Embassy Suites by Hilton Temecula Valley Wine Country
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Summary of reviewsEmbassy Suites by Hilton Temecula Valley Wine Country enjoys a prime location, highly praised for its proximity to Old Town Temecula, local wineries, dining options and major freeways. Guests appreciate the hotel’s central and walkable setting, making it an ideal base for various activities, including weddings and wine tours.
The complimentary breakfast offerings receive glowing reviews for their variety and quality with many guests commending the freshly made omelets, real eggs, sausage links and homemade salsa. The excellent service by the breakfast staff and the pleasant dining atmosphere further enhance the experience. Additional perks such as drink vouchers and the social hour are also well-received.
The rooms are noted for their spaciousness and comfort, equipped with conveniences like fridges, microwaves and small balconies. However, the furnishings and overall decor are considered outdated with some guests reporting issues with cleanliness and maintenance, such as dirty carpets, unpleasant odors and outdated bathrooms.
Staff service is consistently highlighted as exceptional with numerous mentions of the team going above and beyond to ensure a welcoming experience. Specific staff members receive commendations for their helpfulness and friendliness, enhancing the overall stay for many guests.
The pool area is another positive feature, described as large, beautiful and enjoyable, complete with a clean hot tub. Nonetheless, potential guests should note that there were instances when the pool was out of service due to refurbishments.
Bed comfort receives mixed feedback; while many guests find the beds extremely comfortable, others report issues with bed size, cleanliness and occasional discomfort.
Overall, Embassy Suites by Hilton Temecula Valley Wine Country offers a centrally located and pleasant stay with standout breakfast and exceptional staff service. Areas for improvement include room updates, enhanced cleanliness protocols and consistent maintenance to meet guest expectations.
Categories
The complimentary breakfast offerings receive glowing reviews for their variety and quality with many guests commending the freshly made omelets, real eggs, sausage links and homemade salsa. The excellent service by the breakfast staff and the pleasant dining atmosphere further enhance the experience. Additional perks such as drink vouchers and the social hour are also well-received.
The rooms are noted for their spaciousness and comfort, equipped with conveniences like fridges, microwaves and small balconies. However, the furnishings and overall decor are considered outdated with some guests reporting issues with cleanliness and maintenance, such as dirty carpets, unpleasant odors and outdated bathrooms.
Staff service is consistently highlighted as exceptional with numerous mentions of the team going above and beyond to ensure a welcoming experience. Specific staff members receive commendations for their helpfulness and friendliness, enhancing the overall stay for many guests.
The pool area is another positive feature, described as large, beautiful and enjoyable, complete with a clean hot tub. Nonetheless, potential guests should note that there were instances when the pool was out of service due to refurbishments.
Bed comfort receives mixed feedback; while many guests find the beds extremely comfortable, others report issues with bed size, cleanliness and occasional discomfort.
Overall, Embassy Suites by Hilton Temecula Valley Wine Country offers a centrally located and pleasant stay with standout breakfast and exceptional staff service. Areas for improvement include room updates, enhanced cleanliness protocols and consistent maintenance to meet guest expectations.
Dog Friendly Hotel
The hotel allows both dogs and cats up to 75 lbs. There are grassy areas for pet relief, but pets may not be left unattended in rooms. A fee of $75 per pet every four nights is applied.
Hotel with Swimming Pool
Offers an indoor pool and a hot tub for relaxation. The hotel provides spacious suites and a complimentary breakfast.
Outdoor Pool
Business Hotel
Embassy Suites offers 3,200 square feet of meeting space across seven meeting rooms. As a full-service hotel, it provides comprehensive amenities for business travelers, including spacious suites and on-site dining.
Accessible Hotel
This hotel is noted for its 'accessible accessibility' and provides sufficient parking for guests with disabilities. As a Hilton brand, it adheres to brand standards that ensure accessibility.
3-Star Hotel
This hotel features spacious two-room suites, complimentary cooked-to-order breakfast, and a nightly evening reception. The extra space and included amenities provide excellent value and comfort.
Hotel with Outdoor Pool
Offers a year-round outdoor pool and hot tub for guest relaxation. The pool area is equipped with sun loungers and umbrellas, providing a comfortable space to unwind.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Guest Reviews
Embassy Suites by Hilton Temecula Valley Wine Country boasts an enviable location, highly praised by its guests. Nestled in close proximity to both Old Town and the renowned local wineries, the hotel offers a central and convenient base for various activities, including weddings and wine tours. Its strategic placement near shopping and dining options, as well as the freeway, adds to the ease of accessibility for visitors.
