Temuco-38.71212400,
-72.56093700,
Avenida Rudecindo Ortega 1800(Show on Map)
8.9
Excellent
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Summary of reviewsHoliday Inn Express - Temuco by IHG, receives high praise across several categories, showcasing its strength in providing a comfortable and accommodating stay for travelers. The hotel's prime location just off Route 5 makes it easily accessible and ideal for those traveling further south or needing proximity to the airport. Despite being a bit distant from the downtown area, the quiet and peaceful surroundings offer a restful retreat from city noise. The hotel's strategic position also provides excellent connectivity to major shopping destinations like the Easton Mall outlet and complimentary parking adds to the convenience.
Guests frequently commend the breakfast for its variety, quality and the friendly service provided by the staff. Though improvements like a broader selection of fruits and a more flexible schedule have been suggested, the overall positive feedback highlights it as a satisfying start to the day. Dinner experiences are more mixed with the limited and non-freshly cooked options being noted, though the consistent quality and pleasant dining atmosphere have their proponents.
Accommodations at the Holiday Inn Express - Temuco are lauded for their spaciousness and comfort. The rooms are described as large, clean and well-equipped with super-comfortable beds contributing significantly to a restful stay. While there are occasional mentions of issues like noisy rooms or problematic appliances, the favorable reviews focusing on cleanliness and comfort dominate.
Cleanliness throughout the hotel is a standout feature with guests frequently noting the immaculate conditions and the attentive service of the cleaning staff. The hotel’s commitment to hygiene is particularly appreciated, enhancing the sense of safety and comfort.
The staff are consistently described as extraordinarily friendly and professional, providing exceptional service that enhances the overall guest experience. The dedication and attentiveness of the staff, from the front desk to the cleaning crew, play a crucial role in creating a welcoming and supportive atmosphere.
Facilities such as the gym and pool receive positive feedback as well. The gym is well-equipped and convenient, despite some maintenance concerns, while the pools are highlighted for their comfort and enjoyable atmosphere. The indoor pool, in particular, is noted for its beauty and warm water, providing a relaxing experience.
Ample and secure parking is another benefit appreciated by guests, contributing to a hassle-free stay. The hotel’s family-friendly environment, complete with a children’s playroom and spacious family rooms, makes it an appealing option for those traveling with children.
Overall, Holiday Inn Express - Temuco by IHG, offers a high standard of service, comfort and convenience, making it a notable choice for travelers seeking a restful and enjoyable stay in southern Chile. With its strong points in location, cleanliness, staff service and comfortable accommodations, the hotel ensures a pleasant experience for both short and extended stays. Show more
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Categories
Family Friendly Hotel
This hotel offers a comprehensive family plan where up to two children (up to 18 years old) can stay at no additional charge when sharing a room with their parents, including breakfast for all. It also features an outdoor pool and jacuzzi (available December to March), a gym, and complimentary Wi-Fi throughout the hotel.
Hotel with Swimming Pool
This hotel features a swimming pool and offers rooms with free WiFi. It is located a short distance from downtown Temuco. Guests have highlighted the beautiful pool area and the availability of snacks and drinks.
Outdoor Pool
Business Hotel
This hotel is well-suited for business travelers, offering wireless internet, a business center, and meeting rooms. It provides convenient access to corporate offices and the financial district.
Hotel with Parking
This hotel offers complimentary parking space. Wireless internet access throughout the property, a Business Center and meeting rooms.
Accessible Hotel
This hotel offers a designated wheelchair accessible room, free parking including handicapped parking, and a range of amenities. It has a fitness center, an outdoor pool, and provides accessible business facilities.
Hotel with Gym
This hotel includes a gym open from 5:30 to 23:00, a swimming pool, and jacuzzi, available from December to March. The hotel offers comfortable rooms, complimentary breakfast, and free Wi-Fi.
4-Star Hotel
This hotel offers modern, well-maintained facilities, meeting four-star standards. Guests consistently praise the comfortable beds, the exceptional comfort, and the swift check-in and check-out processes, appealing particularly to business travelers. It provides good value as an affordable four-star option.
Hotel with Outdoor Pool
This hotel features an outdoor pool and jacuzzi. It also offers complimentary services like a daily breakfast buffet, coffee, and parking. The hotel is conveniently located near corporate offices, downtown Temuco, and universities.
