Comfort Suites Sawgrass
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Summary of reviewsComfort Suites Sawgrass stands out for its strategic and convenient location, which is highly praised by guests. Situated near the airport, highways and various dining and shopping options, it offers travelers easy access to restaurants, gas stations and stores. This advantageous positioning, combined with the hotel's commitment to cleanliness and good customer service, defines a comfortable and well-placed stay.
The hotel provides a complimentary breakfast, which many guests find satisfactory, highlighting the variety and quality of options like bagels, eggs, sausage, waffles, juice, coffee, yogurt and fresh fruit. While some find the breakfast repetitive and suggest improvements, the convenience of a free meal starts the day positively for many visitors.
Rooms at Comfort Suites Sawgrass are often noted for their spaciousness and comfort. Positive reviews highlight updated amenities such as microwaves, refrigerators and mini kitchen sinks, contributing to a pleasant stay. Though some cleanliness and maintenance issues are reported, including occasional smells of smoke or mustiness, the room size and comfortable bedding generally receive commendations. The hotel could benefit from addressing these areas to ensure a consistently high standard for all guests.
Staff at the hotel are frequently described as professional, friendly and accommodating, enhancing the overall guest experience. The front desk and housekeeping staff, in particular, receive praise for their politeness and helpfulness. There are isolated reports of less favorable interactions, but the majority of feedback underscores the staff's role in creating a welcoming atmosphere.
The pool area, including an outdoor pool and jacuzzi, has both positive and critical feedback. While many guests appreciate the nice pool area, cleanliness and maintenance issues such as debris in the water and the failure to heat the pool properly are noted concerns. Ensuring regular upkeep could significantly improve this facility.
Overall, Comfort Suites Sawgrass provides a comfortable and convenient stay with standout location and staff. Attention to cleanliness and maintenance, especially in common areas and the pool, would enhance the guest experience further.
Categories
The hotel provides a complimentary breakfast, which many guests find satisfactory, highlighting the variety and quality of options like bagels, eggs, sausage, waffles, juice, coffee, yogurt and fresh fruit. While some find the breakfast repetitive and suggest improvements, the convenience of a free meal starts the day positively for many visitors.
Rooms at Comfort Suites Sawgrass are often noted for their spaciousness and comfort. Positive reviews highlight updated amenities such as microwaves, refrigerators and mini kitchen sinks, contributing to a pleasant stay. Though some cleanliness and maintenance issues are reported, including occasional smells of smoke or mustiness, the room size and comfortable bedding generally receive commendations. The hotel could benefit from addressing these areas to ensure a consistently high standard for all guests.
Staff at the hotel are frequently described as professional, friendly and accommodating, enhancing the overall guest experience. The front desk and housekeeping staff, in particular, receive praise for their politeness and helpfulness. There are isolated reports of less favorable interactions, but the majority of feedback underscores the staff's role in creating a welcoming atmosphere.
The pool area, including an outdoor pool and jacuzzi, has both positive and critical feedback. While many guests appreciate the nice pool area, cleanliness and maintenance issues such as debris in the water and the failure to heat the pool properly are noted concerns. Ensuring regular upkeep could significantly improve this facility.
Overall, Comfort Suites Sawgrass provides a comfortable and convenient stay with standout location and staff. Attention to cleanliness and maintenance, especially in common areas and the pool, would enhance the guest experience further.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Comfort Suites Sawgrass boasts an impressive location that garners high praise from guests. Nestled in a spot that many find convenient, the hotel is strategically close to the airport, family and numerous dining and shopping options. Travelers appreciate being within proximity to restaurants, gas stations and stores, making their stay more comfortable and practical. Many highlight the ease of access to highways and central areas, making the hotel a highly desirable base for exploring the surroundings. Though a few noted that it was somewhat distanced from shops and restaurants, most emphasized its overall excellent and central placement. The hotel's advantageous location, combined with its cleanliness and good customer service, captures the essence of a comfortable and well-situated stay.
Comfort Suites Sawgrass offers complimentary breakfast, which has received mixed reviews. Many guests appreciated the breakfast, describing it as good, very good or even excellent. Reviewers highlighted the variety of choices available, including bagels, toast, eggs, sausage, waffles, juice, coffee, yogurt, fresh fruit and muffins. The breakfast was noted for being plentiful, hot and tasty with a nice variety to choose from.
Some guests, however, found the breakfast repetitious and suggested that it could benefit from more variety, particularly in terms of fresh fruit. There were also mentions of the breakfast being mediocre with some guests expressing dissatisfaction with the quality and variety of options. Specific criticisms included the lack of bread, limited selection and instances where the breakfast included frozen items like breakfast sandwiches and muffins.
