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Summary of reviewsKindness Hotel - Tainan Chihkan Tower earns high praise for its exceptional location, making it an ideal starting point for exploring Tainan. Centrally situated, the hotel is within walking distance of significant attractions such as Chihkan Tower, Confucius Temple and the Taiwan Literature Museum. The surrounding area abounds with dining options, shopping venues and street food stalls, while the nearby bus stops and main railway station facilitate easy transportation. The hotel further enhances convenience by providing bicycles for exploring the Zhongxi district and ample parking for those traveling by car.
A major highlight of staying at Kindness Hotel is the array of dining experiences offered. Guests consistently rave about the extensive breakfast buffet featuring fresh, delicious options for both Eastern and Western tastes, including local specialties like handmade meatballs and Danzai noodles. The hotel also offers a complimentary supper from 8 PM to 10 PM, which is well-regarded for its variety and quality. The late-night snacks, available during the nighttime buffet, are also praised for their heartwarming and well-prepared selection. Afternoon tea and a 24-hour snack bar, offering drinks, ice cream and cookies, add to the overall delightful culinary experience.
The cleanliness and comfort of the rooms at Kindness Hotel are frequently commended with guests noting the meticulous attention to cleanliness throughout their stay. Rooms are described as very clean, tidy and odor-free, offering a pleasant environment. The hotel often upgrades guests to larger rooms, enhancing comfort and many rooms come equipped with high-end amenities such as Panasonic hairdryers and smart toilets. Though some rooms may be smaller or noisier due to thin walls, the overall room experience remains positive.
Staff at Kindness Hotel receive accolades for their exceptional friendliness and professionalism. The team is noted for being attentive, efficient and willing to go above and beyond to ensure a pleasant stay for guests. Guests frequently mention the helpfulness of the front desk and the dedication of the restaurant staff. The housekeeping staff's diligence in maintaining cleanliness further enhances the welcoming atmosphere of the hotel.
The Wi-Fi service is generally reliable, providing a strong and consistent connection. However, there are occasional mentions of instability and slower speeds, suggesting room for improvement. Nonetheless, the availability of ample power outlets and USB sockets is appreciated.
Parking options at the hotel are generally convenient with access to multiple parking lots and designated motorcycle parking. While spaces can be limited during peak times, the hotel staff is helpful in finding alternatives, ensuring guest convenience.
Kindness Hotel is highly recommended for families, offering family-friendly rooms, a variety of meal options and amenities such as free bicycle rentals and a baby cot setup. Children particularly enjoy the array of ice cream options. However, some noise concerns due to inadequate soundproofing are noted.
The beds receive mixed reviews; while many find them comfortable and appreciate the large, soft mattresses, others feel that the softness can be excessive, leading to discomfort. Issues with bed stability and firmness are also mentioned.
Overall, Kindness Hotel - Tainan Chihkan Tower provides a highly satisfying stay experience through its ideal location, outstanding dining options, impeccable cleanliness and exceptionally friendly staff, making it a favored choice among travelers. Show more
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Categories
Business Hotel
This hotel provides essential amenities and a convenient location near Chihkan Tower. It offers a comfortable stay suitable for business travelers looking for affordability and accessibility.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Room Types
Standard Double RoomThis air-conditioned room features a seating area, a desk, a fridge and a private bathroom.
Business Double RoomThis double room has a sofa and air conditioning.
Please note that there is a fire escape ladder for some of the rooms.
Exquisite Double RoomThis carpeted room is equipped with a sofa, a desk, a fridge and a flat-screen TV. A bathroom attached comes with a hairdryer and shower facilities.
Deluxe Double RoomThis room is fitted with a fridge, a sofa and a flat-screen TV.
Please note that there is a fire escape ladder for some of the rooms.
Business Twin RoomThis room has air conditioning and a sofa. Shower facilites and a hairdryer are provided in the bathroom.
Business Triple RoomThis room features a sofa, a fridge and a private bathroom. Some units have a bathtub in the bathroom.
Exquisite Triple RoomThis room comes with a sofa, a flat-screen TV and an en suite bathroom.
