Embassy Suites By Hilton Syracuse Destiny USA
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Summary of reviewsThe Embassy Suites By Hilton Syracuse Destiny USA enjoys a prime location in the heart of Syracuse, ideally positioned close to the Destiny USA mall. Guests frequently praise the convenient direct overhead pedestrian bridge connecting the hotel to this vast shopping and entertainment hub. The hotel's central placement near the main road and train station adds to its accessibility, making it an excellent base for exploring downtown attractions, university events and concert venues. Despite one mention of being in a parking lot next to the mall, the consensus remains favorable regarding its strategic location.
Guests consistently commend the hotel's complimentary breakfast, highlighting the quality and breadth of options, including custom-made omelets and a variety of non-pork items. The friendly breakfast staff with special mentions of team members like Tommy, add to the positive experience. While a few guests found the breakfast selection limited, the overall sentiment is that it exceeds standard hotel offerings.
Dinner at the hotel receives mixed reviews. The food and restaurant service are frequently appreciated with the complimentary evening drinks being a noted highlight. However, some guests encountered issues with phone communication, occasionally opting to dine at the mall.
The rooms are generally praised for their spaciousness, cleanliness and comfort. Guests especially enjoy the beautiful views from the king suites and the practicality of amenities like kitchenettes. However, some reported minor issues such as odd smells, temperature control problems and occasional noise disturbances. Overall, the rooms are considered comfortable and convenient.
The hotel impresses with its high cleanliness standards, frequently highlighted in guest reviews. Both rooms and common areas are described as very clean and well-maintained. The pool area also receives positive comments for cleanliness, although the pool's small size and occasional overcrowding are noted concerns.
Staff interactions are overwhelmingly positive with guests often describing them as friendly, helpful and accommodating. The team’s welcoming nature and dedication to guest satisfaction significantly enhance the overall experience.
Families find the hotel particularly accommodating, appreciating the spacious rooms and kid-friendly atmosphere. The indoor pool is a favorite among children and the hotel's proximity to the mall adds convenience. Despite occasional disturbances from non-guests, the hotel maintains a generally positive environment for family vacations.
The comfort of the beds receives favorable feedback with many guests finding them exceptionally comfortable compared to other locations. Some minor issues were noted with bedding quality, but the overall consensus is positive regarding bed comfort.
In summary, Embassy Suites By Hilton Syracuse Destiny USA offers a favorable experience for travelers with its excellent location, high-quality breakfast, clean facilities and accommodating staff. It stands out as a well-situated choice for those looking to explore Syracuse, attend events or enjoy retail therapy at the nearby mall.
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Guests consistently commend the hotel's complimentary breakfast, highlighting the quality and breadth of options, including custom-made omelets and a variety of non-pork items. The friendly breakfast staff with special mentions of team members like Tommy, add to the positive experience. While a few guests found the breakfast selection limited, the overall sentiment is that it exceeds standard hotel offerings.
Dinner at the hotel receives mixed reviews. The food and restaurant service are frequently appreciated with the complimentary evening drinks being a noted highlight. However, some guests encountered issues with phone communication, occasionally opting to dine at the mall.
The rooms are generally praised for their spaciousness, cleanliness and comfort. Guests especially enjoy the beautiful views from the king suites and the practicality of amenities like kitchenettes. However, some reported minor issues such as odd smells, temperature control problems and occasional noise disturbances. Overall, the rooms are considered comfortable and convenient.
The hotel impresses with its high cleanliness standards, frequently highlighted in guest reviews. Both rooms and common areas are described as very clean and well-maintained. The pool area also receives positive comments for cleanliness, although the pool's small size and occasional overcrowding are noted concerns.
Staff interactions are overwhelmingly positive with guests often describing them as friendly, helpful and accommodating. The team’s welcoming nature and dedication to guest satisfaction significantly enhance the overall experience.
Families find the hotel particularly accommodating, appreciating the spacious rooms and kid-friendly atmosphere. The indoor pool is a favorite among children and the hotel's proximity to the mall adds convenience. Despite occasional disturbances from non-guests, the hotel maintains a generally positive environment for family vacations.
The comfort of the beds receives favorable feedback with many guests finding them exceptionally comfortable compared to other locations. Some minor issues were noted with bedding quality, but the overall consensus is positive regarding bed comfort.
