Tainan, No. 158, Jiannan Road22.985042,120.189123(Show on Map)
7.9
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Maple Hotel in Tainan receives largely positive feedback from guests, highlighting several strengths in various categories. Notably, its convenient location within the city proves to be a major draw. Guests appreciate its proximity to dining options, markets and attractions, enhancing their culinary and cultural experiences. Situated in a quiet area yet close to the city center, it offers a serene environment and easy access to transportation, making it straightforward to explore popular sights like Anping Fort and bustling night markets.
Guests enjoy the diverse and plentiful breakfast options, which include both Chinese and Western styles. The attentive breakfast staff also contribute to a positive dining experience. While the breakfast's variety and quality are generally praised, some improvements could be made regarding food temperature and inclusion with room rates. Complementing this, the hotel's surrounding area offers ample dining choices, including delicious local markets and various restaurants. Within the hotel, guests appreciate complimentary snacks and beverages, readily available in the lobby and refreshment area.
Rooms at the Maple Hotel are frequently described as spacious, clean and comfortable, particularly the family and deluxe double rooms with bathtubs. The quiet atmosphere and convenient location add to the overall appeal, making it suitable for both tourists and business travelers. However, some rooms are noted to have ventilation issues and occasional musty odors and improvements in maintenance and soundproofing are suggested.
Cleanliness generally receives positive remarks with tidy and well-arranged rooms contributing to a comfortable stay. Yet, there are sporadic lapses in thorough cleaning practices, particularly in bathrooms, which occasionally feature mold and dust.
Staff service is another strong point with many guests praising the friendly, helpful and attentive nature of the staff. Front desk and cleaning personnel are often noted for their politeness and efficiency, contributing significantly to a welcoming atmosphere. Nevertheless, there are instances of inconsistent service quality, particularly with night shift staff.
Wi-Fi connectivity is an area needing improvement with frequent complaints about weak and unstable signals. Conversely, parking amenities are well-received with a parking lot and underground facility available, though the latter can be tight and challenging for larger vehicles.
Family travelers find the Maple Hotel to be exceptionally accommodating with amenities tailored for children and spacious, clean rooms. The free bicycle borrowing service and convenient location further enhance the family-friendly appeal.
The bedding quality garners mixed but mostly positive reviews with many guests finding the beds large and comfortable, although some issues arise with the structure of the beds and pillow comfort.
Overall, the Maple Hotel's strategic location, comfortable rooms, friendly staff and variety of dining options provide a pleasant and convenient stay for guests with some areas for improvement that could further enhance the guest experience.
Categories
Free Wi-Fi
This hotel provides free Wi-Fi. It is a hotel, which generally provides more reliable and faster internet connections than other property types.
Business
Maple Hotel is a business hotel providing necessary amenities and services that cater to business travelers.
Cheap
Maple Hotel is listed as a great option for budget travelers looking for cheap accommodations in Tainan.
3 Star
This hotel is conveniently located and offers affordable accommodations. It is a reliable option for travelers seeking value for money.
Family
Parking
Accessible
Honeymoon
Room Types
Standard Twin RoomThis twin room has air conditioning and tile/marble floor.
Standard Quadruple RoomThis quadruple room features a tile/marble floor and air conditioning.
Deluxe Twin RoomThis twin room is air-conditioned and has a flat-screen TV, a minibar, a tea and coffee maker and a wardrobe. The unit has 2 beds.
Deluxe Double RoomThis twin/double room features air conditioning and tile/marble floor.
Deluxe Quadruple RoomThis quadruple room features air conditioning and tile/marble floor.
Budget Double Room - No WindowThis double room has a tile/marble floor, air conditioning and minibar.
Please note that this room is either a room without window (22 square metres) or a small room (14 square metres). Some rooms of this room type feature two single beds, and others feature a double bed. Above is subject to availability upon your arrival.
Economy Quadruple RoomThe quadruple room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit offers 2 beds.
Standard Double RoomThe double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit offers 1 bed.
About Maple Hotel
Registry or License or Notification Number: 292
Guest Reviews
7.9
Good
Review Summaries
Location
Maple Hotel in Tainan enjoys a particularly convenient location within the city. Guests frequently highlight its proximity to several dining options, markets and attractions, making it easy to satisfy culinary cravings and experience local culture. The hotel's placement within downtown Tainan ensures that it's close to the gourmet district and also provides a peaceful environment. Additionally, the convenience extends to nearby transportation options, making it straightforward to explore further afield, including renowned spots such as Anping and the bustling night markets.
