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Summary of reviewsThe Park Hotel in Teddington is highly regarded for its prime location and the ease of access it provides to transportation and local attractions. Guests appreciate its proximity to the train station, bus stops and major points of interest like Hampton Court Palace and Twickenham. The availability of free parking further adds to its appeal, making it an ideal choice for both leisure and business travelers. The hotel's central yet peaceful setting, close to the vibrant high street and green spaces like Bushy Park, offers a delightful combination of convenience and tranquility.
Dining at The Park Hotel is a pleasurable experience with many guests lauding the tasty, high-quality meals served in the restaurant and pub. Positive reviews emphasize the variety and flavor of the breakfast, including excellent vegan options and a flavorful full English breakfast, despite some remarks about limited choices and occasional inconsistencies. The dinner experience stands out for its delicious meals and the charming atmosphere of the dining area, though some guests found certain menu items less impressive.
The rooms at The Park Hotel generally receive accolades for their cleanliness, spaciousness and comfort, particularly the comfortable beds and modern amenities like espresso machines. However, room quality can vary with some needing refurbishment and maintenance. Guests recommend inquiring about updated rooms to ensure a pleasant stay.
Cleanliness is a strong point with many guests praising the immaculate condition of rooms and common areas. Occasional issues with worn bathrooms, dust and maintenance were noted but did not significantly detract from the overall positive impression.
The hotel's staff consistently earns high marks for their friendliness, professionalism and attentiveness. Their exceptional service contributes significantly to the positive guest experiences, from efficient check-ins to helpful dining service.
Families find the hotel accommodating with spacious family rooms and attentive staff. The location and overall welcoming environment make it a suitable choice for family trips and special occasions.
Wi-Fi at the hotel receives mixed reviews with some finding it reliable and fast, while others face connectivity issues, particularly in the annex. Parking, on the other hand, is widely appreciated, especially the free and ample parking options available.
As a three-star establishment, The Park Hotel delivers a dependable experience. While some areas might need updates, it generally meets guest expectations with its cozy atmosphere and variety of amenities. Its accessibility features, including reserved handicapped parking and helpful staff, enhance the experience for guests with disabilities.
In summary, The Park Hotel offers a comfortable and convenient stay with excellent service, a commendable dining experience and strong cleanliness standards. While there are areas for improvement, the overall guest feedback underscores a positive and enjoyable experience. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Standard Double RoomThis room is in the Lodge building.
Deluxe Double RoomThis room is in the main building.
Superior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.
Twin RoomThe twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This twin room offers heating and a flat-screen TV. The unit offers 2 beds.
Double RoomThe double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room provides a wardrobe, a carpeted floor and heating. The unit offers 1 bed.
Family RoomThe family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
'The Park Hotel' boasts a prime location in Teddington, making it a superb choice for visitors needing convenient access to transportation and local attractions. The hotel is just a short walk from the train station, providing easy links to central London, Twickenham and Hampton Court Palace. Guests frequently highlight the excellent public transport connections, including the proximity to bus stops and the ease of access to Heathrow Airport via the SL7 bus.
Teddington's central high street with its numerous bars, shops and restaurants, is within easy reach, making it an ideal spot for dining and entertainment. The hotel is also close to beautiful green spaces like Bushy Park, offering guests lovely areas for walking, jogging or simply relaxing. For those interested in cultural and sporting events, the location is especially convenient for visits to Hampton Court Palace, Twickenham Stadium and local festivals or parks.
The availability of free parking is a notable bonus for guests traveling by car, while the overall setting of the hotel provides a quiet, pleasant atmosphere despite its central location. Friendly staff and well-maintained facilities further enhance the experience, making 'The Park Hotel' a favored choice for both leisure and business travelers.
Breakfast
The breakfast experience at The Park Hotel has received a mix of positive and constructive feedback. Many guests praised the breakfast for its variety with a broad choice of options that cater to different dietary needs, including excellent vegan meals and a flavorful full English Breakfast. Guests consistently found the breakfast to be good, tasty, well-cooked and presented nicely. Positive remarks highlighted the delicious Eggs Benedict, properly prepared porridge and pleasant morning ambiance. Some guests found the breakfast exceeding expectations with fresh, quality ingredients and efficient service.
