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Summary of reviewsThe Woolpack Hotel in Tenterden is a celebrated destination that offers guests an enviable blend of historical charm and modern convenience. Located in the heart of the picturesque village, it provides easy access to local amenities and attractions, while maintaining a tranquil setting slightly set back from the main road. Visitors are greeted by efficient and friendly staff, contributing to the delightful atmosphere of this quaint establishment.
Guests frequently praise the breakfast experience at the Woolpack, noting the excellent quality and variety of the menu. The delicious, freshly cooked meals, generous portions, and attentive service set a positive tone for the day. The dining experience extends to dinner, where guests appreciate the well-cooked, well-presented dishes and a good selection of bar food. The friendly staff and complementary wine selection enhance the overall dining experience despite occasional concerns about menu variety and pricing.
The rooms at the Woolpack Hotel are spacious and clean, embodying the character of the historic building with comfortable beds and quirky details. Guests enjoy a cozy ambiance, with ample amenities like complimentary tea and coffee, ensuring a restful stay. Though some facilities may be snug due to the building’s historic nature, the combination of comfortable accommodations and helpful staff makes for a charming visit.
Cleanliness is a standout feature, with many reviewers highlighting the hotel's exceptional hygiene standards. Well-maintained rooms and attentive housekeeping contribute to a pleasant stay. The hotel also accommodates guests with convenient on-site parking, though some mention limited space for larger vehicles.
The Woolpack Hotel is particularly recognized for its welcoming and professional staff. Their genuine friendliness and dedication ensure a memorable guest experience, enhancing the hotel's inviting ambiance. The hotel is also noted for its pet-friendly nature, creating a comfortable environment for guests traveling with dogs.
Overall, the Woolpack Hotel provides a blend of historical elegance and modern comforts, making it a favored choice for those seeking a unique and enjoyable stay in Tenterden. Show more
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Categories
Luxury Inn
Dog Friendly Inn
Inn with Parking
Small Inn
4-Star Inn
Room Types
Deluxe Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features carpeted floors, a seating area with a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, as well as heating.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.
ApartmentThis apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The apartment features carpeted floors, a seating area with a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, as well as heating. The unit offers 3 beds.
Guest Reviews
8.3
Very Good
Location
The Woolpack Hotel boasts an enviable position within the serene and picturesque village of Tenterden. Nestled right in the center of town, guests enjoy immediate access to local amenities, including a variety of shops, pubs, restaurants, and charming tea rooms—all conveniently located on the doorstep. This historic property, dating back to the 1400s, offers an intriguing blend of rustic charm and quirky elegance, with its period features such as low doorways and sloping floors.
Visitors are treated to a warm welcome from efficient and friendly staff, adding to the delightful atmosphere of this charming old pub. The hotel stands slightly set back from the main road, providing a tranquil stay while maintaining its central accessibility. Additionally, it accommodates guests with parking facilities—a notable advantage for those touring the scenic landscapes of Kent or planning trips to nearby attractions such as the Chapel Down Winery.
Whether arriving during festive seasons or for a leisurely visit, The Woolpack's classic ambiance combined with its fantastic location offers a perfect base for exploring the historical and quaint town of Tenterden.
Breakfast
The breakfast experience at The Woolpack Hotel appears to be a standout feature for guests, who consistently praise the excellent quality and variety offered. Many reviews highlight the delicious and freshly cooked meals, along with the friendly and attentive service from the staff. The breakfast menu caters to various tastes and dietary preferences, providing both traditional and creative options like the breakfast burrito. Guests particularly appreciate the generous portions and the use of quality produce in well-presented dishes. While most reviews are overwhelmingly positive, a few guests noted minor areas for improvement, such as limited continental options and occasional wait times for freshly prepared meals. Overall, The Woolpack Hotel delivers a satisfying breakfast that sets a great tone for the day.
Dinner
The Woolpack Hotel offers a dining experience that has generally received positive feedback from guests. Many have praised the quality of both dinner and breakfast, highlighting the delicious, well-cooked, and well-presented dishes. The bar food also stands out with an excellent selection and plenty of choices. Guests have appreciated the atmosphere created by the friendly and efficient staff, contributing to a happy and enjoyable dining experience. The wine selection complements the meals well, and the service is noted for its promptness and warmth.
Though dinner seems to have impressed many with its fab and exceptional offerings, there have been occasional mentions of limited choices due to items running out, and a few instances where the quality was considered average. Despite these occasional shortcomings, the menu, featuring both dinner and breakfast options, is generally regarded positively. Prices have raised concerns for some guests, but many appreciate the value provided in a relaxed pub setting.
Overall, the Woolpack Hotel is recognized for delivering good quality food, with a supportive and friendly team enhancing the dining experience.
