City Palace Hotel Tashkent

Tashkent 41.31630000, 69.27993900 , Amir Temur Street 15 (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCity Palace Hotel Tashkent enjoys a highly favorable location in the heart of the city, making it a preferred choice for both business and leisure travelers. Guests appreciate its proximity to key sites such as markets, restaurants, and popular attractions, offering an excellent base from which to explore the city's vibrant culture. Despite some minor issues needing renovation, the hotel is known for its welcoming atmosphere and solid cleanliness.

In terms of dining, the breakfast service receives mixed reviews, though many guests praise the diverse buffet offerings, including hot dishes and local favorites. There are some organizational challenges during high occupancy times, yet guests often start their day satisfied with the generous portions and wide selection.

The hotel rooms are consistently highlighted for their spaciousness and comfort, with clean and cozy accommodations contributing to a restful stay. The beds are particularly well-regarded for their comfort, enhancing the overall experience. Some areas do call for improvement, yet guests generally find the hotel's ambiance relaxing.

Cleanliness is met with varied feedback, though many guests appreciate the hygienic environment and diligent housekeeping. The hotel staff are frequently lauded for their friendliness and professionalism, particularly at the reception, contributing positively to the guest experience despite occasional service inconsistencies.

The City Palace Hotel offers complimentary WiFi, though it sometimes faces connectivity issues that disrupt the guest experience, particularly for business travelers. However, the hotel shines in its spa and wellness offerings, with well-maintained facilities including a sauna, hammam, and pools, providing a peaceful atmosphere for relaxation.

The gym is another strong point, with recent updates providing guests access to quality workout facilities. Although separated from the dining areas, the gym complements other wellness services nicely.

Guests commend the swimming pool facilities, enjoying both indoor and outdoor options that provide ample space for relaxation and exercise. The well-kept garden and professional staff further enhance the pool experience, adding to the positive overall sentiment.

Despite the hotel's potential falling short of typical four-star expectations due to outdated facilities and service inconsistencies, positive aspects of the hotel such as its location, room comfort, and caliber of amenities often outweigh the negatives, making City Palace Hotel Tashkent a noteworthy option for visits to the city.
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Categories
Hotel with Spa
Located in the heart of Tashkent, City Palace Hotel features a spa with massage services. Guests can also enjoy recreational amenities including a nightclub, a health club, and an outdoor pool.

Family Friendly Hotel
Offers a swimming pool and is centrally located. It provides easy access to the city's attractions and is suitable for families looking to explore Tashkent.

Hotel with Swimming Pool
This hotel is a 5-star property that offers a luxurious experience and quality pool facilities. It is a well-regarded option for those seeking a premium stay in Tashkent.

  Indoor Pool    Outdoor Pool  


Business Hotel
City Palace Hotel Tashkent includes amenities suitable for business travelers. The hotel offers convenient services and facilities for corporate stays.

Hotel with Parking
Features parking facilities and is centrally located, making it convenient for guests with cars. The hotel's established presence suggests a reliable level of service.

Accessible Hotel
This hotel features handicapped access, accessible parking options, and has specifically noted the availability of 3 Handicapped Rooms.

Hotel with Tennis Courts
This five-star hotel offers a tennis court and meets international standards. The hotel's design blends eastern luxury with European details.

Hotel with Outdoor Pool
Guests have access to an outdoor pool complemented by a poolside bar and deck-chairs, providing a convenient and enjoyable outdoor swimming and lounging experience.

Hotel with Indoor Pool
Features both an indoor and outdoor pool. It offers a bar by the pool.

Hotel for Honeymoon

Romantic Hotel

Hotel with Gym

Room Types
Standard Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.

Standard Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite offers soundproof walls, a minibar, a dining area, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.

Suite This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 2 beds.

Presidential Suite This spacious suite features 2 living rooms, 1 separate bedroom and 1 bathroom with a bath and free toiletries. A kitchen fitted with a refrigerator, kitchenware and an electric kettle is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 4 beds.

