Sumy, Voskresenska street 150.908327,34.796995(Show on Map)
9.4
Excellent
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Optima Sumy, located in the historic center of Sumy, offers guests an attractive blend of urban convenience and cozy comfort. The hotel’s strategic location provides easy access to restaurants, parks, and shopping centers, making it an ideal base for exploration while maintaining a tranquil ambiance. Guests often emphasize the cleanliness and spaciousness of the welcoming rooms, which promise excellent value for money. The impeccable room conditions, maintained with fresh towels and bedding, contribute to a consistently clean and comfortable stay. The staff further enhance the experience with their approachable, friendly, and professional service, helping to ensure a warm and supportive environment.
The breakfast offerings cater to a variety of tastes, with a noted buffet style that accommodates diverse dietary preferences, including vegetarian requests. While there is room for improvement in variety and presentation, the breakfast remains a satisfying start to the day for many. Free parking and Wi-Fi are commendable features, though the reliability of the internet service could benefit from enhancements.
Overall, despite some minor areas for improvement, such as occasional inconsistencies in internet connectivity and bed configurations, Optima Sumy is revered for its comfortable accommodations, outstanding cleanliness, and exceptional staff service, ensuring a pleasant and memorable experience for visitors.
Categories
Dog Friendly
Optima Sumy is pet-friendly and provides rooms with cable TV and free Wi-Fi. It features a 24-hour reception, laundry facilities, and a restaurant serving local and international cuisine, ensuring a comfortable stay for guests and their pets.
Parking
This hotel is located in the city center and offers free parking for up to 30 cars, included in the room price. It also provides accessible parking and barrier-free access through the parking lot for guests with disabilities. Electric charging stations are available.
Accessible
Optima Sumy is wheelchair accessible and has an elevator. It provides a ramp with a two-level handrail at the entrance and barrier-free access is possible through the parking lot. Barrier-free elevators equipped with Braille are available, and one room is specially equipped with additional handrails. Additional equipment like special chairs for the bath can be provided upon request free of charge.
3 Star
Optima Sumy provides comfortable rooms equipped with cable TV, free Wi-Fi, a refrigerator, and a private bathroom. It features a convenient 24-hour reception, laundry facilities, and a restaurant serving local and international cuisine. Its central location offers easy access to shops, restaurants, and attractions.
Honeymoon
Business
Room Types
Superior King or Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV with cable channels, a minibar, a wardrobe and a safe deposit box.
Standard Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room features air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with cable channels.
SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a wardrobe. The unit offers 1 bed.
Economy Twin RoomThis air-conditioned twin room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Double or Twin RoomThis air-conditioned twin/double room includes a flat-screen TV with cable channels and a private bathroom.
Double or Twin Room - Disability AccessThe spacious twin/double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Double or Twin Room with ShowerThis twin/double room features a TV with cable channels.
Guest Reviews
9.4
Excellent
Review Summaries
Location
Nestled in the historical heart of Sumy, the Optima Sumy hotel boasts an enviable location that draws praise from its guests. Situated in the very center of the city, this hotel offers convenient access to an array of nearby restaurants, parks, and shopping centers, making it the perfect base for exploring the area. Guests consistently highlight the hotel's excellent positioning, which seamlessly combines the vibrant urban experience with a cozy, quiet ambiance. The well-managed establishment provides clean and comfortable accommodations, ensuring visitors feel right at home amidst the hustle and bustle of city life. The warm and spacious rooms further enhance the stay, offering great value for money. Additionally, free parking adds to the convenience while the welcoming and helpful staff contribute to a pleasant and memorable experience.
Breakfast
Nestled in the heart of Sumy, Optima Sumy shapes the start of the day with a breakfast experience that caters to a wide spectrum of tastes. Reviews consistently highlight the hearty and flavorful breakfasts, served in a buffet style that appeals to both traditional and diverse dietary preferences. While guests appreciate the abundance of options, including accommodating vegetarian requests, some suggest the selection could be more varied to avoid monotony. The cozy atmosphere of the breakfast area adds to the experience, though improvements in music selection and dish preparation could enhance the overall enjoyment. Despite some minor criticisms, for many visitors, breakfast at Optima Sumy remains a delicious and satisfying start to their day.
Rooms
Optima Sumy offers a promising accommodation experience with its consistently praised room conditions. Guests frequently highlight the warmth, cleanliness, and coziness of the rooms, making them particularly inviting during colder months. The hotel features a thoughtful design that adeptly balances a modern feel with touches of traditional comfort. Rooms are frequently described as spacious, which is complemented by comfortable furniture and notably large bathrooms. Essential amenities are in place, including warm and clean bedding, towels, and consistently working appliances, ensuring a convenient stay. Guests appreciate the small yet cozy arrangements in more compact rooms, particularly valuing the hotel's convenient location. The professional and friendly service, especially from the reception staff, further enhances the pleasant ambiance of Optima Sumy. While some rooms maintain an old-fashioned charm, the overall experience is decidedly positive, emphasizing comfort and cleanliness.
Beds
Optima Sumy offers beds that have received mixed feedback from guests. Many appreciate the clean and comfortable rooms, highlighting that the beds provide a good night's sleep despite some concerns about their construction. The beds are generally comfortable, although there are remarks about the pillows and blankets lacking in quality and size. Several guests noted that double beds are made by placing two single mattresses side by side, which can create an uncomfortable gap between them as they tend to move apart. This setup has been pointed out as less than ideal for those expecting a unified mattress experience. While there are some areas for improvement, like the squeaky beds and worn-out mattresses, many guests still found the overall sleeping arrangements satisfactory.
Cleanliness
Optima Sumy consistently impresses guests with its outstanding level of cleanliness and comfort. The rooms are frequently highlighted as being exceptionally clean, comfortable, and well-maintained. Guests appreciate the fresh and fragrant atmosphere, with new towels and fresh bedding enhancing their stay. The hotel's convenient location adds to its appeal, making it a favored choice for travelers seeking both cleanliness and accessibility. Visitors frequently commend the attentive and polite staff, contributing to a welcoming environment. Optima Sumy's commitment to maintaining perfect cleanliness and comfort is clearly a defining feature, resonating positively with those who have stayed there.
Staff
The reviews of Optima Sumy highlight a commendable level of service offered by their staff. Guests frequently describe the team as friendly, approachable, and professional. The reception staff, in particular, stand out for their kindness, helpfulness, and polite demeanor. Guests have consistently appreciated the attentiveness of the entire team, noting their efforts to provide excellent service, even in challenging situations. The warmth and coziness of the hotel are often attributed to the wonderful staff, who contribute significantly to a positive guest experience. However, a rare mention of an unfriendly encounter suggests occasional inconsistency, but overall, the staff maintains a high standard of hospitality and professionalism.
Wi-Fi
Optima Sumy offers Wi-Fi access throughout the hotel, ensuring guests can stay connected during their visit. While the connectivity has been noted as good by some, there have been consistent concerns regarding the reliability and strength of the internet, especially in certain areas such as the rooms and particular floors. Guests have reported issues with weak signals and frequent disconnections, which suggest that improvements could enhance the overall experience. Despite the presence of internet service, a more robust and stable connection could significantly benefit those relying on Wi-Fi during their stay.
FAQ
No, Optima Sumy doesn't have any pool.
No, a spa isn't available at Optima Sumy.
Yes, Optima Sumy welcomes dogs.
Yes, parking facilities are available at Optima Sumy.
