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Cascadas Family Resort

Sunny Beach , 149 Chaika Street, Cascadas Complex (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCascadas Family Resort is celebrated for its prime location that merges convenience with tranquility, situated a mere 10-minute stroll from the beach and near vibrant shopping areas and local attractions like Action Water Park. The resort is set amidst lush greenery, offering a serene environment with beautifully landscaped grounds and numerous sparkling pools, making it an ideal spot for families seeking relaxation and exploration.

Guests appreciate the spacious and clean apartments furnished with modern amenities such as washing machines and kitchenettes. Though the resort faces occasional cleaning inconsistencies, many find the overall atmosphere pleasant with clean pools and a welcoming staff.

Dining at the resort receives varied reviews, with positive remarks on the diverse cuisines offered and the exceptional Italian restaurant. Breakfast is typically fresh and plentiful, albeit sometimes repetitive. While the dining experience can be hit-or-miss regarding food quality and cost, guests often enjoy the creative themed nights like Greek and Thai.

The resort features an expansive collection of over ten pools, catering to both children and adults and enhancing the family vacation experience with swim-up bars and plentiful sun loungers. The abundance of pool options, coupled with well-maintained greenery, contributes to a relaxing retreat.

Amenities such as Wi-Fi, a spacious gym, and parking add to the convenience of staying at Cascadas Family Resort. Despite occasional Wi-Fi disruptions and gym equipment issues, the facilities generally meet guest expectations. Paid parking is available with security features, though external options may be needed during peak periods.

Despite some mixed experiences with staff service and room furnishings, Cascadas Family Resort remains a favored choice for families and leisure seekers due to its beautiful surroundings, varied dining options, and excellent pool facilities.
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Dog Friendly Aparthotel

This family resort is dog friendly. Guests can enjoy their stay with their canine companions.

Aparthotel for Yoga

Cascadas Family Resort provides consistent yoga offerings every morning, including aqua yoga sessions. These activities are part of a daily program that also features water gymnastics, contributing to a variety of wellness options.

Aparthotel with Outdoor Pool

Cascadas Family Resort boasts an impressive ten outdoor pools, including five saltwater and five freshwater options. Four of the pools have water playgrounds, and there are also nine outdoor whirlpools and two mini aqua parks with waterslides.

Aparthotel with Pool Water Slide

Offers unlimited daily entrance to Action Aquapark, one of Bulgaria's biggest waterparks. Guests can enjoy 30 water attractions, including an uphill water-coaster, wave pool, and various slides suitable for the whole family.

Aparthotel with Children's Pool

Featuring ten outdoor pools, children's playgrounds and proximity to Action Aquapark (with unlimited access via Jet2holidays packages), this resort offers varied water activities and recreational facilities for families. The tranquil gardens and choice of room types provide a relaxing atmosphere.

Aparthotel with EV Charging Stations

Aparthotel with Swimming Pool

Children's Pool Pool Water Slide Pool Lap Lanes Outdoor Pool

Aparthotel with Parking

EV charging stations

Aparthotel with Gym

4-Star Aparthotel

Aparthotel with Pool Lap Lanes

Room Types

Standard One-Bedroom Apartment This apartment has a balcony with outdoor furniture, kitchenware and dining area. A bathroom with free toiletries is available. Please note that the photos are only examples of a specific room type. Your actual room might be decorated differently and there is no guarantee that you will be accommodated in exactly the same room as shown on the photos.

Standard Two-Bedroom Apartment with Street and Garden View This apartment features a balcony with outdoor furniture, air conditioning and seating area. A bathroom with free toiletries is available. Please note that the photos are only examples of a specific room type. Your actual room might be decorated differently and there is no guarantee that you will be accommodated in exactly the same room as shown on the photos.

Standard Studio (2 Adults) This studio is modernly furnished and has a balcony with outdoor furniture and a kitchenette with electric kettle and kitchenware. A bathroom with free toiletries is available. Please note that the photos are only examples of a specific room type. Your actual room might be decorated differently and there is no guarantee that you will be accommodated in exactly the same room as shown on the photos.