Exquisite Quadruple RoomThis carpeted room features a sofa, a fridge, a desk and a flat-screen TV.
Please note that there is a fire escape ladder for some of the rooms.
Twin Room - Disability AccessThe twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. This twin room has a wardrobe, an electric kettle, a flat-screen TV with cable channels and city views. The unit has 2 beds.
Triple Room - Disability AccessThe triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. This triple room has a wardrobe, an electric kettle, a flat-screen TV with cable channels and city views. The unit has 2 beds.
Guest Reviews
8.8
Excellent
Location
Kindness Hotel - Tainan Chihkan Tower enjoys a highly favorable location in Tainan, making it an ideal base for travelers eager to explore the city. The hotel is centrally located, close to many of Tainan's notable attractions such as Chihkan Tower, Confucius Temple and the Taiwan Literature Museum, all of which can be conveniently reached on foot. Visitors also appreciate the abundance of dining, shopping and street food options within walking distance, as well as the lively yet quiet environment surrounding the hotel.
Transportation is straightforward and convenient with bus stops and the main railway station easily accessible from the hotel. Parking is available for those traveling by car, adding to the convenience. The hotel also offers bicycles for guests wishing to explore the Zhongxi district and beyond. Overall, the location offers both convenience and accessibility, making it a perfect spot for those looking to both immerse themselves in the local culture and visit the city's prime attractions.
Breakfast
The breakfast experience at Kindness Hotel - Tainan Chihkan Tower stands out as a highlight for many guests. With an abundant and diverse selection, the breakfast buffet offers a wide variety of choices that cater to both Eastern and Western palates. Guests frequently commented on the freshness and deliciousness of the food with particular praise for the made-to-order egg pancakes, freshly fried dishes like radish cakes and the inclusion of local specialties such as Tainan handmade meatballs and Danzai noodles.
In addition to the impressive breakfast spread, the hotel also provides evening buffets and late-night snacks, which are equally well-received. The inclusion of these meals in the room rate adds significant value and guests enjoy the convenience and variety offered. From Hong Kong-style congee to flavorful sweet and sour pork and spicy chicken cubes, there is something to satisfy every preference.
Despite a few mentions of occasional crowding during meal times and the impact of the pandemic on the service style, guests largely appreciate the quality, richness and thoughtfulness of the breakfast offerings. Furthermore, the hotel's strategic location near Tainan Chihkan Tower makes it an excellent choice for travelers looking for substantial and satisfying meals to start and end their day.
Dinner
Kindness Hotel - Tainan Chihkan Tower offers a superb dining experience with a variety of options throughout the day, particularly highlighting its complimentary supper and late-night snacks. The supper, available from 8 PM to 10 PM, is consistently praised for its quality and abundance, making it a delightful evening meal option. Guests appreciate the diverse range of dishes, including local delicacies like Danzi noodles and recommended tea eggs.
The late-night snacks are a standout feature, receiving high marks for their deliciousness and variety. Reviews repeatedly mention the heartwarming and well-prepared nature of these offerings, which include options like taro congee and tofu pudding. These snacks are available during the late-night buffet and offer a satisfying end to the day.
In addition to supper, the hotel provides a rich and plentiful buffet breakfast with many choices, ensuring that guests start their day well-fed. Afternoon tea is also offered, adding an extra layer of comfort and convenience.
The dining area's 24-hour snack bar is a notable amenity, featuring drinks, ice cream and cookies at any time of the day or night. Guests find this service thoughtful and comforting, especially for those who enjoy a late-night treat.
Overall, the food at Kindness Hotel - Tainan Chihkan Tower is praised for being delicious, abundant and thoughtfully prepared, making it a significant highlight for guests. The hotel's meal services, encompassing supper, late-night snacks, breakfast and afternoon tea, ensure a comprehensive and satisfying culinary experience.
Rooms
Kindness Hotel - Tainan Chihkan Tower consistently receives praise for its room cleanliness and comfort. Many guests appreciate the high standards of cleaning maintained throughout their stay, describing the rooms as very clean, tidy and fresh-smelling. Upgrades to larger rooms are a notable perk, often mentioned as enhancing the overall experience with spacious and comfortable accommodations. Despite some rooms being smaller or narrow, guests found them well-equipped with complete amenities including some high-end features like Panasonic hairdryers and smart toilets.
