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Summary of reviewsLa Quinta Inn & Suites by Wyndham Sawgrass provides a blend of convenience, comfort and affordability, making it a popular choice for travelers. Its prime location near major highways and attractions like Sawgrass Mills Mall and the Florida Panthers hockey arena is a standout feature, allowing easy access to Fort Lauderdale, Miami and a variety of shopping and dining options. This makes it an ideal base for shoppers and sports enthusiasts.
Breakfast at the hotel receives mixed feedback. While many guests appreciate the complimentary breakfast's convenience, others find it basic and repetitive with limited variety and occasional issues like crowded spaces and absent supplies.
The rooms are spacious and comfortable, appreciated for their size and amenities such as microwaves and office desks. Positive remarks are often made about the beds, contributing to restful nights. However, the hotel shows signs of aging with outdated furnishings, maintenance issues and inconsistent cleanliness. Common complaints include musty odors, dirty carpets and occasional pests, indicating a need for renovations and better housekeeping practices.
Cleanliness throughout the property varies with some guests noting clean and quiet rooms and well-maintained public areas. However, many reviews highlight dirty hallways, stained carpeting and moldy smells, alongside inconsistent cleaning services.
The staff receive high praise for their friendliness and helpfulness, contributing positively to the guest experience. While there are occasional reports of delayed check-ins and unfriendliness, most guests find the staff accommodating and professional.
WiFi service at the hotel is inconsistent. While some guests report reliable connectivity, others experience weak signals and poor internet performance, particularly on Android devices.
The outdoor pool area has mixed reviews. Some guests find it attractive and enjoyable, while others have concerns about cleanliness, including green moss and dirty furniture. The pool being unheated and sometimes closed without notice detracts from the overall experience.
For families, the hotel offers a friendly atmosphere and quiet environment, making it a good choice for short stays focused on shopping. The comfortable beds are a highlight for many, although issues with mattress conditions and cleanliness do arise.
Overall, La Quinta Inn & Suites by Wyndham Sawgrass offers a satisfactory stay, aligning well with its three-star rating. The combination of a prime location, generally comfortable accommodations and friendly staff makes it a practical and budget-friendly option, especially for those prioritizing convenience and access to local attractions. However, the hotel would benefit from improvements in maintenance, cleanliness and certain amenities to enhance the guest experience further. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Deluxe Double Room with Two Double BedsThis room features a flat-screen TV with cable and coffee-making facilities.
Deluxe King RoomThis room features a flat-screen TV with cable and coffee-making facilities.
Single Room - Disability AccessThis room features air conditioning, a flat-screen cable TV, and a sofa.
King Room with Sofa BedA sofa bed, microwave, small refrigerator, and flat-screen cable TV are included in this room.
Guest Reviews
6.7
Rated
Location
La Quinta Inn & Suites by Wyndham Sawgrass enjoys an outstanding location that guests repeatedly praise for its convenience. Centrally situated near major highways such as I-75 and 595, the hotel offers easy access to both Fort Lauderdale and Miami. One of its key highlights is its proximity to Sawgrass Mills Mall, one of the largest shopping destinations in the area. Guests appreciate the short 5 to 10-minute drive to the mall, making it an ideal spot for those planning shopping sprees. In addition, the hotel is close to the Florida Panthers hockey arena, making it convenient for sports enthusiasts attending games.
The surrounding area features several dining options, an Ikea and various other shopping centers. The strategic location also provides easy access to other local attractions and amenities, ensuring guests can easily reach where they need to go. The hotel’s peaceful environment, combined with its prime positioning, makes it a practical choice for both rest stops and extended stays.
Breakfast
At 'La Quinta Inn & Suites by Wyndham Sawgrass', breakfast garnered mixed feedback from guests with a noticeable emphasis on its simplicity and repetition. While many guests found the breakfast to be good, adequate and a positive addition, others criticized it for being very basic, limited and lacking in variety. Common issues highlighted include the absence of fruit, small quantities and not enough options to cater to all tastes. Despite some guests praising elements like the waffles, pastries and coffee available 24/7, the overall consensus suggests room for improvement. The breakfast area was often described as small and crowded with supplies not always replenished promptly. Regular patrons found the breakfast to be the same each day, which could become monotonous over longer stays. Nonetheless, the complimentary breakfast was still appreciated by many for its convenience and being a fitting start to the day, aligning well with the hotel's overall value proposition.
Rooms
The rooms at La Quinta Inn & Suites by Wyndham Sawgrass offer a mix of positives and negatives. Guests appreciate the spacious and comfortable nature of many rooms with several reviews noting the large rooms equipped with amenities such as microwaves and office desks. Some travelers found the beds to be very comfortable, which allowed for a good rest. Cleanliness in some rooms was praised, as well as the convenience of the room locations and quiet atmosphere.
However, it’s clear that the hotel is showing its age. Many guests reported outdated furnishings, deteriorated fixtures and an overall need for renovation. Persistent issues with unpleasant odors, including mustiness, smoke and mold, were a common complaint. Multiple reviews highlight problems with cleanliness and maintenance, such as dirty carpets, leaky sinks and malfunctioning appliances. Inconsistent housekeeping services, often neglecting room cleaning for days, also frustrated guests, alongside reports of pests like cockroaches and ants.
While some rooms met expectations, others fell short with problems ranging from noisy air conditioners to stained bedspreads and insufficient towel supplies. The overall dated appearance and maintenance issues seem to detract significantly from the hotel’s otherwise spacious and comfortable offerings.