Despite the mixed feedback, the convenience of a free breakfast was a plus for many guests. The breakfast bar was noted as being nice and for some, the breakfast met their expectations for hotel food. However, others felt that the breakfast fell short and recommended improvements, especially in providing a more consistent and varied selection.
Comfort Suites Sawgrass offers a mix of experiences when it comes to their rooms. On the upside, guests frequently highlight the spaciousness and comfort of the rooms with some appreciating the updated showers and modern amenities like microwaves, refrigerators and mini kitchen sinks. The ambiance can be quite favorable too with rooms often described as quiet and conducive to relaxation. Cleanliness, however, appears to be hit or miss with a considerable number of reviews praising the cleanliness and large size of the rooms while others point out areas for improvement, such as lingering smells of smoke, mustiness and occasional issues with mold or dampness.
There's a noticeable pattern of issues related to maintenance with some rooms suffering from outdated facilities, broken furniture, leaky sinks and non-functioning TVs. The problematic smells, whether of cigarettes or other unpleasant odors, have been a recurring complaint among guests. Additionally, some reviewers noted that first rooms needed renovations but found subsequent ones more acceptable.
The room size and amenities got a thumbs up with positive mentions about comfortable bedding and in-room refrigerators. Despite the mixed cleanliness reviews, those who found their rooms clean often found them very satisfactory. Overall, while there are notable pros in terms of room size and amenities at Comfort Suites Sawgrass, the hotel could benefit from addressing its maintenance and cleanliness issues to ensure a consistently pleasant stay for future guests.
At Comfort Suites Sawgrass, guests frequently highlight the comfort of the beds, describing them as spacious, clean and exceptionally comfortable. The bedding and pillows are often noted for being soft and providing a cozy night's sleep. Many reviews specifically mention the beds being very comfortable, contributing to a restful stay.
Positive comments often emphasize clean and comfy beds with no odors. The cleanliness of the linens also receives praise, adding to the overall comfort. However, there are occasional mentions of issues with the sofa beds and pull-out couches, which some guests found to be hard, worn out or dirty.
Despite isolated remarks about unkept or uncomfortable beds, the majority of feedback underscores the excellence of the main beds, ensuring that guests can unwind and relax comfortably during their stay.
Overall, Comfort Suites Sawgrass offers a notably comfortable sleeping experience, particularly with its regular beds, making it a favorable choice for visitors seeking a good night's rest.
Comfort Suites Sawgrass often receives mixed reviews regarding the cleanliness of the hotel. Many guests appreciate the polite, respectful and understanding nature of the cleaning staff. Additionally, several reviews highlight that the rooms are spacious and the location is very convenient. Guests also commend the hotel’s quiet and silent rooms and some have remarked on the overall cleanliness and friendly staff interactions.
However, numerous cleanliness issues have been raised. Common concerns include dirty rooms, mold in bathrooms and stained carpets and curtains. Guests frequently mention the presence of unpleasant odors such as humidity, mildew and cigarette smoke. Hallways and common areas are often perceived as not well kept and in need of deeper cleaning. There are multiple reports of mold, roaches and grime on floors. Additionally, several guests have pointed out that the facilities appear old and run down, requiring significant renovations and clean-up efforts. Concerns extend to specific areas like the pool and outside premises, which are described as dirty and not well maintained.
Despite some positive mentions about the staff and room size, the recurring cleanliness and maintenance issues indicate that the Comfort Suites Sawgrass could benefit greatly from improved housekeeping practices and facility upgrades.
The staff at Comfort Suites Sawgrass receive mixed reviews, though the positive feedback stands out. Guests frequently describe the employees as professional, friendly and accommodating. Many reviewers highlight the staff's politeness and efficiency, particularly those at the front desk and in the dining area. The breakfast team is noted for ensuring that food is continually replenished and fresh. Housekeeping is also praised for politeness and thoroughness.
Several guests emphasize the helpfulness and courteous nature of the staff, especially when addressing specific needs or issues. The hotel management, including the front desk manager, receives commendations for being particularly helpful and understanding, reflecting an overall welcoming atmosphere.
Despite the many positive remarks, there are instances of less favorable experiences. Some guests encountered unfriendly or inattentive staff members, particularly at the reception. A few reviewers mention the need for better training in customer service for certain front desk employees.
Overall, most guests appreciate the professionalism and friendliness of the staff, which contributes positively to their stay. The helpfulness and care shown by many staff members greatly enhance the guest experience at Comfort Suites Sawgrass.