Deluxe Studio This studio has a balcony with outdoor furniture, air conditioning, a flat-screen TV and a bathroom with free toiletries. The units offer pool and garden views. A well-equipped kitchenette with microwave and cooking hobs is also featured. Please note that the photos are only examples of a specific room type. Your actual room might be decorated differently and there is no guarantee that you will be accommodated in exactly the same room as shown on the photos.

Deluxe One-Bedroom Apartment This apartment has a balcony with outdoor furniture, air conditioning in every room, iron and ironing facilities, a flat-screen TV and a bathroom with free toiletries. The units offer pool and garden views. A well-equipped kitchenette with microwave and cooking hobs is also featured. Please note that the photos are only examples of a specific room type. Your actual room might be decorated differently and there is no guarantee that you will be accommodated in exactly the same room as shown on the photos.

Deluxe Two-Bedroom Apartment This apartment features a balcony with outdoor furniture, air conditioning in every room, iron and ironing facilities, a flat-screen TV and a bathroom with free toiletries. The units offer pool and garden views. A well-equipped kitchenette with microwave and cooking hobs is also featured. Please note that the photos are only examples of a specific room type. Your actual room might be decorated differently and there is no guarantee that you will be accommodated in exactly the same room as shown on the photos.

Large Studio The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The studio offers air conditioning, a washing machine, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

Maisonette This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as garden views. The unit has 4 beds.

Penthouse Apartment This spacious apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as pool views. The unit offers 4 beds.

Deluxe Double Room The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

Apartment - Split Level This spacious apartment is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as garden views. The unit offers 3 beds.

About Cascadas Family Resort

License: Н3-ВВ1-5Ц5-Л1

Guest Reviews

8.5

Very Good

Location

Cascadas Family Resort boasts a prime location that is both convenience and tranquility combined. Situated just a short 10-minute walk from the beach, it offers guests an easy access to sun and sand. The resort is nestled amidst lush greenery, creating a serene and relaxing atmosphere that is ideal for families. Its landscaped grounds are beautifully maintained, providing a picturesque backdrop for a leisurely stroll or a day by one of the many sparkling pools. Despite being away from the hustle and bustle, guests can enjoy proximity to the nearby promenade and the vibrant shopping area, making it a great base for exploring the region.

The resort is also strategically positioned near local attractions such as the acclaimed Action Water Park, which is highly recommended for a fun family outing. Food enthusiasts will appreciate the convenience of having various restaurants and supermarkets within walking distance, ensuring that every need is catered to. Moreover, the quiet environment of Cascadas Family Resort provides a perfect retreat for relaxation, away from city noise, yet close enough for those who wish to venture into old town Nessebar, a mere 15-minute drive away.

With plenty of facilities and a calming atmosphere, Cascadas Family Resort is a perfect destination for families, the elderly, and those seeking a peaceful vacation spot close to nature’s beauty.

Breakfast

Cascadas Family Resort receives mixed reviews when it comes to their breakfast offerings. On the positive side, many guests appreciate the plentiful and delicious breakfast buffet that includes a varied selection of dishes. The breakfasts are often described as tasty, fresh, and meeting the standard expectations for a buffet-style meal. The breakfast is abundant, with a diverse assortment of options that satisfy most guests.

However, some visitors have noted that the breakfast can be quite repetitive, with limited variation in dishes from day to day. While many find the breakfast satisfactory, a few reviews mention that the quality of certain items, such as scrambled eggs, could be improved. Additionally, some guests highlight the lack of variety and the crowded dining area, which can detract from the experience. Despite these criticisms, the breakfast is generally considered adequate and reasonable, fitting the needs of families on vacation.

Dinner

The dining experience at Cascadas Family Resort offers a mixed array of impressions from guests. On the positive side, many diners praised the restaurant for its varied and delicious dishes, with some highlighting the Italian restaurant as particularly excellent, even comparing it favorably to restaurants in Italy. Guests appreciated the diverse range of cuisines presented each day, with themes like Greek and Thai nights receiving compliments for creativity and refinement. The restaurant staff and chefs also received commendations for their friendliness and effort.

Breakfasts and dinners often came with high praise for being delicious and plentiful, and the central restaurant was frequently noted for its high-quality and varied menu. Some visitors even preferred the resort's food over local alternatives, describing it as excellent and tastier than other options in the area.

