Hotel Monte Rosa, located in the historic center of Chiavari, stands out for its exceptional and convenient location. Guests consistently praise its proximity to the pedestrian streets, shopping areas, renowned food markets and notable attractions, making it an ideal base for exploring the city and surrounding areas, including the Cinque Terre. The beautifully maintained old town setting and easy access to both the beach and train station add to its appeal.
The hotel excels in its breakfast offerings with guests lauding the variety, quality and abundance of choices available. The breakfast buffet caters to diverse tastes with both sweet and savory items, high-quality ingredients and a focus on sustainability. Despite minor mentions of limited variety, the general consensus deems the breakfast experience outstanding.
Dinner experiences at Hotel Monte Rosa are generally highly praised. The hotel’s restaurant, particularly the terrace restaurant overlooking the pool, offers delicious cuisine prepared by four-star chefs. The food's high quality, friendly staff and exceptional service enhance the dining experience, contributing to the hotel's stellar reputation.
The rooms at Hotel Monte Rosa are clean, convenient, comfortable and equipped with modern amenities. Guests appreciate the spaciousness, immaculate conditions and comfortable beds that contribute to a restful night’s sleep. While some rooms are described as small or in need of modernization, the efficient furnishing and friendly staff contribute to a positive overall experience.
Hotel Monte Rosa receives high marks for its cleanliness with guests frequently commending the spotless rooms, well-maintained facilities and high standards of hygiene throughout the property. The pool area also receives positive feedback for its tranquil and beautiful setting, despite being on the smaller side and occasionally chilly.
The hotel's staff consistently impresses guests with their friendliness, helpfulness and professionalism. The attentive and accommodating nature of the staff contributes significantly to the positive guest experience.
Parking at the hotel is convenient with a secure underground garage and amenities like an electric vehicle charging station. The monitored and well-managed parking facility, along with free nearby parking, enhances the ease and comfort of the stay.
Families find Hotel Monte Rosa to be a great choice with warm and welcoming service and suitable accommodations, including family rooms and thoughtful amenities like baby beds. The pool area is particularly appreciated by families with young children.
Overall, Hotel Monte Rosa is highly regarded for its prime location, exceptional breakfast, high-quality dining, clean and comfortable rooms, friendly staff and convenient parking, making it a favored choice for travelers seeking a pleasant and accessible stay in Chiavari.
Grand Hotel Torre Fara in Chiavari is recognized as an exceptional seaside destination, celebrated for its strategic location, beautifully blending historical charm with modern comforts. Guests frequently applaud the stunning sea views and proximity to beach access, enhancing the hotel's appeal. Its art deco style and elegance combined with cleanliness and tranquil surroundings set the tone for a memorable stay. The hotel’s proximity to local attractions like Portofino and the Cinque Terre makes it a convenient choice for travelers seeking relaxation and exploration.
The breakfast at Grand Hotel Torre Fara stands out, with its extensive selection of high-quality sweet and savory options prepared by a pastry chef, enjoyed in dining spaces with panoramic sea views. Friendly and attentive service adds to the delightful experience, making mornings a perfect start to the day. Rooms are consistently praised for their spaciousness, cleanliness, and stylish decor. Guests appreciate the comfortable bedding, the well-equipped bathrooms, and the breathtaking views from sea-facing terraces.
The staff is frequently commended for their kindness, professionalism, and dedication to service, creating a welcoming ambience that enhances the overall guest experience. Impeccable cleanliness throughout the hotel contributes to its inviting atmosphere, supported by a well-maintained environment and soundproof rooms offering comfort and serenity.
While Wi-Fi connectivity is noted as a point of minor concern, the overall amenities like the pool and beach access are highly appreciated. The pool area is described as clean and relaxing, providing a harmonious blend with the historic architecture and offering stunning views. The hotel further enhances guest comfort with convenient parking options, though the associated costs are sometimes mentioned as a consideration for prospective visitors.
In essence, Grand Hotel Torre Fara offers a luxurious and elegant seaside retreat, marked by superb accommodations, friendly service, and picturesque surroundings. It promises a satisfying experience for travelers seeking peace, beauty, and the charming allure of the Italian coastline. To fully align with its four-star rating, some minor areas of improvement could be addressed, especially in service efficiency and connectivity, but overall, the hotel succeeds in delivering a delightful and indulgent stay.