The Comfort Suites Sawgrass offers a pool area that receives mixed reviews from guests. Several positive mentions highlight the nice swimming pool and jacuzzi, describing the pool area as clean and pleasant. However, there are frequent complaints about the pool being dirty with some guests pointing out issues like trash and cigarette butts around the pool. Concerns were also raised about the pool's size with some mentioning it as small. Additionally, there were mentions of a broken heated pool and a hot tub that was either not operational or desired to be open at night. Overall, while the pool has its enjoyable aspects, attention to cleanliness and maintenance is noted as areas needing improvement.
The outdoor pool at Comfort Suites Sawgrass receives mixed feedback from guests. Many families and kids have enjoyed the pool area and appreciated the addition of a jacuzzi. The pool area itself is often described as nice, offering a pleasant space for relaxation. However, several reviews mention issues with cleanliness, including a dirty pool and surrounding areas. Some guests reported finding debris in the water and observed that the pool was not always properly maintained. Additionally, there were comments about the pool not being heated, which might be a consideration for some visitors. Overall, while the pool area has appealing features, attention to regular maintenance and cleanliness would enhance the experience.
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Location
Breakfast
Some guests, however, found the breakfast repetitious and suggested that it could benefit from more variety, particularly in terms of fresh fruit. There were also mentions of the breakfast being mediocre with some guests expressing dissatisfaction with the quality and variety of options. Specific criticisms included the lack of bread, limited selection and instances where the breakfast included frozen items like breakfast sandwiches and muffins.
Despite the mixed feedback, the convenience of a free breakfast was a plus for many guests. The breakfast bar was noted as being nice and for some, the breakfast met their expectations for hotel food. However, others felt that the breakfast fell short and recommended improvements, especially in providing a more consistent and varied selection.
Rooms
There's a noticeable pattern of issues related to maintenance with some rooms suffering from outdated facilities, broken furniture, leaky sinks and non-functioning TVs. The problematic smells, whether of cigarettes or other unpleasant odors, have been a recurring complaint among guests. Additionally, some reviewers noted that first rooms needed renovations but found subsequent ones more acceptable.
The room size and amenities got a thumbs up with positive mentions about comfortable bedding and in-room refrigerators. Despite the mixed cleanliness reviews, those who found their rooms clean often found them very satisfactory. Overall, while there are notable pros in terms of room size and amenities at Comfort Suites Sawgrass, the hotel could benefit from addressing its maintenance and cleanliness issues to ensure a consistently pleasant stay for future guests.
Beds
Positive comments often emphasize clean and comfy beds with no odors. The cleanliness of the linens also receives praise, adding to the overall comfort. However, there are occasional mentions of issues with the sofa beds and pull-out couches, which some guests found to be hard, worn out or dirty.
Despite isolated remarks about unkept or uncomfortable beds, the majority of feedback underscores the excellence of the main beds, ensuring that guests can unwind and relax comfortably during their stay.
Overall, Comfort Suites Sawgrass offers a notably comfortable sleeping experience, particularly with its regular beds, making it a favorable choice for visitors seeking a good night's rest.
Cleanliness
However, numerous cleanliness issues have been raised. Common concerns include dirty rooms, mold in bathrooms and stained carpets and curtains. Guests frequently mention the presence of unpleasant odors such as humidity, mildew and cigarette smoke. Hallways and common areas are often perceived as not well kept and in need of deeper cleaning. There are multiple reports of mold, roaches and grime on floors. Additionally, several guests have pointed out that the facilities appear old and run down, requiring significant renovations and clean-up efforts. Concerns extend to specific areas like the pool and outside premises, which are described as dirty and not well maintained.
Despite some positive mentions about the staff and room size, the recurring cleanliness and maintenance issues indicate that the Comfort Suites Sawgrass could benefit greatly from improved housekeeping practices and facility upgrades.
Staff
Several guests emphasize the helpfulness and courteous nature of the staff, especially when addressing specific needs or issues. The hotel management, including the front desk manager, receives commendations for being particularly helpful and understanding, reflecting an overall welcoming atmosphere.
Despite the many positive remarks, there are instances of less favorable experiences. Some guests encountered unfriendly or inattentive staff members, particularly at the reception. A few reviewers mention the need for better training in customer service for certain front desk employees.
Overall, most guests appreciate the professionalism and friendliness of the staff, which contributes positively to their stay. The helpfulness and care shown by many staff members greatly enhance the guest experience at Comfort Suites Sawgrass.
Pool
Outdoor Pool
Yes, Comfort Suites Sawgrass has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Comfort Suites Sawgrass.
No, Comfort Suites Sawgrass doesn't allow dogs.
No, parking facilities aren't available at Comfort Suites Sawgrass.
Yes, Comfort Suites Sawgrass has a gym.
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