The family and triple rooms are highlighted for their spaciousness and practical layout with perks like multiple TVs making them family-friendly. However, soundproofing appears to be a recurring issue with several reviews pointing out thin walls and poor insulation leading to potential noise disruptions. The hotel's strategic location and good value, combined with its clean and comfortable rooms, make it a reliable choice for travelers. Despite minor drawbacks such as occasional dust, small room sizes and some older furnishings, the high level of cleanliness and the frequent free room upgrades leave a positive overall impression.
Beds
At Kindness Hotel - Tainan Chihkan Tower, the guest reviews provide a mixed perspective on the beds. Many guests found the beds to be very comfortable and appreciated the large, soft mattresses which contribute to a good night's sleep. Specifically, the beds in larger rooms and those with a queen-size bed often received positive comments for their comfort levels.
However, a recurring concern across numerous reviews is the softness of the mattresses. While some found the soft beds to be cozy and relaxing, others felt that they were excessively soft, leading to a difficult sleeping experience. Additionally, the double beds were frequently described as too small and prone to shaking, which can disrupt sleep when sharing the bed with another person.
The firmness of the beds was also a point of contention with some guests finding them too hard or too firm, indicating a variance in mattress types or perhaps room assignments. Room 518 was specifically mentioned several times for its particularly uncomfortable bed, suggesting that this room may need a mattress upgrade.
Furthermore, the issue of bed stability was highlighted by multiple guests. There were complaints about the beds being shaky and moving easily when one person turns over, which could significantly affect sleep quality.
Overall, while the hotel offers some beds that are highly praised for their comfort and size, there are also notable issues with softness, size and stability that may impact guest satisfaction.
Cleanliness
The Kindness Hotel - Tainan Chihkan Tower excels in providing an immaculate experience for its guests, as noted by numerous positive reviews. The standout feature is undoubtedly its unparalleled cleanliness, described consistently as clean and tidy with rooms being super clean and very comfortable. Guests appreciate the clean, odorless environment, highlighting that rooms are clean without any musty smell and bright and modern. The hotel’s meticulous attention to cleanliness extends beyond the rooms to common areas such as dining facilities and bathrooms, which are also consistently praised for their cleanliness.
Several reviews mention the cleanliness of the entire accommodation environment, noting clean dining areas and spotless bathroom facilities. The hotel staff's commitment to maintaining this high standard is evident with cleaning services available 24 hours and immediate sanitization of areas after use. Guests also enjoyed the clean, comfortable rooms which cater well to families and the clean and bright spaces.
While the vast majority of reviews commend the hotel's cleanliness, a few isolated comments suggest opportunities for further improvement, such as occasional dust near air conditioning vents or dirt on floors. However, these concerns are far outnumbered by the positive remarks, painting an overall picture of excellent cleanliness and a pleasant stay experience at the Kindness Hotel - Tainan Chihkan Tower.
Staff
The Kindness Hotel - Tainan Chihkan Tower is widely praised for its exceptional staff, renowned for their friendliness and professionalism. Guests frequently commend the team for their polite, gracious and attentive demeanor, noting their unwavering commitment to offering excellent service. The front desk staff stands out for their helpfulness and efficiency and the restaurant staff receive accolades for their dedication to providing quality service during meals.
Many reviews highlight the attentive and considerate nature of the staff, mentioning specific instances where they went above and beyond to ensure a pleasant stay, such as upgrading room types and quickly addressing guest needs. The hotel employees are consistently described as well-trained, courteous and polite, contributing to a warm and welcoming atmosphere throughout the entire establishment.
Guests often remark on the cleanliness maintained by the diligent housekeeping staff and appreciate the professional and caring attitude exhibited by all employees. The hotel’s focus on customer service is clear with staff members always greeting guests with smiles and showing genuine hospitality. Overall, the kindness and attentiveness of the staff are key factors that contribute to the high satisfaction levels among guests, making the hotel a highly recommended place to stay.