Room Types
Standard King RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Standard Room with Two Queen BedsFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.
Standard RoomThe spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, heating and a flat-screen TV with cable channels.
King Room Canopy - Non-SmokingThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Double Room with Two Double Beds Canopy - Non-SmokingThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Standard King Room - AccessibleThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.9
Excellent
Location
Holiday Inn Express in Temuco boasts a prime location that is consistently praised by its guests. Ideal for travelers, the hotel is conveniently situated just off Route 5, allowing for easy access to and from the highway without needing to navigate through the city center. This makes it particularly suitable for those on a journey further south or requiring proximity to the airport.
The hotel offers excellent connectivity to major shopping destinations, including the Easton Mall outlet and the north entrance to Temuco. Guests appreciate the quietness and peaceful surroundings which contribute to a restful stay, as the hotel is away from the hustles of the city center yet close enough to essential services and public transportation.
In addition, the hotel's location is commended for being easily accessible with ample parking, making it practical for both short stopovers and longer stays. The overall facilities, friendly staff and cleanliness are highlights that complement the advantageous location.
Although it is a bit distant from the downtown area and some key attractions, the trade-off is a tranquil atmosphere away from the noise, providing a comfortable haven for guests. Whether for business, a layover or continuing a road trip, Holiday Inn Express - Temuco provides a strategically convenient and restful spot in the heart of southern Chile.
Breakfast
The breakfast offerings at the Holiday Inn Express - Temuco have garnered generally positive feedback from guests with many highlighting its variety and completeness. Visitors frequently describe it as delicious, extensive and well-organized, citing the quality and range of available options, including pastries, juices, yogurt and eggs. The attentive and friendly staff further enhance the breakfast experience, ensuring good service and maintaining high standards of cleanliness.
However, some guests suggest areas for improvement, such as a broader selection of fruits and more appealing coffee options. The breakfast schedule is noted to be somewhat restrictive, closing earlier than some would prefer. Limited seating space in the breakfast area can also be a challenge during peak times, occasionally leading to a lack of available tables.
Despite a few areas needing attention, the overall consensus is that the breakfast is a highlight of the stay, offering a hearty and satisfying start to the day with a variety of options that cater to different tastes and dietary needs. With its good quality and comprehensive selection, the breakfast at Holiday Inn Express - Temuco significantly contributes to a pleasant guest experience.
Dinner
At the Holiday Inn Express in Temuco, dining experiences received mixed reviews from guests. While breakfast received high praise for its excellence and good quality, dinner experiences showcased a range of opinions. Guests appreciated the comfort and availability of several dining alternatives in the evening. However, some felt that the options were limited and not freshly cooked, as the hotel typically offers prepared dishes that are reheated. There were calls for more variety and the inclusion of a full-service restaurant, as the lack of an à la carte menu and visible prices created some confusion and inconvenience. Despite these points, many guests found the available meals to be tasty and satisfactory, although there were suggestions for improvement in flavor and variety. The consistent quality and pleasant dining atmosphere were highlighted by those who had positive dinner experiences. Overall, while the breakfast is a notable highlight, dinner options may leave some guests wanting more.
Rooms
Holiday Inn Express - Temuco by IHG, has garnered favorable reviews for its accommodation with guests frequently complimenting the rooms for their spaciousness and comfort. Numerous reviews highlight that the rooms are large, clean and impeccably maintained, ensuring a comfortable stay. The beds are often noted as being super comfortable, which adds to the overall positive experience.
Many guests appreciate the room amenities, mentioning that the rooms are well equipped and offer pleasant views. The hotel staff also receives high marks for being cordial and providing excellent service, contributing to an overall positive ambiance. However, a few reviews point out issues such as noisy rooms facing the avenue, problematic heating and cooling systems and the occasional faulty appliance.
While some guests noted the lack of mini-fridges in the rooms and occasional problems with cable TV, the general sentiment about room size, cleanliness and comfort remains highly positive. The hotel's facilities, including a well-liked swimming pool, also add to the overall appeal. In summary, despite minor flaws, the spacious, clean and comfortable rooms make Holiday Inn Express - Temuco a favorable option for travelers seeking a restful stay.