However, some guests felt the breakfast did not always offer value for money and noted limited choices, particularly in the continental section. There were occasional issues with consistency, such as varying portion sizes and quality of cooked items, along with specific complaints about cold food and inadequate fruit options. Despite these criticisms, the overall breakfast experience garnered appreciation for its good selection, comfortable setting and the friendly, helpful staff contributing to an enjoyable start to the day.
Dinner
The Park Hotel offers a dining experience that frequently delights guests, evidenced by the overwhelmingly positive feedback on its restaurant and pub. Many guests found the food to be very tasty, delicious and of excellent quality. The restaurant's atmosphere is described as stylish and atmospheric, complemented by friendly and helpful staff, enhancing the overall dining experience.
Diners repeatedly praised the great pub and restaurant with comments highlighting the delicious meals and the lovely ambiance. Guests enjoyed various dishes, from an excellent Christmas dinner to a fantastic steak breakfast by the open fire. The evening meals, including specific items like the best sausage and mash, were well-received, although a few mentioned that some menu items like a dry burger or avocado fell short.
The food, although sometimes described as pricey, was often considered worth it due to the taste and quality. Breakfast options also earned high marks for their variety and flavor, contributing to a well-rounded culinary offering. The bar area is noted for its impressive selection of drinks and a pleasant atmosphere.
While there were a few mentions of delays in the kitchen and a limited menu causing occasional dissatisfaction, the overall impression is one of high satisfaction with the restaurant and pub at The Park Hotel. Those seeking a blend of good food and a charming dining environment will likely be pleased with their experience.
Rooms
'The Park Hotel' offers a mix of experiences when it comes to their rooms. Most guests commend the rooms for being spacious, clean and comfortable. Rooms are often described as modern and well-appointed, featuring delightful little touches like espresso machines and honesty mini-bars. Beds notably receive high praise for their comfort and amenities such as powerful showers and air conditioning also draw positive mentions.
However, the quality of rooms can vary significantly. While some rooms are newly refurbished, others are noted to be tired-looking, outdated and in need of refurbishment. A number of guests mentioned issues with noise, both from outside and within the hotel, as well as temperature control problems with some rooms being excessively hot.
Bathrooms, like the rooms, receive mixed reviews. Some are modern and excellent, while others are described as outdated and in need of maintenance. Instances of cracked tiles, mould and broken fixtures have been reported. The hotel's room decor also garnered mixed sentiments; some found it lovely and well-decorated, while others felt it was old-fashioned and not well-aligned with the rest of the hotel's aesthetic.
Overall, 'The Park Hotel' seems to provide a generally positive lodging experience with comfortable and clean rooms, but potential guests might want to inquire about specific room conditions prior to booking to ensure they receive one of the more recently updated accommodations.
Beds
The Park Hotel consistently receives praise for its comfortable beds across various guest reviews. Visitors frequently highlight the soothing sleep experience, pointing out the exceptional comfort of the beds and the quality of the bedding and pillows. Rooms are often described as clean, warm and equipped with comfy and supportive beds, contributing to a restful stay. Many guests appreciate the spacious, super-sized beds and the quality linen provided.
However, there are a few mixed opinions with some guests mentioning that the beds were either too firm or not as comfy as expected. Issues such as slightly warped or sloping edges on some mattresses and the occasional hard bed are noted, although these reviews are less common. Despite these minor drawbacks, the general consensus remains positive with many visitors enjoying an excellent sleep experience thanks to the overall comfort of the beds.
Cleanliness
The Park Hotel is generally well-regarded for its high standards of cleanliness. Guests frequently noted that rooms were lovely, well-presented and spotlessly clean. The cleanliness of the bathrooms and bedding was consistently highlighted with some even describing them as scrupulously clean. The hotel’s common areas, including hallways and corridors, were praised for being tidy and clean as well.
Despite the predominantly positive feedback, a few guests did point out areas needing improvement. Some bathrooms were mentioned as a bit worn or grubby with issues like mould, stained floors and noisy fans. A handful of guests encountered cleanliness issues such as dust, cobwebs and stained throw cushions. Maintenance problems like broken locks and outdated decor were also noted. Housekeeping, while generally excellent, did miss some details on occasion, including unemptied bins and dirty carpets.
Overall, The Park Hotel offers clean and comfortable accommodation. The friendly staff also add to the positive experience, consistently going the extra mile. However, some areas could benefit from updates and more thorough cleaning to ensure a consistently high standard throughout the property.