In summary, Embassy Suites By Hilton Syracuse Destiny USA offers a favorable experience for travelers with its excellent location, high-quality breakfast, clean facilities and accommodating staff. It stands out as a well-situated choice for those looking to explore Syracuse, attend events or enjoy retail therapy at the nearby mall.
Hotel Taking Steps Towards Sustainability
As a Hilton-branded property, this hotel adheres to Hilton's "Travel with Purpose" strategy. This global initiative focuses on reducing environmental footprint, driving energy efficiency, and minimizing waste, including efforts to reduce single-use plastics.
Hotel for Honeymoon
This hotel offers spacious suites and is connected to Destiny USA, providing entertainment and dining options. The complimentary breakfast and evening reception add value and convenience for a honeymooning couple.
Family Friendly Hotel
Located near Destiny USA, it offers spacious suites perfect for families. The hotel provides complimentary breakfast and evening receptions, adding extra value. The indoor pool is a great amenity for kids.
Hotel with Swimming Pool
This hotel offers an indoor pool for relaxation and recreation. Its proximity to Destiny USA makes it a convenient choice for travelers looking to combine shopping and leisure with swimming facilities.
Heated Pool Indoor Pool
Business Hotel
Offers 6,000 sq. ft. of meeting space and a recent renovation in 2020. Provides complimentary breakfast and an evening reception, along with a business center and meeting rooms. Its location within Destiny USA offers convenient access to shopping and entertainment.
Hotel with Indoor Pool
This hotel is connected to Destiny USA, offering unparalleled access to shopping and entertainment. It features a large indoor heated pool, a fitness center, and complimentary breakfast and evening receptions, making it ideal for families and extended stays.
Romantic Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Heated Pool
Guest Reviews
Nestled in the heart of Syracuse, the Embassy Suites By Hilton Syracuse Destiny USA boasts a location that many find exceptionally convenient. Guests consistently praise its proximity to the Destiny USA mall with many highlighting the direct overhead pedestrian bridge that connects the hotel to this major shopping destination. This makes it an ideal spot for those looking to indulge in some retail therapy or explore the mall's extensive entertainment options.
Situated close to the main road, the hotel is also centrally located, making it easy to reach various downtown attractions and venues. Guests appreciate the easy, complimentary parking and the overall accessibility of the property. The hotel is also conveniently close to the train station, concert venues and the university, offering a strategic base for various activities and events.
Despite one mention of the hotel being in a parking lot next to the mall, the overwhelming sentiment is that the location is fantastic, especially for those with plans centered around the mall and local highlights. The surrounding area is noted for being well-lit and easily navigable with numerous attractions within a very short walking distance.
In addition to the great location, guests frequently commend the hotel's complimentary breakfast, reception, clean facilities and friendly staff, making it a solid option for visitors looking to experience the best of Syracuse. Whether for shopping, attending events or exploring the city's core, the Embassy Suites By Hilton Syracuse Destiny USA represents a well-situated choice for travelers.
The breakfast experience at 'Embassy Suites By Hilton Syracuse Destiny USA' consistently receives high praise from guests. Reviewers highlight the excellent quality and top-notch offerings with the custom-made omelets and the fresh omelet station standing out as particular favorites. Many mention the wide assortment of choices, including delicious non-pork options and a variety of breads and oatmeal. Guests appreciate the high-quality selection, describing the breakfast as better than what most hotels offer.
The complimentary breakfast is frequently noted as a significant perk with several guests calling it the best they've had at any hotel. Many guests also mention the friendly and helpful breakfast staff, who contribute to the overall positive experience. Special shout-outs go to team members like Tommy, who enhance the experience with their enthusiasm and skill.
Though a few reviews mention that the breakfast was basic or that the selection was limited, the overwhelming majority praise the delicious food and the well-organized setup. The inclusion of a made-to-order omelet station is repeatedly highlighted as a standout feature.
Overall, guests find the breakfast to be a wonderful start to their day, appreciating the variety, quality and the accommodating staff.