Guest Reviews
7.7
Good
Location
City Palace Hotel Tashkent is celebrated for its enviable location in the heart of the city. Nestled in the lively center of Tashkent, this hotel offers guests unparalleled convenience with easy access to markets, restaurants, popular attractions, and key government offices. It is strategically positioned, making it an ideal base for tourists eager to explore the city's rich culture and landmarks, including the nearby Oloi Bazar and Tamer Square. The hotel's proximity to Broadway Street and various museums offers a variety of options for leisure and exploration. Despite a few remarks about the need for renovation and minor issues, the general consensus points to City Palace Hotel as a well-located establishment with a solid sense of cleanliness and a welcoming atmosphere. Whether traveling for business or pleasure, guests appreciate the central setting that puts the vibrant cityscape of Tashkent right at their doorstep.

Breakfast
Nestled in the heart of Tashkent, City Palace Hotel offers a breakfast experience that has left a mixed impression among its guests. Nevertheless, many reviews highlight the positive aspects of dining at this establishment. The breakfast is frequently described as good, very good, and even great, with a wide variety of options to appease diverse palates. Guests commend the buffet style, abundant offerings, and the presence of hot dishes like porridge and omelets made to order, alongside local fruits and Eastern sweets. The nice selection of food and the hearty, generous portions contribute to a satisfying start to the day.

Despite the favorable insights, there are some recurring drawbacks that visitors note. The breakfast area is reportedly small, contributing to crowded conditions, particularly at the coffee machine, which often results in a wait. The breakfast service has been described as lacking, with some items not freshly prepared by the scheduled opening hour. There's a consensus that the breakfast could improve in terms of organization and variety, with guests seeking enhancements to elevate the overall experience. While some find the breakfast modest and meager compared to the quality expectations of the hotel, others appreciate the taste and diversity, emphasizing the quality of the morning buffet.

Overall, while there is room for improvement, many guests leave the City Palace Hotel satisfied with a decent and sometimes excellent breakfast that offers enough choice to kickstart their day.

Rooms
City Palace Hotel Tashkent offers an impressive experience with its spacious and well-furnished rooms, consistently praised for their cleanliness and size. Guests frequently mention the rooms as being large, cozy, and comfortable, providing an ideal atmosphere for relaxation or work, especially with the availability of a comfortable workspace in many rooms. The beds are generally described as comfy, contributing to a restful stay. The hotel's prime location complements the inviting interior, providing visitors with convenience and ease of access to nearby attractions. Despite some minor areas for improvement, such as the desk comfort and ventilation issues, the overall ambiance is positive, supported by helpful staff and a luxurious feel throughout the hotel. With a lovely outdoor pool and a commendable breakfast offering, the City Palace Hotel Tashkent is a noteworthy choice for travelers seeking both comfort and a great location.

Beds
City Palace Hotel Tashkent is praised for the comfort it offers when it comes to the bedding experience. Most reviews highlight the exceptional quality of the mattresses and pillows, often described as comfortable, cozy, and large. Guests commonly find the beds to be well-suited for a restful night's sleep, with a focus on the soft and high-quality linens provided. While there are some mentions of the mattresses being on the softer side, leading to mixed feelings about the firmness preferences, the majority of guests appreciate the coziness and softness that contribute to a serene sleeping environment. Overall, the hotel seems to prioritize the comfort and relaxation of its guests with beds that are consistently described as very comfortable.

Cleanliness
The City Palace Hotel Tashkent receives mixed reviews regarding cleanliness. On the bright side, many guests commend the establishment for its clean and hygienic environment, noting well-maintained facilities and comfortable accommodations. Housekeeping is generally praised, with regular room cleaning that includes a change of towels and toiletries. Spacious and very clean rooms, along with convenient bathrooms, add to the positive experience. However, some issues related to cleanliness are noted, such as dust on furniture, poor item washing, and hair on towels and bathrobes. Additionally, a few reviews point out a decline in cleanliness standards and the need for renovation in this older hotel. Problems with maintenance, such as non-functional air conditioning or safes, and items in disrepair were also highlighted by guests. Despite these concerns, the hotel is often described as clean and comfortable, and the dedicated cleaning staff receives positive remarks.

Staff
Visitors to the City Palace Hotel Tashkent frequently highlight the warm and welcoming nature of its staff. Many guests praise the team, particularly at the reception, for being friendly, polite, and professional. The quick check-in process is a notable plus, and guests appreciate the helpfulness of the English-speaking staff. The restaurant service is recognized for its attentiveness and warmth, further enhancing the overall experience.

