Tapachula14.89182900,
-92.27282700,
9a. Avenida Sur Prolongación N°382 Colonia. Teofilo Acebo(Show on Map)
8.4
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsOne Tapachula is a hotel highly appreciated for its superb location in the heart of Tapachula, making it an ideal choice for both leisure and business travelers. Guests consistently commend its proximity to shopping centers, dining venues, and attractions, as well as its convenience for travelers needing quick access to the airport. The hotel strikes a balance between tranquility and accessibility, offering a peaceful respite amidst the city's vibrancy.
Cleanliness and comfort are standout features at One Tapachula, with guests frequently praising the well-maintained facilities and modern amenities. Despite rooms being on the smaller side, they are cozy, clean, and provide all necessary conveniences, making them suitable for a restful stay. Some may find the limited space a snug fit for larger groups, yet cleanliness and comfort are consistently high points.
The hotel's breakfast offers a selection of fresh fruit, juice, and coffee, generally satisfying guests with its basic, yet palatable offerings. Although the menu lacks variety and some guests suggest it could be expanded, the quality of food is well-regarded. Cleanliness is also highlighted in common areas, contributing to a pleasant dining experience.
Exceptional service from the friendly and responsive staff significantly enhances guests' experiences. The front desk team and other staff members, such as Leandro, are frequently mentioned for their helpfulness and attentiveness, ensuring a welcoming atmosphere. The service quality at One Tapachula is highly rated, with the staff swiftly addressing any issues.
The beds receive mixed feedback; while many guests appreciate their comfort and the quality of the pillows, others note that they are smaller than expected. However, the hotel remains a solid choice for travelers prioritizing location, cleanliness, and good service, offering a satisfying accommodation experience overall. Show more
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Hotel Taking Steps Towards Sustainability
One Tapachula is Green Key Global certified, an international certification body for sustainable practices in the hotel industry. The program recognizes hotels committed to improving their environmental performance.
Hotel with Parking
Located on 9a. Avenida Sur Prolongación, One Tapachula offers parking. It provides a reliable parking option for travelers in Tapachula.
Accessible Hotel
3-Star Hotel
Room Types
Superior Room 1 QueenThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Superior Room 2 TwinThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Nestled in the heart of Tapachula, the One Tapachula hotel boasts a superb location that caters to both leisure and business travelers. Guests consistently highlight its close proximity to shopping centers, dining venues, and various attractions in the city. Notably, the convenience extends to practical needs with Walmart nearby and the airport just a short ten-minute drive away, making it an ideal choice for those looking to explore the area or catch an early flight.
The hotel’s strategic location is complemented by a backdrop of tranquility, providing a peaceful respite amid the hustle and bustle of city life. Patrons also appreciate the clean facilities and comfortable accommodations, enhancing their stays with ample relaxation and service quality. The included breakfast adds to the convenience, allowing guests to start their day well-nourished before venturing out.
For those prioritizing ease of access to the vibrant commercial zones and noteworthy roadways, One Tapachula serves as an excellent hub, ensuring that every guest’s needs are met with efficiency and care.
Breakfast
The breakfast experience at One Tapachula garners a mixed reception among guests. Many visitors appreciate the flavorful and fresh offerings, describing the meals as tasty and expressing satisfaction with the availability of fresh fruit, juice, and coffee. Some reviews highlight that the breakfast exceeds expectations, providing a good start to the day and receiving compliments for its quality.
However, several guests feel the menu lacks variety, noting that the options remain fairly static throughout their stay. While some find the breakfast decent and worth eating, others suggest that more substantial and diverse options could enhance the experience. A few reviews express disappointment with the limited selection and taste, indicating room for improvement in this area. Despite some repetition and simplicity in the menu, the breakfast at One Tapachula generally caters to guests with basic yet enjoyable offerings.
Rooms
One Tapachula offers a clean and comfortable stay, with rooms that, while on the smaller side, are cozy and well-maintained. Guests consistently find the accommodations to be tidy, with good towels and soft beds, though some comment on the smaller size of both the beds and the rooms, making it a snug fit for larger groups or families. The bathrooms are also noted as being limited in space, with the design occasionally affecting usability. Despite the compact nature of its rooms, the hotel manages to provide all the necessary amenities for an enjoyable stay, including a hairdryer and laundry service. Cleanliness and good service are strong points that many guests appreciate. The proximity to Walmart is a convenient perk for travelers looking to shop during their stay. While the breakfast could benefit from more variety, the overall food quality is deemed excellent. Although some concerns about room size and smells have been raised, the pleasant atmosphere and comfort level often meet guests' expectations. The price, however, has reportedly increased, prompting some to wish for a more selective experience.
Beds
The beds at One Tapachula receive mixed feedback from guests. Many reviews highlight the comfort of the beds, with descriptions like "very comfortable" and "excellent." Pillows are frequently praised, contributing to a restful sleep experience. However, some guests note that the beds are smaller than expected, which may be uncomfortable for those used to larger sizes, particularly in double rooms. Despite a few comments about soggy mattresses and less comfortable sheets, the overall sentiment is positive regarding the quality of sleep provided. The hotel stands out for offering good accommodation options, making it a notable choice for travelers seeking a comfortable stay.
Cleanliness
One Tapachula is frequently praised for its impeccable cleanliness and well-maintained facilities, making it a top choice for travelers seeking a tidy and comfortable stay. Guests often highlight the hotel's modern amenities and the comfort of the beds as contributing factors to their positive experiences. With clean rooms and common areas, visitors enjoy a seamless stay complemented by the hotel's strategic location, offering easy access to the city and nearby shopping venues.
The attention of the friendly staff adds to the experience, as they are responsive and approachable, ensuring guests feel welcome and cared for throughout their visit. Despite occasional issues such as room entry system delays and cleanliness lapses in specific areas like the breakfast space, the staff's proactive approach generally resolves these swiftly, maintaining a high standard of service.
For those prioritizing cleanliness, comfort, and location in their accommodations, One Tapachula stands out as a solid choice with a proven track record of providing clean, comfortable rooms and efficient service.
Staff
At One Tapachula, guests consistently commend the exceptionally friendly and helpful staff, who enhance the overall experience of the stay. The front desk team is particularly noted for being super friendly and always ready to assist with any needs, ensuring a seamless check-in process. Across various areas of the hotel, including the reception and dining spaces, the staff's kindness and care stand out. Guests frequently highlight the excellent service and attention they receive, contributing to a pleasant and secure environment. Individual staff members, such as Leandro, have made notable impressions by making stays unforgettable. In addition to the welcoming atmosphere created by the staff, the hotel is praised for its cleanliness and convenient location.
No, One Tapachula doesn't have any pool.
No, a spa isn't available at One Tapachula.
No, One Tapachula doesn't allow dogs.
Yes, parking facilities are available at One Tapachula.