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Summary of reviewsThe Best Western Tallahassee Downtown Inn and Suites enjoys a prime location in Tallahassee, close to Florida State University, Capital Regional Hospital and various shopping and dining options. This convenient placement allows for straightforward navigation to key destinations and creates a balance between accessibility and tranquility, delighting many guests, especially those with hire cars.
The breakfast service at the hotel generally garners positive feedback. Guests appreciate the quality, variety and taste of the breakfast offerings, noting the accommodating and friendly staff. While some criticisms highlight occasional cold food and limited options, the breakfast experience remains a highlight for many, contributing positively to their stay.
Room experiences are mixed. Guests often describe the rooms as clean, comfortable and quiet with ample space. However, issues such as musty odors, dirty carpets, outdated furniture and unclean bathrooms are noted, indicating a need for updates and better maintenance. Despite these drawbacks, the room size and overall comfort are frequently rated satisfactory.
Cleanliness reviews are inconsistent. While some guests commend the hotel for its clean rooms and pleasant atmosphere, others report significant cleanliness concerns, including musty smells, dirty floors and unclean bathrooms. The presence of roaches and inadequate cleaning were also mentioned, suggesting varying housekeeping standards.
The staff at the hotel receive considerable praise for their friendliness, helpfulness and exceptional customer service. Guests feel welcomed and well-cared for, often highlighting individual staff members for their outstanding service. The positive energy and professionalism of the staff contribute significantly to the overall experience.
Guest feedback on the beds is varied. Some guests find the beds comfortable and of good quality, while others report discomfort due to hardness, structural issues and unclean bedding. These inconsistencies suggest that not all guests may find the beds to their liking.
Overall, the Best Western Tallahassee Downtown Inn and Suites is seen as a solid but average choice. While some aspects, such as location and staff service, stand out positively, others, like room maintenance and cleanliness, reflect room for improvement. It serves as a reasonable option for visitors but doesn't particularly excel in any one area. Show more
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Categories
Hotel near Golf Courses
It offers standard accommodations and is located downtown, providing easy access to nearby golf courses and other attractions.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
King Suite - Non-SmokingThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as garden views. The unit has 1 bed.
King Room - Smoking This guestroom includes a microwave, small refrigerator, and coffee-making facilities. Ironing facilities are provided.
King Room - Non-SmokingThis guestroom includes a microwave, small refrigerator, and coffee-making facilities. Ironing facilities are provided.
Double Room with Two Double Beds - SmokingThis guestroom includes a microwave, small refrigerator, and coffee-making facilities. Ironing facilities are provided.
Double Room with Two Double Beds - Non-SmokingThis guestroom includes a microwave, small refrigerator, and coffee-making facilities. Ironing facilities are provided.
Queen Room with Two Queen Beds - Non-SmokingThis guestroom includes a microwave, small refrigerator, and coffee-making facilities. Ironing facilities are provided.
Queen Room with Two Queen Beds - SmokingThis guestroom includes a microwave, small refrigerator, and coffee-making facilities. Ironing facilities are provided.
King Suite with Wired Internet - Non-SmokingFeaturing a sofa bed, this king suite includes a microwave, small refrigerator, and coffee-making facilities. Ironing facilities are provided.
King Suite with Sofa Bed - Non-SmokingFeaturing a sofa bed, this king suite includes a microwave, small refrigerator, and coffee-making facilities. Ironing facilities are provided.
Double Room - Disability Access/Non-SmokingThis room is disability accessible and includes a microwave, small refrigerator, and coffee-making facilities. Ironing facilities are provided.
Guest Reviews
6.6
Rated
Location
Nestled in Tallahassee, the Best Western Tallahassee Downtown Inn and Suites boasts a favorable location that has delighted many guests. Positioned conveniently close to Florida State University, Capital Regional Hospital and a variety of dining and shopping options, it provides optimal accessibility for visitors, whether they are in town for business or pleasure. Located between Kohl's and Target on a major artery of the city, guests find it easy to navigate to wherever their daily plans may take them. The setting is particularly advantageous for those with a hire car, making it straightforward to reach entertainment venues and essential destinations within an 8 to 10-minute drive.
Guests appreciate this quiet hideaway, which is an oasis away from the hustle and bustle of busy streets, yet remains in close proximity to key routes and their places of interest, such as work areas or visits to grandchildren. With its well-situated positioning that strikes a balance between convenience and tranquility, the hotel's location indeed stands out as a primary strength, offering great value for its accessibility and serene environment.