Hotel San Pietro Chiavari is a fantastic choice for travelers who want to experience a beachfront location. The hotel is located on the Lungomare promenade, providing stunning views of the sea and easy access to local restaurants and bars. Many rooms offer windows with beautiful views of the blue waters and guests can step out of the door and be on the beach in seconds. While some guests note that it can be noisy due to its location, others describe it as fantastic and providing an authentic beachfront experience. Overall, Hotel San Pietro Chiavari's location makes it a perfect choice for travelers looking to soak up the sun and sea.
Hotel Doria enjoys a prime location that has won the admiration of many guests. Situated just steps away from the train station, the hotel offers excellent access to the beach, city center and other amenities. Many rooms provide charming sea views and the surrounding area is rich with restaurants, grocery stores and a beautiful promenade. Families especially appreciate the proximity to playgrounds and public beaches, lending additional convenience. Despite occasional noise from nearby train tracks, the hotel's advantageous position near key attractions remains a standout feature.
Breakfast at Hotel Doria leaves much to be desired with reports of limited or non-existent offerings. When available, breakfast options are basic, often consisting of items like croissants and coffee, leading to general dissatisfaction among guests expecting more robust meals.
The rooms at Hotel Doria have mixed reviews. On one hand, some guests find the large, clean and cozy rooms with sea views quite appealing. However, many rooms suffer from poor maintenance, outdated furnishings and insufficient soundproofing. Cleanliness is inconsistent and the absence of basic amenities in some rooms adds to the drawbacks. Noise from the surroundings further detracts from the overall comfort.
Cleanliness is a significant concern at Hotel Doria with numerous guests citing dusty and poorly maintained rooms. While some guests mentioned clean linens and towels, the overall impression is marred by reports of unclean bathrooms and unpleasant odors. The cleanliness standards appear inconsistent and in need of improvement.
The staff at Hotel Doria receive mixed reviews. Many guests have praised the staff's kindness, helpfulness and attentiveness, often highlighting the friendly reception and swift communication. However, there are also numerous complaints about rude and unprofessional behavior, communication barriers and a general lack of staff presence at reception. This inconsistency in service quality is a notable issue.
Wi-Fi connectivity at Hotel Doria is another area needing improvement. Guests frequently encounter weak signals and unreliable connections, particularly in rooms away from the reception area. This limits their ability to use electronic devices effectively during their stay.
For families, Hotel Doria offers a reasonably accommodating environment. Spacious rooms and large terraces are highlights, providing ample space for children to play. The hotel's convenient location near the train station is beneficial for families with early or late travel schedules, enhancing the overall family-friendly experience.
The beds at Hotel Doria receive mixed feedback. While many guests find them comfortable with good quality mattresses and pillows, others report discomfort due to issues like thin mattresses, separating single beds and cleanliness problems such as stained blankets and ants. This inconsistency suggests a need for better bed maintenance and quality control.
Hotel Doria is welcoming to pets, creating a friendly atmosphere for dog owners. Pets are well accommodated, though some guests find the €20.00 nightly fee per dog to be excessive. Expectations for pet-friendly amenities, such as rooms with balconies, are not always met, but the hotel maintains a generally positive reputation for being dog-friendly.
In summary, Hotel Doria offers a strategically convenient location and family-friendly environment but faces significant challenges in breakfast quality, room and bed maintenance, cleanliness, Wi-Fi connectivity and staff consistency. While it has several redeeming qualities, substantial improvements are needed to fully meet guest expectations.
Villa Riviera Resort is a luxurious and new resort located on the hill above Lavagna, offering a fantastic panoramic sea view. Guests rave about the beautiful surroundings and the stunning view, describing it as a dream location with an unforgettable view. The resort offers a great culinary experience with unique and delicious local food, although some guests found the prices at the pool restaurant to be a bit high. The rooms are consistently praised for their amazing views and super comfortable beds with guests describing them as superb. The top-notch staff are described as very friendly, helpful and willing to go above and beyond to assist guests with anything they need. The outdoor infinity pool, spa and restaurant are also highly praised. Overall, guests agree that Villa Riviera Resort is a top vacation spot on the Ligurian coast, offering exceptional quality, service and luxury.