Beds
A stay at the Holiday Inn Express - Temuco by IHG, is marked by a remarkable experience with its beds. Guests consistently praise the high comfort level of the beds, highlighting them as super comfortable and very good. The bedding is frequently described as very soft and plush with some reviewers noting it as some of the best they've ever encountered. The quality of the linens and mattresses stand out with frequent mentions of them being of very good quality. Cleanliness is also a plus with beds that are well-maintained, even brand new in some cases.
Travelers appreciate the spaciousness and coziness of the beds, often referring to them as big with extra-large dimensions adding to the comfort. The beds are not just comfortable; they are described as firm yet invitingly soft, offering a perfect balance that ensures a restful night’s sleep. The pillows also receive positive mentions, adding to the overall comfort and quality.
In summary, guests at the Holiday Inn Express - Temuco can expect an exceptional sleeping experience with comfortable, clean and high-quality beds that are consistently praised for their comfort and coziness, making it an excellent choice for a restful stay.
Cleanliness
The Holiday Inn Express - Temuco by IHG, is consistently praised for its exceptional standards of cleanliness. Guests frequently highlight the spotless and very clean rooms, emphasizing their comfort and tidiness. The facilities throughout the hotel, including the bathrooms and common areas, are described as impeccably clean and well-organized. Reviewers also commend the attentive and excellent cleaning staff, who ensure that all areas remain neat and orderly. The hotel's commitment to hygiene is particularly appreciated with many noting the effective COVID-19 measures in place. Overall, the cleanliness and comfort of this hotel seem to significantly contribute to a positive stay for its guests.
Staff
The reviews for the staff at Holiday Inn Express - Temuco by IHG, are overwhelmingly positive, highlighting their exceptional dedication and friendliness. Guests consistently mention the kindness and attentiveness of the staff, describing them as extraordinarily friendly, kind and professional. The attention to detail and willingness to assist with any needs are notable with many appreciating the cheerful and supportive nature of the team. The front desk and reception staff receive special praise for their warm welcomes and effective handling of guest inquiries. Additionally, the breakfast and cleaning staff stand out for their thoughtful and friendly service. Overall, the hotel's staff contributes significantly to a comfortable and pleasant stay, offering excellent customer service and creating a welcoming atmosphere for all guests.
Wi-Fi
Holiday Inn Express - Temuco by IHG has received mixed reviews regarding its wifi. Many guests noted that the wifi connection varied across different parts of the hotel with some experiencing very good and fast internet, particularly in the rooms. Positive feedback highlights that the wifi can be great and reliable when it works. However, there are recurring concerns about the internet service being unstable and cutting off from time to time, making it challenging for some guests to maintain a stable connection. While enjoying other amenities such as the great pool and a good, varied breakfast, guests have suggested that the hotel could benefit from improving its wifi stability and speed to enhance the overall experience.
Gym
The gym at Holiday Inn Express - Temuco is generally well-received by guests. It offers extended hours, providing flexibility for visitors. Many have pointed out that the facility is well-equipped, featuring a variety of equipment, including treadmills. Guests appreciate the convenience of using the gym without any issues. Despite some mentions of maintenance concerns and occasional closures, the overall impression remains positive with terms like "good" and "very good" frequently used to describe it.
Pool
Holiday Inn Express - Temuco by IHG, features a variety of pool options for its guests, though it appears the pool experiences some seasonal availability issues. Many guests appreciated the hotel's indoor pool, often praising its beauty and the comfort it provided. The pool areas, including both indoor and outdoor types, were frequently highlighted alongside positive mentions of the jacuzzi.
The indoor pool seems to be a highlight for many, described as perfect, very good and nice. Some reviews mentioned the water being pleasantly warm and the pool facilities being spacious, which includes a terrace that is great for relaxation after a long day. However, there were occasional concerns regarding the pool's temperature with some finding it a bit cold.
Despite some instances where the pool was not in use or bookable, those who did get to enjoy it spoke highly of their experiences. The outdoor pool services, especially in the summer, were noted to be excellent for family stays, providing a good spot for rest and leisure.
