The Gaya Hotel
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Summary of reviewsThe Gaya Hotel in Taitung City is celebrated for its exceptional central location, providing easy access to prominent tourist attractions, lively nightlife, various dining options and shopping hubs. This makes it an ideal choice for both leisure and business travelers. The hotel's convenience coupled with well-maintained facilities offers a comfortable stay.
The breakfast buffet at the hotel is highly praised for its delicious and diverse options, featuring standout dishes like beef noodles and steamed pork. Guests appreciate the quality and variety provided, although there are minor suggestions for more diverse and less repetitive choices. The breakfast ambiance is comfortable with accommodating staff, enriching guests' morning dining experiences.
Dinner at the hotel receives commendations for its quality with many enjoying the on-site dining options and the surrounding local eateries. However, a slight critique mentioned was that the pizza seemed microwaved.
The rooms are generally well-received for their modern, elegant designs, spaciousness, cleanliness and comfort. The layout and amenities are appreciated, as are the views from the large windows. Some minor issues like dim lighting, dated furniture and occasional maintenance concerns were noted, but overall, the rooms meet guests' expectations for a relaxing stay.
Cleanliness at The Gaya Hotel is mostly positive with guests appreciating the spacious, clean rooms and tidy overall environment. However, there are some recurring issues with bathrooms requiring more thorough cleaning, particularly mold and poor drainage.
The hotel's staff is frequently praised for their friendliness, helpfulness and attentiveness, significantly enhancing the guest experience. While there are occasional remarks about professionalism and enthusiasm, the general impression is of a courteous and supportive team.
The Wi-Fi service is noted for its strong and reliable signal, although some guests have experienced issues with speed and connectivity in certain areas. Nevertheless, the overall feedback remains favorable.
The rooftop infinity pool is a standout feature, admired for its stunning panoramic views of Taitung City, clean environment and relaxing ambiance. Despite some minor critiques regarding pool size and water temperature, it remains a highlight for many guests.
Parking facilities at the hotel are commended for convenience and organization. Both free and paid options are available, though the underground parking can be somewhat narrow and limited.
For families, The Gaya Hotel is highly recommended due to its provisions for children, family-friendly accommodations and overall welcoming environment.
Finally, the comfort of the beds is frequently highlighted with guests enjoying restful sleep due to the quality bedding and cozy setup. Although a few minor issues with bed design and size were mentioned, the consensus is that the beds contribute positively to the overall comfort of the stay.
Overall, The Gaya Hotel offers a well-rounded and positive experience, making it a prime choice for visitors to Taitung City.
Categories
The breakfast buffet at the hotel is highly praised for its delicious and diverse options, featuring standout dishes like beef noodles and steamed pork. Guests appreciate the quality and variety provided, although there are minor suggestions for more diverse and less repetitive choices. The breakfast ambiance is comfortable with accommodating staff, enriching guests' morning dining experiences.
Dinner at the hotel receives commendations for its quality with many enjoying the on-site dining options and the surrounding local eateries. However, a slight critique mentioned was that the pizza seemed microwaved.
The rooms are generally well-received for their modern, elegant designs, spaciousness, cleanliness and comfort. The layout and amenities are appreciated, as are the views from the large windows. Some minor issues like dim lighting, dated furniture and occasional maintenance concerns were noted, but overall, the rooms meet guests' expectations for a relaxing stay.
Cleanliness at The Gaya Hotel is mostly positive with guests appreciating the spacious, clean rooms and tidy overall environment. However, there are some recurring issues with bathrooms requiring more thorough cleaning, particularly mold and poor drainage.
The hotel's staff is frequently praised for their friendliness, helpfulness and attentiveness, significantly enhancing the guest experience. While there are occasional remarks about professionalism and enthusiasm, the general impression is of a courteous and supportive team.
The Wi-Fi service is noted for its strong and reliable signal, although some guests have experienced issues with speed and connectivity in certain areas. Nevertheless, the overall feedback remains favorable.
The rooftop infinity pool is a standout feature, admired for its stunning panoramic views of Taitung City, clean environment and relaxing ambiance. Despite some minor critiques regarding pool size and water temperature, it remains a highlight for many guests.
Parking facilities at the hotel are commended for convenience and organization. Both free and paid options are available, though the underground parking can be somewhat narrow and limited.
For families, The Gaya Hotel is highly recommended due to its provisions for children, family-friendly accommodations and overall welcoming environment.
Finally, the comfort of the beds is frequently highlighted with guests enjoying restful sleep due to the quality bedding and cozy setup. Although a few minor issues with bed design and size were mentioned, the consensus is that the beds contribute positively to the overall comfort of the stay.
Overall, The Gaya Hotel offers a well-rounded and positive experience, making it a prime choice for visitors to Taitung City.
Hotel with Swimming Pool
This hotel offers a good-sized outdoor swimming pool with mountain views, providing a relaxing and scenic experience for guests.
Outdoor Pool
Business Hotel
The Gaya Hotel offers modern accommodations and is known for its exceptional service. It provides a comfortable and stylish environment for business travelers.
Hotel with Parking
The Gaya Hotel is well-regarded for its parking and overall quality. It is a popular choice, offering a comfortable and convenient experience for guests with vehicles.