Breakfast
The breakfast at Best Western Tallahassee Downtown Inn and Suites generally receives positive feedback from guests. Many reviews highlight the great quality and good variety of breakfast options, often describing it as comprehensive, tasty and fresh. Hot breakfast options and an assortment of selections contribute to a satisfying start to the day with several guests noting that their breakfast experience exceeded expectations. Positive mentions also include the accommodating and kind staff responsible for breakfast service. However, there are occasional critiques about the breakfast being cold or not up to the expected quality and some guests felt it was marginal with limited options, such as no fruit or yogurt. Despite these occasional downsides, many guests agree that the breakfast is good and well-displayed, adding to a comfortable stay at the hotel.
Rooms
Best Western Tallahassee Downtown Inn and Suites offers a mix of experiences when it comes to their rooms. The rooms are often described as clean, comfortable and quiet, making for a peaceful stay. Many guests found the rooms to be spacious and in good condition despite the hotel being an older property. The cleanliness is generally positive with some guests praising the upkeep.
However, there are several areas for improvement. Some rooms had issues such as musty or mildew odors, dirty carpets, outdated furniture and unclean windows. The bathrooms and the handwashing areas especially need updates and better maintenance. Despite these concerns, the hotel still provides a satisfactory experience in terms of room size and basic comfort.
Beds
At the Best Western Tallahassee Downtown Inn and Suites, guest experiences with the beds have been varied. On a positive note, some guests found the beds to be extremely comfortable, even describing them as fantastic. Pillows were also positively mentioned by some reviewers for their quality. However, comfort appears to be inconsistent, as other guests reported the beds to be very uncomfortable, hard or even horrible. Some beds had structural issues, such as holes or noticeable springs, which impacted the sleeping experience. Cleanliness was another concern with several comments noting dirty bedding and unpleasant odors. Additionally, the smaller size of the beds was a point of dissatisfaction for some visitors. Overall, while there are highlights, the beds may not consistently meet all guests' comfort and cleanliness expectations.
Cleanliness
The Best Western Tallahassee Downtown Inn and Suites has received mixed feedback regarding its cleanliness. While some guests have found the hotel to be very clean, comfortable, quiet and spacious, others have reported significant concerns. Positive comments highlighted clean and nice rooms with a pleasant atmosphere.
However, several reviews indicated issues with cleanliness. Common complaints included dirty floors, musty and moldy smells and inadequate cleaning under the furniture. There were also mentions of roaches, filthy carpets and unclean bathrooms. Some guests reported that their rooms had not been vacuumed and found food residue, stains and black curly hair in the bathtub. Additionally, a few reviews mentioned that rooms and the property, in general, were extremely dirty, leading to an overall disappointing experience for those visitors.
In short, while there are instances of commendable cleanliness, inconsistency in maintenance and housekeeping standards seems to be a recurring issue at this location.
Staff
The staff at Best Western Tallahassee Downtown Inn and Suites has received significant praise from guests. Words like friendly, warming and helpful frequently described their interactions. The staff consistently went above and beyond, ensuring that guests felt welcomed and their needs were addressed, whether it was during check-in, late at night or providing information. Particular mention was made of individuals like Mrs. Glory, who was noted for her compassion and understanding. The overall positive energy and seamless service left a lasting impression, reflecting the team's commitment to excellent customer service. Clean facilities paired with a nice attitude from staff members underscored the highly regarded hospitality experience.
3 Star
The Best Western Tallahassee Downtown Inn and Suites is often referenced in reviews as being somewhat outdated with critiques pointing to its external-facing rooms and unconventional AC unit placements. Despite its name, reviewers note that it's more of a motel than an inn or suites. The general sentiment rates the experience as average with scores frequently reflecting a middle-of-the-road experience. Overall, it stands as a passable option for visitors but doesn't particularly excel in facilities or services.
Yes, Best Western Tallahassee Downtown Inn and Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Tallahassee Downtown Inn and Suites.
Yes, Best Western Tallahassee Downtown Inn and Suites welcomes dogs.
No, parking facilities aren't available at Best Western Tallahassee Downtown Inn and Suites.
No, Best Western Tallahassee Downtown Inn and Suites doesn't have a gym.