Hotel Mediterraneo enjoys a prime location between picturesque Portofino and the Cinque Terre, making it a perfect base for exploring Italy's stunning coastline. With a beautiful beach nearby and convenient train access to towns like Rapallo and Sestri Levante, the hotel provides a serene retreat only a short walk from the sandy shores. Guests appreciate the clean, comfortable rooms offering breathtaking sea views from balconies or terraces. Additionally, the ample and free parking is a bonus for visitors, contributing to the overall comfort and convenience.
The hotel's breakfast offering is widely acclaimed, exceeding expectations for a three-star hotel with its wide array of sweet and savory options, fresh fruits, and excellent coffee. Guests often enjoy their breakfast on a terrace with stunning sea views, enhancing the dining experience. The friendly and multilingual staff adds to the warm atmosphere, providing exceptional service and contributing to the hotel's inviting ambiance.
While some rooms may have an outdated appearance and occasional noise disturbances due to thin walls, the consistent cleanliness and the majestic views make a stay at Hotel Mediterraneo delightful. The hotel’s pool offers a charming experience with stunning sea views and a quiet atmosphere. Although the Wi-Fi could use improvement in certain areas, overall, the hotel's amenities and service exceed expectations for its rating.
Hotel Mediterraneo also shines as a family-friendly destination, offering a pet-friendly environment and welcoming atmosphere for guests of all ages. The kindness and attentiveness of the staff, particularly the owner Andrea and his family, leave lasting positive impressions on guests, who often express a desire to return.
Despite varied experiences regarding bed comfort, Hotel Mediterraneo's strategic location, excellent service, and inviting environment make it a worthy choice for travelers seeking relaxation and convenience in Liguria.
Hotel Doria strikes a favorable balance between convenience and tranquility, serving as an ideal starting point for exploring the charming regions of Cinque Terre and Sestri Levante. Its prime location, just steps from the beach and with easy access to public transportation and local dining options, is a key highlight. Guests relish the peaceful Ligurian village setting and appreciate the well-insulated rooms, ensuring a restful stay amidst beautiful surroundings.
The hotel’s breakfast is highly commended, especially for its varied, abundant offerings that cater to gluten-free needs. Guests enjoy the combination of savory and sweet options and praise the dining staff's warm service. Similarly, the dining experience at Hotel Doria, with its high-quality meals, particularly seafood, and professional service, is often likened to a higher star rating.
Spacious, modern rooms with balconies featuring sea views enhance the guest experience, offering comfort with amenities such as TV and Sky. Cleanliness throughout the hotel is impeccable, contributing to a fresh and welcoming atmosphere, amplified by attentive and friendly staff dedicated to ensuring a pleasant stay.
Family visitors find Hotel Doria particularly accommodating, with exceptional children's facilities and a welcoming environment for both kids and pets. The hotel offers excellent value, blending affordability with proximity to local attractions, and serves as an excellent base for coastal exploration.
While parking may require careful planning, secure and reasonably priced options are available. Overall, Hotel Doria provides a hospitable and pleasant 3-star experience with standout dining and accommodation, perfect for travelers seeking comfort and convenience in a picturesque coastal setting.
Grand Hotel Bristol Spa Resort by R Collection Hotels is highly praised for its prime and picturesque location, offering splendid views of the lake and sea. Perched on a hill with stunning vistas of the Gulf, it provides a tranquil yet accessible escape, just a 15-minute walk from the heart of Rapallo. Guests appreciate the hotel's convenient proximity to key attractions like Portofino and Cinque Terre, as well as its seamless transport options including a nearby bus stop and ample parking facilities with special perks like free outdoor parking and charging stations for electric cars.
Guests commend the resort's exceptional cleanliness, meticulous housekeeping and luxurious feel. Rooms are spacious, well-appointed and often come with enchanting sea and lake views, adding a touch of elegance to the stay. The comfort of the rooms, bolstered by adjustable air conditioning and amenities such as coffee machines and soft drinks, enhances the overall experience, though bed comfort receives mixed feedback.