However, there are instances of inconsistency in service quality. Some guests note that certain staff members seemed unqualified or indifferent, and there were occasional overcharging issues at the reception. Despite some criticism, such as a perceived lack of delicacy and room for improvement in service, the staff's friendly demeanor often left a positive impression on visitors. The overall experience suggests a dedicated team trying their best to meet guests' needs, with some areas still needing refinement.

Wi-Fi
The City Palace Hotel Tashkent offers guests complimentary WiFi that is available throughout the establishment. While there are some positive remarks about the WiFi being stable and reasonably fast in certain areas and notably good in rooms for streaming services like YouTube, many guests have raised concerns about connectivity issues. Common critiques involve the WiFi being frequently slow, with notably weak signals inside rooms and specific areas such as the pool. Guests have also reported frequent disconnections and poor service, which could pose challenges for business travelers needing reliable internet access. Despite efforts from responsive hotel personnel, the WiFi appears to struggle with consistent performance, especially far from access points. Overall, while free WiFi is accessible throughout the hotel, its quality is variable and may not meet modern standards for some guests.

Spa
City Palace Hotel Tashkent offers a serene escape with its well-regarded spa and pool facilities. Guests appreciate the range of services available at the spa, highlighting the peaceful and well-maintained atmosphere. The spa area is clean and offers an array of amenities including a sauna, hammam, and both indoor and outdoor pools. The presence of a jacuzzi, wet and dry saunas at optimal temperatures further adds to the experience. Those staying at the hotel benefit from inclusive access to these facilities, ensuring an enhanced level of relaxation without additional cost. The pool itself is often described as both wonderful and nice, being large, clean, and well-staffed, allowing for a restful experience whether indoors or outdoors. Overall, the spa and pool area contribute significantly to the positive impression of the hotel, making it a favored choice for those seeking a combination of comfort and excellent service.

Gym
The gym at City Palace Hotel Tashkent has undergone a recent renovation, resulting in top-notch facilities that contribute to a highly enjoyable stay. Guests appreciate that the gym offers everything necessary for a comprehensive workout. The fitness room has been described as nice and perfect, offering all essential equipment. The gym, situated in the basement, is considered a valuable amenity. However, there are expectations from some guests for a more expansive fitness and spa center. The facilities, including the pool area, receive praise, although there is a suggestion for its separation from the adjacent restaurant for better privacy. Additionally, the spa and massage services complement the fitness offerings, adding to the overall positive evaluation of the hotel's wellness facilities.

Pool
City Palace Hotel Tashkent offers a commendable pool experience for its guests, boasting both indoor and outdoor swimming facilities. The pools are noted for their cleanliness and good size, allowing visitors to enjoy swimming laps or simply relaxing by the water. The outdoor pool, complemented by a well-maintained garden and comfortable seating, provides an excellent space for sunbathing and leisurely swims. Guests also appreciate the spa area, which includes a sauna and a friendly, professional staff. While the pool temperatures may be on the cooler side, the excellent swimming pool and spa zone, with its multiple pools, stands as a significant highlight of the hotel experience.

4 Star
City Palace Hotel Tashkent is often perceived as failing to meet the expectations of a typical four-star establishment. Reviewers have noted that the facilities, which appear outdated and in need of cosmetic repairs, detract from the overall experience one might anticipate from such a hotel rating. The property is reportedly very old, with concerns about cleanliness and maintenance, including issues like worn-out rooms and inconsistent water pressure. These shortcomings suggest a need for improvement to align more closely with four-star standards. Guests have also expressed dissatisfaction with the staff's training and service levels, noting that they do not measure up to expectations typically associated with a hotel of this caliber. Additionally, some noted instances of overcharging and poor internet connectivity, further diminishing the experience. While there are mentions of world-class quality, these seem to be overshadowed by the more frequent criticisms highlighting the necessity for updates and enhancements both in terms of facilities and service.


Yes, City Palace Hotel Tashkent has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at City Palace Hotel Tashkent.

No, City Palace Hotel Tashkent doesn't allow dogs.

Yes, parking facilities are available at City Palace Hotel Tashkent.

Yes, City Palace Hotel Tashkent has a gym.

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