Sheraton Grand Tbilisi Metechi Palace
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Summary of reviewsSheraton Grand Tbilisi Metechi Palace receives strong praise in multiple categories, solidifying its standing as a top-tier hotel choice in Tbilisi. The hotel offers a well-balanced experience of luxury and comfort, recognized particularly for its cleanliness and the exceptional views it provides. Despite being situated a bit far from the city center, it offers advantageous proximity to the airport, making it convenient for travelers and business visitors.
One of the standout features is the breakfast, which is consistently lauded for its sumptuous, varied and delicious selection. The breakfast staff are also noted for their professionalism and friendliness, providing a positive start to the day for families and individual guests alike.
Guest rooms at the Sheraton Grand Tbilisi Metechi Palace are commonly described as comfortable, spacious and well-equipped, often featuring beautiful city views from higher floors. Although there were some minor complaints about room size and cleanliness, the overall positive feedback predominantly emphasizes the luxurious amenities and the cleanliness of the facility.
The cleanliness of the hotel is highly commended with guests appreciating the tidy rooms, good furniture and overall inviting atmosphere. The staff contribute significantly to the luxury experience, praised for their gracious, professional and attentive service, especially at breakfast and the front desk.
The hotel's spa and pool areas are remarkable features that contribute to a comprehensive wellness experience. The spa boasts impressive amenities like indoor and outdoor pools, steam rooms, various saunas and an outstanding gym. Cleanliness and thoughtful design of these areas reaffirm the hotel’s commitment to guest satisfaction.
Overall, the Sheraton Grand Tbilisi Metechi Palace provides a memorable and luxurious stay with its friendly and professional staff, clean and comfortable rooms, a magnificent breakfast and impressive wellness facilities, making it a standout choice for visitors to Tbilisi.
Categories
One of the standout features is the breakfast, which is consistently lauded for its sumptuous, varied and delicious selection. The breakfast staff are also noted for their professionalism and friendliness, providing a positive start to the day for families and individual guests alike.
Guest rooms at the Sheraton Grand Tbilisi Metechi Palace are commonly described as comfortable, spacious and well-equipped, often featuring beautiful city views from higher floors. Although there were some minor complaints about room size and cleanliness, the overall positive feedback predominantly emphasizes the luxurious amenities and the cleanliness of the facility.
The cleanliness of the hotel is highly commended with guests appreciating the tidy rooms, good furniture and overall inviting atmosphere. The staff contribute significantly to the luxury experience, praised for their gracious, professional and attentive service, especially at breakfast and the front desk.
The hotel's spa and pool areas are remarkable features that contribute to a comprehensive wellness experience. The spa boasts impressive amenities like indoor and outdoor pools, steam rooms, various saunas and an outstanding gym. Cleanliness and thoughtful design of these areas reaffirm the hotel’s commitment to guest satisfaction.
Overall, the Sheraton Grand Tbilisi Metechi Palace provides a memorable and luxurious stay with its friendly and professional staff, clean and comfortable rooms, a magnificent breakfast and impressive wellness facilities, making it a standout choice for visitors to Tbilisi.
Luxury Hotel
Following a full renovation, this hotel offers luxurious rooms and suites with contemporary design and panoramic views. It features indoor and outdoor pools, a spa with various facilities, and multiple dining and bar options.
Hotel for Honeymoon
This hotel offers luxurious accommodations and excellent service. Its location in Tbilisi City provides convenience for exploring the city's attractions and enjoying a romantic getaway.
Hotel with Spa
Provides a 1500 sq.m. Spa & Fitness facility with indoor and outdoor pools, jacuzzi, grotto, steam room, sauna, and a relaxation area. Offers a wide array of spa treatments and massages.
Family Friendly Hotel
This hotel provides a comfortable stay for families with spacious rooms and a range of amenities. While specific family-oriented features aren't highlighted, its reputation and services cater well to a family's needs.
Dog Friendly Hotel
This hotel offers a luxurious experience and may extend its hospitality to canine guests. The spacious environment and high service standards can ensure a comfortable stay for dogs and their owners.