The breakfast experience at the resort stands out for its variety, quality and stunning sea views from the breakfast terrace. Guests highlight the comprehensive and fresh buffet selection, along with attentive and polite service, contributing to a delightful start to the day. While occasional inconsistencies are noted, the overall consensus remains highly positive.
Dining at the resort is a mixed experience with the Le Cupole restaurant receiving high praise for its gourmet quality and exemplary service and the rooftop restaurant being lauded for its incredible views and high-class dining. However, some guests point to slow service and a lack of menu variety in other dining areas. Nevertheless, the positive aspects of the fine dining experiences significantly enhance the hotel’s luxury appeal.
The hotel's spa receives rave reviews for its top-notch facilities, cleanliness and panoramic views, offering a pampering and relaxing retreat with features like heated pools, saunas and sensory showers. The pool area also garners acclaim for its beauty, comfortable sun loungers and breathtaking views, though occasional issues with cleanliness and heating are mentioned.
The staff at Grand Hotel Bristol Spa Resort are frequently highlighted as a standout feature, known for their warmth, professionalism and attentive service. Many guests feel that the staff's efforts contribute significantly to the hotel’s five-star reputation. The resort's overall service quality, combined with its outstanding amenities and breathtaking location, makes it a memorable and luxurious choice for travelers.
Hotel Canali on the Portofino Coast is highly praised for its prime location, striking a perfect balance between tranquility and convenience. Nestled in a serene corner, the hotel is a short walk from the vibrant center of Rapallo, the beach and local attractions. This ideal setting allows guests to enjoy peaceful relaxation while being only minutes away from dining, shopping and sightseeing options. Visitors particularly appreciate the strategic position, making excursions to Portofino and Cinque Terre easily accessible.
Guests frequently commend the breakfast service, characterized by its quality and variety. The extensive buffet, featuring fresh homemade pastries, offers both sweet and savory options. The charming terrace dining enhances the experience, providing a delightful start to the day. Despite occasional comments regarding the need for more variety, the breakfast generally meets the expectations of a 4-star hotel.
The rooms at Hotel Canali receive positive feedback for their cleanliness and comfort. The hotel's new, well-maintained structure includes spacious rooms with stylish, modern decor. Many rooms offer balconies with picturesque views, adding to the cozy ambiance. High standards of cleanliness are consistently noted with rooms cleaned daily, contributing to a restful stay. While some guests mention the need for improved soundproofing and updates to aging furniture, the overall room experience remains favorable.
Reviewers also highlight the hotel's exceptional cleanliness, noting the spotlessly maintained property and modernly designed rooms. The staff enhance the hotel's appeal significantly, receiving consistent praise for their friendliness and attentiveness. The team, including standout members Melany and Francesca, are noted for their welcoming demeanor and competence, ensuring guests feel well cared for and at home.
Additionally, the availability of private, secure parking is a notable advantage for those traveling by car, although some guests find the parking fees to be an unwelcome extra cost.
While the hotel generally offers a pleasant stay, some reviews suggest that the overall amenities and services fall short of the four-star rating with specific mentions of insufficient bathroom amenities and limited towels. Nonetheless, the positive aspects, including the location, cleanliness, comfortable beds and excellent staff, make Hotel Canali a commendable choice for travelers seeking an enjoyable stay on the Portofino Coast.
Hotel Italia e Lido Rapallo, located centrally in the picturesque town of Rapallo, delivers an exceptional experience largely praised by guests. The hotel’s prime seaside location offers beautiful views of the bay and the historic Rapallo castle, providing easy access to the beach, promenade, and local shops and restaurants. With convenient transportation options, including proximity to the train station, visitors can seamlessly explore nearby attractions like Portofino and Cinque Terre.
The hotel garners positive remarks for its breakfast, which presents a superb variety of sweet and savory options in a scenic setting. The friendly staff adds to the memorable start to the day for guests. Dining experiences at the hotel’s restaurant are also praised, especially for the delicious Ligurian dishes and the stunning bay view that enhances the dining atmosphere. While there are occasional mentions of high prices and menu variety, the warm and professional service from the staff leaves a lasting positive impression.
