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Summary of reviewsThe Sandman Hotel Terrace is strategically situated in a convenient location within Terrace, making it a popular choice for visitors. Its central position allows guests easy access to downtown, a variety of dining options, and local attractions. The presence of a Denny's restaurant in the building provides a convenient dining alternative, praised for its good food and service, although not included in the stay.
The hotel is frequently lauded for its high standards of cleanliness and comfort. Guests frequently mention the spotlessly clean rooms equipped with modern amenities such as a small fridge, microwave, and reliable internet. Cozy and updated decor further enhances the welcoming atmosphere. Comfortable beds are a particular highlight, often mentioned as providing exceptional rest and relaxation.
The dedicated and friendly staff significantly contribute to the positive experience at the Sandman Hotel Terrace. Their readiness to assist and provide useful information leaves a lasting impression, often going above and beyond to ensure a comfortable stay. This customer service, alongside the clean and well-maintained facilities, creates an inviting atmosphere.
Family-friendly amenities, including spacious rooms and a clean, well-maintained pool, make the hotel an appealing option for families. Children, in particular, enjoy the pool, and the friendly staff add to the welcoming environment for families. Despite some guests mentioning smaller room sizes, these aspects do not significantly detract from the overall satisfaction.
In summary, the Sandman Hotel Terrace excels in providing a clean, comfortable, and well-situated accommodation option in Terrace, supported by a standout team committed to excellent guest service. The combination of location, comfort, and service makes it an attractive choice for both individual travelers and families. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Small Hotel
3-Star Hotel
Hotel with Indoor Pool
Room Types
Standard Room, 2 Double BedsFree Wi-Fi and a flat-screen cable TV are provided in this room. A seating area, a work desk, and a coffee maker are included.
Please note that the Double Room with Two Double Beds rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
Standard Room, 1 Queen BedFree Wi-Fi and a flat-screen cable TV are provided in this room. A seating area, a work desk, and a coffee maker are included.
Standard Room, 1 King Bed, Sofa BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a tea and coffee maker, a seating area, a carpeted floor, a flat-screen TV with cable channels, as well as mountain views. The unit offers 2 beds.
Studio Suite, 1 Queen Bed, KitchenFeaturing free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned studio features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a carpeted floor as well as mountain views. The unit has 1 bed.
Guest Reviews
7.5
Good
Location
Nestled in a convenient spot at Terrace, the Sandman Hotel benefits from an ideal location that guests find exceptionally useful. Situated within walking distance of downtown, this hotel provides easy access to a variety of dining options and amenities, including the handy presence of a Denny's restaurant right in the building for effortless meal options. The central location makes it perfect for travelers looking to explore, with the main road to Prince Rupert nearby and shopping centers within reach. Guests appreciate not only the proximity to local attractions but also the hotel's comfortable and cozy atmosphere, complemented by friendly staff. The combination of a great location, clean rooms, and reasonable pricing solidifies its appeal as a smart choice for visitors eager to experience the vibrant community of Terrace.
Breakfast
Guests at the Sandman Hotel Terrace frequently remarked positively about the breakfast options available due to the convenient Denny's attached to the hotel. Denny's offers a good breakfast experience with a varied menu and excellent service, much to the satisfaction of the guests. The restaurant is praised for its good food and reasonable pricing, making it a favorable option despite breakfast not being included with the stay. The proximity of the 24-hour Denny's adds a level of convenience, particularly appreciated after a day of sightseeing. Overall, while some visitors noted the absence of a complimentary breakfast, the presence of Denny's provides a reliable and appreciated alternative for meals.
Rooms
Nestled in a convenient location, the Sandman Hotel Terrace offers a welcoming atmosphere with a commendable emphasis on cleanliness and comfort. Guests frequently highlight the spotlessly clean rooms that come furnished with modern amenities such as a small fridge, microwave, and reliable internet. The updated decor adds a touch of contemporary flair to the cozy rooms, ensuring a pleasant stay. Comfort is ensured with comfortable beds and cozy bedding that leave a positive impression.
While some guests found the room size not as generous as expected, particularly for larger groups or families, the accommodations were generally described as comfortable and well-maintained. A few noted that the bathrooms and showers could be tight for larger individuals, but the cleanliness of these spaces received consistent praise. Despite some challenges like small bathrooms and firm pillows, the friendly and attentive staff add significantly to the overall experience, ensuring that guests feel welcome and well taken care of.
