The Shahar

Tashkent 41.30043500, 69.21751800 , улица сеульская, дом 43a (Show on Map)


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Summary of reviewsThe Shahar hotel in Tashkent stands out for its blend of tranquil location, exceptional service and inviting atmosphere. Situated in a serene part of the city near a local canal with a picturesque riverside walkway, it offers a peaceful retreat away from the hustle and bustle. Convenient taxi services compensate for its distance from the subway and city center, making access to key attractions and dining options easy and affordable.

Guests consistently praise the personalized and abundant breakfast experience, which features delicious, freshly prepared dishes including omelettes, cottage cheese pancakes and even strawberries. Breakfast can be enjoyed on a charming terrace in good weather, adding to the delightful atmosphere. The accommodating staff ensures that even those with early departures receive well-prepared breakfast packages.

Rooms at The Shahar are spacious, clean and adorned with beautiful Uzbek decor that adds an authentic touch. Complimentary amenities such as slippers, bathrobes and toiletries contribute to the comfortable experience. Despite minor issues like small or non-existent windows in some rooms, the overall design and cleanliness of the hotel leave a positive impression.

Cleanliness is another standout feature with guests frequently commending the spotless rooms and well-maintained common areas. The attentive and responsive staff, often mentioned by name, are noted for their warm hospitality and readiness to assist with any requests, enhancing the overall guest experience.

The hotel's WiFi generally receives good reviews, suitable for communication and even work in outdoor areas like the courtyard. Although occasional issues with slow connections are mentioned, they do not significantly detract from the overall positive feedback.

Families find The Shahar particularly welcoming, thanks to the attentive staff and thoughtful accommodations, such as preparing children's beds on request and allowing small pets. The hotel's blend of grandeur and homey comfort makes it an attractive choice for families seeking a memorable stay.

The beds are another highlight, offering comfort that ensures a restful night's sleep. While a few guests find the beds slightly too firm, the overall consensus is positive with praise for the variety of pillows and the quiet rooms that further enhance the sleeping experience.

For couples, The Shahar provides a romantic ambiance with its beautiful clean property, Eastern-style architecture and thoughtful touches like complimentary wine and cakes. The secluded and serene atmosphere makes it an ideal destination for a romantic getaway.

In summary, The Shahar excels in offering a clean, comfortable and uniquely styled accommodation experience with exceptional service and personalized touches, making it a highly recommended choice for visitors to Tashkent.
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Small Hotel
The Shahar is known for its charming atmosphere and unique decor, providing a cozy and memorable stay.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Room Types
Single Room Providing free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This air-conditioned single room comprises a dining area, a flat-screen TV with cable channels a tea and coffee maker and an outdoor dining area. The unit offers 1 bed.

Twin Room Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This air-conditioned twin room includes a dining area, a flat-screen TV with cable channels a tea and coffee maker and an outdoor dining area. The unit has 2 beds.

One-Bedroom Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as an inner courtyard view. The unit has 1 bed.

Deluxe Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as an inner courtyard view. The unit has 1 bed.

Guest Reviews
Location
The Shahar hotel in Tashkent is situated in a pleasant part of the city, adjacent to one of the local canals with a lovely riverside walkway ideal for leisurely strolls or jogs. This quiet and peaceful spot offers a serene atmosphere with a shady trail along the canal and a park boulevard nearby, ensuring a tranquil stay away from the city's hustle and bustle.

Conveniently placed just a short taxi ride from Tashkent's main attractions, the airport and train station, the hotel's distance from the city center is easily mitigated by the low-cost and plentiful taxi services. Visitors have found the relatively remote location manageable with taxis facilitating quick access to restaurants, shops and key points of interest.

While it's a bit farther from the nearest subway station—approximately a 15 to 20-minute walk—the surrounding Chilanzar area has numerous shops and banks. The location, although not central, benefits from its proximity to Mukimi Street's dining options and the peacefulness of a quiet street, making it a favored spot for a restful retreat in Tashkent.