Rooms at Hotel Italia e Lido Rapallo are celebrated for offering stunning sea views and a comfortable stay, with cleanliness and modern amenities often highlighted. Although some rooms are noted to be small, the hotel compensates with larger options featuring terraces or balconies. The dedicated cleaning staff ensures a spotless and pleasant environment, upholding high hygiene standards that contribute to the overall appeal.
The staff is consistently recognized for their exceptional hospitality, adeptly providing guests with advice on local activities and seamless service across reception, restaurant, and maintenance areas. This complements the hotel’s inviting ambiance and picturesque location, making guests feel welcomed and pampered.
Wi-Fi service is generally appreciated, though some guests mention occasional connectivity issues. The hotel's enviable beach location, though not expansive, is favored for its direct access to the ocean and scenic beauty, just steps away from the bustling local attractions.
Families find Hotel Italia e Lido Rapallo ideally suited for their needs, with convenient amenities and a welcoming atmosphere for children and even pets. The combination of outstanding views, friendly service, and a nearby family-oriented city make it a perfect choice for short family stays.
Despite varied opinions on bedding, the overall comfort is supported by the cleanliness and functional air conditioning in the rooms. Many guests enjoy restful nights aided by sea sounds and the serene views from sea-facing rooms.
Hotel Italia e Lido Rapallo consistently offers high value for its three-star rating, often exceeding expectations with its service and amenities. While there's room for some enhancements, its well-maintained facilities and strategic location make it a favorite budget-friendly option that promises a memorable and pleasurable stay on the Italian Riviera.
Miramare Hotel, located in the heart of Rapallo, enjoys an impressive and strategic setting perfect for guests eager to explore the Italian Riviera. Its central position offers easy access to local attractions such as Portofino and Cinque Terre and provides beautiful sea views, especially from rooms equipped with balconies overlooking the bay. This prime location, combined with a peaceful ambiance amidst the city's vibrant scene, stands as one of the hotel’s most prized features.
The hotel staff consistently receive high praise for their friendly, professional, and attentive service across all areas, from reception to dining. Specific staff members are often mentioned for their warmth and dedication, contributing significantly to guests' positive experiences. This exceptional service complements the hotel's overall hospitality, enhancing the stay for many visitors.
Breakfast at the Miramare Hotel presents a satisfying start to the day with a variety of savory and sweet options that cater to diverse tastes, often served with picturesque sea views. Still, there is room for improvement in consistently offering a wider selection that meets the high expectations of a four-star establishment. Dinner is notably commended for its excellent food, elegant setting, and the additional benefits for hotel guests, like discounts, reinforcing the positive dining experience.
The accommodation provides comfortable rooms with stunning ocean vistas, though some updates are needed to meet four-star expectations. Although the rooms vary in size and decor, they generally offer comfort with cozy bedding and enjoyable views. Families find the hotel accommodating, with facilities suitable for up to four people and a pet-friendly policy, enhancing its attractiveness for family vacations.
Despite a generally clean environment, there are mixed reviews regarding cleanliness and maintenance, signaling areas that warrant attention. The Wi-Fi service also shows inconsistency, with some guests experiencing satisfactory connections while others report significant issues. Furthermore, concerns are raised about the condition of beds and room amenities, which contribute to perceptions that the facilities sometimes fall short of the standards expected for its rating.
Overall, Miramare Hotel is valued for its exceptional location and staff, offering a memorable visit to Rapallo. While the breathtaking views and welcoming atmosphere leave lasting positive impressions, there is clear feedback suggesting improvements in room quality and amenities to better align with its four-star status.
Hotel Vesuvio in Rapallo stands out as a top choice for travelers looking for a delightful experience on the Italian Riviera. Its prime waterfront location provides guests with breathtaking sea views and easy access to local attractions, dining, and shopping options. With the ferry terminal and train station a short walk away, it serves as an ideal base for exploring iconic destinations like Portofino and Cinque Terre.
The hotel’s breakfast is a highlight, offering a variety of high-quality options, including fresh fruits, pastries, and local delicacies, with accommodations for gluten-free guests. The breakfast setting, often on a terrace with a sea view, makes for a pleasurable start to the day.