Rooms
The Woolpack Hotel offers a delightful stay with its charming and spacious rooms that reflect the character of the historic building. Guests often highlight the comfortable and cozy atmosphere, complemented by comfortable beds and quirky details. Many rooms are notably large and impeccably clean, providing a peaceful retreat with ample amenities like complimentary tea and coffee. The hotel is praised for maintaining cleanliness and a pleasant ambiance throughout, and the staff receives frequent commendations for their friendliness and helpfulness. Breakfast garners positive feedback, enhancing the overall experience. While most rooms are perfect for relaxation, the quirky nature of the hotel does mean that some facilities, particularly bathrooms, may be snug or present challenges for those with mobility issues. Despite occasional comments about outdated furniture and noise, the combination of comfortable accommodations and a convenient location makes The Woolpack Hotel a charming choice for travelers seeking a unique and restful stay.
Beds
The Woolpack Hotel has received consistent praise for its beds, which offer guests an exceptionally comfortable experience. Reviewers repeatedly highlight the comfort of the beds, using descriptions such as "extremely comfortable" and "super comfy" to underscore the level of relaxation they provide. The rooms not only feature these wonderful beds but are also spacious and clean, enhancing the overall guest experience. Cleanliness is emphasized alongside comfort, with beds described as clean and the rooms maintained to a high standard. Guests have enjoyed great nights' sleep, attributing their restful slumber to the large and plush mattresses. While overwhelmingly positive, a few reviews note minor inconveniences, such as worn-out mattresses and bed placement against walls. Overall, the majority of guests find the beds at The Woolpack Hotel to be a standout feature, conducive to a restful and pleasant stay.
Cleanliness
The Woolpack Hotel is frequently praised for its exceptional cleanliness and comfort, creating a pleasant stay for its guests. Visitors consistently note the impeccably clean and well-maintained rooms, with many highlighting the spaciousness and comfort they experienced. The rooms are not only clean but also thoughtfully arranged and beautifully furnished, offering a charming and cozy atmosphere. Guests often mention the exceptional cleanliness of both the bedrooms and bathrooms, underscoring the diligent attention of the housekeeping staff. The hotel maintains a high standard of hygiene with rooms being cleaned and restocked on a daily basis, ensuring a consistently polished environment. Though some mention the need for updates in specific areas, such as the carpeting, the majority appreciate the overall cleanliness and comfortable accommodations. The staff is described as helpful and friendly, contributing to an inviting experience at this well-kept property. While the character of the hotel as a traditional pub-style venue may not appeal to everyone, especially regarding ambiance, its cleanliness and service certainly leave a positive impression.
Staff
The Woolpack Hotel is celebrated for its outstanding staff, who consistently create a welcoming and inviting atmosphere for guests. The reviews highlight the exceptionally friendly and helpful nature of the staff, who go above and beyond to ensure a pleasant stay. Guests frequently mention the accommodating and attentive service, with numerous remarks about the staff's genuine friendliness and professionalism. From the warm reception at check-in to the attentive care during breakfast, the team is committed to providing excellent customer service. The management is noted for being exceptional, adding to the hotel's overall charm.
In addition to their professionalism, the staff's teamwork and dedication are evident, with many guests appreciating their hard work and long hours. The team at the Woolpack is described as brilliant, with particular mentions of their willingness to help, ensuring a fuss-free experience. Guests also appreciate the staff's attentive approach, catering to individual needs while maintaining a personable and friendly demeanor. The delightful ambiance of the hotel is complemented by the staff's dedication to making every guest feel welcome. Overall, the Woolpack Hotel is praised for its exceptional team, ensuring an enjoyable and memorable visit for all.
Parking
The Woolpack Hotel in Tenterden offers a central location that guests frequently praise for its convenient access to local attractions. One of the standout features mentioned by visitors is the availability of free on-site parking, which is considered a valuable perk in this town-center spot. Several reviews highlight the ease and accessibility of the hotel's parking facilities, describing it as generous and convenient for navigating their visit. However, guests also note that the parking area is somewhat limited, with space for a small number of vehicles—about six to ten cars—making availability uncertain at times. While some find the parking ample, others have experienced challenges, particularly when arriving with larger vehicles or when the spaces fill up. Enhanced lighting in the parking area and considerate parking practices are suggested as improvements. Despite these minor drawbacks, the combination of a prime location and free parking remains an appreciated aspect of the Woolpack Hotel experience.
Dog Friendly
The Woolpack Hotel offers an inviting environment for guests traveling with dogs. Guests consistently mention the warm welcome extended to their pets, highlighting the hotel's ability to make dogs feel as comfortable as their owners. The hotel's staff exhibit a genuine care for their canine guests, adding to the overall positive experience. Several reviewers appreciated the hotel’s decision not to charge extra for their dogs, adding value for pet owners. Special dog-friendly rooms enhance the stay with features tailored to accommodate dogs, making The Woolpack Hotel a favored choice for those looking for a pet-friendly getaway.
No, The Woolpack Hotel doesn't have any pool.
No, a spa isn't available at The Woolpack Hotel.
Yes, The Woolpack Hotel welcomes dogs.
Yes, parking facilities are available at The Woolpack Hotel.