However, there were also areas of concern and disappointment shared by other guests. Several reviews pointed out that some food was served cold, and the overall quality of dishes varied, with a few describing their meals as inedible or disappointing. The limited number of dining venues meant restricted dinner choices, which occasionally left some wishing for more variety, particularly for children. Additionally, the price point for meals was considered high by some visitors, who felt that the dining experience did not justify the cost. Despite these critiques, when the food met expectations, it was remembered fondly for its taste and diversity.

Overall, dining at Cascadas Family Resort can be a hit-or-miss experience, with guests encouraged to explore the varied offerings to find what suits their palate and budget.

Rooms

Cascadas Family Resort offers a generally positive experience in terms of its accommodation, receiving praise for the spaciousness and cleanliness of its family-friendly rooms. Many guests appreciate the modern and well-equipped apartments, which often come with helpful amenities like washing machines, coffee machines, and kitchenettes. The surroundings of the resort add to the appeal, with lush greenery and multiple pools providing a serene and enjoyable environment.

Guests highlight the convenience of having various on-site facilities and amenities within reach, making it suitable for families. While most reviews mention rooms being clean, modern, and beautifully furnished, there were some reports of inadequate cleaning services and occasional maintenance issues. Beds and pillows have mixed reviews, with some guests finding them uncomfortable.

Overall, the resort is described as a great choice for families due to its spacious accommodations, abundance of pools, and well-maintained facilities, despite some reservations about inconsistent room upkeep and occasional dissatisfaction with room furnishings and descriptions.

Beds

At the Cascadas Family Resort, the guest experience with beds has provoked mixed reactions. On the positive side, numerous guests have praised the comfort of the beds, describing them as very comfortable and even luxurious, particularly noting the Lavanda type mattress. Some guests found the beds to be super comfortable, adding a layer of satisfaction to their stay. Clean, well-equipped rooms added to the comfort of the resort, making it a notable option for families.

However, there are several reports highlighting discomfort, with many guests finding the beds to be either too hard or saggy, and in need of replacement. Pillows are frequently mentioned as high and hard, contributing to an uncomfortable sleep experience for some. Issues such as improperly sized bed covers, rough duvet covers, and a lack of fitted sheets have also detracted from the overall bed experience.

Linen changes were not as frequent as guests expected, with some noting changes every four or five days, rather than daily. The condition of beds and bedding has left a notable impression on several guests, suggesting that improvements in this area could significantly enhance the overall experience at the resort. Despite these concerns, the resort manages to offer accommodation that some find to provide satisfying comfort.

Cleanliness

Cascadas Family Resort offers a mixed experience when it comes to cleanliness, with several guests highlighting both positive and negative aspects. On one hand, many reviews praise the resort's overall cleanliness, with specific accolades for the swimming pools and expansive green areas, which contribute to a well-maintained and visually appealing environment. Guests frequently mention that the pools are clean and suitable for both children and adults, and the large grounds are beautifully landscaped and organized. The resort's welcoming and professional staff also seem to play a role in maintaining the pleasant atmosphere. Several visitors describe their rooms and apartments as clean upon arrival, with some even noting the exceptional cleanliness throughout their stay.

However, not all guests share this positive perspective. There are numerous reports of inadequate room cleaning services, with complaints ranging from rooms not being cleaned at all to only minimal cleaning occurring during extended stays. Some guests found themselves needing to prompt the reception for cleaning services or basic supplies, such as toilet paper. Issues like dust, spider webs, and mold in bathrooms have been mentioned, alongside dissatisfaction with the frequency and quality of housekeeping. Additionally, some found the bed linens old or mismatched to bed sizes, and others reported unpleasant odors in their rooms.

Despite these inconsistencies, many guests still appreciate the resort's great location, well-furnished apartments, friendly staff, and overall cleanliness in communal areas. For those seeking a welcoming and clean environment, the delightful pools, lush greenery, and strategic location near the sea shore might provide enough incentive to visit, although potential guests should remain mindful of variable room cleanliness and housekeeping services.

Staff

Cascadas Family Resort boasts a mixed reputation when it comes to its staff, with varying guest experiences reported in numerous reviews. On the positive side, the staff is frequently described as friendly, polite, and attentive to guests' needs, with particular praise directed towards the receptionists and bartenders for their welcoming demeanor and helpfulness. Many guests found the staff responsive and quick to solve problems, enhancing the overall comfort of their stay. The personnel at the restaurant also received commendations for their involvement and readiness to help, contributing to an amazing service experience.