Hotel with Swimming Pool
This hotel is known for its pool and amenities, making it a popular choice for travelers in Tbilisi.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
This iconic 5-star hotel is near Old Tbilisi and offers panoramic views. It features ample event space, with the largest conference room spanning 10,172 sq ft and a total event space of 28,547 sq ft, making it suitable for business meetings and conferences.
Hotel with Parking
This hotel offers parking facilities and combines it with luxurious amenities, including a spa, swimming pool, and excellent service. It's well-regarded for its overall quality and convenience.
5-Star Hotel
Located close to Old Tbilisi, this hotel offers panoramic views and a luxurious experience. It features top-notch amenities and is well-regarded for its service and location.
Hotel with Outdoor Pool
This hotel features an outdoor pool, an indoor pool, a luxurious spa with treatment rooms, a 24/7 fitness center, and an elegant rooftop garden, providing comprehensive relaxation and recreation options.
Hotel with Indoor Pool
Guests can enjoy an indoor pool, an outdoor heated pool, a jacuzzi, grotto, steam room, sauna, and a spacious relaxation area within the hotel's spa and fitness facilities.
Hotel with Heated Pool
This hotel boasts both an indoor pool and an outdoor heated pool, part of its extensive 1500 sq. m. SPA & Fitness facilities that include a jacuzzi, grotto, steam room, and sauna for comprehensive relaxation.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Sheraton Grand Tbilisi Metechi Palace boasts a location that offers both advantages and minor inconveniences. The hotel is praised for its cleanliness and beautiful views, enhancing the guest experience significantly. While the location is a bit far from the city center and tourist attractions, it compensates with proximity to the airport, making it a convenient choice for travelers. The establishment is cited as excellent for business purposes and provides a restful environment away from the city's noise. Guests enjoy the spacious and clean rooms, a comforting pool and the friendly staff. For those willing to take a short taxi ride, the old town and other attractions are easily accessible. Despite some ongoing road construction, the beautiful views of the mountains and the calm surroundings make it a nice place to stay.
The breakfast experience at Sheraton Grand Tbilisi Metechi Palace consistently receives high praise from guests with many highlighting its sumptuous, varied and rich selection. Guests often describe the food as delicious with specific mentions of the variety and indulgence of the spread. Numerous reviews emphasize the availability of options catering to different dietary needs, including gluten-free, vegetarian and vegan choices.
Families seem particularly impressed with the excellent selection available for children and many guests appreciate the opportunity to enjoy their meal in the courtyard. The breakfast staff is frequently noted for their professionalism and friendliness, contributing to a positive start to the day.
While most reviews are very positive, there are a few mixed opinions with some guests describing the breakfast as average or worse compared to other 4 and 5-star hotels in Tbilisi. Overall, the majority opinion suggests that the breakfast at Sheraton Grand Tbilisi Metechi Palace is a standout feature of the hotel, offering a luxurious and varied start to the day.
The rooms at Sheraton Grand Tbilisi Metechi Palace received a mix of feedback from guests. Many reviews highlighted the rooms as comfortable, spacious and well-equipped, often mentioning luxury amenities and beautiful city views, especially from higher floors. Some guests particularly enjoyed rooms with balconies and appreciated the replenishment of large water bottles. Cleanliness and tidiness were frequently noted, contributing to an inviting atmosphere. The hotel itself is described as very clean and luxurious with helpful and pleasant staff.
However, a few issues were raised by guests. Some found the rooms too small or not properly cleaned with mentions of dust and dirt in certain areas. There were also occasional maintenance concerns such as scratched surfaces and problematic room doors. Despite these issues, overall, guests generally found the rooms to meet expectations in terms of comfort and amenities.
The Sheraton Grand Tbilisi Metechi Palace consistently earns praise for its cleanliness and inviting ambiance. Guests found the hotel to be very clean, highlighting the tidy, inviting rooms that offer good furniture and plumbing. Many appreciated the calmness, privacy and the elegance of both the hotel and its staff. Compliments were also given to the super clean facilities and the cooperation of the staff. However, some reviews pointed out areas needing improvement, particularly with in-depth room cleaning, mentioning instances of dust, hair and dirt. Despite these occasional concerns, the overall cleanliness and the beautiful breakfast experience in the executive room leave a positive impression on most visitors.