The hotel is situated in a quiet alley but is still within easy walking distance to many restaurants, convenience stores and food streets. This balance of tranquility and accessibility is well appreciated by visitors. The nearby presence of a variety of local snacks and markets adds to the allure, contributing to a lively surrounding area that enhances the guest experience.
For travelers with vehicles, the hotel offers a parking lot, though some reviews suggest the underground parking can be slightly challenging to navigate. Despite this minor inconvenience, the parking availability is generally seen as a benefit.
Maple Hotel's strategic positioning near both the city center and notable attractions like Anping Fort means that guests find it easy to embark on sightseeing adventures. Complemented by affordable pricing and a welcoming atmosphere complete with thoughtful amenities such as snacks and afternoon tea, the hotel's location garners consistent praise from its guests for its suitability and convenience.
Breakfast
Maple Hotel offers a varied breakfast experience with both Chinese and Western styles available. Guests frequently praise the delicious, plentiful and diverse options which include coffee, soy milk, congee, braised pork rice and bread. Despite the range of choices, some guests noted a lack of daily special menus and smaller portions compared to previous stays.
The breakfast time is relatively short, from 7am to 9:30am and the meal can sometimes be cold or greasy. Additionally, while the breakfast is considered good value for money, it isn't included in all room rates and must sometimes be purchased separately.
The breakfast staff receives commendations for their attentive service, contributing to a generally positive dining experience. Guests appreciate that there are snacks and drinks available at a designated nook, allowing for flexible dining options.
However, there are mixed opinions regarding breakfast quality and freshness with some reviewers pointing out that the breakfast food can be cold and not to their taste. The introduction of breakfast boxes due to the pandemic hasn't been well-received, as the food tends to be cold and less appetizing.
Overall, while the breakfast at Maple Hotel is plentiful and diverse, some improvements could be made in terms of variety, temperature and inclusion with room rates. The presence of nearby restaurants and convenient transportation options also provide guests with alternative dining choices.
Dinner
Maple Hotel is surrounded by an impressive array of dining options, adding convenience and variety to any stay. Just a short walk from the accommodation, guests will find numerous enticing restaurants and eateries, ranging from local delicacies to diverse international cuisines. The neighboring market stands out with its vast selection of delicious and affordable food, including popular stalls offering grilled skewers and Japanese sashimi.
Within the hotel, guests can enjoy a thoughtful selection of complimentary snacks and beverages. The lobby features a snack bar, providing an assortment of tea, freshly brewed coffee, cookies and pastries. Ice cream and dim sum are also available, reflecting the hotel's commitment to guest satisfaction. Although the cookie selection could benefit from more variety, the overall snack experience is well-received, especially the freshly brewed coffee and Xiao Mei ice cream.
Additionally, the first-floor refreshment area offers small snacks until midnight, allowing guests to indulge in treats at any time. Despite some minor drawbacks, such as occasional overcooked vegetables or limited seating, the dining amenities at Maple Hotel complement its convenient location near a bustling market filled with culinary delights.
Rooms
Maple Hotel's rooms receive mixed feedback from guests with considerable commendation for certain aspects. Several guests praised the spaciousness of the rooms, particularly the family and deluxe double rooms, which were described as comfortable and clean. The rooms equipped with bathtubs were particularly appreciated for added comfort after a long day of sightseeing. Cleanliness overall was mentioned frequently with many rooms being well-organized and tidy, enhancing the comfort of the stay.
The hotel also benefits from a convenient location, close to transportation routes and a variety of dining options, which adds to the appeal for tourists and business travelers alike. Additionally, the noise level in some rooms was considered quiet, contributing to a peaceful atmosphere at night.
However, there were several mentions of the rooms being smaller than expected with some guests finding them cramped, especially the economy quad rooms. Some rooms also had a strange layout with inconvenient placements of fixtures such as beams and large pillars in the middle of the space and some rooms faced emergency exits or had obstructed views.
A number of reviews highlighted issues with air quality and odors, including musty smells and cigarette smoke. Certain rooms had dampness and ventilation problems, leading to discomfort. The cleanliness of some rooms was less than ideal with reports of hair from previous guests and moldy spots in the bathrooms.
Soundproofing was another concern with guests hearing noises from adjacent rooms and hallways, which could be disruptive. Maintenance issues, such as low water pressure, malfunctioning air conditioners and damaged shower doors, were also noted.
Overall, Maple Hotel offers a budget-friendly stay with key strengths in its spacious and clean rooms and convenient location. However, better maintenance, improved air quality and enhanced soundproofing would significantly elevate the guest experience.