Breakfast
At The Shahar, breakfast transforms into a delightful daily event, tailored meticulously to each guest's preferences. Rather than the traditional buffet, guests enjoy a personalized meal, ensuring everything is fresh and abundant. Frequent praise is given to the diverse selection, including tasty omelettes, cottage cheese pancakes, strawberries and the flexibility to request items like buckwheat or rice porridge. The coffee is notably good and complements the hearty servings which are both filling and delicious.

In good weather, breakfasts often take place on a charming terrace, adding to the pleasant atmosphere. For those with early schedules, such as a 5 am departure, the hotel accommodates with early service and even provides breakfast packages for the journey. The staff, known for their friendliness and hospitality, enhance the experience, ensuring a welcoming and comfortable dining atmosphere.

The presentation is consistently noted as nice with options to enjoy breakfast in the quiet courtyard or under a pergola. Guests rave about the hearty portions, the variety including fruits, vegetables, cold cuts and many more delightful dishes which create an almost magical start to the day. Whether opting for a continental or a traditional Uzbek breakfast, the rich, high-quality and delicious meals are sure to leave guests satisfied, sometimes only needing to eat again closer to the evening. This personalized and abundant approach makes breakfast at The Shahar a truly remarkable experience.

Rooms
The Shahar hotel features spacious and tastefully decorated rooms that boast a traditional Uzbek style, adding an authentic touch to the guest experience. Rooms are consistently praised for their cleanliness and are well-equipped with various necessities, including comfortable beds and ample amenities like slippers, bathrobes and toiletries. Many reviews highlight the beautiful decor of the rooms and public spaces, contributing to a cozy and welcoming atmosphere.

Guests appreciated the thoughtful details such as complimentary dry fruits and nuts, as well as the well-maintained cleanliness throughout their stay. The rooms are described as huge with high ceilings and lovely bathroom tiles. The peaceful and quiet environment enhances the overall comfort, while the spacious layouts provide a homely feel.

Although some rooms were reported to have small windows or no windows at all, the overall design and furnishings seem to compensate for this drawback. On rare occasions, plumbing issues and temperature inconsistencies were mentioned, but these did not overshadow the positive aspects of the stay. The hotel's lobby and rooms are beautifully adorned in a way that resembles a decorated mansion or palace.

Guests frequently commend the polite and responsive staff, noting their readiness to fulfill requests promptly and even offering tea after long walks. Despite some minor inconveniences, the general sentiment reflects that The Shahar provides a comfortable, clean and uniquely styled accommodation experience that leaves a lasting impression.

Beds
The beds at 'The Shahar' receive high marks from guests for their comfort, making for a restful night's sleep, even for those who typically suffer from insomnia. Many guests appreciate the soft and large beds, especially in comparison to harder beds commonly found in Uzbekistan. Additionally, the variety of pillows and quiet rooms enhance the overall sleeping experience.

However, there are a few mixed reviews regarding bed firmness with some guests finding the beds a bit too hard. Reviews also mention that, while the mattresses and pillows are generally comfortable, the blankets provided can be too heavy and warm, causing some inconvenience. Overall, the beds contribute positively to the hotel's comfort, ensuring guests can enjoy a good night's rest.

Cleanliness
Located a convenient 20-minute ride from the metro and a short drive from Tashkent’s attractions, The Shahar offers an exceptional level of cleanliness and comfort that guests consistently praise. Visitors frequently note the spotless and impeccably maintained rooms, describing them as clean, cozy and even homely. Despite minor issues with plumbing and occasional construction noise, the hotel manages to maintain a peaceful and silent atmosphere conducive to relaxation.

The staff at The Shahar receive high accolades for their friendliness and responsiveness, particularly Administrator Katya, who is commended for efficiently resolving any issues. Daily cleaning services and the ability to request additional cleaning and towel changes further contribute to the hotel's reputation for good hygiene and perfect cleanliness.

Some guests have highlighted areas for improvement, such as plumbing updates and better ventilation in certain rooms. A few reviews mention problems with water smell and a lack of openable windows in specific rooms. Additionally, there were occasional lapses in room cleanliness, such as bathrooms that weren't thoroughly cleaned or rooms that were not cleaned daily.