At Sheraton Grand Tbilisi Metechi Palace, the overwhelming consensus is that the staff truly elevates the guest experience. Many visitors have praised the team for being gracious, professional and attentive to their needs. There are numerous mentions of the staff's friendliness and courteous nature, which seem to be a highlight of every stay. Particular attention is given to the excellent service at breakfast and the helpfulness of the front desk.
Several guests pointed out the exceptional customer service with phrases like "very very friendly" and "pleasant and helpful" recurring throughout the reviews. The young lady at the front desk was notably mentioned for her outstanding customer service principles, leaving a positive impression on many.
Moreover, the level of professionalism and courtesy shown by the staff contributes to the luxury atmosphere of the hotel. While there were minor criticisms, they were far outnumbered by the commendations of the helpful and friendly personnel.
In summary, guests can expect to be well taken care of by the competent and gracious staff at Sheraton Grand Tbilisi Metechi Palace, making it a standout choice for visitors to Tbilisi.
The Sheraton Grand Tbilisi Metechi Palace boasts an exceptional spa experience, frequently praised by guests for its impressive amenities and cleanliness. The spa is described as stunning, offering beautiful pools, steam rooms and various types of saunas. It features both indoor and outdoor pools, providing a comprehensive wellness experience. Complemented by an outstanding gym and fitness facilities, the spa complex stands out as one of the best among hotel offerings. Guests have consistently highlighted the thoughtful design and free access to the extensive spa area. Alongside the spa, the hotel’s location is convenient within walking distance to the city center and the on-site dining options with good wine are also well-received. With a magnificent breakfast and attentive staff, the Sheraton Grand Tbilisi Metechi Palace ensures a memorable stay.
The Sheraton Grand Tbilisi Metechi Palace boasts both an outdoor and indoor pool area, catering to different preferences and weather conditions. The outdoor pool is described as gorgeous and offers a good view, ideal for relaxation. Although some find the outdoor pool quite small, the hotel compensates with its extensive additional facilities, including a jacuzzi, gym and multiple types of sauna rooms, both dry and steam, along with cold baths and ice for post-sauna cooldowns. Despite occasional operational issues with the swimming pool, the overall cleanliness and maintenance of the pool areas receive positive remarks.
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Location
Breakfast
Families seem particularly impressed with the excellent selection available for children and many guests appreciate the opportunity to enjoy their meal in the courtyard. The breakfast staff is frequently noted for their professionalism and friendliness, contributing to a positive start to the day.
While most reviews are very positive, there are a few mixed opinions with some guests describing the breakfast as average or worse compared to other 4 and 5-star hotels in Tbilisi. Overall, the majority opinion suggests that the breakfast at Sheraton Grand Tbilisi Metechi Palace is a standout feature of the hotel, offering a luxurious and varied start to the day.
Rooms
However, a few issues were raised by guests. Some found the rooms too small or not properly cleaned with mentions of dust and dirt in certain areas. There were also occasional maintenance concerns such as scratched surfaces and problematic room doors. Despite these issues, overall, guests generally found the rooms to meet expectations in terms of comfort and amenities.
Cleanliness
Staff
Several guests pointed out the exceptional customer service with phrases like "very very friendly" and "pleasant and helpful" recurring throughout the reviews. The young lady at the front desk was notably mentioned for her outstanding customer service principles, leaving a positive impression on many.
Moreover, the level of professionalism and courtesy shown by the staff contributes to the luxury atmosphere of the hotel. While there were minor criticisms, they were far outnumbered by the commendations of the helpful and friendly personnel.
In summary, guests can expect to be well taken care of by the competent and gracious staff at Sheraton Grand Tbilisi Metechi Palace, making it a standout choice for visitors to Tbilisi.
Spa
Pool
Yes, Sheraton Grand Tbilisi Metechi Palace has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Sheraton Grand Tbilisi Metechi Palace.
Yes, Sheraton Grand Tbilisi Metechi Palace welcomes dogs.
Yes, parking facilities are available at Sheraton Grand Tbilisi Metechi Palace.
Yes, Sheraton Grand Tbilisi Metechi Palace has a gym.
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