The dinner experience at Embassy Suites By Hilton Syracuse Destiny USA's restaurant offers a range of feedback. Many guests found the food to be delicious and good, contributing to an overall pleasant dining experience. The restaurant's service was also highlighted positively with mentions of friendly and nice waitstaff. Additionally, the restaurant itself received favorable remarks with some describing it as great. The complimentary evening drinks were well-received, adding an extra touch to the stay. However, there was a note about some difficulty in phone communication, leading guests to dine outside at the mall on at least one occasion. On the whole, the dining at the hotel is generally appreciated despite a few minor setbacks.
The rooms at Embassy Suites By Hilton Syracuse Destiny USA receive mixed feedback from guests. On the positive side, many appreciate the spaciousness, cleanliness and comfort of the rooms. They highlight the beautiful views, especially from the king suites, as well as the convenience of amenities like kitchenettes and refrigerators. Families traveling with children find the room arrangements conducive to a comfortable stay and the quietness of the rooms is noted. Guests also commend the friendliness and helpfulness of the staff and the overall cleanliness of the hotel.
However, some guests report issues such as odd smells, room temperature control problems and occasional noise disturbances. There are also mentions of minor wear and tear, such as warped carpeting and non-functioning bed lights. Despite these concerns, the general consensus is that the hotel's rooms are generally spacious, clean and well-equipped, making for a comfortable and convenient stay.
Embassy Suites By Hilton Syracuse Destiny USA generally receives positive feedback regarding the comfort of their beds. Many guests have described the beds as comfy and exceptionally comfortable, even noting that they are more comfortable than those at other places they have stayed. However, a few guests pointed out issues such as fitted sheets that did not stay on the mattress and pillows that were too soft or uncomfortable. Despite some concerns about bedding quality and mattress comfort, the overall consensus leans towards a positive experience with the hotel's beds.
'Embassy Suites By Hilton Syracuse Destiny USA' consistently impresses with its high standards of cleanliness. Guests repeatedly highlight the pristine condition of both the rooms and common areas, describing everything as very clean, beautiful and comfortable. The pool area is also frequently praised for its cleanliness, creating an inviting and enjoyable atmosphere. Staff efficiency and friendliness further enhance the experience, ensuring a welcoming environment.
Families find the hotel especially accommodating, noting its kid-friendly vibe. The spacious and comfortable rooms add to the appeal, allowing for a relaxing stay. The breakfast buffet is another standout feature, complemented by the hotel's convenient proximity to the mall.
Despite mostly positive feedback, a few reviews mention minor issues, such as occasional unclean items like a shower curtain or blanket. These instances, however, seem to be exceptions rather than the norm.
Overall, guests leave with a strong impression of the hotel's dedication to cleanliness and guest satisfaction.
Visitors to Embassy Suites By Hilton Syracuse Destiny USA consistently praise the hotel staff. Words like friendly, helpful and accommodating frequently highlight their interactions. Guests appreciate the warm and welcoming nature of employees, including those at reception and in the dining area. The staff's courtesy and exceptional friendliness contribute significantly to positive experiences. Although there was a rare mention of unfriendliness, the vast majority of comments reflect a remarkable commitment to guest satisfaction. Whether ensuring all needs are met or making guests feel welcome from the moment they arrive, the staff's efforts to go above and beyond do not go unnoticed. Overall, the team at Embassy Suites By Hilton Syracuse Destiny USA plays a key role in enhancing the guests' stays with their unwavering dedication and kindness.
Embassy Suites By Hilton Syracuse Destiny USA offers a mixed experience with its pool facilities. Positively, the pool is noted for being very clean and enjoyable with several guests highlighting their children's enjoyment. The hotel property, including the pool area, is well-maintained in terms of cleanliness. The pool's temperature and water quality receive some positive mentions, although there are differing opinions about the pool being fun and nice.
However, the pool's small size and occasional overcrowding are common concerns, often making it difficult for families to enjoy a swim. Guests have also mentioned limited amenities, such as the lack of a hot tub and the scarcity of clean towels in the crowded pool area. Overpopulation sometimes results in unattended children causing disruptions. Overall, while the pool is clean and enjoyable under the right conditions, its size and crowd management may impact the overall experience.