EV charging stations
Accessible Hotel
The Gaya Hotel is highly accessible, featuring accessible airport and train station shuttle services, elevators, and a stair-free path to the entrance. It has a wheelchair-accessible registration desk, and the entire unit is wheelchair accessible. Specific amenities include roll-in showers and adapted baths.
Hotel with EV Charging Stations
The Gaya Hotel offers electric vehicle charging points, including Tesla Destination chargers and other EV charging stations, providing convenient charging options for guests during their stay.
Hotel with Outdoor Pool
This hotel boasts a seasonal outdoor rooftop infinity pool, offering panoramic views of the city while guests swim or lounge. The pool is highlighted as a guest favorite.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Gym
About The Gaya Hotel
License: 1060007914 飯店營業登記證號 . 承泰國際投資股份有限公司台東分公司 統編:59152690 旅宿編號:141號
Guest Reviews
Location
The surrounding area is lively and filled with nightlife options, making it a perfect spot for evening strolls and night market visits. Additionally, the hotel is close to the city's shopping hubs and business districts, providing a balance for both leisure and business travelers. The overall environment is noted to be comfortable and the hotel's facilities are well-maintained.
Notable for its excellent transportation links and proximity to major roads without the disturbance of traffic noise, The Gaya Hotel is both easily accessible and peacefully located. All in all, the hotel's central and bustling location, combined with its quality facilities, makes it a prime choice for those wanting to explore Taitung City comfortably and conveniently.
Breakfast
However, there are also areas where guests feel improvement is needed. Some have pointed out that, despite the variety, the options can be somewhat limited and repetitive. There are mentions of the breakfast area being crowded and the food offerings being occasionally greasy or dry. A few guests have noted the lack of Western options and the need for more diverse choices.
The breakfast environment is generally comfortable and the staff is noted to be thoughtful and accommodating. Even though some reviews suggest that the breakfast could be more varied and the value for money could be improved, it is clear that many guests leave the dining experience satisfied and content with their morning meal. Overall, the breakfast at The Gaya Hotel is considered a strong point by many visitors, contributing positively to their stay.
Dinner
Rooms
Many reviews commend the hotel's well-thought-out room layout and the quality of the room equipment. Large windows that can be opened for fresh air and good ventilation, as well as effective sound isolation, have also been positively noted. Guests find the beds very comfortable, contributing to restful sleep. The clean and modern decor, along with well-maintained space design, adds to the appeal.
However, some aspects could use improvement. A number of guests mentioned that the lighting within the rooms is too dim and there were varied experiences regarding room maintenance and condition. Issues such as dated furniture, dampness, mold and poor air-conditioning were reported by some visitors. There were also occasional complaints about the complexity of indoor light control and noise in certain rooms.
Despite these drawbacks, the spaciousness and overall room quality seem to meet guests' expectations with several reviews appreciating the beautiful views and bright, airy rooms. The hotel's proximity to convenient places for dining and shopping adds to the positive experience.
Beds
However, some reviewers mentioned a few downsides: one pointed out that the quilt was too thick and heavy, another found the bed too small and a different guest reported a noisy bed. There were also a couple of remarks about the bed quality not meeting expectations and some frustration with bed design, such as obstructive four-pillar frames. Despite these minor critiques, the overwhelming consensus is that the beds at The Gaya Hotel provide a comfortable and pleasant sleeping experience.
Cleanliness
However, there are several areas where housekeeping seems to fall short. Numerous guests report issues with mold, particularly in bathroom areas such as the bathtub, shower and wall crevices. Some reviews highlight a need for more thorough dusting and general improvements in housekeeping services. Problems such as blocked sinks, poor drainage and bathroom corners needing more attention are also mentioned. These recurring issues suggest that while the hotel maintains a generally clean environment, focusing on and enhancing the cleaning of specific areas, especially bathrooms, would greatly improve guest satisfaction.
Staff
Several reviews highlight the courteous and enthusiastic nature of the employees with specific praise for their polite and thoughtful service. The attentiveness of the front desk and night staff also stands out, ensuring a satisfactory guest experience. Many guests appreciate the warm reception upon checking in with some employees, like Gina Lin and Miss Lan, being singled out for their particularly friendly and comfortable attitudes.
Despite the generally positive remarks, there are occasional critiques. Some guests note that certain counter staff could be more professional with a few instances of perceived indifference or lack of proactive information. The reception service, although generally good, does receive occasional feedback about being unenthusiastic or awkward.
Overall, the staff at The Gaya Hotel are commended for their friendliness and helpfulness, significantly contributing to the positive guest experience.
Wi-Fi
Pool
The pool's location on the rooftop adds an extra layer of appeal with multiple mentions of its aesthetic beauty and the excellent view it offers. Families also appreciate it, especially noting that kids love it. Despite these praises, a few reviews mention areas for improvement, such as the pool being smaller than expected, occasional cold water and no bar service. Additionally, there are notes on the practicality of the pool and an underwhelming size of the rooftop pool and gym area. Minor critiques include misty water, missing tiles and the absence of heating which can render the pool less usable in colder weather.
Overall, The Gaya Hotel's rooftop infinity pool is considered a highlight by many, celebrated for its great ambiance, stunning views and clean, inviting waters.
Parking
Family
Outdoor Pool
Yes, The Gaya Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Gaya Hotel.
No, The Gaya Hotel doesn't allow dogs.
Yes, parking facilities are available at The Gaya Hotel.
Yes, The Gaya Hotel has a gym.
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