Despite these minor drawbacks, The Shahar’s well-maintained common areas, clean territory and welcoming ambiance leave a lasting positive impression. The summer veranda with tables offers a pleasant outdoor space for guests to relax. In summary, The Shahar excels in creating a clean and comfortable environment, making it a reliable choice for visitors to Tashkent.

Staff
'The Shahar' hotel in Tashkent has garnered widespread praise for its exemplary staff, frequently highlighted by guests for their friendly, helpful and professional demeanor. Reviewers consistently appreciated the warm welcomes and attentive service provided by the receptionists with Ekaterina receiving numerous acknowledgments for her exceptional hospitality and problem-solving skills. Guests emphasized the staff's readiness to assist with various needs, from resolving booking issues to organizing transportation and even packing breakfast for early departures.

The entire team, including other standout members like Saeed and Shukur, were noted for going above and beyond to ensure a pleasant stay. Their contributions ranged from helping with currency exchanges, luggage transfers and feeding pets, to offering personalized assistance in times of travel distress. These actions were often characterized by a personal touch and an eagerness to meet every guest's request promptly.

In addition to individual mentions, the collective effort of the staff was celebrated for creating a welcoming and hospitable environment, significantly enhancing the overall hotel experience. Guests felt genuinely cared for, attributing much of their satisfaction to the attentive and courteous staff, made apparent through numerous accounts of their positive interactions and continuous support. Whether dealing with language barriers or intricate travel arrangements, the staff at 'The Shahar' demonstrated a commendable dedication to service excellence, leaving a lasting impression on their visitors.

Wi-Fi
The WiFi at The Shahar generally receives positive feedback with many guests praising it as good or great. The internet quality is noted as suitable for the hotel's rating, making it convenient for communication during the stay. Several guests highlight the WiFi as excellent for work, even in outdoor areas like the courtyard. However, some reviews mention occasional issues with slow internet connections, indicating that the WiFi can be inconsistent and not always suitable for remote work.

Family
The Shahar hotel has garnered glowing reviews, especially for its family-friendly atmosphere and accommodations. Guests consistently highlight the attentive and caring staff with Katya and team being particularly noted for their exceptional hospitality, making visitors feel as if they were staying with close relatives. Katherine is also frequently mentioned for her warm and welcoming demeanor, contributing significantly to the comfortable family vibe of the hotel.

The hotel stands out for its accommodative nature, even preparing children's beds on request despite not advertising this service explicitly. Families have appreciated the numerous activities available tailored to keep everyone engaged, from kids to adults. The cleanliness of the hotel and the personalized service further enhance the experience with individual breakfasts that are both delicious and thoughtfully prepared to cater to guests' specific needs.

The Shahar also offers the convenience of bringing along small pets, which is a rare and valued feature among hotels. The early breakfast preparation for guests who need to leave ahead of schedule is another testament to the staff's attentiveness and care. Although the luxurious ambiance feels grand, it does not detract from the comforting and homely sensations of staying in a place that values its guests' needs and preferences.

Overall, The Shahar impresses with its blend of comfort, grandeur and an inviting family atmosphere that many look forward to revisiting.

Romantic
The Shahar offers an intimate experience, characterized by exceptional customer service. Visitors highlight the beautiful, spotless cleanliness of the property and its atmospheric charm, which is particularly captivating in the evening. The Eastern style architecture and national decor of the lobby provide a unique and romantic setting. Couples are delighted with thoughtful touches like complimentary wine and small cakes, adding to the secluded and serene ambiance of the hotel. Overall, guests find themselves pleasantly surprised by the engaging atmosphere, making it an ideal destination for a romantic getaway.


No, The Shahar doesn't have any pool.

No, a spa isn't available at The Shahar.

No, The Shahar doesn't allow dogs.

Yes, parking facilities are available at The Shahar.

No, The Shahar doesn't have a gym.

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