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Summary of reviewsOld Court Hotel & Apartments, nestled in a historic building and surrounded by the natural beauty of the Wye Valley, offers an ideal base for exploring the nearby attractions and engaging in outdoor activities like hiking and canoeing. The setting with its rustic charm and scenic views, is complemented by lush gardens and a lovely dining area, creating a serene atmosphere perfect for seclusion and stargazing. The location is highly praised for its convenience, peace and accessibility to various local sites.
The hotel’s breakfast garners positive remarks for its quality ingredients, delicious dishes and attentive service. Options catered to various dietary requirements and the cooked-to-order breakfasts were especially appreciated. However, some guests felt the breakfast was overpriced and occasionally marred by undercooked or low-quality items.
Dinner experiences are highly commended with many guests praising the quality, variety and generous portions of meals. Particular dishes like the steak and ale pie, local charcuterie platter and fish and chips stand out. Dining in the charming halls or picturesque gardens adds to the enjoyment. Despite a few criticisms regarding food quality and occasional service mishaps, the restaurant overall provides a fulfilling experience.
The rooms evoke a cozy atmosphere, enriched by historical charm and character. Guests appreciate the spaciousness and comfort of larger rooms and suites, particularly those with four-poster beds. Some rooms, however, require updates and issues such as compact size, noise and outdated furnishings were noted. Cleanliness is a strong point with both rooms and communal areas being well-maintained, though some minor areas needed more attention.
The exceptional staff at Old Court Hotel & Apartments are frequently highlighted for their attentiveness, friendliness and professionalism, significantly enhancing the guest experience. Their ability to go above and beyond, coupled with their efficient service, makes for a welcoming stay.
WiFi reviews are mixed with many finding it satisfactory while others experienced connectivity issues. Parking is generally deemed ample and convenient, though a few guests encountered difficulties with the tightness of spaces.
Families find the hotel accommodating with amenities like playgrounds and play areas, supportive staff and lovely gardens. For romance, the hotel offers a cozy and intimate atmosphere with its traditional country charm. The historical allure, romantic ambiance and beautiful surroundings make it a recommended spot for honeymoons and romantic getaways.
Business travelers also find the hotel suitable, appreciative of the conference facilities and supportive staff, ensuring it meets their professional needs. Overall, Old Court Hotel & Apartments is a charming destination offering a blend of history, comfort and excellent service, making it a favorable choice for various types of travelers. Show more
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Hotel with EV Charging Stations
Old Court Hotel & Apartments is listed as having an EV charger available for guests.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Business Hotel
Cheap Hotel
Room Types
Compact Double RoomPlease note: during weekends, some functions take place, music and disturbance may occur until midnight.
Double RoomDouble Room located in the 16th century old house, complete with beams and all the character of an old building. Very cosy with old fixtures and fittings.
Twin RoomGrade 1 twin beds. Photos for guidance only - please state on booking if you have a specific room requirement
King Four PosterThese rooms are the largest ones in the Old House, all with old fashioned four poster beds. These rooms are perfect for a special stay.
One-Bedroom ApartmentThe suite has a separate bedroom with four-poster bed, a large bathroom with shower, living/dining room equipped with a 32-inch flat-screen TV and Freeview TV. The suite also has a wood burning stove in the living area for those cold winter evenings. Situated in a separate annexe of the hotel, the suites have a private garden area and private parking separate to the main hotel.
King RoomThis double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Double Room with BalconyProviding free toiletries, this double room includes a private bathroom with a walk-in shower. The double room provides a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower. The double room features a wardrobe, a carpeted floor, heating and a TV with cable channels. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
Nestled in a stunning historical building, 'Old Court Hotel & Apartments' is embraced by beautiful surroundings and ideally situated for those looking to explore the Wye Valley and its nearby attractions. The setting is magnificent, offering rustic charm and scenic views that make it an excellent base for outdoor activities such as hiking, canoeing and riverside walks. Located just minutes from the River Wye and closely positioned to the A40, it's both easy to find and well-placed for convenient access to the surrounding towns, villages and the notable Symonds Yat.
The area is not just about natural beauty; it is imbued with a rich history, making the hotel itself a point of interest. Besides its scenic allure, the location boasts dark skies perfect for stargazing and guests appreciate its quiet yet accessible setting. Excellent for walking without a car, the hotel is also a short drive from other attractions. The venue’s lush gardens and lovely dining area add to the overall charm with many noting the superb atmosphere and friendly staff.
Whether it’s the excellent positioning for exploring the local area or simply soaking in the serene countryside, visitors consistently commend the hotel's fantastic location. It serves as a convenient and picturesque hub for activities, sightseeing and enjoying the area's diverse natural beauty.
Breakfast
The breakfast experience at Old Court Hotel & Apartments seems to be a mixed bag but leans positively in certain areas. Frequently highlighted are the good quality ingredients, the copious and delicious selection and the attentive service provided by the staff. The breakfast menu includes diverse options, catering to various dietary requirements such as gluten-free and vegan, which many guests found satisfactory.