Embassy Suites By Hilton Syracuse Destiny USA offers a family-friendly experience, especially for those traveling with small children. The hotel features large and nicely-sized rooms, making it suitable for families, even those with up to five members. Guests appreciate the cleanliness and affordability of the two-room suites, which provide ample space for families to relax in comfort.
The indoor pool is a hit among children, providing much-needed entertainment during their stay. The hotel's strategic location within walking distance to the mall adds convenience for families looking to explore nearby shopping and dining options.
Friendly and helpful staff members contribute positively to the family-friendly atmosphere, always ready to assist guests with their needs. The complimentary breakfast and bar happy hour add extra perks, enhancing the overall experience. Despite some issues with non-guests causing disturbances, the hotel maintains a generally positive environment for family vacations.
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Location
Situated close to the main road, the hotel is also centrally located, making it easy to reach various downtown attractions and venues. Guests appreciate the easy, complimentary parking and the overall accessibility of the property. The hotel is also conveniently close to the train station, concert venues and the university, offering a strategic base for various activities and events.
Despite one mention of the hotel being in a parking lot next to the mall, the overwhelming sentiment is that the location is fantastic, especially for those with plans centered around the mall and local highlights. The surrounding area is noted for being well-lit and easily navigable with numerous attractions within a very short walking distance.
In addition to the great location, guests frequently commend the hotel's complimentary breakfast, reception, clean facilities and friendly staff, making it a solid option for visitors looking to experience the best of Syracuse. Whether for shopping, attending events or exploring the city's core, the Embassy Suites By Hilton Syracuse Destiny USA represents a well-situated choice for travelers.
Breakfast
The complimentary breakfast is frequently noted as a significant perk with several guests calling it the best they've had at any hotel. Many guests also mention the friendly and helpful breakfast staff, who contribute to the overall positive experience. Special shout-outs go to team members like Tommy, who enhance the experience with their enthusiasm and skill.
Though a few reviews mention that the breakfast was basic or that the selection was limited, the overwhelming majority praise the delicious food and the well-organized setup. The inclusion of a made-to-order omelet station is repeatedly highlighted as a standout feature.
Overall, guests find the breakfast to be a wonderful start to their day, appreciating the variety, quality and the accommodating staff.
Dinner
Rooms
However, some guests report issues such as odd smells, room temperature control problems and occasional noise disturbances. There are also mentions of minor wear and tear, such as warped carpeting and non-functioning bed lights. Despite these concerns, the general consensus is that the hotel's rooms are generally spacious, clean and well-equipped, making for a comfortable and convenient stay.
Beds
Cleanliness
Families find the hotel especially accommodating, noting its kid-friendly vibe. The spacious and comfortable rooms add to the appeal, allowing for a relaxing stay. The breakfast buffet is another standout feature, complemented by the hotel's convenient proximity to the mall.
Despite mostly positive feedback, a few reviews mention minor issues, such as occasional unclean items like a shower curtain or blanket. These instances, however, seem to be exceptions rather than the norm.
Overall, guests leave with a strong impression of the hotel's dedication to cleanliness and guest satisfaction.
Staff
Pool
However, the pool's small size and occasional overcrowding are common concerns, often making it difficult for families to enjoy a swim. Guests have also mentioned limited amenities, such as the lack of a hot tub and the scarcity of clean towels in the crowded pool area. Overpopulation sometimes results in unattended children causing disruptions. Overall, while the pool is clean and enjoyable under the right conditions, its size and crowd management may impact the overall experience.
Family
The indoor pool is a hit among children, providing much-needed entertainment during their stay. The hotel's strategic location within walking distance to the mall adds convenience for families looking to explore nearby shopping and dining options.
Friendly and helpful staff members contribute positively to the family-friendly atmosphere, always ready to assist guests with their needs. The complimentary breakfast and bar happy hour add extra perks, enhancing the overall experience. Despite some issues with non-guests causing disturbances, the hotel maintains a generally positive environment for family vacations.
Yes, Embassy Suites By Hilton Syracuse Destiny USA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Embassy Suites By Hilton Syracuse Destiny USA.
No, Embassy Suites By Hilton Syracuse Destiny USA doesn't allow dogs.
No, parking facilities aren't available at Embassy Suites By Hilton Syracuse Destiny USA.
Yes, Embassy Suites By Hilton Syracuse Destiny USA has a gym.
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