Beds
La Quinta Inn & Suites by Wyndham Sawgrass features a range of experiences when it comes to the comfort of their beds. Numerous guests have found the beds to be very comfortable, often highlighting their positive sleep experiences. The king and queen-sized beds have particularly been praised, offering a restful night's sleep with clean and well-equipped bedding. The mattresses, in some cases, have been described as soft and extremely comfortable, adding to the overall pleasant ambiance of the rooms.
However, it's worth noting that some travelers have encountered issues with the condition of the mattresses. Several reviews mention worn-out, sunken or hard mattresses that detracted from their comfort. Additionally, cleanliness concerns have been raised, including instances of bed linens and pillows having unpleasant odors or being not properly cleaned.
It appears that while many guests have had a satisfactory or even great experience with the beds, there have been inconsistent standards regarding mattress conditions and cleanliness, which some guests have found problematic. Overall, the comfort of the beds at La Quinta Inn & Suites by Wyndham Sawgrass is generally seen in a positive light, albeit with some areas needing attention.
Cleanliness
'La Quinta Inn & Suites by Wyndham Sawgrass' presents a mixed picture when it comes to cleanliness, as gleaned from guest reviews. On a positive note, several guests noted that the hotel is quiet with clean and comfortable beds and some rooms and the lobby are maintained well. Cleanliness in the breakfast room and parking areas were also highlighted as satisfactory.
However, a significant number of guests expressed concerns regarding the general upkeep of the property. Many reviews indicated issues such as dirty carpets, stained hallways and pervasive odors, including mustiness and mold. Instances of insects and remnants from previous guests were reported, alongside complaints about inconsistent cleaning services with some rooms not being cleaned during the entire stay.
The furniture and overall facilities appear dated and in need of renovation, contributing to a tired and neglected ambiance. Bathrooms, in particular, were frequently described as small, outdated and inadequately cleaned. The hallways and common areas were often noted as dirty, which detracted from the overall guest experience.
In summary, while there are some positive remarks about specific aspects of La Quinta Inn & Suites by Wyndham Sawgrass' cleanliness, the majority of guest feedback underscores a need for substantial improvements in daily cleaning practices and refurbishment of the hotel facilities.
Staff
The staff at La Quinta Inn & Suites by Wyndham Sawgrass largely receive high praise for their welcoming and friendly demeanor. Guests frequently highlight the attentive and proactive nature of the staff, who are described as very accommodating and informative. Many reviewers mentioned excellent customer service with employees being described as polite, kind and particularly helpful in addressing requests promptly. Numerous reports appreciated the friendly and engaging front desk personnel, emphasizing the smooth and professional handling of check-in processes.
However, some guests did encounter issues with delayed check-ins and occasional unfriendliness. A few reviews mentioned a less favorable experience with certain staff members, particularly at reception, where some instances of rudeness and unhelpfulness were noted. Despite these isolated incidents, the overall perception is that the staff contribute positively to the guest experience with many guests valuing the excellent support and warm interactions they received.
Wi-Fi
La Quinta Inn & Suites by Wyndham Sawgrass offers an excellent location, conveniently close to Sawgrass, making it a prime spot for visitors looking to explore the area. Guests have appreciated the comfortable facilities, highlighting the welcoming reception area. However, the WiFi service has received mixed reviews. While some guests found the WiFi to be good and readily available, others reported persistent issues with connectivity. Frequent complaints included weak signal strength, non-functional Wi-Fi and poor internet connection, particularly for Android users. This inconsistent WiFi performance seems to have been a notable drawback for many visitors. Nonetheless, the proximity to local attractions and overall comfort of the facilities remain strong positives for the hotel.
Pool
The outdoor pool at La Quinta Inn & Suites by Wyndham Sawgrass has garnered mixed reviews. While some guests have appreciated the attractiveness of the pool area, describing it as pretty and divine, others have had concerns about its cleanliness and condition. Reports of the pool being unheated and occasionally dirty with mentions of green moss and dirty pool furniture, have been noted. Additionally, there were instances where guests were not informed about the pool's closure for renovation. Despite these issues, the pool offers a seasonal outdoor swimming experience for visitors looking to relax. The presence of iguanas around the pool area has also been highlighted, adding a unique aspect to the stay.
Family
La Quinta Inn & Suites by Wyndham Sawgrass offers a family-oriented hotel experience with a friendly and welcoming atmosphere suitable for short stays, especially for those focused on shopping. The hotel is conveniently located, making it a good base for parents with children seeking to explore the area. While some rooms may have peeling walls, the quiet environment provides a relaxing stay for families. The presence of nearby places for gas enhances its convenience for travelers.
3 Star
Found at the intersection of value and convenience, La Quinta Inn & Suites by Wyndham Sawgrass offers a comfortable stay that aligns well with its three-star rating. Rooms are consistently clean and comfortable, providing guests with a pleasant atmosphere.
The hotel serves as an ideal base for shopping excursions, particularly to the nearby Sawgrass shopping center. With a good price-to-quality ratio, it appeals to budget-conscious travelers looking for reasonably priced accommodations. The location adds further value, ensuring ease of access to shopping areas and making it a solid choice for both short stays and shopping trips.
Despite some areas needing improvement, the hotel maintains a high standard of cleanliness and safety. The establishment is considered good for vacationers and those seeking a budget-friendly option. While the service may not always meet high expectations, it's generally acceptable for the price point. Overall, for those prioritizing convenience and value, this hotel is a satisfactory choice.
Yes, La Quinta Inn & Suites by Wyndham Sawgrass has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Quinta Inn & Suites by Wyndham Sawgrass.
Yes, La Quinta Inn & Suites by Wyndham Sawgrass welcomes dogs.
Yes, parking facilities are available at La Quinta Inn & Suites by Wyndham Sawgrass.
Yes, La Quinta Inn & Suites by Wyndham Sawgrass has a gym.