Wi-Fi
The reviews for Kindness Hotel - Tainan Chihkan Tower highlight a generally positive experience regarding the Wi-Fi services. The wifi is assigned per room, ensuring a reliable and consistent connection for guests. Many found the Wi-Fi to be strong, easily accessible and working well. The system appears to be up to date and there are additional USB sockets and many power outlets available, which is a great convenience. However, some guests noted that the Wi-Fi could be unstable at times and suggested that the quality of the free connection has room for improvement. Although it is useful for both business and leisure, a few reviews mentioned that the internet could be a bit slow and that the hotel’s wireless internet connection sometimes faces issues with external bandwidth. Despite these occasional setbacks, the overall Wi-Fi experience at the hotel is described as good and functional for most needs.
Parking
Travelers visiting Kindness Hotel - Tainan Chihkan Tower will generally find convenient parking options, a notable benefit for guests arriving by car. The hotel offers access to two parking lots, ensuring flexibility and availability. Both free and paid parking options are available with parking lots located conveniently close to the hotel. For those arriving with motorcycles, there is a designated parking area behind the hotel.
While the parking situation is mostly positive, it's worth noting that parking spaces can be limited, especially during peak times like long weekends and holidays. Despite this occasional scarcity, the hotel staff is helpful in assisting guests to find alternative parking if needed. Furthermore, the parking lots are described as safe and secure and some reviewers appreciated the spaciousness and clear signage in the lots.
In conclusion, parking at Kindness Hotel - Tainan Chihkan Tower is generally convenient with multiple options, though it can be challenging during busy periods. The hotel's efforts to assist guests and the availability of nearby parking are appreciated by those who have stayed there.
Family
Kindness Hotel - Tainan Chihkan Tower proves to be an excellent choice for families traveling with children. Guests frequently praise its family-friendly environment and helpful services tailored to family needs. The accommodation includes family rooms and a nice baby cot setup, making it ideal for those with young kids. The meals offer a good selection of Asian dishes with enough Western options to satisfy everyone's tastes, contributing to a highly enjoyable stay for families.
Families with children particularly appreciate the array of amenities, such as free bicycle rentals, which provide a fun way to explore the area. Children appear to have a delightful experience with ice cream being a notable highlight. The hotel's proximity to historic sites also makes it a favorable option for educational and fun family outings.
While some reviews indicate that the soundproofing could be improved to ensure a quieter stay, overall, families find the hotel's services and accommodations to be superb. Many families express satisfaction and happiness with their stays, often recommending the hotel to friends and family. The staff's consideration, especially in assisting guests with infants and offering family-friendly bike rentals, further enhances the positive experiences.
Business
Kindness Hotel - Tainan Chihkan Tower emerges as a top choice for business travelers, boasting facilities that cater specifically to their needs. Guests consistently highlight it as being suitable for both travel and business. The hotel features a small common area tailored for working professionals, along with consistent and reliable wifi, ensuring visitors stay connected and productive.
The service is praised for contributing to a great accommodation experience essential for business trips. Many reviews underscore the hotel's suitability and recommend it for business stays, noting the pleasant and business-friendly environment. The hotel is often described as an ideal choice for business travelers, offering facilities that make it well-suited for business purposes.
Despite some feedback on the small size of business rooms, the hotel receives high marks for its cost-effectiveness and good value for money. Reasonable prices, coupled with complimentary wifi and 24-hour availability, enhance its appeal further. Located conveniently with an added advantage of never leaving guests hungry, the Kindness Hotel is frequently cited as the leading option within its price range for business travel.
Overall, Kindness Hotel - Tainan Chihkan Tower stands out for its dedication to accommodating the needs of business travelers, making it a highly recommended choice for those on business trips to Tainan.
No, Kindness Hotel - Tainan Chihkan Tower doesn't have any pool.
No, a spa isn't available at Kindness Hotel - Tainan Chihkan Tower.
No, Kindness Hotel - Tainan Chihkan Tower doesn't allow dogs.
No, parking facilities aren't available at Kindness Hotel - Tainan Chihkan Tower.
No, Kindness Hotel - Tainan Chihkan Tower doesn't have a gym.