Parking
Holiday Inn Express in Temuco offers a variety of parking options that are generally well-received by guests. The hotel features private and secure parking, which many find to be excellent and convenient, especially with its proximity to the outlet mall. Guests appreciate the ample, spacious and guarded parking facilities which provide peace of mind for vehicle safety. Parking availability is generally good with several spots available, although some guests mention limited availability and tight spaces. The parking lots are in good condition with some areas even having water basins. However, a few guests note that the parking can be a bit exposed to the exterior. Overall, the secure and free parking is one of the highlights for those choosing to stay at this hotel, despite a rare mention of an unpleasant interaction with parking staff.
Family
Holiday Inn Express - Temuco by IHG, comes highly recommended for families seeking a comfortable and enjoyable stay. The hotel is widely praised for its family-friendly environment, offering amenities and spaces that cater specifically to the needs of families with children. Guests frequently highlight the presence of a children's playroom, which is described as comfortable and fun for kids, ensuring they have a good time during their stay.
The hotel also features a great pool, contributing to the overall enjoyment, although a few guests mentioned minor issues with pool accessibility for their children. Despite this, the spacious family rooms and very comfortable beds are appreciated, providing a restful atmosphere ideal for families.
The convenience of not charging extra for children and having easy access for families is a definite plus. The family-friendly breakfast is another highlight with kids enjoying the variety and quality of the food offered.
Overall, the Holiday Inn Express - Temuco appears to be an excellent choice for family travel, offering peace of mind, comfort and plenty of engaging activities for children. The positive feedback underscores its suitability for short and extended family stays alike.
4 Star
Holiday Inn Express - Temuco by IHG, presents itself as a notable option for travelers seeking comfort and quality during their stay. The hotel boasts high-level, modern and well-maintained facilities, consistently praised for meeting four-star standards. Guests frequently highlight the comfort of the beds and the overall exceptional comfort offered by the property.
The pool and jacuzzi are standout features with many finding the outdoor pool warm and inviting, adding a cozy charm to the guest experience. The check-in and check-out processes are swift, ensuring convenience for guests, particularly appealing for those on business travel.
The hotel is regarded as a perfect choice for a couple of days' stay, providing good value as an affordable four-star option. Despite some opinions suggesting it may not fully align with a four-star rating, the majority of feedback supports its high-quality facilities and services, making it a solid choice for travelers seeking reliable accommodations in Temuco.
Business
Holiday Inn Express - Temuco by IHG, receives high praise from business travelers. It offers excellent value for money and boasts an accessible location ideal for business check-ins. Guests consistently commend its comfortable and well-equipped rooms designed to cater to both work and relaxation. The hotel provides various business-friendly amenities, such as free printing and copying services, making it well-suited for work-related tasks.
The facilities are highlighted as excellent with a clean terraced pool and a pleasant atmosphere perfect for unwinding after business meetings. The hotel strikes a balance between functionality and comfort, making it an ideal choice for business stays. Additionally, the price-to-quality ratio stands out as a significant positive point.
Overall, the Holiday Inn Express - Temuco is celebrated as a very good business hotel that is perfect for business trips, offering everything needed for a productive and pleasant stay.
Accessible
The 'Holiday Inn Express - Temuco, an IHG Hotel' stands out for its impressive accessibility features, catering well to guests with disabilities. Its easily accessible location ensures that travel by car is straightforward with convenient access through secure parking right in front of a mall. The hotel's facilities are designed to be wheelchair accessible and there are no access problems reported. Guests have commended the hotel for its overall outstanding accessibility and suitability for people with disabilities. The internet's reach extends seamlessly to the pool area, adding to the convenience for all guests. Comfortable and accessible beds enhance the stay, making it a suitable choice for travelers with varying needs. The hotel excels in providing all necessary facilities, ensuring a comfortable experience for everyone.
Outdoor Pool
The outdoor pool at the Holiday Inn Express - Temuco by IHG, receives high marks for its beauty and pleasant atmosphere. Guests appreciate the clean and well-maintained pool area, which features terraced pools and warm waters ideal for a family swim. The pool's accessibility and the option to reserve slots for private use are highlighted as convenient features. The excellent facilities, including a Jacuzzi, further enhance the overall experience. Despite occasional availability issues, the pool remains a popular spot, especially during the summer months.
Yes, Holiday Inn Express - Temuco by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express - Temuco by IHG.
No, Holiday Inn Express - Temuco by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express - Temuco by IHG.
Yes, Holiday Inn Express - Temuco by IHG has a gym.