Guests especially appreciated the option for cooked-to-order breakfasts and found the variety on offer to be excellent with several mentioning it set them up well for the day. The inclusion of breakfast in a conservatory area with lovely views adds to the overall pleasant dining experience. Some reviews even noted the breakfast as being served piping hot and described it as a fabulous, very special and delicious experience.
However, not all reviews were positive. Several guests felt that the breakfast was overpriced with additional charges being a common point of contention. Some reviewers were disappointed with certain aspects of the breakfast, such as undercooked or cheap quality items like bacon and sausage. The absence of a continental breakfast option and beans on the menu was also mentioned.
Overall, while the breakfast was often praised for its quality, variety and setting, the cost and occasional lapses in execution left some guests feeling it could be improved.
Dinner
Dining at the Old Court Hotel & Apartments generally receives high praise for its quality and variety. Guests frequently describe the food as good, extremely good, lovely, delicious and exceptional; highlighting the evening meals and breakfast as particular standouts. The portions are noted to be generous and the menu offers a broad selection of traditional and hearty options, appealing to different tastes including vegetarians.
The dining experience is enhanced by the lovely settings, whether in the charming dining hall or the picturesque garden. Key dishes such as steak and ale pie, local charcuterie platter and fish and chips receive specific mention for their taste and quality. The service also garners commendation, contributing positively to the dining experience.
However, there are some criticisms. A few guests experienced disappointing meals, citing issues like average quality, underwhelming flavors for the price and occasional menu mishaps including hair found in the food. Despite these, many found the menu extensive, offering various choices and daily specials, ensuring that most tastes are catered to.
Overall, the hotel's restaurant provides a generally satisfying dining experience with occasional hiccups, but stands out for its generous portions, diverse menu and excellent service.
Rooms
The rooms at Old Court Hotel & Apartments display a diverse range of characteristics, catering to various guest preferences. Many guests appreciated the beautiful views, the well-maintained and clean rooms, cozy atmosphere and the historical charm and character reflected in the décor. The larger rooms and suites were highlighted for their spaciousness, comfort and modern bathroom amenities. The four-poster bed suites particularly stood out as luxurious and well-equipped.
On the other hand, some rooms were noted to be compact with small or narrow entrances to the bathrooms. A few guests found issues with older furnishings, peeling wallpaper and the overall need for refreshment in certain areas. Noise from below or adjacent rooms disturbed some visitors and there were occasional comments on uncomfortable, outdated beds or pillows. Additionally, there were mixed thoughts on the room service and cleanliness with some experiences falling short of expectations.
Overall, while the hotel’s historical allure and picturesque surroundings contributed positively to the guest experience, room sizes and maintenance levels varied, leaving some room for improvement in services and amenities.
Beds
The beds at the Old Court Hotel & Apartments elicit mixed reactions from guests. Many visitors found their beds to be quite comfortable, frequently describing them as comfy or very comfortable. The four-poster beds, in particular, received praise with some guests calling them amazing. Comfort and cleanliness were commonly noted and some guests highlighted a high quality of bedding. However, there were also consistent complaints regarding the discomfort of the beds. Issues such as old, soft or uneven mattresses were mentioned with several guests citing poor quality and the need for replacements. Some four-poster beds, despite their aesthetic appeal, were also reported to be uncomfortable. Noise and squeakiness were recurring problems and pillows garnered criticism for their quality. Overall, while certain rooms offer a restful sleep, others may require updates to meet guests' expectations for comfort.
Cleanliness
Visitors to the Old Court Hotel & Apartments consistently praise its high level of cleanliness and maintenance. Guests frequently describe the rooms as clean, cozy and spotlessly maintained with particular appreciation for the spotless bathrooms. The entire property, including public areas and the garden, was noted to be exceptionally well-maintained and clean. Despite these positive remarks, a few reviews mentioned minor issues such as wallpaper peeling in some rooms and the need for deeper cleaning in specific areas like the en-suite grouting and the shower. Some carpets could benefit from refreshing and there were mentions of rooms being dated and not regularly serviced. Nonetheless, the overwhelming impression is of an exceptionally clean and welcoming environment, making it a recommended destination for travelers prioritizing cleanliness in their accommodations.
Staff
The reviews for the Old Court Hotel & Apartments consistently highlight the exceptional quality of its staff. Guests describe the staff as very attentive, friendly, welcoming and extremely helpful. The service provided by the staff is consistently praised for being fantastic, polite and professional. The attentive and warm welcome received by guests significantly enhances their experience with many noting that nothing was too much trouble. Guests appreciated the staff's remarkable ability to make everyone feel comfortable, including accommodating pets.
The hotel staff were often described as cheerful, efficient and knowledgeable, ensuring that all questions and needs were promptly addressed. This high level of customer service extended from check-in to dining with excellent service noted for both breakfast and dinner. The genuine friendliness and accommodating nature of the staff created a delightful experience for the visitors.
Moreover, the staff were commended for their willingness to go above and beyond, providing a personal touch that made stays memorable. This includes making both guests and their dogs feel welcome and providing seamless assistance throughout their stay. Overall, the exceptional quality of the staff at Old Court Hotel & Apartments significantly contributes to its high ratings and positive reviews, making it a recommended destination for travelers seeking both comfort and excellent service.