Beds
The beds at the Maple Hotel receive mixed but generally favorable feedback from guests. A common highlight is the size and comfort with many reviews mentioning large, comfortable and soft beds that are ideal for a good night’s sleep. Several guests appreciated the adjustable firmness, stating that the beds are just right or moderately firm.
However, some reviews pointed out issues with the beds being made up of two single beds pushed together, which can be uncomfortable. Pillows garnered mixed reactions as well—some found them soft and comfortable, while others said they were too soft or flat, offering insufficient support. Cleanliness and maintenance appear inconsistent with occasional mentions of dust mites, hair on the bed and bedding with holes.
Despite these occasional negative notes, the overall sentiment leans towards the positive, highlighting the comfort and spaciousness of the beds, which often contribute to a restful stay.
Cleanliness
The Maple Hotel has garnered mixed reviews regarding its cleanliness, presenting a contrasting picture for potential guests. On the positive side, many guests found the environment and facilities to be consistently clean, tidy and comfortable. The rooms, especially on higher floors, were often highlighted for their clean and organized state, making for a generally pleasant stay. The availability of amenities such as complimentary coffee, tea and snacks, alongside convenient city living facilities, was also appreciated. The bedding was frequently described as clean and comfortable, contributing to a sense of accommodation quality.
However, there were notable concerns that surfaced repeatedly across the reviews. Issues such as musty odors, persistent mold in the bathrooms and visible dust and dirt were frequently mentioned, pointing to sporadic lapses in thorough cleaning practices. Specific criticisms included dirty bath towels, unclean toilets and dust on various surfaces including bedsheets, countertops and teapots. Some guests also noted the presence of insects like spiders and mosquitoes, which detracted from the overall cleanliness. Additionally, the bathrooms were often criticized for being poorly maintained with issues like moldy shower curtains and slow drainage being common complaints.
In summary, while the Maple Hotel generally maintains a clean and comfortable atmosphere with well-arranged rooms and effective cleanliness in many areas, there are recurring issues with thoroughness in cleaning and maintenance, particularly in the bathrooms and some other areas. Guests might find their experience varying depending on the specific room they are allocated.
Staff
Maple Hotel's staff have garnered a range of feedback from guests, most of which highlights their friendliness and helpfulness. The service staff are frequently described as amazing, attentive, enthusiastic and proactive. In particular, the front desk staff and cleaning personnel are often noted for their polite and courteous service with a commendable attitude that leaves a positive impression. Guests appreciate the staff's readiness to address concerns promptly and efficiently and their detailed explanations when required. Many guests mention the overall pleasant and friendly demeanor of the staff, which contributes significantly to a welcoming atmosphere.
However, there are notable inconsistencies, particularly with the front desk and night shift staff. Some guests have experienced poor service attitudes, lack of professionalism, slow responses and a general unwillingness to assist with issues. Incidents of unhelpfulness and even rude behavior have been reported, indicating that staff training and consistency in service quality need improvement. Additionally, housekeeping has received mixed reviews with some guests satisfied with their thoroughness while others pointed out deficiencies in cleaning and replenishing supplies.
Despite the mixed feedback, the positive aspects of the staff's friendliness and effectiveness in certain service areas contribute to an overall service experience that has its high points but also leaves room for improvement.
Wi-Fi
While Maple Hotel offers several commendable amenities such as a desktop computer available for use and very good counter service, guest feedback consistently suggests significant challenges with the Wi-Fi. Reviews indicate that the Wi-Fi signal is notably weak, slow and unstable across various rooms, including specific issues in Room 203 where the connection is practically nonexistent. Additionally, there are reports of the internet shutting down unexpectedly at night and unreliability in TV channel connections. Improvement requests for the Wi-Fi environment in the rooms are common, pointing to an urgent need for enhancing internet connectivity to meet guest expectations.
Parking
Maple Hotel offers various parking options that guests find largely convenient and beneficial, particularly noting the availability of a parking lot for general use as well as a dedicated underground parking facility. Travelers have expressed appreciation for the free parking provided by the hotel, a complimentary inclusion until check-out the following day. The convenience of self-parking is frequently highlighted, as is the hotel's strategic location that simplifies parking logistics.
However, multiple reviews point out that the parking spaces, especially those in the basement, tend to be quite small and can be a tight fit for larger vehicles. Some guests advise early arrival to secure a spot, as parking operates on a first-come, first-serve basis and tends to fill up quickly by evening. This limitation becomes more pronounced during weekends and peak hours, occasionally requiring guests to seek alternative public parking nearby at their own expense.