Rooms are praised for their modern, comfortable design and excellent sea views, with many featuring balconies that enhance the experience. While some rooms may be modest in size, they are well-equipped with essential amenities, ensuring a restful stay. The hotel is noted for its outstanding cleanliness and renovated, spacious feel, complemented by attentive service and a family-friendly atmosphere.
Staff at Hotel Vesuvio are lauded for their warmth and helpful nature, consistently going above and beyond to ensure guest satisfaction. This approach creates a welcoming environment, making guests feel at home and thoroughly cared for.
Proximity to the beach adds to the hotel's appeal, with easy access to the coastline and nearby scenic spots. The hotel is particularly popular with families, thanks to its spacious family rooms and the personal touch offered by the management.
Guests frequently commend the comfort of the beds, contributing to a restful night's sleep. The hotel’s ability to exceed expectations for a three-star accommodation is evident in its exceptional service and value.
Overall, Hotel Vesuvio combines a serene coastal setting with remarkable service and comfort, making it a highly recommended choice for visitors seeking both relaxation and adventure in Rapallo.
Hotel Cavour in Rapallo is highly praised for its prime location in the heart of the city. Just steps from the train station and a short walk from the beach, the hotel offers easy access to shops, restaurants and city attractions, all in a peaceful environment despite being in the bustling center. The location, combined with clean and cozy rooms, makes it a perfect base for exploring the city, including nearby Portofino.
The hotel's breakfast is frequently commended for its variety and quality, featuring a range of sweet and savory items, including excellent croissants and focaccia. The breakfast is considered good value for money and accommodates various dietary needs, though a few guests mentioned limited selection and the need for better organization. Despite some areas for improvement, the breakfast overall adds to a positive stay.
Dining options around Hotel Cavour are abundant with many excellent restaurants and cafes nearby. While some feedback on the affiliated restaurant was less favorable, the hotel's restaurant recommendations ensure guests have pleasant mealtime experiences.
Rooms at Hotel Cavour are generally appreciated for their cleanliness and comfort, despite some feedback about outdated decor and occasional maintenance issues. The rooms are often described as spacious and well-maintained, though a few guests noted noise and minor inconveniences. The hotel provides a satisfactory experience for those seeking a short stay, valuing its central location and cleanliness.
The dedication to maintaining cleanliness is a standout feature with rooms and common areas kept in immaculate condition. This commitment to hygiene significantly enhances the guest experience, making for a comfortable and safe environment.
The staff at Hotel Cavour receive high praise for their exceptional service, warmth and professionalism. Guests frequently highlight the welcoming and helpful nature of the reception team and other staff members, contributing to a memorable and pleasant stay.
The wifi service receives mixed feedback with some guests reporting good internet coverage and reliability, while others experienced slow speeds and connectivity issues, especially at night.
Beds at Hotel Cavour are generally praised for their comfort, ensuring a restful sleep for most guests. There are a few critiques regarding bed size and occasional discomfort, but the overall sentiment is positive.
As a three-star hotel, Hotel Cavour is appreciated for its central location, quality service and reasonable pricing. While the facilities and rooms might be somewhat dated, the value for money and the consistent positive experiences of repeat visitors highlight its appeal.
Accessibility is another strong point with the hotel offering features that accommodate guests with reduced mobility, including accessible rooms and an elevator. The convenient location within a pedestrian area and proximity to the train station and port further enhance its attractiveness.
Overall, Hotel Cavour earns positive reviews for its superb location, cleanliness, excellent staff service and good value, making it a recommended choice for travelers looking to explore Rapallo and its surroundings.
Hotel Riviera receives high praise from guests for its exceptional location, ideally placed directly across from the waterfront with stunning sea views and just steps away from the beach, promenade, cafes, shops and historical sites of Rapallo. The strategic placement also provides easy access to the old town, train station and other transport links, enhancing convenience for travelers. Additionally, the charming old building further adds to the hotel's appeal.
Guest feedback on breakfast is more mixed but generally leans positive. Many appreciated the wide variety and quality of options, including gluten and lactose-free choices, served in a room with a sea view. While some did note that popular items could run out before service ended and there were requests for greater variety and better management, the friendly staff during breakfast service were often highlighted as a positive aspect.