Wi-Fi
The WiFi experience at Old Court Hotel & Apartments is varied but leans towards the positive. Many guests have highlighted the WiFi as brilliant and good, suggesting a generally satisfactory connectivity experience for most visitors. However, there are some mentions of the WiFi being patchy and unreliable, indicating occasional lapses in service quality. A few reviews also noted instances where there was no WiFi or it was described as horrible. Overall, while some guests enjoyed a smooth online experience, others encountered issues, suggesting room for improvement in the hotel's WiFi setup.
Parking
Visitors to the Old Court Hotel & Apartments often highlight the parking facilities as a positive feature. The hotel offers lots of parking spaces, including a large, free carpark with several guests noting it is ample and easy to find a spot. Many reviewers appreciated the convenience of parking directly in front of the door without any extra cost. The car park itself has been described as lovely and well-maintained.
However, some guests did mention occasional issues, such as the car park being very tight or choc-a-bloc, leading to a nightmare parking experience for a few. Additionally, there were mentions of the inconvenience related to the EV charger being unusable and a lack of information about parking. Despite these minor drawbacks, the overall consensus suggests that parking is generally satisfactory and plentiful for most visitors.
Family
The Old Court Hotel & Apartments offers a variety of amenities and features that are well-suited for families traveling with children. Its location near a forest provides natural outdoor adventures, enhancing the stay for young guests. The hotel boasts a great playground and a dedicated play area for children, ensuring that they have plenty of opportunities for fun and excitement. The staff's friendly helpfulness, particularly in dealing with a child's illness, is noted, adding a personal touch to the experience. Families will also appreciate the lovely gardens. Although some reviews mention disturbances from other families, the overall atmosphere remains welcoming and family-oriented.
Business
The Old Court Hotel & Apartments is highly regarded for its suitability for business travelers. Many guests have found it well-suited for stopovers and business trips, specifically noting the convenience for business meetings. Praises highlight the good conference facilities available on-site, making it a favorable choice for conducting business meetings. Additionally, the hotel has been recommended for business stops, supported by an excellent service and a friendly, professional staff who ensure efficient service. Despite a lack of specific mentions, the overall sentiment is positive, emphasizing the hotel's competency in catering to business needs.
Honeymoon
The Old Court Hotel & Apartments has garnered several accolades for creating a memorable honeymoon experience. Many guests describe their stay as perfect for a honeymoon, praising the amazing and beautiful honeymoon suites. The cosy and romantic atmosphere adds to its charm, making it a great place for newlyweds. The historical trappings of the hotel further enhance its appeal for couples looking for a unique and intimate setting. Overall, the hotel comes highly recommended for those seeking a memorable romantic getaway in the UK.
Romantic
Nestled in a lovely location, the Old Court Hotel & Apartments exudes a characterful charm that makes it an ideal spot for a romantic getaway. Guests highlight the romantic ambiance created by the log burners that provide a lovely natural heat, making the place feel very cosy. The hotel boasts a very romantic atmosphere and is considered perfect for couples seeking a romantic break.
The property's old-world, traditional country hotel setting adds to its charm, offering a characterful feel that many find incredibly comfy. The romantic appeal is further enhanced by the beautiful scenery just minutes away, providing a perfect backdrop for any couple's retreat. Guests appreciate the private balconies, allowing for intimate moments amidst the serene environment.
Adding to the overall experience, the restaurant offers a good choice of meals, including vegetarian options, ensuring that dining is a pleasant part of the stay. This charming hotel with its perfect mix of comfort and romantic appeal, stands out as a fantastic choice for those looking to escape and explore together.
Dog Friendly
The Old Court Hotel & Apartments is a haven for dog owners seeking a welcoming stay with their furry companions. Guests consistently highlight the hotel's exceptional dog-friendly nature, noting the provision of bowls and treats that make canine guests feel at home. The hotel even offers a separate gourmet canine menu, ensuring pets are pampered with fine dining options.
Visitors report a very accommodating atmosphere, emphasizing the friendly reception and attentive staff who make sure both the guests and their pets are well looked after. The hotel does not have the typical smell associated with pet-friendly places and it maintains a clean environment, though some guests did mention isolated instances of dog hair and cleaning fees.
Despite a charge of £15 per night for dogs and occasional extra cleaning charges, the facilities have been praised as perfect, especially for those traveling with young puppies. The dog-friendly policies extend to dining areas, although certain sections might be closed off at times. Overall, the Old Court Hotel & Apartments proves to be an ideal destination for dog owners, offering an environment where dogs are not only allowed but genuinely welcomed.
No, Old Court Hotel & Apartments doesn't have any pool.
No, a spa isn't available at Old Court Hotel & Apartments.
Yes, Old Court Hotel & Apartments welcomes dogs.
No, parking facilities aren't available at Old Court Hotel & Apartments.
No, Old Court Hotel & Apartments doesn't have a gym.