Guests consistently highlight the property's unparalleled location, describing it as very central, walkable and close to everything they needed. It's not only near Old Town Temecula but also just a quick ride away from casinos and the Pechanga Resort. Additionally, being near parks and restaurants adds to its appeal for those who enjoy both nature and urban conveniences.
Overall, the "close to everything" sentiment strongly resonates throughout the reviews, underscoring the hotel's prime location as one of its standout features.
The Embassy Suites by Hilton Temecula Valley Wine Country has garnered an impressive array of positive reviews for its breakfast offerings. Guests consistently highlight the great variety and the extensive options available. The buffet includes freshly made omelets, real eggs, sausage links, hash browns and even homemade salsa, making it a step above many other hotels. Visitors particularly enjoy the omelet station, which is frequently praised for its quality and the skill of the chefs.
Aside from the food, the excellent service provided by the breakfast staff is a recurring theme in the reviews with many noting the friendliness and efficiency of both the chefs and the serving staff. The dining area is described as very clean and the atmosphere is pleasant despite occasional noise, which some guests attribute to the timing or day of the week.
The complimentary breakfast experience is further enhanced by additional perks like the voucher for two drinks and the social hour, which many guests appreciate. Overall, guests repeatedly commend the hotel for providing what they describe as one of the best hotel breakfasts they've ever had, making it a standout feature of their stay at the Embassy Suites by Hilton Temecula Valley Wine Country.
Embassy Suites by Hilton Temecula Valley Wine Country offers spacious and comfortable rooms that are appreciated for their roomy layouts. Many guests find the rooms to be well-kept and cozy, boasting conveniences such as fridges, microwaves, in-room climate control and small balconies that add a nice touch. The decor and staff receive positive mentions, contributing to a pleasant stay.
However, there are several areas where the hotel falls short. Many reviews note that the rooms and their furnishings are quite outdated with some guests expressing dissatisfaction with old and uncomfortable furniture. The general cleanliness of the rooms is inconsistent with specific mentions of dirty carpets, a bad odor and issues such as broken doors and closets. Bathrooms, too, are frequently described as being in need of an update.
While the room sizes are generally large, it's noted that some rooms can be stuffy and carry unpleasant smells. Furthermore, some rooms have experienced issues like ants and mildewy odors. Overall, despite the spaciousness and some updated amenities, the rooms could greatly benefit from a comprehensive renovation to meet the expectations of modern travelers.
Guests of the Embassy Suites by Hilton Temecula Valley Wine Country have shared a variety of experiences regarding the hotel's beds. Many reviews highlight that the beds are comfortable and extremely comfortable with some guests noting that both the bedding and pillows contributed to a pleasant sleep experience. Several guests specifically mentioned the beds and pillows as being amazing, contributing positively to their stay.
However, not all feedback was positive. A number of guests found the beds to be too small and the double beds particularly insufficient in size. There were issues with cleanliness for some guests, reporting discoveries of hair on the comforter, which detracted from their experience. Additionally, some guests experienced discomfort with the mattress and pillows, leading to neck and back pain and others described the bed as noisy, disturbing their sleep.
Overall, while many guests enjoyed a comfortable night's sleep, there are notable instances of dissatisfaction that point to areas where the hotel could improve to enhance guest comfort and satisfaction.
Embassy Suites by Hilton Temecula Valley Wine Country receives mixed feedback regarding cleanliness from its guests. While several reviews mention the rooms as clean, comfortable and relaxing with good customer service, other areas of the hotel receive less favorable comments. The common areas, like the bar and breakfast buffet, were noted to be small and crowded relative to the number of rooms and guests reported that these areas as well as the cocktail reception and food sections could use more attention to cleanliness.
Some guests pointed out specific issues in their rooms, such as dirty sheets, hair left behind on towels and in the shower and ants. Bathrooms in particular garnered criticisms for being dirty with tile floors and grout lines highlighted as problematic. Certain reviewers noted that hallways and elevators were a little dirty and needed vacuuming. Moreover, aspects of the property's overall condition were less than ideal with mentions of torn carpets, poor plumbing and an air of neglect.
Despite the provision of complementary services like beer and breakfast, which could enhance the guest experience, it seems the hotel's facilities and maintenance leave room for improvement. The consistency in room cleanliness appears to be a hit or miss and some areas of the property clearly need more thorough and regular cleaning to meet guest expectations.
Guests of Embassy Suites by Hilton Temecula Valley Wine Country consistently praise the hotel staff for their exceptional service and friendliness. Many reviewers noted that the team, from the front desk to housekeeping, were not only polite and professional but also went above and beyond to make guests feel welcomed. Individuals like bartender Fernando and front desk staff Tanya received specific commendations for their friendliness and helpfulness.