Staff
The staff at The Park Hotel consistently receive high praise for their friendliness, helpfulness and professionalism. Guests frequently describe the staff as attentive, courteous and exceptionally welcoming, creating a warm and inviting atmosphere from the moment of check-in. The night staff and reception, in particular, are noted for their efficient and accommodating service with many guests appreciating the ease of a 24-hour check-in process.
Restaurant and bar staff are also highlighted for their friendliness and attentiveness, ensuring a pleasant dining experience. Housekeeping staff maintain high standards of cleanliness and are often described as both friendly and efficient. Many guests were impressed by specific staff members, recounting personal anecdotes of exceptional service that went above and beyond their expectations.
Overall, the consistent positive feedback underscores that exceptional service is a hallmark of The Park Hotel, making it a welcoming and efficient place to stay. Despite a few isolated incidents of less satisfactory interactions, the overarching theme remains one of appreciation for the wonderful, helpful and friendly staff who contribute significantly to the positive guest experience.
Wi-Fi
The wifi experience at The Park Hotel varies greatly. While some guests reported that the wifi was fast, reliable and complimentary, others faced issues such as poor connectivity, slow speeds and difficulties staying logged in. Certain areas, particularly the annex, seem to suffer from unstable and inconsistent wifi signals. Despite these issues, some guests did find the internet quality to be good and efficient. However, there were also complaints about the wifi access process being intrusive, asking for too much personal information.
Parking
The Park Hotel offers a variety of parking options, which most guests find convenient and accommodating. A standout feature is the availability of free parking, frequently mentioned with appreciation. Many guests also highlighted the ample and off-street parking as major positives of the hotel, ensuring there are plenty of spaces to comfortably leave their vehicles.
There are reasonably-priced car parks and a good amount of on-site parking, which adds to the convenience for guests. Some reviews did note that parking can be limited and tight at times with a few mentioning that the car park area could use some improvements and better control. However, for the most part, parking was described as easy and sufficient with many finding it a hit for its free availability.
Overall, The Park Hotel seems to cater well to the parking needs of its guests, offering a range of parking facilities that largely meet visitor expectations and enhance the overall experience.
Family
The Park Hotel offers a welcoming experience for families with notably cosy and spacious family rooms, such as the family suites that include a convenient sofa bed. The staff are consistently praised for their friendliness and helpfulness, particularly in assisting with children. Families can expect their kids to have a good time at the hotel. The establishment is recognized for its family-friendly environment, making it a suitable choice for family trips, visits to see relatives or attending local events like weddings. The location is well-regarded by both families and couples.
3 Star
The Park Hotel is a decent option for those seeking a reliable three-star experience. It has been described as a good three-star hotel with well-maintained and modern facilities. Visitors often comment on the lovely atmosphere and the hotel's standing as one of the best in the area. The large carpets and general ambience align with what's expected from a three-star rated establishment.
However, there are also areas where the hotel appears to fall short of expectations. Some guests have found the hotel's condition a bit tired with old floors, tatty flooring and rooms that may be in need of some updates. Specific issues like bathroom doors not closing properly, broken tiles, peeling paint and non-functional TVs have been noted. The cleaning service might not always be thorough and some found their rooms unserviced on certain days.
Basic amenities are provided but there are no extras such as air conditioning. Some guests feel the accommodation resembles that of budget hotels, suggesting a need for refurbishments to uplift the overall experience. Despite these drawbacks, The Park Hotel maintains a standard that is generally in line with its three-star rating, delivering a satisfactory, if not exceptional, stay for its guests.
Accessible
The Park Hotel offers a mostly positive experience for guests with disabilities, though with some noted areas for improvement. The hotel features a perfectly located disabled parking spot and spaces specifically reserved for handicapped guests, facilitating ease of access. While there is no elevator in the building, the staff compensates by carrying luggage and providing helpful, attentive service. An accessible room is available, complete with separate shower facilities for those unable to use a bath. The proximity of a nearby pub adds to the convenience. However, the accessibility could be further enhanced with dropped kerbs for easier navigation. Late check-ins might present some challenges in terms of accessibility, but overall, the hotel staff goes above and beyond to ensure a comfortable stay.
No, The Park Hotel doesn't have any pool.
No, a spa isn't available at The Park Hotel.
No, The Park Hotel doesn't allow dogs.
Yes, parking facilities are available at The Park Hotel.