However, the reviews indicate some inconsistencies, particularly in interactions with reception and some restaurant servers. Some guests experienced rude behavior, lack of professionalism, and difficulty communicating in English, which detracted from their overall satisfaction. This inconsistency extended to the quality of service, with reports of indifference and unresponsiveness from certain staff members negatively impacting the stay for some visitors. Despite these challenges, the hotel manager was noted to be available and sensitive to addressing issues, which brought relief to certain situations.

Overall, while the positive experiences with the staff at Cascadas Family Resort highlight an eagerness to assist and create a pleasant stay, there remain areas for improvement to ensure more consistent service quality across all departments.

Wi-Fi

At Cascadas Family Resort, guests can expect a range of amenities, including excellent air conditioning and personal internet access provided in each room. With Wi-Fi covering the entire resort, guests typically enjoy free and excellent connectivity during their stay. However, some visitors noted that the Wi-Fi can be slow in the mornings and occasionally disconnects in public areas, requiring some patience. Despite initial hiccups, the Wi-Fi issues were generally resolved within a few days. While the internet may not be consistently strong, these challenges are outweighed by the resort's comprehensive facilities, ensuring a pleasant experience overall.

Gym

Cascadas Family Resort offers a unique experience, nestled within a complex that feels like a separate town inside the city. Guests have access to a gym as part of their stay, providing them with numerous possibilities for outdoor activities combined with fitness options. The gym is quite spacious, allowing guests to use a variety of equipment comfortably even during busy times. This feature has been appreciated by many for the range of workout options it offers.

However, the gym experience is a mixed bag. While some find the equipment plentiful and spacious, there are noticeable issues that need addressing. The cardio machines have reportedly been broken, and some guests have remarked on the lack of ventilation or windows, which affects the overall cleanliness and usability. Unfortunately, some fitness classes advertised online are not offered, leaving guests slightly disappointed.

Guests staying in certain rooms might find their proximity to the gym less desirable, as noises from equipment use, such as punches on a punching bag or dumbbells being dropped, can be disruptive. Despite these issues, the gym remains a significant draw due to its size and comprehensive equipment selection, enhancing the resort's appeal for those seeking robust workout facilities during their stay.

Pool

Cascadas Family Resort impresses guests with its extensive collection of swimming pools, making it a perfect choice for family vacations. With a stunning array of over ten pools across the expansive complex, every day offers a new aquatic adventure. The pools cater to both children and adults, featuring warm, refreshing waters, small slides for kids, and a mix of saltwater and freshwater options. The clean and well-maintained environments, complemented by the lush greenery surrounding the pools, provide a tranquil retreat for visitors. Sun loungers and umbrellas are readily available, ensuring guests can relax and soak up the sun without hassle. Notably, the resort offers a swim-up bar, adding a touch of luxury to the experience. Despite a bustling atmosphere, the abundant pool spaces mean there's always room to find peace and enjoy the crystal-clear waters. This combination of variety, cleanliness, and thoughtful amenities contributes to a fulfilling stay for families and leisure seekers alike.

Parking

Parking at Cascadas Family Resort presents a mixed experience for guests, with both positive and challenging aspects noted in reviews. A standout feature is the resort's own paid parking facilities, particularly its expansive underground parking, which is highlighted as being safe with reserved spots available. Additionally, the availability of an electric vehicle charger is a plus for guests with EVs. However, the parking comes at a cost, with daily fees typically around 20 Bulgarian lev (approximately 10 Euro), which some guests find to be quite expensive. The demand for parking spaces can exceed availability, especially during busy times, leading to a reliance on external parking options. Guests have shared that free parking may be found outside the resort, albeit with some difficulty or luck, particularly late at night. Despite these challenges, many travelers appreciate the security and convenience offered by the paid parking solution within the resort.

4 Star

Cascadas Family Resort has received mixed reviews, though there are several noteworthy positive aspects highlighted by previous guests. Many visitors praised the resort's infrastructure, describing it as very good and meeting the expectations aligned with its star rating. The restaurant staff garnered significant acclaim for their exceptional friendliness, with guests commending both the service and the chefs, suggesting a five-star experience in this regard.