Rooms at Hotel Riviera are spacious and clean, often featuring breathtaking sea views and a classic or retro decor. However, some updates and renovations could improve the overall experience; several reviews mentioned dated furniture and bathrooms as well as the need for better soundproofing and air conditioning. The cleanliness of the rooms generally receives good marks, although some guests encountered issues with inadequate cleaning.
The staff are frequently commended for their friendliness, efficiency and willingness to assist. Specific individuals, such as receptionists Irene and Emanuel, were noted for their exceptional service, along with the night staff and the cleaning team. These positive interactions significantly contributed to the overall guest experience.
As for the beds, opinions are divided. Some guests found them comfortable, but many reported issues with hard mattresses and thin pillows. The quality of bedding was another area of concern with some describing it as old and poorly fitting.
Overall, Hotel Riviera offers a welcoming and comfortable stay with its excellent location, friendly staff and clean, spacious rooms. While some areas, such as breakfast variety and bed comfort, could use improvement, the hotel’s positive attributes make it a popular choice for visitors to Rapallo.
Hotel Astoria, located in the heart of Rapallo, is celebrated for its spectacular seaside location and panoramic views of the Rapallo Italian Riviera. Guests appreciate its closeness to the historic center with an array of restaurants, shops and cafés, as well as its easy access to major transport links, making it perfect for exploring nearby attractions such as Portofino and the Cinque Terre. Despite its central location, the hotel maintains a tranquil atmosphere, often mentioned for its serene environment and convenient parking facilities.
The breakfast at Hotel Astoria stands out for its variety and quality, featuring a diverse range of both sweet and savory options, including fresh fruits, cheeses, meats, croissants, pancakes and smoked salmon. The breakfast experience is enhanced by attentive and friendly service and there's a keen effort to cater to specific dietary needs, including gluten-free options. Though there are minor suggestions for additional variety and more homemade pastries, the overall feedback is highly positive.
Rooms are commended for their cleanliness, comfort and functionality. Many guests delight in the sea views and spacious terraces and though some rooms are on the smaller side, they are praised for their neatness and comprehensive amenities. The bathrooms receive particular accolades for their excellent condition and cleanliness. Efforts to modernize have been noted with renovated rooms and contemporary features enhancing the stay. Soundproofing ensures a restful night even in the bustling location, contributing to the high rating of the rooms.
Cleanliness across the hotel is consistently highlighted with rooms and common areas frequently described as immaculate. The housekeeping standards ensure a comfortable and hygienic stay, further enhanced by strict adherence to Covid-19 protocols, which reassures guests about their safety.
The staff at Hotel Astoria are often praised for their friendliness, professionalism and exceptional service. Specific staff members receive shoutouts for their outstanding assistance with many guests appreciating the personal touch and dedication to accommodating their needs.
The spa adds a touch of luxury to the experience with guests enjoying the private, well-equipped and clean facilities. The offerings, including massages and saunas, provide a relaxing retreat with a romantic and holistic ambiance, making it a standout feature.
Despite some mixed reviews about the WiFi and parking experiences, the majority of guests found the WiFi reliable and the parking convenient, albeit with some tight spots and additional costs. The parking services, including valet options, were appreciated for their ease and cleanliness.
Hotel Astoria proves to be an excellent choice for families, business travelers and those seeking a comfortable and enjoyable stay. Families appreciate the hotel's family-friendly rooms and welcoming atmosphere, while business travelers benefit from the business center and professional service. The comfortable and well-maintained beds also contribute to a restful night's sleep, enhancing the overall positive guest experience.
While there are occasional critiques regarding the four-star rating with some guests feeling that certain aspects fall short, the hotel's low price for its rating and the overall quality of service make it appealing for budget-conscious travelers. Overall, Hotel Astoria is recommended for its exceptional location, comprehensive amenities, cleanliness and warm hospitality, making it an ideal retreat on the Italian Riviera.
The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
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Pool
Infinity Pool
Heated Pool
Indoor Pool
Panoramic View Pool
Outdoor Pool
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