Despite minor inconveniences such as narrow spaces and a somewhat challenging layout, the overall sentiment is positive regarding the ample and convenient parking at Maple Hotel, enhancing its value and appeal for visitors, especially those with motorcycles or compact cars.
Family
Maple Hotel is an excellent destination for families with children, offering a blend of comfort and convenience. The hotel provides thoughtful amenities tailored for young guests, including bed rails, baby bathtubs and small stools, ensuring the safety and comfort of little ones. An electric kettle with adjustable temperature settings is a convenient feature for families traveling with babies.
Families often appreciate the spaciousness of rooms, sometimes even being upgraded to larger accommodations when traveling with children. This generosity complements the already cost-effective pricing, which many find affordable and suitable for family outings. The rooms are clean, comfortable and come equipped with large beds and tables that are practical for family use. Snacks available at the hotel are a hit with the kids, keeping them happy and content during the stay.
While the layout of some rooms can be unusual and the bathtub small, the overall environment remains satisfying for most guests. The family-friendly facilities and the consideration of providing extra space for parents and children alike, contribute to an enjoyable and relaxed stay at the Maple Hotel. The hotel's location and free bicycle borrowing further add to its appeal, making it a convenient choice for family vacations.
3 Star
Maple Hotel, although labeled as a three-star establishment, delivers a mixed but predominantly positive experience for budget-conscious travelers. The hotel’s location is favorable, being close to major transportation routes and local attractions, such as a nearby market and riverside area. Despite the hotel’s exterior and some rooms appearing somewhat dated, it offers clean and comfortable accommodations suitable for short stays.
Guests have praised the comfort of the beds and the overall value for money. The rooms, which feature basic but sufficient amenities, have been noted for their cleanliness and recent renovations. Although the hotel’s facilities are simple, they meet the needs of those seeking an affordable, no-frills lodging option. Service from the staff has been consistently highlighted as helpful and satisfactory.
Breakfast at Maple Hotel stands out with its diversity and quality, offering both Chinese and Western options, including dim sum, soy milk, congee, braised pork rice and various breads. Despite the occasional issue with low water pressure and small room sizes, the hotel compensates with its reasonable rates and proximity to local conveniences.
Noise can be an issue due to poor soundproofing and parking may require guests to find alternative spaces outside the hotel's vicinity. Overall, Maple Hotel is a good choice for budget travelers looking for a comfortable stay with essential services and a decent breakfast, all at an affordable price.
Business
Maple Hotel stands out as a convenient and cost-effective choice for business travelers. Located in a prime area, it is ideal for those needing quick access to business districts. Frequent guests appreciate the consistent high value, mentioning that the room rates are competitive and the overall experience is economical and affordable. The rooms are equipped with bright lighting, a desk and a chair, making them suitable for work-related activities. Double-layer soundproofing ensures privacy and tranquility, which is essential for uninterrupted work.
The hotel offers additional amenities, including business computers available for borrowing, which can be handy for travelers who need access to technology but prefer to travel light. The décor of the rooms is modern and spacious, adding to the comfort of prolonged stays.
However, some guests have pointed out that the check-in process is quite rigorous, primarily due to the necessary identity verification steps. This is understood to be part of maintaining a secure environment for business guests, although it can be seen as cumbersome. There are also mixed reviews about the counter service staff's adaptability and attitudes when resolving issues, indicating potential areas for improvement in service efficiency and professionalism.
Despite these minor hiccups, Maple Hotel is repeatedly chosen by business travelers for its strategic location and high cost-effectiveness, making it one of the top business hotels in Taiwan.
Accessible
Maple Hotel offers several accessible features that make it a convenient choice for travelers with disabilities. Its prime location, close to the city center and surrounded by various dining and drinking spots, adds to its appeal. The hotel provides amenities such as an underground parking lot and accessible layout that accommodates wheelchairs, making it easy for guests with mobility issues to get around. Additionally, the availability of rental motorcycles and complimentary bicycles enhances mobility around the city.
However, there are areas where the hotel could improve to better serve guests with disabilities. Some reviews indicate that the elevators lack clear labeling of accessible floors and the rooms might not be easily walkable for all individuals. Despite these issues, the large, comfortable rooms, some featuring bathtubs for a relaxing soak after a long day, offer a pleasant stay.
In summary, while Maple Hotel provides a reasonably accessible and convenient option for both business and leisure travelers, potential guests with disabilities may need to consider some logistical challenges during their stay.
FAQ
No, Maple Hotel doesn't have any pool.
No, a spa isn't available at Maple Hotel.
No, Maple Hotel doesn't allow dogs.
Yes, parking facilities are available at Maple Hotel.
