanor.
Pool
Parking
Yes, Fildi Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Fildi Hotel.
No, Fildi Hotel doesn't allow dogs.
Yes, parking facilities are available at Fildi Hotel.
Yes, Fildi Hotel has a gym.
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