While some guests find that the overall value of the hotel justifies the stay, making it a destination worth returning to, others were less satisfied with the resort meeting the traditional four-star criteria. The quality and selection of the breakfast were noted as areas for improvement, with some guests describing it as limited for a four-star establishment.

There are numerous comments about the resort's star rating, with opinions divided on whether it meets the standard expected for a four-star hotel. Despite the discrepancies in expectations, many guests believe that the resort is a wonderful place worth visiting again. Overall, it offers a mix of experiences and perceptions, which travelers should consider when planning their visit.

Pool Water Slide

Cascadas Family Resort offers guests clean pools equipped with slides, providing a delightful aquatic experience, especially for families with children. The presence of small slides in the children's pools adds an extra layer of excitement and enjoyment for young guests. Complementing the pool area are comfortable loungers, allowing guests to relax and soak up the sun amidst a backdrop of diverse greenery. While the pools are certainly a highlight, the resort also receives praise for its delicious food served in the restaurants, enhancing the overall experience for visitors.

Children's Pool

Nestled amidst lush greenery, Cascadas Family Resort offers an idyllic retreat for families with children, thanks to its extensive child-friendly amenities. The resort features an array of children's pools, including dedicated paddling areas replete with charming slides perfect for younger kids aged two to eight. Parents can rest easy knowing the fenced environment provides an added layer of safety while their kids explore various playgrounds scattered throughout the complex. The abundance of play areas and the aqua park ensure plentiful entertainment options for little ones, allowing them the space to run and explore freely.

With well-maintained greenery, the atmosphere is serene, providing a pleasant backdrop for the myriad of activities available on-site. The resort’s proximity to Sunny Beach, a mere 15 to 17-minute walk, adds to its allure, offering families easy access to broader seaside attractions without compromising on tranquility. Additional amenities include two conveniently located shops, adding to the resort’s self-contained convenience. Overall, Cascadas Family Resort combines a superb location with excellent facilities, making it a perfect choice for families seeking a balance of relaxation and lively activities.

Outdoor Pool

Cascadas Family Resort offers an impressive array of outdoor pools, providing guests with a plethora of options to enjoy during their stay. With around ten pools spread across different corners of the complex, there's something for everyone, including pools designed specifically for adults and an Aqua Park for children. The expansive pool area is complemented by lush green spaces, creating a harmonious and inviting atmosphere. All pools are well-maintained and exude a charming ambiance, ensuring that both adults and kids have a delightful experience. The resort's wide variety of pools and facilities makes it an ideal destination for families seeking both relaxation and fun.

Yoga

The yoga facilities and activities at Cascadas Family Resort receive positive feedback from guests. Aqua yoga sessions are praised, particularly for the enthusiasm of the young instructors who lead them. Guests enjoy a consistent offering of yoga every morning, along with a daily program that includes both yoga and water gymnastics. These activities are part of the resort's animation options, which also feature aqua aerobics. Overall, visitors appreciate the variety of wellness activities available, making it an attractive option for those looking to incorporate fitness into their vacation.

Dog Friendly

Cascadas Family Resort presents a mixed experience for guests bringing their furry companions. While the resort permits dogs, the conditions for walking them are less than ideal. Guests have noted the pleasure of relaxing at the resort with their pets and appreciated the warm reception their dogs received, hinting at a generally accommodating atmosphere for dog owners. However, there are contradictions with signs posted around the property stating "NO PETS," yet several guests observed dogs being walked throughout the area, most of which likely belong to apartment owners. Additionally, there are indications of limited pet-friendly amenities, as the resort is prominently geared toward families with children rather than pets. This leaves the pet-friendly label in a somewhat ambiguous state, making it crucial for prospective visitors with pets to clarify what they might expect in terms of pet accommodations.

Yes, Cascadas Family Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Lap Lanes, Pool Water Slide, Outdoor Pool.

No, a spa isn't available at Cascadas Family Resort.

Yes, Cascadas Family Resort welcomes dogs.

Yes, parking facilities are available at Cascadas Family Resort.

Yes, Cascadas Family Resort has a gym.

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