The staff's willingness to assist guests with various needs and correct any mistakes added to the positive experience. The front desk staff were frequently mentioned for their professionalism and the breakfast area staff for their great hospitality. Despite a couple of comments about improper staffing levels and some issues with room service requests, the overall sentiment highlights a welcoming and accommodating team who are enthusiastic about their work. This positive interaction with the hotel staff left many guests looking forward to future stays at this location.
The Embassy Suites by Hilton Temecula Valley Wine Country offers guests a generally positive experience with its pool facilities. Many guests describe the pool as large, beautiful and enjoyable, making it a great spot to sit around and swim. The pool area also includes a hot tub that guests found clean and enjoyable. Despite its proximity to the highway, the hotel remains impressively quiet, ensuring a peaceful stay. Some reviewers also appreciated the convenience of the hotel’s location alongside a commendable breakfast setup. However, it should be noted that there were instances when the pool was closed for refurbishment or out of service, which may be worth considering when planning a stay.
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Location
Guests consistently highlight the property's unparalleled location, describing it as very central, walkable and close to everything they needed. It's not only near Old Town Temecula but also just a quick ride away from casinos and the Pechanga Resort. Additionally, being near parks and restaurants adds to its appeal for those who enjoy both nature and urban conveniences.
Overall, the "close to everything" sentiment strongly resonates throughout the reviews, underscoring the hotel's prime location as one of its standout features.
Breakfast
Aside from the food, the excellent service provided by the breakfast staff is a recurring theme in the reviews with many noting the friendliness and efficiency of both the chefs and the serving staff. The dining area is described as very clean and the atmosphere is pleasant despite occasional noise, which some guests attribute to the timing or day of the week.
The complimentary breakfast experience is further enhanced by additional perks like the voucher for two drinks and the social hour, which many guests appreciate. Overall, guests repeatedly commend the hotel for providing what they describe as one of the best hotel breakfasts they've ever had, making it a standout feature of their stay at the Embassy Suites by Hilton Temecula Valley Wine Country.
Rooms
However, there are several areas where the hotel falls short. Many reviews note that the rooms and their furnishings are quite outdated with some guests expressing dissatisfaction with old and uncomfortable furniture. The general cleanliness of the rooms is inconsistent with specific mentions of dirty carpets, a bad odor and issues such as broken doors and closets. Bathrooms, too, are frequently described as being in need of an update.
While the room sizes are generally large, it's noted that some rooms can be stuffy and carry unpleasant smells. Furthermore, some rooms have experienced issues like ants and mildewy odors. Overall, despite the spaciousness and some updated amenities, the rooms could greatly benefit from a comprehensive renovation to meet the expectations of modern travelers.
Beds
However, not all feedback was positive. A number of guests found the beds to be too small and the double beds particularly insufficient in size. There were issues with cleanliness for some guests, reporting discoveries of hair on the comforter, which detracted from their experience. Additionally, some guests experienced discomfort with the mattress and pillows, leading to neck and back pain and others described the bed as noisy, disturbing their sleep.
Overall, while many guests enjoyed a comfortable night's sleep, there are notable instances of dissatisfaction that point to areas where the hotel could improve to enhance guest comfort and satisfaction.
Cleanliness
Some guests pointed out specific issues in their rooms, such as dirty sheets, hair left behind on towels and in the shower and ants. Bathrooms in particular garnered criticisms for being dirty with tile floors and grout lines highlighted as problematic. Certain reviewers noted that hallways and elevators were a little dirty and needed vacuuming. Moreover, aspects of the property's overall condition were less than ideal with mentions of torn carpets, poor plumbing and an air of neglect.
Despite the provision of complementary services like beer and breakfast, which could enhance the guest experience, it seems the hotel's facilities and maintenance leave room for improvement. The consistency in room cleanliness appears to be a hit or miss and some areas of the property clearly need more thorough and regular cleaning to meet guest expectations.
Staff
The staff's willingness to assist guests with various needs and correct any mistakes added to the positive experience. The front desk staff were frequently mentioned for their professionalism and the breakfast area staff for their great hospitality. Despite a couple of comments about improper staffing levels and some issues with room service requests, the overall sentiment highlights a welcoming and accommodating team who are enthusiastic about their work. This positive interaction with the hotel staff left many guests looking forward to future stays at this location.
Pool
Yes, Embassy Suites by Hilton Temecula Valley Wine Country has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Embassy Suites by Hilton Temecula Valley Wine Country.
Yes, Embassy Suites by Hilton Temecula Valley Wine Country welcomes dogs.
No, parking facilities aren't available at Embassy Suites by Hilton Temecula Valley Wine Country.
No, Embassy Suites by Hilton Temecula Valley Wine Country doesn't have a gym.
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