For those traveling with motorcycles, the option to park and keep an eye on the bikes from the room is particularly appreciated. The attached restaurant also receives favorable mentions, providing convenient dining options for guests. Overall, guests appreciate the combination of cleanliness, comfort, and helpful service at the Sandman Hotel Terrace, making it a solid choice for a relaxing stay.
Beds
Guests at the Sandman Hotel Terrace consistently praise the hotel's beds for their exceptional comfort. Many visitors have expressed that the mattresses provided some of the best rest and relaxation they've experienced in years. Alongside clean rooms and linens, the beds are repeatedly highlighted as very comfortable, with some describing them as exceptionally comfy. Even when the size of the beds was noted as small, their coziness and comfort were still emphasized. Additionally, the presence of new beds contributes to the overall positive sleeping experience, leaving guests feeling well-rested. Visitors also appreciated the friendly staff, enhancing the overall enjoyment of their stay at the hotel.
Cleanliness
The Sandman Hotel Terrace has garnered positive feedback from guests regarding its cleanliness, praised consistently for its clean and comfortable accommodations. Visitors appreciated the tidy and well-maintained spaces, including spotless bathrooms and clean toiletries. The hotel facilities are described as modern, clean, and quiet, contributing to a relaxing stay. Guests often highlighted the comfortable beds and the warm, clean pool as additional factors enhancing their overall experience. Friendly and helpful staff are frequently mentioned, adding to the hotel's welcoming atmosphere. While some guests noted the hotel's dated aspects, the cleanliness and comfort seem to outweigh any imperfections, making it a reasonable choice for travelers seeking a tidy and restful environment.
Staff
A visit to the Sandman Hotel Terrace promises an inviting atmosphere, largely attributed to its exceptional staff. Guests frequently highlight the pleasant and welcoming nature of the team, with particular praise directed towards their readiness to assist and ensure a comfortable stay. The friendly attitude of the staff, from the front desk to housekeeping, consistently enhances the guest experience, often going above and beyond to meet needs and resolve any concerns promptly.
The dedication to customer service is evident, with employees taking on the roles of both friendly hosts and knowledgeable guides. Their ability to accommodate requests and provide useful information leaves a lasting positive impression on guests. Many visitors express gratitude for the helpfulness and approachability of the staff, making interactions smooth and enjoyable.
Special mentions are given to individual staff members who excel at their roles, whether it is a morning deck girl who delights in meeting new people or front desk personnel who adeptly manage check-ins and check-outs. Across various reviews, it is clear that the Sandman Hotel Terrace stands out because of its team, who remain a pivotal reason why guests would consider returning. The staff's rapport with guests undeniably contributes to the hotel's charm, setting a high standard for hospitality and service.
Pool
The Sandman Hotel Terrace offers a pool that has been a highlight for many guests. Families, especially those with children, find it a delightful feature, as the kids adore spending time there. The pool area is reported to be clean and well-maintained, with ample towels provided for guests. While there have been mixed reviews regarding the temperature, with some finding it warm and others cold, the overall perception remains positive. The convenience of having a Denny’s restaurant nearby has also been appreciated. Despite occasional maintenance issues resulting in temporary closure, the pool consistently enhances the overall guest experience at this quiet and clean hotel.
Family
Nestled in Terrace, the Sandman Hotel shines as a family-friendly haven, especially when considering activities for children. Families will find ample space in the hotel rooms, comfortably accommodating even larger groups. The real highlight for kids seems to be the pool, a delightful feature that consistently draws praise. Parents traveling with toddlers report that the little ones thoroughly enjoy their stay, implying that the hotel's environment is welcoming and safe for children. Not only does the hotel offer clean, spacious rooms, but the presence of an onsite Denny's ensures convenient and kid-friendly meal options. The staff at the Sandman Hotel are often noted for their exceptional friendliness and willingness to accommodate families, making guests feel truly welcome. For those in search of a destination that caters well to family needs, the Sandman Hotel Terrace emerges as a strong candidate, appealing to both parents and children alike.
Yes, Sandman Hotel Terrace has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Sandman Hotel Terrace.
No, Sandman Hotel Terrace doesn't allow dogs.
No, parking facilities aren't available at Sandman Hotel Terrace.